{"id":364912,"date":"2025-12-25T11:18:41","date_gmt":"2025-12-25T10:18:41","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=364912"},"modified":"2025-12-25T12:03:33","modified_gmt":"2025-12-25T11:03:33","slug":"dtest-nevhodny-darek-neni-problem","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=364912","title":{"rendered":"dTest: Nevhodn\u00fd d\u00e1rek? Nen\u00ed probl\u00e9m"},"content":{"rendered":"

Nevhodn\u00e1 velikost p\u0159esk\u00e1\u010d\u016f, neobl\u00edben\u00e1 barva svetru, dva stejn\u00e9 d\u00e1rky pod strome\u010dkem \u2013 t\u011bchto situac\u00ed se t\u00fdk\u00e1 cel\u00e1 \u0159ada dotaz\u016f, s\u00a0nimi\u017e se na n\u00e1s spot\u0159ebitel\u00e9 po V\u00e1noc\u00edch obracej\u00ed. Co si s\u00a0nevhodn\u00fdmi d\u00e1rky po\u010d\u00edt?<\/h4>\n

14 dn\u00ed na rozmy\u0161lenou jen na e-shopu<\/strong><\/h6>\n

\"\"Pokud byl d\u00e1rek objedn\u00e1n p\u0159es e-shop nebo jin\u00fdm d\u00e1lkov\u00fdm zp\u016fsobem (nap\u0159\u00edklad po telefonu) \u010di mimo provozovnu (zpravidla st\u00e1nkov\u00fd nebo podomn\u00ed prodej), m\u00e1 kupuj\u00edc\u00ed ze z\u00e1kona pr\u00e1vo na odstoupen\u00ed od smlouvy bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed.<\/p>\n

Pro odstoupen\u00ed posta\u010d\u00ed prod\u00e1vaj\u00edc\u00edmu jasn\u011b p\u00edsemn\u011b ozn\u00e1mit zhruba toto:<\/p>\n

\u201eOdstupuji od smlouvy ve lh\u016ft\u011b 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, k n\u011bmu\u017e do\u0161lo dne XX, a \u017e\u00e1d\u00e1m o vr\u00e1cen\u00ed kupn\u00ed ceny v\u010detn\u011b dopravn\u00e9ho na \u00fa\u010det \u010d\u00edslo YY; \u010d\u00edslo dokladu ZZ.\u201c<\/em><\/p>\n

\u201eJe t\u0159eba myslet na to, \u017ee pr\u00e1vo na vr\u00e1cen\u00ed zbo\u017e\u00ed nebo jeho reklamaci m\u00e1 p\u0159edev\u0161\u00edm samotn\u00fd kupuj\u00edc\u00ed, proto pokud s d\u00e1rkem nejste spokojeni, obra\u0165te se nejprve na d\u00e1rce a po\u017e\u00e1dejte jej o sou\u010dinnost,\u201c\u00a0<\/em>upozor\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. D\u00e1rce m\u016f\u017ee vr\u00e1cen\u00ed vy\u0159\u00eddit kompletn\u011b za v\u00e1s, p\u0159\u00edpadn\u011b alespo\u0148 informovat prodejce o odstoupen\u00ed od smlouvy a v\u00e1s pov\u011b\u0159it zasl\u00e1n\u00edm zbo\u017e\u00ed zp\u011bt.V\u00a0\u0159ad\u011b p\u0159\u00edpad\u016f m\u016f\u017eete vr\u00e1cen\u00ed vy\u0159\u00eddit tak\u00e9 v\u00a0kamenn\u00e9 prodejn\u011b prod\u00e1vaj\u00edc\u00edho.<\/p>\n

N\u011bkte\u0159\u00ed prod\u00e1vaj\u00edc\u00ed umo\u017e\u0148uj\u00ed na sv\u00e9m webu odstoupit od smlouvy tla\u010d\u00edtkem, pop\u0159\u00edpad\u011b byste na webu m\u011bli nal\u00e9zt alespo\u0148 vhodn\u00fd formul\u00e1\u0159. Na vr\u00e1cen\u00ed zbo\u017e\u00ed pak m\u00e1te dal\u0161\u00edch 14 dn\u016f od odstoupen\u00ed. Stejnou lh\u016ftu m\u00e1 tak\u00e9 prod\u00e1vaj\u00edc\u00ed na vr\u00e1cen\u00ed pen\u011bz. Obchodn\u00edk mus\u00ed vr\u00e1tit kupn\u00ed cenu a tak\u00e9 z\u00e1kladn\u00ed po\u0161tovn\u00e9 za dod\u00e1n\u00ed zbo\u017e\u00ed.<\/p>\n

Pr\u00e1vo na odstoupen\u00ed se vztahuje i na rozbalen\u00e9 \u010di vyzkou\u0161en\u00e9 zbo\u017e\u00ed. Pokud bylo zbo\u017e\u00ed pou\u017eito v\u00edce, ne\u017e bylo nutn\u00e9 k\u00a0vyzkou\u0161en\u00ed nebo sezn\u00e1men\u00ed se s\u00a0jeho vlastnostmi, a z\u00e1rove\u0148 se t\u00edmto zach\u00e1zen\u00edm sn\u00ed\u017eila jeho hodnota, m\u016f\u017ee podnikatel po\u017eadovat odpov\u00eddaj\u00edc\u00ed n\u00e1hradu.<\/p>\n

Zakoupen\u00e9 online, v\u010das uplatn\u011bn\u00e9, ale na odstoupen\u00ed to nen\u00ed, jasn\u00fd pane<\/strong><\/h6>\n

Ani p\u0159i n\u00e1kupech na d\u00e1lku nemus\u00edte s\u00a0odstoupen\u00edm od smlouvy v\u017edy usp\u011bt. Z\u00e1kon tyto p\u0159\u00edpady v\u00fdslovn\u011b vyjmenov\u00e1v\u00e1. Odstoupen\u00ed od smlouvy tak nelze uplatnit nap\u0159\u00edklad u zbo\u017e\u00ed upraven\u00e9ho na p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka (grav\u00edrovan\u00e9 \u0161perky \u010di potisk tri\u010dka), zape\u010det\u011bn\u00e9ho zbo\u017e\u00ed, u n\u011bho\u017e to nen\u00ed mo\u017en\u00e9 z hygienick\u00fdch d\u016fvod\u016f po vyn\u011bt\u00ed z obalu (n\u011bkter\u00e9 druhy kosmetiky, erotick\u00e9 pom\u016fcky), nebo u audio a video nahr\u00e1vek a po\u010d\u00edta\u010dov\u00fdch program\u016f na hmotn\u00e9m nosi\u010di (DVD, Blu-Ray, LP desky, pokud byl poru\u0161en origin\u00e1ln\u00ed obal).<\/p>\n

V\u00a0kamenn\u00fdch obchodech z\u00e1le\u017e\u00ed na dobr\u00e9 v\u016fli<\/strong><\/h6>\n

U d\u00e1rk\u016f koupen\u00fdch v kamenn\u00fdch provozovn\u00e1ch z\u00e1kon obecn\u00e9 pr\u00e1vo na vr\u00e1cen\u00ed bez d\u016fvodu nezn\u00e1. Vr\u00e1cen\u00ed nebo v\u00fdm\u011bna zbo\u017e\u00ed je zde \u010dist\u011b ot\u00e1zkou obchodn\u00ed politiky prodejce \u2013 ten m\u016f\u017ee nab\u00eddnout v\u00fdm\u011bnu za jin\u00e9 zbo\u017e\u00ed, d\u00e1rkov\u00fd poukaz nebo vr\u00e1cen\u00ed pen\u011bz, ale tak\u00e9 nemus\u00ed nab\u00eddnout nic. L\u00e1k\u00e1-li v\u0161ak p\u0159ed V\u00e1noci prod\u00e1vaj\u00edc\u00ed na mo\u017enost bezstarostn\u00e9ho vr\u00e1cen\u00ed po v\u00e1no\u010dn\u00edch sv\u00e1tc\u00edch, nap\u0159\u00edklad prost\u0159ednictv\u00edm banner\u016f na prodejn\u011b, pop\u0159\u00edpad\u011b tuto mo\u017enost uv\u00e1d\u00ed na \u00fa\u010dtence p\u0159ilo\u017een\u00e9 k\u00a0n\u00e1kupu, je nab\u00eddkou v\u00e1z\u00e1n.<\/p>\n

Obchodn\u00edci tak\u00e9 nez\u0159\u00eddka prodlu\u017euj\u00ed lh\u016ftu pro v\u00fdm\u011bnu d\u00e1rk\u016f a\u017e do ledna, n\u011bkdy i o n\u011bkolik t\u00fddn\u016f. V\u00a0t\u011bchto p\u0159\u00edpadech si dejte pozor na specifick\u00e9 podm\u00ednky, kter\u00e9 si obchodn\u00edci mohou stanovit v\u00a0podstat\u011b libovoln\u011b. Typick\u00fdm pravidlem je mo\u017enost pouh\u00e9 v\u00fdm\u011bny zbo\u017e\u00ed, nikoliv vr\u00e1cen\u00ed pen\u011bz, pop\u0159\u00edpad\u011b vr\u00e1cen\u00ed \u010d\u00e1stky ve form\u011b poukazu uplatniteln\u00e9ho na dal\u0161\u00ed n\u00e1kup.<\/p>\n

\u201ePokud si spot\u0159ebitel nen\u00ed jist\u00fd, jak v konkr\u00e9tn\u00edm p\u0159\u00edpad\u011b postupovat, m\u016f\u017ee se obr\u00e1tit na na\u0161i bezplatnou spot\u0159ebitelskou poradnu nebo na \u010ceskou obchodn\u00ed inspekci,\u201c\u00a0<\/em>uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1. V\u00e1no\u010dn\u00ed d\u00e1rek, kter\u00fd se netrefil, tak nemus\u00ed znamenat zbyte\u010dnou ztr\u00e1tu pen\u011bz. Sta\u010d\u00ed zn\u00e1t sv\u00e1 pr\u00e1va a hl\u00eddat si lh\u016fty.<\/p>\n

Na co nezapomenout<\/strong><\/h6>\n
    \n
  • \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Zjist\u011bte, kde byl d\u00e1rek koupen a jak\u00fdm zp\u016fsobem (e-shop nebo kamenn\u00fd obchod).<\/li>\n
  • \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Po\u017e\u00e1dejte d\u00e1rce o doklad, p\u0159\u00edpadn\u011b sou\u010dinnost s\u00a0vr\u00e1cen\u00edm nebo v\u00fdm\u011bnou.<\/li>\n
  • \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 U n\u00e1kupu na d\u00e1lku v\u010das odstupte od smlouvy ide\u00e1ln\u011b p\u00edsemn\u011b e-mailem nebo pomoc\u00ed formul\u00e1\u0159e.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Uschovejte si d\u016fkaz o odesl\u00e1n\u00ed.<\/li>\n
  • \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Odes\u00edl\u00e1te-li zbo\u017e\u00ed po\u0161tou, bezpe\u010dn\u011b jej zabalte.<\/li>\n
  • \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pe\u010dliv\u011b si ulo\u017ete komunikaci s\u00a0obchodn\u00edkem.<\/li>\n<\/ul>\n

    <\/p>\n

    dTest<\/strong><\/p>\n

    \n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Nevhodn\u00e1 velikost <\/p>\n","protected":false},"author":2,"featured_media":364913,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/12\/25\/ram-dtest-darek.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/364912"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=364912"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/364912\/revisions"}],"predecessor-version":[{"id":364914,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/364912\/revisions\/364914"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/364913"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=364912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=364912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=364912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}