{"id":380963,"date":"2026-07-23T18:12:02","date_gmt":"2026-07-23T17:12:02","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=380963"},"modified":"2026-07-23T18:12:02","modified_gmt":"2026-07-23T17:12:02","slug":"dtest-jidlo-ze-stanku-i-to-muzete-reklamovat","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=380963","title":{"rendered":"dTest: J\u00eddlo ze st\u00e1nku? I to m\u016f\u017eete reklamovat"},"content":{"rendered":"
L\u00e9to p\u0159eje ob\u010derstven\u00ed ze st\u00e1nk\u016f. A\u0165 u\u017e si kupujete zmrzlinu na koupali\u0161ti, lango\u0161 na pouti nebo j\u00eddlo na festivalu, i v t\u011bchto p\u0159\u00edpadech m\u00e1te jako spot\u0159ebitel pr\u00e1vo o\u010dek\u00e1vat, \u017ee dostanete to, za co jste zaplatili. Pokud tomu tak nen\u00ed, m\u016f\u017eete \u017e\u00e1dat n\u00e1pravu. V\u00edte, jak na to?<\/h6>\n
Ne ka\u017ed\u00e1 nespokojenost je d\u016fvodem k reklamaci<\/strong><\/h6>\n

\"\"Chu\u0165 je z\u00a0velk\u00e9 \u010d\u00e1sti subjektivn\u00ed. Pokud v\u00e1m j\u00eddlo nechutn\u00e1 jen proto, \u017ee se v\u00e1m nepozd\u00e1v\u00e1 kombinace chut\u00ed nebo pou\u017eit\u00ed ingredience, kterou nem\u00e1te p\u0159\u00edli\u0161 v\u00a0l\u00e1sce, nejedn\u00e1 se o vadu, pro kterou by v\u00e1m podnikatel musel vyj\u00edt vst\u0159\u00edc a vr\u00e1tit pen\u00edze.<\/p>\n

Jinak je tomu v\u00a0p\u0159\u00edpad\u011b, kdy je j\u00eddlo objektivn\u011b vadn\u00e9. M\u016f\u017ee j\u00edt nap\u0159\u00edklad o j\u00eddlo sp\u00e1len\u00e9, nedope\u010den\u00e9, p\u0159ipraven\u00e9 ze zka\u017een\u00fdch surovin nebo v\u00a0rozporu s\u00a0objedn\u00e1vkou. Jestli\u017ee obsluha souhlas\u00ed s p\u0159\u00edpravou pokrmu bez ur\u010dit\u00e9 suroviny, ale p\u0159esto ji do j\u00eddla p\u0159id\u00e1, jde o vadu, kterou lze reklamovat.<\/p>\n

Provozovatel st\u00e1nku odpov\u00edd\u00e1 i za balen\u00e9 potraviny<\/strong><\/h6>\n

Reklamovat lze nejen j\u00eddlo p\u0159ipraven\u00e9 p\u0159\u00edmo ve st\u00e1nku, ale tak\u00e9 potraviny, kter\u00e9 v\u00a0n\u011bm provozovatel pouze prod\u00e1v\u00e1. M\u016f\u017ee j\u00edt nap\u0159\u00edklad o balen\u00e9 zmrzliny, n\u00e1poje nebo jin\u00e9 balen\u00e9 potraviny.<\/p>\n

\u201ePokud si d\u00edt\u011b vybere zmrzlinu a po rozbalen\u00ed zjist\u00edte, \u017ee chyb\u00ed d\u0159\u00edvko nebo \u017ee byla z\u0159ejm\u011b ji\u017e p\u0159ed prodejem rozmrzl\u00e1 a n\u00e1sledn\u011b znovu zmrazen\u00e1, m\u016f\u017eete po\u017eadovat v\u00fdm\u011bnu za nov\u00fd kus nebo vr\u00e1cen\u00ed pen\u011bz,\u201c\u00a0<\/em>vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n

Mno\u017estv\u00ed nesed\u00ed?<\/strong><\/h6>\n

Jestli\u017ee je u pokrmu uvedena jeho hmotnost nebo jin\u00e9 mno\u017estv\u00ed, mus\u00ed prod\u00e1vaj\u00edc\u00ed dodat pr\u00e1v\u011b takov\u00e9 mno\u017estv\u00ed, kter\u00e9 deklaruje nebo na jak\u00e9m se se spot\u0159ebitelem dohodl. M\u00e1-li spot\u0159ebitel pochybnosti, \u017ee tomu porce neodpov\u00edd\u00e1, m\u016f\u017ee \u017e\u00e1dat o jej\u00ed p\u0159ekontrolov\u00e1n\u00ed.<\/p>\n

Za t\u00edmto \u00fa\u010delem je prod\u00e1vaj\u00edc\u00ed povinen m\u00edt k\u00a0dispozici ov\u011b\u0159en\u00e1 m\u011b\u0159idla. Pokud se uk\u00e1\u017ee, \u017ee j\u00eddla bylo skute\u010dn\u011b m\u00e9n\u011b, m\u016f\u017ee spot\u0159ebitel \u017e\u00e1dat dod\u00e1n\u00ed chyb\u011bj\u00edc\u00edho mno\u017estv\u00ed nebo alespo\u0148 p\u0159im\u011b\u0159enou slevu.<\/p>\n

Jak tedy na to?<\/strong><\/h6>\n

\u201eReklamaci je v\u017edy vhodn\u00e9 uplatnit co nejd\u0159\u00edve. V\u00a0p\u0159\u00edpad\u011b p\u0159ipravovan\u00fdch pokrm\u016f nebo i b\u011b\u017en\u00fdch balen\u00fdch potravin to plat\u00ed dvojn\u00e1sob,\u201c\u00a0<\/em>upozor\u0148uje Eduarda Hek\u0161ov\u00e1. \u010c\u00edm v\u00edce \u010dasu od koup\u011b uplyne, t\u00edm obt\u00ed\u017en\u011bj\u0161\u00ed m\u016f\u017ee b\u00fdt prok\u00e1zat, \u017ee bylo s\u00a0ob\u010derstven\u00edm n\u011bco \u0161patn\u011b ji\u017e p\u0159i p\u0159evzet\u00ed a vada nevznikla a\u017e n\u00e1sledn\u00fdm nevhodn\u00fdm zach\u00e1zen\u00edm nebo skladov\u00e1n\u00edm.<\/p>\n

M\u00e1te-li v\u00a0pl\u00e1nu ob\u010derstven\u00ed konzumovat mimo st\u00e1nek, je vhodn\u00e9 ponechat si pro p\u0159\u00edpadnou reklamaci \u00fa\u010dtenku. Nen\u00ed to v\u0161ak podm\u00ednkou \u00fasp\u011b\u0161n\u00e9 reklamace. Koupi lze toti\u017e prok\u00e1zat i jin\u00fdmi zp\u016fsoby. V\u00a0n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee posta\u010dit i samotn\u00fd charakter prod\u00e1van\u00e9ho j\u00eddla, pokud je natolik specifick\u00e9, \u017ee jej prod\u00e1v\u00e1 jen konkr\u00e9tn\u00ed prod\u00e1vaj\u00edc\u00ed.<\/p>\n

Nevolnosti a n\u00e1hrada \u00fajmy?<\/strong><\/h6>\n

V\u00fdjimkou nemus\u00ed b\u00fdt ani situace, kdy po poz\u0159en\u00ed n\u011bjak\u00e9ho j\u00eddla p\u0159ijdou na \u0159adu nevolnosti. V\u00a0l\u00e9t\u011b t\u0159eba z\u00a0d\u016fvodu zka\u017een\u00e9ho masa nebo nespr\u00e1vn\u011b skladovan\u00e9 majon\u00e9zy \u010di zmrzliny.<\/p>\n

Vznikne-li spot\u0159ebiteli v\u00a0d\u016fsledku poru\u0161en\u00ed povinnosti prod\u00e1vaj\u00edc\u00edho (nap\u0159. \u0161patn\u00e9 skladov\u00e1n\u00ed potravin nebo prodej potravin pro\u0161l\u00fdch) \u00fajma na zdrav\u00ed, m\u016f\u017ee po prod\u00e1vaj\u00edc\u00edm po\u017eadovat n\u00e1hradu takto zp\u016fsoben\u00e9 \u00fajmy. Ta m\u016f\u017ee zahrnovat nap\u0159\u00edklad n\u00e1klady na l\u00e9\u010den\u00ed nebo bolestn\u00e9. Pro uplatn\u011bn\u00ed n\u00e1roku je dobr\u00e9 uchovat si l\u00e9ka\u0159skou zpr\u00e1vu nebo doklady potvrzuj\u00edc\u00ed v\u00fd\u0161i nezbytn\u00fdch n\u00e1klad\u016f.<\/p>\n

 <\/p>\n

    \n
  • dTest, o.p.s.<\/strong> je nejv\u011bt\u0161\u00ed \u010deskou spot\u0159ebitelskou organizac\u00ed, kter\u00e1 v\u00a0\u010cR p\u016fsob\u00ed ji\u017e od roku 1992. Je vydavatelem spot\u0159ebitelsk\u00e9ho \u010dasopisu dTest, na jeho\u017e str\u00e1nk\u00e1ch jsou publikov\u00e1ny v\u00fdsledky nez\u00e1visl\u00fdch a objektivn\u00edch test\u016f produkt\u016f, varov\u00e1n\u00ed p\u0159ed nebezpe\u010dn\u00fdmi a zdravotn\u011b z\u00e1vadn\u00fdmi v\u00fdrobky, informace o spot\u0159ebitelsk\u00fdch pr\u00e1vech a rady, jak tato pr\u00e1va \u00fa\u010dinn\u011b uplat\u0148ovat. dTest je sou\u010d\u00e1st\u00ed mezin\u00e1rodn\u00ed organizace International Consumer Research and Testing (ICRT) a\u00a0evropsk\u00e9 spot\u0159ebitelsk\u00e9 organizace BEUC.<\/em><\/sub><\/li>\n
  • Poradensk\u00e1 linka \u010dasopisu dTest \u2013<\/strong> 299 149\u00a0009 \u2013 je v\u00a0provozu ka\u017ed\u00fd pracovn\u00ed den od 9 do 17 hodin a spot\u0159ebitel\u00e9 na n\u00ed mohou konzultovat s\u00a0pr\u00e1vn\u00edmi poradci dTestu nejr\u016fzn\u011bj\u0161\u00ed spot\u0159ebitelsk\u00e9 probl\u00e9my, a to za cenu b\u011b\u017en\u00e9ho tarifu vol\u00e1n\u00ed. Od spu\u0161t\u011bn\u00ed v\u00a0roce 2010 t\u00e9to mo\u017enosti vyu\u017eily ji\u017e desetitis\u00edce spot\u0159ebitel\u016f a poradensk\u00e1 linka \u010dasopisu dTest se tak stala prvn\u00ed a nejvyhled\u00e1van\u011bj\u0161\u00ed cestou k\u00a0\u0159e\u0161en\u00ed pot\u00ed\u017e\u00ed, se kter\u00fdmi se z\u00e1kazn\u00edci na trhu setk\u00e1vaj\u00ed.<\/em><\/sub><\/li>\n<\/ul>\n

    <\/p>\n

    dTest<\/strong><\/p>\n

    \n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    L\u00e9to p\u0159eje <\/p>\n","protected":false},"author":2,"featured_media":380965,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2026\/07\/23\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/380963"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=380963"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/380963\/revisions"}],"predecessor-version":[{"id":380966,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/380963\/revisions\/380966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/380965"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=380963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=380963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=380963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}