{"id":381912,"date":"2026-08-04T17:56:54","date_gmt":"2026-08-04T16:56:54","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=381912"},"modified":"2026-08-04T17:56:54","modified_gmt":"2026-08-04T16:56:54","slug":"dtest-hvezdy-kam-se-podivas","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=381912","title":{"rendered":"dTest: Hv\u011bzdy, kam se pod\u00edv\u00e1\u0161"},"content":{"rendered":"
Chyst\u00e1me se na dovolenou a vyb\u00edr\u00e1me ubytov\u00e1n\u00ed. Proto\u017ee jsme na tuto dovolenou dlouho \u0161et\u0159ili a chceme si ji u\u017e\u00edt bez probl\u00e9m\u016f, zajist\u00edme si ubytov\u00e1n\u00ed, kter\u00e9 n\u00e1m poskytne nejen bezpe\u010d\u00ed, ale i pohodl\u00ed, \u010distotu a ve\u0161ker\u00e9 vybaven\u00ed, je\u017e budeme pot\u0159ebovat. To n\u00e1m zcela jist\u011b za\u0159\u00edd\u00ed ka\u017ed\u00fd hotel, kter\u00fd m\u00e1 stejn\u00fd po\u010det hv\u011bzd jako ten, v n\u011bm\u017e jsme byli ji\u017e d\u0159\u00edve spokojen\u00ed. Nebo ne?<\/h6>\n
Stejn\u00e9 hv\u011bzdy, jin\u00e1 kvalita<\/strong><\/h6>\n

\"\"N\u00e1rodn\u00ed hotelov\u00e9 asociace sedmi st\u00e1t\u016f EU zalo\u017eily v\u00a0roce 2009 Hotelstars Union (HSU), kter\u00e1 m\u00e1 mimo jin\u00e9 za \u00fakol sjednotit klasifikaci hotel\u016f a penzion\u016f. V\u00a0sou\u010dasnosti tyto certifikovan\u00e9 hotelov\u00e9 hv\u011bzdy sjednocuj\u00ed rozsah slu\u017eeb a vybaven\u00ed nap\u0159\u00ed\u010d 22 evropsk\u00fdmi zem\u011bmi (Arm\u00e9nie, Rakousko, \u00c1zerb\u00e1jd\u017e\u00e1n, Belgie, \u010cesk\u00e1 republika, D\u00e1nsko, Estonsko, Gruzie, N\u011bmecko, \u0158ecko, Ma\u010farsko, Loty\u0161sko, Lichten\u0161tejnsko, Litva, Lucembursko, Malta, Nizozemsko, Polsko, Slovensko, Slovinsko, \u0160v\u00e9dsko, \u0160v\u00fdcarsko). V\u00a0p\u0159\u00edpad\u011b, \u017ee tedy vybereme dva hotely se stejn\u00fdm po\u010dtem certifikovan\u00fdch hv\u011bzd, bude ur\u010dit\u00e9 vybaven\u00ed stejn\u00e9 a li\u0161it se budou nejv\u00fd\u0161e v\u00a0nadstandardech. Kde je tedy probl\u00e9m?<\/p>\n

\u201eHotelov\u00e9 hv\u011bzdy samotn\u00e9 nejsou nijak definov\u00e1ny z\u00e1konem, jejich certifikace nen\u00ed povinn\u00e1 a funguje pouze na dobrovolnosti. To vede k\u00a0tomu, \u017ee si provozovatel\u00e9 hotel\u016f mohou sami ur\u010dit, kolik hv\u011bzd si daj\u00ed, a n\u00e1sledn\u011b tak m\u016f\u017ee doch\u00e1zet k\u00a0propastn\u00fdm rozd\u00edl\u016fm kvality i u stejn\u011b ozna\u010den\u00fdch hotel\u016f,\u201c<\/em>\u00a0vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest, a dod\u00e1v\u00e1:\u00a0\u201ePokud se v\u0161ak hotel k\u00a0certifikovan\u00fdm hv\u011bzd\u00e1m p\u0159ihl\u00e1s\u00ed, mus\u00ed stanoven\u00e1 krit\u00e9ria dodr\u017eovat.\u201c<\/em><\/p>\n

V\u00a0p\u0159\u00edpad\u011b, \u017ee se hotel hodnot\u00ed s\u00e1m, nesm\u00ed b\u00fdt takov\u00e9 ozna\u010den\u00ed klamav\u00e9 a m\u011blo by spl\u0148ovat o\u010dek\u00e1v\u00e1n\u00ed. To se v\u0161ak m\u016f\u017ee li\u0161it i s ohledem na lokalitu. Pokud si nap\u0159\u00edklad vybereme p\u011btihv\u011bzdi\u010dkov\u00fd hotel v \u010cR, m\u016f\u017eeme naprosto nesporn\u011b o\u010dek\u00e1vat \u010dist\u00e9 ubytov\u00e1n\u00ed, ale hotel nemus\u00ed m\u00edt nonstop recepci \u010di denn\u011b otev\u0159en\u00fd bar s\u00a0obsluhou, jako je tomu v\u00a0p\u0159\u00edpad\u011b certifikovan\u00fdch p\u011bti hv\u011bzd.<\/p>\n

Krit\u00e9ria certifikovan\u00fdch hv\u011bzd<\/strong><\/h6>\n

Ka\u017ed\u00fd hotel mus\u00ed spl\u0148ovat minim\u00e1ln\u00ed po\u017eadavky a z\u00e1rove\u0148 mus\u00ed nasb\u00edrat dostate\u010dn\u00fd po\u010det bod\u016f z\u00a0dal\u0161\u00edch krit\u00e9ri\u00ed (nap\u0159. nastaviteln\u00e1 klimatizace, bar na hotelu, pomoc se zavazadly) \u2013 pr\u00e1v\u011b zde mohou nastat odchylky i ve stejn\u011b ozna\u010den\u00fdch hotelech.<\/p>\n

Mezi minim\u00e1ln\u00ed po\u017eadavky v\u017edy pat\u0159\u00ed \u010distota, hygiena a tak\u00e9 funk\u010dn\u00ed a bezchybn\u00e1 za\u0159\u00edzen\u00ed. Samoz\u0159ejmost\u00ed je tak\u00e9 ka\u017edodenn\u00ed \u00faklid pokoje a v\u00fdm\u011bna lo\u017en\u00edho pr\u00e1dla alespo\u0148 jednou t\u00fddn\u011b. Minim\u00e1ln\u00ed po\u017eadavky dle kategorie jsou n\u00e1sleduj\u00edc\u00ed:<\/p>\n

1\u2605: osu\u0161ka na osobu, sprchov\u00fd gel, skleni\u010dka nebo dr\u017e\u00e1k na zubn\u00ed kart\u00e1\u010dek (2 ks), rezervn\u00ed toaletn\u00ed pap\u00edr, zrcadlo, osv\u011btlen\u00ed nad umyvadlem, Wi-Fi p\u0159\u00edstup na internet ve ve\u0159ejn\u00fdch prostor\u00e1ch a v\u00a0pokoj\u00edch, m\u00edsto k\u00a0ulo\u017een\u00ed \u0161at\u016f s\u00a0dostate\u010dn\u00fdm po\u010dtem ram\u00ednek, st\u016fl nebo podobn\u00e9 pracovn\u00ed stanovi\u0161t\u011b, mo\u017enost zatemn\u011bn\u00ed m\u00edstnosti (nap\u0159. z\u00e1v\u011bs), kontinent\u00e1ln\u00ed sn\u00eddan\u011b, d\u011btsk\u00e1 post\u00fdlka na vy\u017e\u00e1d\u00e1n\u00ed<\/p>\n

2\u2605: sv\u011btlo na \u010dten\u00ed u postele, ru\u010dn\u00edk i osu\u0161ka, \u0161it\u00ed\u010dko na vy\u017e\u00e1d\u00e1n\u00ed<\/p>\n

3\u2605: person\u00e1l hovo\u0159\u00edc\u00ed dv\u011bma jazyky, slu\u017eby pr\u00e1delny a \u017eehlen\u00ed, de\u0161tn\u00edk v\u00a0recepci nebo pokoji, dal\u0161\u00ed pol\u0161t\u00e1\u0159 na vy\u017e\u00e1d\u00e1n\u00ed, slu\u017eba buzen\u00ed, z\u00e1suvka i vedle l\u016f\u017eka, zrcadlo na v\u00fd\u0161ku postavy, odpadkov\u00fd ko\u0161 v\u00a0pokoji, vysou\u0161e\u010d vlas\u016f, sn\u00edda\u0148ov\u00fd bufet v\u010detn\u011b vajec a cere\u00e1li\u00ed, pomoc se zavazadly na vy\u017e\u00e1d\u00e1n\u00ed, bezpe\u010dn\u00e1 \u00faschova zavazadel, nab\u00eddka n\u00e1poj\u016f v\u00a0pokoji<\/p>\n

4\u2605: recepce obsazen\u00e1 person\u00e1lem alespo\u0148 14 hodin denn\u011b, \u010daloun\u011bn\u00e9 k\u0159eslo nebo gau\u010d, nastaviteln\u00e9 kosmetick\u00e9 zrc\u00e1tko, l\u017e\u00edce na boty v\u00a0pokoji, pantofle, v\u00fdtah, m\u00e1-li hotel v\u00edce ne\u017e t\u0159i nadzemn\u00ed podla\u017e\u00ed, minibar nebo n\u00e1poje a j\u00eddla nab\u00edzen\u00e1 12 hodin denn\u011b prost\u0159ednictv\u00edm slu\u017eby \u201eroom service\u201c, bar otev\u0159en\u00fd alespo\u0148 5 dn\u00ed v\u00a0t\u00fddnu<\/p>\n

5\u2605: recepce obsazen\u00e1 person\u00e1lem 24 hodin denn\u011b, dve\u0159n\u00edk, pomoc se zavazadly, p\u0159i vyu\u017eit\u00ed slu\u017eby \u017eehlen\u00ed navr\u00e1cen\u00ed oble\u010den\u00ed do hodiny, trezor v\u00a0pokoji, dva vyu\u017eiteln\u00e9 pol\u0161t\u00e1\u0159e, \u017eupan, bar nebo prostor haly s\u00a0obsluhou otev\u0159en 7 dn\u00ed v\u00a0t\u00fddnu, parkov\u00e1n\u00ed s\u00a0obsluhou<\/p>\n

Kdy\u017e to nen\u00ed hv\u011bzdn\u00e9<\/strong><\/h6>\n

\u201eJestli\u017ee hotel nespl\u0148uje o\u010dek\u00e1v\u00e1n\u00ed, p\u0159\u00edpadn\u011b je certifikovan\u00fd, ale nespl\u0148uje p\u0159edepsan\u00e9 po\u017eadavky, je mo\u017en\u00e9 vady reklamovat a po\u017eadovat bezodkladnou n\u00e1pravu nebo slevu z\u00a0ceny,\u201c<\/em>upozor\u0148uje Hek\u0161ov\u00e1. V\u00a0p\u0159\u00edpad\u011b, \u017ee se jedn\u00e1 o hotel, kter\u00fd n\u00e1m v\u00a0r\u00e1mci z\u00e1jezdu za\u0159izovala cestovn\u00ed kancel\u00e1\u0159, m\u011bli bychom tyto vady reklamovat p\u0159\u00edmo u n\u00ed, a to nap\u0159\u00edklad prost\u0159ednictv\u00edm deleg\u00e1ta.<\/p>\n

\u201ePokud si spot\u0159ebitel\u00e9 nev\u011bd\u00ed rady, mohou se ka\u017ed\u00fd v\u0161edn\u00ed den od 9 do 17 hodin obr\u00e1tit na na\u0161i spot\u0159ebitelskou poradnu na \u010d\u00edsle 299\u00a0149\u00a0009,\u201c<\/em>\u00a0uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1 z\u00a0dTestu.<\/p>\n

 <\/p>\n

    \n
  • dTest, o.p.s.<\/strong> je nejv\u011bt\u0161\u00ed \u010deskou spot\u0159ebitelskou organizac\u00ed, kter\u00e1 v\u00a0\u010cR p\u016fsob\u00ed ji\u017e od roku 1992. Je vydavatelem spot\u0159ebitelsk\u00e9ho \u010dasopisu dTest, na jeho\u017e str\u00e1nk\u00e1ch jsou publikov\u00e1ny v\u00fdsledky nez\u00e1visl\u00fdch a objektivn\u00edch test\u016f produkt\u016f, varov\u00e1n\u00ed p\u0159ed nebezpe\u010dn\u00fdmi a zdravotn\u011b z\u00e1vadn\u00fdmi v\u00fdrobky, informace o spot\u0159ebitelsk\u00fdch pr\u00e1vech a rady, jak tato pr\u00e1va \u00fa\u010dinn\u011b uplat\u0148ovat. dTest je sou\u010d\u00e1st\u00ed mezin\u00e1rodn\u00ed organizace International Consumer Research and Testing (ICRT) a\u00a0evropsk\u00e9 spot\u0159ebitelsk\u00e9 organizace BEUC.<\/em><\/sub><\/li>\n
  • Poradensk\u00e1 linka \u010dasopisu dTest \u2013<\/strong> 299 149\u00a0009 \u2013 je v\u00a0provozu ka\u017ed\u00fd pracovn\u00ed den od 9 do 17 hodin a spot\u0159ebitel\u00e9 na n\u00ed mohou konzultovat s\u00a0pr\u00e1vn\u00edmi poradci dTestu nejr\u016fzn\u011bj\u0161\u00ed spot\u0159ebitelsk\u00e9 probl\u00e9my, a to za cenu b\u011b\u017en\u00e9ho tarifu vol\u00e1n\u00ed. Od spu\u0161t\u011bn\u00ed v\u00a0roce 2010 t\u00e9to mo\u017enosti vyu\u017eily ji\u017e desetitis\u00edce spot\u0159ebitel\u016f a poradensk\u00e1 linka \u010dasopisu dTest se tak stala prvn\u00ed a nejvyhled\u00e1van\u011bj\u0161\u00ed cestou k\u00a0\u0159e\u0161en\u00ed pot\u00ed\u017e\u00ed, se kter\u00fdmi se z\u00e1kazn\u00edci na trhu setk\u00e1vaj\u00ed.<\/em><\/sub><\/li>\n<\/ul>\n

    <\/p>\n

    dTest<\/strong><\/p>\n

    \n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Chyst\u00e1me se <\/p>\n","protected":false},"author":2,"featured_media":381913,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2026\/08\/04\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/381912"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=381912"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/381912\/revisions"}],"predecessor-version":[{"id":381914,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/381912\/revisions\/381914"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/381913"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=381912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=381912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=381912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}