{"id":368190,"date":"2026-02-10T14:47:08","date_gmt":"2026-02-10T13:47:08","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=368190"},"modified":"2026-02-10T14:47:08","modified_gmt":"2026-02-10T13:47:08","slug":"dtest-novy-den-novy-podvodny-e-shop","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=368190","title":{"rendered":"dTest: Nov\u00fd den, nov\u00fd podvodn\u00fd e-shop"},"content":{"rendered":"
V\u010dera, dnes a z\u00edtra. Tuhle humornou sc\u00e9nku zn\u00e1me snad t\u00e9m\u011b\u0159 v\u0161ichni. Pokud se v\u0161ak takto frekventovan\u011b objevuj\u00ed i fale\u0161n\u00e9 e-shopy, na kter\u00e9 opakovan\u011b upozor\u0148ujeme, \u00fasm\u011bv na tv\u00e1\u0159\u00edch tuhne. P\u0159itom se \u010dasto tv\u00e1\u0159\u00ed jako tradi\u010dn\u00ed \u010desk\u00e9 obch\u016fdky, kter\u00e9 v\u00a0n\u011bkter\u00fdch p\u0159\u00edpadech poskytuj\u00ed slevy z\u00a0d\u016fvodu \u00fadajn\u00e9ho ukon\u010den\u00ed \u010dinnosti.<\/h6>\n

\"\"Po p\u0159ijet\u00ed objednan\u00e9ho zbo\u017e\u00ed v\u0161ak p\u0159ich\u00e1z\u00ed roz\u010darov\u00e1n\u00ed a snaha zbo\u017e\u00ed reklamovat \u010di vr\u00e1tit. Prod\u00e1vaj\u00edc\u00ed v\u00e1s ale odk\u00e1\u017ee do jin\u00e9ho st\u00e1tu, nap\u0159\u00edklad do Nizozemska nebo \u010c\u00edny, p\u0159\u00edpadn\u011b v\u016fbec nereaguje a \u017e\u00e1dnou adresu ani neuv\u00e1d\u00ed. D\u00e1 se tomu p\u0159edej\u00edt?<\/p>\n

Do st\u0159ehu!<\/strong><\/h6>\n

D\u016fle\u017eit\u00e1 je v\u017edy prevence a rozv\u00e1\u017enost. V\u00a0p\u0159\u00edpad\u011b, \u017ee naraz\u00edme na v\u00fdhodn\u00fd e-shop, je v\u00a0prvn\u00ed \u0159ad\u011b pot\u0159eba jej ov\u011b\u0159it. K\u00a0tomu existuje mnoho n\u00e1stroj\u016f. Mezi z\u00e1kladn\u00edmi m\u016f\u017eeme uv\u00e9st\u00a0seznam rizikov\u00fdch e-shop\u016f<\/a><\/strong>\u00a0\u010cesk\u00e9 obchodn\u00ed inspekce a\u00a0ov\u011b\u0159ova\u010d e-shop\u016f<\/a><\/strong>\u00a0spot\u0159ebitelsk\u00e9 organizace dTest. Velmi d\u016fle\u017eit\u00e9 jsou v\u0161ak rovn\u011b\u017e zku\u0161enosti ostatn\u00edch spot\u0159ebitel\u016f, kter\u00e9 by m\u011blo b\u00fdt mo\u017en\u00e9 dohledat pomoc\u00ed zad\u00e1n\u00ed n\u00e1zvu e-shopu do internetov\u00e9ho vyhled\u00e1va\u010de.\u00a0\u201eMnoho spot\u0159ebitelsk\u00fdch zku\u0161enost\u00ed obsahuje rovn\u011b\u017e datab\u00e1ze slu\u017eby\u00a0<\/em>Va\u0161eSt\u00ed\u017enosti.cz<\/em><\/a><\/strong>, av\u0161ak s\u00a0ohledem na mno\u017estv\u00ed podvodn\u00fdch e-shop\u016f je nutn\u00e9 v\u011bd\u011bt, \u017ee zde nemohou b\u00fdt nikdy v\u0161echny,\u201c<\/em>\u00a0upozor\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.Vyu\u017e\u00edt lze tak\u00e9 s\u00edlu soci\u00e1ln\u00edch s\u00edt\u00ed, kde se nach\u00e1z\u00ed recenze na mnoho e-shop\u016f. Podobn\u011b lze t\u011b\u017eit zku\u0161enosti spot\u0159ebitel\u016f i z\u00a0internetov\u00fdch f\u00f3r. Stejn\u011b tak se nelze spolehnout na recenze uveden\u00e9 p\u0159\u00edmo na str\u00e1nk\u00e1ch e-shopu, nebo\u0165 i ty b\u00fdvaj\u00ed n\u011bkdy fale\u0161n\u00e9.<\/p>\n

R\u00e1no moud\u0159ej\u0161\u00ed ve\u010dera<\/strong><\/h6>\n

Spot\u0159ebitel\u00e9 \u010dasto nakupuj\u00ed impulzivn\u011b, a to zejm\u00e9na v\u00a0situac\u00edch, kdy naraz\u00ed na v\u00fdhodn\u00e9 nab\u00eddky. V\u00a0t\u011bchto p\u0159\u00edpadech cht\u011bj\u00ed m\u00edt objedn\u00e1vku rychle za sebou, a tak n\u011bkdy zcela rezignuj\u00ed na ov\u011b\u0159en\u00ed e-shopu. Z\u00a0tohoto d\u016fvodu je vhodn\u00e9 objedn\u00e1vku neusp\u011bchat a na e-shop se vr\u00e1tit pozd\u011bji, kdy m\u00e1 spot\u0159ebitel v\u00edce \u010dasu na kontrolu a z\u00e1rove\u0148 m\u016f\u017ee e-shop v\u00edce proklikat.\u00a0\u201eV\u017edy je vhodn\u00e9 pod\u00edvat se do v\u0161ech z\u00e1kout\u00ed str\u00e1nek, zda jsou opravdu v\u00a0\u010de\u0161tin\u011b a nejedn\u00e1 se o strojov\u00fd p\u0159eklad. Rovn\u011b\u017e je d\u016fle\u017eit\u00e9 zkontrolovat, kdo za e-shopem stoj\u00ed. Tato informace mus\u00ed b\u00fdt v\u017edy uvedena v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch dostupn\u00fdch na str\u00e1nk\u00e1ch,\u201c<\/em>\u00a0up\u0159es\u0148uje Hek\u0161ov\u00e1.<\/p>\n

P\u0159ed ka\u017ed\u00fdm uzav\u0159en\u00edm smlouvy je d\u016fle\u017eit\u00e9 zkontrolovat, zda zn\u00e1me pot\u0159ebn\u00e9 kontaktn\u00ed \u00fadaje. Ty mus\u00ed prod\u00e1vaj\u00edc\u00ed v\u017edy uv\u00e1d\u011bt a pat\u0159\u00ed sem mimo jin\u00e9 n\u00e1zev spole\u010dnosti, I\u010cO, e-mailov\u00e1 adresa a telefon. Pokud n\u011bkter\u00e9 z\u00a0t\u011bchto \u00fadaj\u016f nezn\u00e1te, v\u00a0ide\u00e1ln\u00edm p\u0159\u00edpad\u011b na takov\u00fdch str\u00e1nk\u00e1ch nenakupujte.<\/p>\n

Mezi podez\u0159el\u00e9 znaky pat\u0159\u00ed rovn\u011b\u017e omezen\u00ed plateb na bankovn\u00ed p\u0159evod \u010di dob\u00edrku. V\u00a0p\u0159\u00edpad\u011b platby kartou je toti\u017e mo\u017en\u00e9 po\u017e\u00e1dat banku o takzvan\u00fd chargeback, tedy zp\u011btnou platbu, a podvodn\u00edk se tak k\u00a0va\u0161im pen\u011bz\u016fm nedostane. V\u00a0ostatn\u00edch p\u0159\u00edpadech maj\u00ed spot\u0159ebitel\u00e9 s\u00a0vym\u00e1h\u00e1n\u00edm vr\u00e1cen\u00ed \u010d\u00e1stky podstatn\u011b zt\u00ed\u017eenou pozici.<\/p>\n

Pokud m\u00e1te za to, \u017ee nakupujete na zn\u00e1m\u00fdch str\u00e1nk\u00e1ch, nev\u00e1hejte i tak ov\u011b\u0159it, \u017ee jsou opravdu prav\u00e9. Zkontrolujte adresn\u00ed \u0159\u00e1dek v\u00a0prohl\u00ed\u017ee\u010di, ve kter\u00e9m by se m\u011bl n\u00e1zev obchodu nach\u00e1zet ve form\u00e1tu\u00a0https:\/\/www.dtest.cz\/<\/a><\/strong>… (m\u00edsto dTest se bude nach\u00e1zet n\u00e1zev konkr\u00e9tn\u00edho e-shopu). Zkontrolujte, zda v\u00a0n\u00e1zvu nen\u00ed p\u0159eklep, p\u0159\u00edpadn\u011b m\u016f\u017eete tuto adresu vlo\u017eit znovu ru\u010dn\u011b, abyste zv\u00fd\u0161ili jistotu, \u017ee se nap\u0159\u00edklad m\u00edsto \u201ei\u201c nenach\u00e1z\u00ed \u201el\u201c a podobn\u011b.<\/p>\n

Nekvalitn\u00ed zbo\u017e\u00ed, ale cena bo\u017e\u00ed<\/strong><\/h6>\n

Fale\u0161n\u00e9 e-shopy \u010dasto l\u00e1kaj\u00ed na velmi v\u00fdhodn\u00e9 ceny. Kvalita doru\u010den\u00e9ho zbo\u017e\u00ed v\u0161ak b\u00fdv\u00e1 daleko za o\u010dek\u00e1v\u00e1n\u00edm. N\u00e1sledn\u00e1 reklamace? V\u00a0lep\u0161\u00edm p\u0159\u00edpad\u011b se spot\u0159ebitel\u00e9 dozv\u011bd\u00ed, \u017ee maj\u00ed zbo\u017e\u00ed zaslat do zahrani\u010d\u00ed, \u010dasto do Nizozemska nebo \u010c\u00edny, p\u0159esto\u017ee e-shop tvrd\u00ed, \u017ee se jedn\u00e1 o tradi\u010dn\u00ed, n\u011bkdy dokonce rodinn\u00fd, \u010desk\u00fd e-shop. Uvid\u00ed v\u0161ak spot\u0159ebitel\u00e9 zbo\u017e\u00ed nebo pen\u00edze ve chv\u00edli, kdy zbo\u017e\u00ed na takovou adresu ode\u0161lou? P\u0159esto\u017ee to z\u00e1kon jasn\u011b ukl\u00e1d\u00e1, nelze se na to bohu\u017eel spolehnout. V\u00a0hor\u0161\u00edch p\u0159\u00edpadech e-shop v\u016fbec nekomunikuje, p\u0159\u00edpadn\u011b u\u017e ani neexistuje, a tak se spot\u0159ebitel\u00e9 nedozv\u011bd\u00ed v\u016fbec nic.<\/p>\n

Jak\u00e1 m\u00e1te pr\u00e1va? Pom\u016f\u017ee v\u00e1m zpr\u00e1va<\/strong><\/h6>\n

Pokud si nev\u00edte rady v\u00a0oblasti spot\u0159ebitelsk\u00fdch pr\u00e1v, m\u016f\u017eete vyu\u017e\u00edt spot\u0159ebitelskou poradnu dTestu, a to elektronicky pomoc\u00ed\u00a0formul\u00e1\u0159e<\/a><\/strong>\u00a0\u010di telefonicky.\u201eNa\u0161e spot\u0159ebitelsk\u00e1 poradna je k dispozici ka\u017ed\u00fd v\u0161edn\u00ed den od 9 do 17 hodin na \u010d\u00edsle 299 149\u00a0009,\u201c<\/em>\u00a0up\u0159es\u0148uje Eduarda Hek\u0161ov\u00e1 z\u00a0dTestu a dod\u00e1v\u00e1:\u00a0\u201ePokud spot\u0159ebitel\u00e9 \u0159e\u0161\u00ed konkr\u00e9tn\u00ed probl\u00e9m s podnikatelem, mohou se obr\u00e1tit rovn\u011b\u017e na na\u0161i slu\u017ebu sm\u00edrn\u00e9ho \u0159e\u0161en\u00ed spor\u016f Va\u0161eSt\u00ed\u017enosti.cz.\u201c<\/em><\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

V\u010dera, dnes <\/p>\n","protected":false},"author":2,"featured_media":368192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2026\/02\/10\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/368190"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=368190"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/368190\/revisions"}],"predecessor-version":[{"id":368193,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/368190\/revisions\/368193"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/368192"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=368190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=368190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=368190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}