Nevystaven\u00e1 vy\u00fa\u010dtov\u00e1n\u00ed, nevy\u0159\u00edzen\u00e9 reklamace, nevr\u00e1cen\u00e9 p\u0159eplatky, znemo\u017e\u0148ov\u00e1n\u00ed odchodu klient\u016f k jin\u00e9mu dodavateli, protipr\u00e1vn\u00ed p\u0159ev\u00e1d\u011bn\u00ed z\u00e1kazn\u00edk\u016f na tzv. spotov\u00e9 produkty \u2013 to jsou hlavn\u00ed proh\u0159e\u0161ky, za kter\u00e9 ER\u00da loni konkr\u00e9tn\u00edm dodavatel\u016fm energie ud\u011blil pokuty. V celkov\u00e9m sou\u010dtu se sankce vy\u0161plhaly na \u010d\u00e1stku 18,5 milionu korun. Padl tak p\u0159edlo\u0148sk\u00fd rekord, a to nejen co se celkov\u00fdch pokut t\u00fd\u010de, ud\u011blena byla z\u00e1rove\u0148 nejvy\u0161\u0161\u00ed individu\u00e1ln\u00ed pokuta.<\/p>\n
\u201eV\u00fd\u0161e pokut za protispot\u0159ebitelsk\u00e1 jedn\u00e1n\u00ed rok od roku roste. Loni jsme za tyto proh\u0159e\u0161ky ulo\u017eili sankce za rekordn\u00edch 18,5 milionu korun. Za posledn\u00ed dva roky se tak objem t\u011bchto pokut v\u00edce ne\u017e zdvojn\u00e1sobil. Ochrana spot\u0159ebitele je jednou z na\u0161ich prioritn\u00edch oblast\u00ed, na kterou se zam\u011b\u0159\u00edme i do budoucna s c\u00edlem vy\u010di\u0161t\u011bn\u00ed trhu od ne\u017e\u00e1douc\u00edch praktik. Z\u00e1sadn\u00ed je rovn\u011b\u017e prevence v\u010detn\u011b osv\u011bty spot\u0159ebitel\u016f, abychom probl\u00e9m\u016fm p\u0159edch\u00e1zeli, \u201c<\/em> uv\u00e1d\u00ed Jan \u0160efr\u00e1nek, p\u0159edseda ER\u00da.<\/p>\n Pokuty za jedn\u00e1n\u00ed proti spot\u0159ebitel\u016fm tvo\u0159\u00ed st\u00e1le vy\u0161\u0161\u00ed pod\u00edl na celkov\u00fdch sankc\u00edch ulo\u017een\u00fdch \u00fa\u0159adem. Loni to byly t\u00e9m\u011b\u0159 dv\u011b t\u0159etiny z celkov\u00fdch 28,4 milion\u016f korun pravomocn\u011b ulo\u017een\u00fdch pokut za ve\u0161ker\u00e9 p\u0159estupky sp\u00e1chan\u00e9 v oblasti energetiky \u2013 mimochodem, i tento \u00fadaj poko\u0159il dosavadn\u00ed rekord.<\/p>\n Sank\u010dn\u00edmu \u0159\u00edzen\u00ed, jeho\u017e v\u00fdsledkem m\u016f\u017ee b\u00fdt nakonec ud\u011blen\u00e1 pokuta, typicky p\u0159edch\u00e1z\u00ed kontrola. V pr\u016fb\u011bhu lo\u0148sk\u00e9ho roku ER\u00da p\u0159ijal p\u0159es 300 pod\u00e1n\u00ed k zah\u00e1jen\u00ed kontroly ve \u201espot\u0159ebitelsk\u00e9\u201c oblasti. O pomoc \u00fa\u0159adu \u017e\u00e1d\u00e1 st\u00e1le mnoho spot\u0159ebitel\u016f, a proto\u017ee to nen\u00ed bezd\u016fvodn\u00e9, o sankce pravd\u011bpodobn\u011b nebude nouze ani v tomto roce.<\/p>\n \u201eNejde pouze o pokuty. Spole\u010dnosti ELGAS Energy, kter\u00e1 od n\u00e1s dostala nejvy\u0161\u0161\u00ed \u0161estimilionovou individu\u00e1ln\u00ed sankci, jsme z\u00e1rove\u0148 zru\u0161ili licenci. Z energetick\u00e9ho trhu tak musela odej\u00edt \u00fapln\u011b,\u201c<\/em> \u0159\u00edk\u00e1 Mark\u00e9ta Zemanov\u00e1, \u010dlenka Rady ER\u00da, a dod\u00e1v\u00e1: \u201ePo p\u0159edchoz\u00edm \u00fatlumu nav\u00edc za\u010d\u00ednaj\u00ed op\u011bt \u00fato\u010dit energo\u0161mejdi z \u0159ad zprost\u0159edkovatel\u016f a znovu dokazuj\u00ed, \u017ee si sv\u00e9 pojmenov\u00e1n\u00ed opravdu zaslou\u017e\u00ed. Ka\u017ed\u00e1 \u010dtvrt\u00e1 zahajovan\u00e1 spot\u0159ebitelsk\u00e1 kontrola se loni soust\u0159edila pr\u00e1v\u011b na chov\u00e1n\u00ed zprost\u0159edkovatel\u016f. Ti lidem, \u010dasto bez registrace a pod fale\u0161n\u00fdmi z\u00e1minkami, podstrkuj\u00ed k podpisu smlouvy \u010di pln\u00e9 moci. Nezdr\u00e1haj\u00ed se p\u0159i tom vyd\u00e1vat ani za jmenovce \u010di vzd\u00e1len\u00e9 p\u0159\u00edbuzn\u00e9 sv\u00fdch ob\u011bt\u00ed.\u201c<\/em><\/p>\n Krom\u011b represe v\u016f\u010di nepoctiv\u00fdm akt\u00e9r\u016fm trhu ER\u00da pom\u00e1h\u00e1 spot\u0159ebitel\u016fm p\u0159i \u0159e\u0161en\u00ed jejich konkr\u00e9tn\u00ed situace. \u00da\u0159ad rovn\u011b\u017e klade velk\u00fd d\u016fraz na osv\u011btovou \u010dinnost a pomoc p\u0159i hled\u00e1n\u00ed v\u00fdhodn\u00fdch nab\u00eddek na trhu, k \u010demu\u017e lze vyu\u017e\u00edt srovn\u00e1va\u010d<\/strong><\/a> na jeho webu.<\/p>\n (tz-er\u00fa)<\/strong><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Energetick\u00fd regula\u010dn\u00ed <\/p>\n","protected":false},"author":2,"featured_media":369058,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[179],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2026\/02\/23\/nove-eru.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/369057"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=369057"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/369057\/revisions"}],"predecessor-version":[{"id":369059,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/369057\/revisions\/369059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/369058"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=369057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=369057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=369057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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