{"id":372465,"date":"2026-04-09T14:47:09","date_gmt":"2026-04-09T13:47:09","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=372465"},"modified":"2026-04-09T14:47:39","modified_gmt":"2026-04-09T13:47:39","slug":"dtest-jak-zkontrolovat-vyuctovani-energii-a-kdy-ho-reklamovat","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=372465","title":{"rendered":"dTest: Jak zkontrolovat vy\u00fa\u010dtov\u00e1n\u00ed energi\u00ed a kdy ho reklamovat"},"content":{"rendered":"

Vy\u00fa\u010dtov\u00e1n\u00ed energi\u00ed mnoho z n\u00e1s \u0159ad\u00ed mezi slo\u017eit\u011bj\u0161\u00ed dokumenty. Spousta tabulek a \u010d\u00edsel, kter\u00fdm bychom se nejrad\u011bji vyhnuli. To se v\u0161ak v \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nevyplat\u00ed. Ne\u010dek\u00e1 v\u00e1s letos p\u0159eplatek, na kter\u00fd byste se mohli t\u011b\u0161it? Nebo naopak nedoplatek, proto\u017ee jste spot\u0159ebovali v\u00edce, ne\u017e jste o\u010dek\u00e1vali? A co d\u011blat, pokud \u010d\u00e1stky neodpov\u00eddaj\u00ed skute\u010dnosti?<\/h4>\n

Kdy vy\u00fa\u010dtov\u00e1n\u00ed \u010dekat?<\/strong><\/h6>\n

\"\"Dodavatel energi\u00ed m\u00e1 povinnost doru\u010dit vy\u00fa\u010dtov\u00e1n\u00ed nejpozd\u011bji do 15 dn\u016f od okam\u017eiku, kdy obdr\u017e\u00ed v\u0161echny pot\u0159ebn\u00e9 \u00fadaje pro jeho zpracov\u00e1n\u00ed. Vy\u00fa\u010dtov\u00e1n\u00ed v\u00e1m m\u016f\u017ee zaslat r\u016fzn\u00fdmi zp\u016fsoby \u2013 po\u0161tou, e-mailem nebo ho zp\u0159\u00edstupnit nap\u0159\u00edklad v z\u00e1kaznick\u00e9 aplikaci.<\/p>\n

Pokud tuto povinnost nespln\u00ed, je vhodn\u00e9 ho nejprve vyzvat k n\u00e1prav\u011b. Jestli\u017ee ani pot\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed neobdr\u017e\u00edte, vznik\u00e1 v\u00e1m od 31. dne prodlen\u00ed n\u00e1rok na pen\u00e1le. To \u010din\u00ed 50 korun za ka\u017ed\u00fd den prodlen\u00ed, maxim\u00e1ln\u011b v\u0161ak do celkov\u00e9 v\u00fd\u0161e 5 000 korun.<\/p>\n

Nedoplatky a p\u0159eplatky<\/strong><\/h6>\n

To, co p\u0159i obdr\u017een\u00ed vy\u00fa\u010dtov\u00e1n\u00ed zpravidla zaujme jako prvn\u00ed, je v\u00fd\u0161e nedoplatku nebo naopak p\u0159eplatku. Dodavatel ji vypo\u010d\u00edt\u00e1 tak, \u017ee se\u010dte v\u0161echny v\u00e1mi uhrazen\u00e9 z\u00e1lohy za dan\u00e9 z\u00fa\u010dtovac\u00ed obdob\u00ed a tuto \u010d\u00e1stku porovn\u00e1 s cenou za skute\u010dn\u011b spot\u0159ebovan\u00e9 energie. Rozd\u00edl mezi t\u011bmito hodnotami pak ur\u010d\u00ed, zda budete dopl\u00e1cet nebo v\u00e1m vznikne p\u0159eplatek. Podrobn\u011b jsme se tomu, jak jednotliv\u00e9 polo\u017eky vy\u00fa\u010dtov\u00e1n\u00ed \u010d\u00edst a v\u011bnovali v\u00a0tomto \u010dl\u00e1nku<\/a>.<\/strong><\/p>\n

Tento rozd\u00edl by p\u0159itom nem\u011bl b\u00fdt p\u0159\u00edli\u0161 vysok\u00fd.\u00a0\u201eP\u0159i stanoven\u00ed z\u00e1loh by m\u011bl dodavatel vych\u00e1zet z p\u0159edpokl\u00e1dan\u00e9 spot\u0159eby, typicky z \u00fadaj\u016f z p\u0159edchoz\u00edho z\u00fa\u010dtovac\u00edho obdob\u00ed, p\u0159\u00edpadn\u011b zohlednit zm\u011bny ve va\u0161\u00ed dom\u00e1cnosti \u010di zp\u016fsobu vyu\u017e\u00edv\u00e1n\u00ed energi\u00ed. Pokud jsou z\u00e1lohy nastaveny spr\u00e1vn\u011b, b\u00fdv\u00e1 v\u00fdsledn\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed sp\u00ed\u0161e vyrovnan\u00e9,\u201c<\/em>\u00a0up\u0159es\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n

V p\u0159\u00edpad\u011b v\u00fdrazn\u00e9ho nedoplatku nebo naopak vysok\u00e9ho p\u0159eplatku je proto vhodn\u00e9 zkontrolovat samotn\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed \u2013 nap\u0159\u00edklad spr\u00e1vnost ode\u010dt\u016f, cenu za jednotku energie nebo nastaven\u00ed z\u00e1loh. Z\u00e1rove\u0148 m\u016f\u017eete po\u017e\u00e1dat dodavatele o \u00fapravu t\u011bchto z\u00e1loh do dal\u0161\u00edho obdob\u00ed.<\/p>\n

Co dal\u0161\u00edho je ve vy\u00fa\u010dtov\u00e1n\u00ed?<\/strong><\/h6>\n

A\u010dkoli jsou p\u0159eplatky\/nedoplatky d\u016fle\u017eitou sou\u010d\u00e1st\u00ed vy\u00fa\u010dtov\u00e1n\u00ed, nen\u00ed to rozhodn\u011b ta jedin\u00e1 v\u011bc, kter\u00e1 by n\u00e1s m\u011bla zaj\u00edmat. A\u010d to zn\u00ed jasn\u011b, po doru\u010den\u00ed vy\u00fa\u010dtov\u00e1n\u00ed je dobr\u00e9 ov\u011b\u0159it, kdo jej pos\u00edl\u00e1, zejm\u00e9na pokud je vy\u00fa\u010dtov\u00e1n\u00ed zas\u00edl\u00e1no e-mailem.\u00a0\u201eM\u016f\u017ee se toti\u017e st\u00e1t, \u017ee se jedn\u00e1 o podvodn\u00edka, kter\u00fd se za dodavatele pouze vyd\u00e1v\u00e1 a sna\u017e\u00ed se t\u00edmto zp\u016fsobem z\u00edskat na\u0161e osobn\u00ed \u00fadaje,\u201c<\/em>\u00a0varuje Hek\u0161ov\u00e1.<\/p>\n

Co kdy\u017e n\u011bco nesed\u00ed?<\/strong><\/h6>\n

Pokud se v\u00e1m ve vy\u00fa\u010dtov\u00e1n\u00ed n\u011bco nepozd\u00e1v\u00e1, je vhodn\u00e9 jej reklamovat. Konkr\u00e9tn\u00ed postup zpravidla naleznete v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch. Z\u00e1klady p\u0159itom vych\u00e1zej\u00ed p\u0159\u00edmo ze z\u00e1kona.<\/p>\n

Reklamaci doporu\u010dujeme \u0159e\u0161it p\u00edsemn\u011b, proto\u017ee takto budete m\u00edt potvrzeno, \u017ee byla reklamace pod\u00e1na, kdy byla \u0159e\u0161ena a jak\u00e9 byly va\u0161e po\u017eadavky. Do zpr\u00e1vy o reklamaci je t\u0159eba uv\u00e9st kontaktn\u00ed \u00fadaje a informace o odb\u011brn\u00e9m m\u00edstu.<\/p>\n

Reklamace mus\u00ed b\u00fdt vy\u0159\u00edzena do 15 dn\u016f od uplatn\u011bn\u00ed. Nem\u00e1 v\u0161ak odkladn\u00fd \u00fa\u010dinek. To znamen\u00e1, \u017ee i kdy\u017e se v\u00e1m v\u00fd\u0161e nedoplatku nepozd\u00e1v\u00e1, je t\u0159eba jej zaplatit a \u010dekat, jak reklamace dopadne. Pokud nakonec dodavatel uzn\u00e1, \u017ee vy\u00fa\u010dtov\u00e1n\u00ed bylo provedeno \u0161patn\u011b, mus\u00ed do 30 dn\u016f prov\u00e9st vyrovn\u00e1n\u00ed rozd\u00edlu plateb a vr\u00e1tit pen\u00edze, kter\u00e9 mu takto byly poskytnuty nav\u00edc.<\/p>\n

Pokud nen\u00ed reklamace vy\u0159\u00edzena v\u010das, m\u016f\u017eete uplatnit n\u00e1rok na pen\u00e1le za stejn\u00fdch podm\u00ednek jako p\u0159i nedod\u00e1n\u00ed vy\u00fa\u010dtov\u00e1n\u00ed.<\/p>\n

\u201eV p\u0159\u00edpad\u011b, \u017ee si spot\u0159ebitel\u00e9 nev\u011bd\u00ed rady ohledn\u011b sv\u00fdch pr\u00e1v, mohou se obr\u00e1tit na na\u0161i spot\u0159ebitelskou poradnu, a to ka\u017ed\u00fd v\u0161edn\u00ed den od 9 do 17 hodin telefonicky na \u010d\u00edsle 299 149 009 \u010di elektronicky pomoc\u00ed formul\u00e1\u0159e na na\u0161em webu. Pokud \u0159e\u0161\u00ed konkr\u00e9tn\u00ed probl\u00e9m s podnikatelem, mohou vyu\u017e\u00edt na\u0161i slu\u017ebu sm\u00edrn\u00e9ho \u0159e\u0161en\u00ed spor\u016f Va\u0161eSt\u00ed\u017enosti.cz,\u201c\u00a0<\/em>uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1 z\u00a0dTestu.<\/p>\n

 <\/p>\n

    \n
  • dTest, o.p.s.<\/strong> je nejv\u011bt\u0161\u00ed \u010deskou spot\u0159ebitelskou organizac\u00ed, kter\u00e1 v\u00a0\u010cR p\u016fsob\u00ed ji\u017e od roku 1992. Je vydavatelem spot\u0159ebitelsk\u00e9ho \u010dasopisu dTest, na jeho\u017e str\u00e1nk\u00e1ch jsou publikov\u00e1ny v\u00fdsledky nez\u00e1visl\u00fdch a objektivn\u00edch test\u016f produkt\u016f, varov\u00e1n\u00ed p\u0159ed nebezpe\u010dn\u00fdmi a zdravotn\u011b z\u00e1vadn\u00fdmi v\u00fdrobky, informace o spot\u0159ebitelsk\u00fdch pr\u00e1vech a rady, jak tato pr\u00e1va \u00fa\u010dinn\u011b uplat\u0148ovat. dTest je sou\u010d\u00e1st\u00ed mezin\u00e1rodn\u00ed organizace International Consumer Research and Testing (ICRT) a\u00a0evropsk\u00e9 spot\u0159ebitelsk\u00e9 organizace BEUC.<\/em><\/sub><\/li>\n
  • Poradensk\u00e1 linka \u010dasopisu dTest \u2013<\/strong> 299 149\u00a0009 \u2013 je v\u00a0provozu ka\u017ed\u00fd pracovn\u00ed den od 9 do 17 hodin a spot\u0159ebitel\u00e9 na n\u00ed mohou konzultovat s\u00a0pr\u00e1vn\u00edmi poradci dTestu nejr\u016fzn\u011bj\u0161\u00ed spot\u0159ebitelsk\u00e9 probl\u00e9my, a to za cenu b\u011b\u017en\u00e9ho tarifu vol\u00e1n\u00ed. Od spu\u0161t\u011bn\u00ed v\u00a0roce 2010 t\u00e9to mo\u017enosti vyu\u017eily ji\u017e desetitis\u00edce spot\u0159ebitel\u016f a poradensk\u00e1 linka \u010dasopisu dTest se tak stala prvn\u00ed a nejvyhled\u00e1van\u011bj\u0161\u00ed cestou k\u00a0\u0159e\u0161en\u00ed pot\u00ed\u017e\u00ed, se kter\u00fdmi se z\u00e1kazn\u00edci na trhu setk\u00e1vaj\u00ed.<\/em><\/sub><\/li>\n<\/ul>\n

    dTest<\/strong><\/p>\n

    \n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Vy\u00fa\u010dtov\u00e1n\u00ed energi\u00ed <\/p>\n","protected":false},"author":2,"featured_media":372466,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2026\/04\/09\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/372465"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=372465"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/372465\/revisions"}],"predecessor-version":[{"id":372468,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/372465\/revisions\/372468"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/372466"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=372465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=372465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=372465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}