{"id":363390,"date":"2025-12-03T11:36:13","date_gmt":"2025-12-03T10:36:13","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=363390"},"modified":"2025-12-03T11:36:13","modified_gmt":"2025-12-03T10:36:13","slug":"aktuality-energosmejdi-opet-radi-eru-odhaluje-jejich-podvodne-praktiky","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=363390","title":{"rendered":"AKTUALITY: Energo\u0161mejdi op\u011bt \u0159\u00e1d\u00ed. ER\u00da odhaluje jejich podvodn\u00e9 praktiky"},"content":{"rendered":"

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Nemaj\u00ed z\u00e1brany, vym\u00fd\u0161lej\u00ed st\u00e1le nov\u00e9 triky a objekty sv\u00e9ho z\u00e1jmu si vyb\u00edraj\u00ed c\u00edlen\u011b, nej\u010dast\u011bji mezi seniory. Po\u010det st\u00ed\u017enost\u00ed na energo\u0161mejdy, tedy podvodn\u00edky z \u0159ad zprost\u0159edkovatel\u016f, op\u011bt roste. Energetick\u00fd regula\u010dn\u00ed \u00fa\u0159ad (ER\u00da) p\u0159in\u00e1\u0161\u00ed p\u0159\u00edklady jejich agresivn\u00edch praktik a rad\u00ed, na jak\u00e9 finty si d\u00e1t pozor a jak p\u0159edch\u00e1zet probl\u00e9m\u016fm.<\/h4>\n

Sjedn\u00e1n\u00ed sch\u016fzky p\u0159edem<\/h6>\n

Telefonick\u00fd hovor s \u017e\u00e1dost\u00ed o osobn\u00ed sch\u016fzku p\u016fsob\u00ed zd\u00e1nliv\u011b seri\u00f3zn\u011b. Typick\u00e9 je, \u017ee zprost\u0159edkovatel nab\u00eddne n\u00e1v\u0161t\u011bvu obchodn\u00edho z\u00e1stupce, kter\u00fd porad\u00ed, jak u\u0161et\u0159it. P\u0159id\u00e1 p\u0159\u00edslib konkr\u00e9tn\u00ed m\u011bs\u00ed\u010dn\u00ed \u00faspory \u010di uji\u0161t\u011bn\u00ed, \u017ee se jedn\u00e1 pouze o poradenstv\u00ed, nikoliv mo\u017enou zm\u011bnu dodavatele. Zvl\u00e1\u0161t\u011b kdy\u017e ho spot\u0159ebitel hned na za\u010d\u00e1tku ujist\u00ed, \u017ee k nikomu jin\u00e9mu p\u0159ech\u00e1zet nechce.<\/p>\n

Co se d\u011bje pot\u00e9, co energo\u0161mejdi zaklepou na dve\u0159e? Opakovan\u011b zneu\u017e\u00edvaj\u00ed p\u0159\u00edb\u011bh o tom, \u017ee obchodn\u00edka, u kter\u00e9ho m\u00e1 klient nyn\u00ed smlouvu, odkoupila \u201epochybn\u00e1 zahrani\u010dn\u00ed firma\u201c. \u00dadajn\u011b u\u017e u n\u011bj nem\u00e1 smysl z\u016fst\u00e1vat, mnohem lep\u0161\u00ed je vyu\u017e\u00edt v\u00fdhodn\u00e9 nab\u00eddky, kterou pro n\u011bj maj\u00ed. Novou smlouvu na dod\u00e1vku energie za\u010d\u00ednaj\u00ed vypisovat i v p\u0159\u00edpadech, kdy z\u00e1kazn\u00edk jasn\u011b deklaruje, \u017ee o ni nem\u00e1 z\u00e1jem. N\u00e1sledn\u011b podvodn\u00edci tvrd\u00ed, \u017ee se nejedn\u00e1 o smlouvu, ale o pouh\u00e9 potvrzen\u00ed sch\u016fzky \u010di nap\u0159\u00edklad \u00fa\u010dasti v sout\u011b\u017ei \u201ez\u00e1kazn\u00edk roku\u201c. Za pomoci nejr\u016fzn\u011bj\u0161\u00edch manipulativn\u00edch technik pak energo\u0161mejdi dos\u00e1hnou toho, \u017ee spot\u0159ebitel dokument podep\u00ed\u0161e.<\/p>\n

ER\u00da se zab\u00fdval i p\u0159\u00edpadem seniorky, u n\u00ed\u017e podomn\u00ed prodejce p\u0159edem v\u011bd\u011bl, \u017ee j\u00ed kon\u010d\u00ed smlouva s fixac\u00ed u st\u00e1vaj\u00edc\u00edho dodavatele. Ve sv\u00e9m byt\u011b podepsala novou smlouvu o sdru\u017een\u00fdch dod\u00e1vk\u00e1ch elekt\u0159iny, chyb\u011bly v n\u00ed ale n\u00e1zev produktu, sjednan\u00e1 cena i doba trv\u00e1n\u00ed. Jin\u00e9 seniorce zprost\u0159edkovatel lhal i na n\u00e1sledn\u00fd telefonick\u00fd dotaz, zda ke zm\u011bn\u011b dodavatele do\u0161lo, \u010di ne. \u017de zm\u011bna opravdu prob\u011bhla, p\u0159iznal a\u017e doty\u010dn\u00fd obchodn\u00edk, vymyslel si ov\u0161em, \u017ee z\u00e1kaznice v\u0161e potvrdila po telefonu, co\u017e nebyla pravda.<\/p>\n

\u201eV prvn\u00ed \u0159ad\u011b plat\u00ed, \u017ee dobr\u00e9 nab\u00eddky obvykle neklepou na dve\u0159e a energo\u0161mejd\u016fm jde o vlastn\u00ed zisk. Nab\u00eddky velk\u00fdch slev bychom proto m\u011bli br\u00e1t s rezervou, podomn\u00edm obchodn\u00edk\u016fm v\u016fbec neotev\u00edrat, a hlavn\u011b nic nepodepisovat narychlo bez rozmy\u0161len\u00ed. Pokud u\u017e nalet\u00edme, hned jednejme. Smlouvu na dod\u00e1vky elekt\u0159iny \u010di plynu uzav\u0159enou p\u0159es zprost\u0159edkovatele m\u016f\u017eeme vypov\u011bd\u011bt a\u017e do patn\u00e1ct\u00e9ho dne po zah\u00e1jen\u00ed dod\u00e1vek. Smlouvu p\u0159\u00edmo se zprost\u0159edkovatelem pak m\u016f\u017eeme vypov\u011bd\u011bt kdykoliv,\u201c<\/em> upozor\u0148uje Mark\u00e9ta Zemanov\u00e1, \u010dlenka Rady ER\u00da.<\/p>\n

Neohl\u00e1\u0161en\u00e1 \u201en\u00e1v\u0161t\u011bva\u201c<\/h6>\n

Na okam\u017eit\u00fd moment p\u0159ekvapen\u00ed s\u00e1zej\u00ed energo\u0161mejdi, kte\u0159\u00ed zaklepou na dve\u0159e bez jak\u00e9hokoliv p\u0159edchoz\u00edho varov\u00e1n\u00ed, zato s p\u0159ipravenou historkou. Nap\u0159\u00edklad o tom, \u017ee doty\u010dn\u00fd nereaguje na \u00fadajnou v\u00fdzvu ohledn\u011b v\u00fdm\u011bny elektrom\u011bru, a je proto nutn\u00e9, aby podepsal pat\u0159i\u010dn\u00fd dokument. Ve skute\u010dnosti mu p\u0159itom k podpisu podstr\u010d\u00ed smlouvu. Energo\u0161mejdi se rovn\u011b\u017e odvol\u00e1vaj\u00ed na skute\u010dn\u011b odeslan\u00fd dopis s nab\u00eddkou nov\u00e9ho produktu \u2013 i tehdy, kdy\u017e o n\u011bj adres\u00e1t nem\u00e1 z\u00e1jem.<\/p>\n

ER\u00da tak\u00e9 zaznamenal p\u0159\u00edpad, kdy zprost\u0159edkovatel sice spot\u0159ebitele kontaktoval telefonicky, ale s akutn\u00ed \u017e\u00e1dost\u00ed. P\u0159edstavil se jako z\u00e1stupce st\u00e1vaj\u00edc\u00edho dodavatele a po\u017eadoval okam\u017eit\u00e9 osobn\u00ed setk\u00e1n\u00ed. Obchodn\u00edk pr\u00fd ru\u0161\u00ed dodatky ke smlouv\u00e1m a pot\u0159ebuje souhlas k p\u0159evodu slu\u017eeb, jako je kontrola a \u010di\u0161t\u011bn\u00ed plynov\u00e9ho kotle a slu\u017eby elektrik\u00e1\u0159e, kter\u00e9 \u00fadajn\u011b p\u0159eb\u00edr\u00e1 obchodn\u00edk nov\u00fd. Je\u0161t\u011b t\u00e9ho\u017e dne p\u0159i\u0161el jin\u00fd mu\u017e, jen\u017e se z\u00e1kaznic\u00ed nam\u00edsto smlouvy na proklamovan\u00e9 dodatkov\u00e9 slu\u017eby podepsal novou smlouvu na dod\u00e1vku energie.<\/p>\n

\u201eEnergo\u0161mejdi \u010dasto s\u00e1zej\u00ed nejen na vidinu skv\u011bl\u00e9 nab\u00eddky, jej\u00ed\u017e platnost je \u010dasov\u011b omezen\u00e1, ale i na strach z\u00e1kazn\u00edk\u016f, aby n\u011bco nezanedbali, a ne\u010dinnost\u00ed se nedostali do probl\u00e9m\u016f. Histork\u00e1m podomn\u00edch prodejc\u016f bychom v\u0161ak nem\u011bli v\u011b\u0159it, v\u0161e bychom si m\u011bli ov\u011b\u0159it, p\u0159ed ka\u017ed\u00fdm podpisem si vz\u00edt \u010das na rozmy\u0161lenou a jak\u00fdkoliv dokument si pe\u010dliv\u011b p\u0159e\u010d\u00edst,\u201c<\/em> rad\u00ed Martin Bortl\u00edk, \u0159editel Sekce kontroly ER\u00da.<\/p>\n

Triky, kter\u00e9 nepoctiv\u00ed zprost\u0159edkovatel\u00e9 vyu\u017e\u00edvaj\u00ed, se neust\u00e1le m\u011bn\u00ed a uzp\u016fsobuj\u00ed konkr\u00e9tn\u00edm z\u00e1kazn\u00edk\u016fm, n\u011bkter\u00e9 sc\u00e9n\u00e1\u0159e se v\u0161ak pravideln\u011b opakuj\u00ed.<\/p>\n

\u201eOpakovan\u011b nar\u00e1\u017e\u00edme na smluvn\u00ed pokutu p\u011bt tis\u00edc korun, pokud z\u00e1kazn\u00edk odm\u00edtne zm\u011bnit dodavatele, a odm\u011bnu osm tis\u00edc pro zprost\u0159edkovatele za ka\u017ed\u00e9 uzav\u0159en\u00ed nov\u00e9 smlouvy. Nap\u0159\u00ed\u010d republikou \u0159\u00e1d\u00ed obchodn\u00ed z\u00e1stupci bez registrace, kte\u0159\u00ed tak svou \u010dinnost vykon\u00e1vaj\u00ed protiz\u00e1konn\u011b. V posledn\u00ed dob\u011b se setk\u00e1v\u00e1me s a\u017e absurdn\u00edmi p\u0159\u00edpady, kdy si energo\u0161mejd p\u0159e\u010dte p\u0159\u00edjmen\u00ed doty\u010dn\u00e9ho na zvonku a n\u00e1sledn\u011b se vyd\u00e1v\u00e1 za jeho jmenovce nebo mo\u017en\u00e9ho vzd\u00e1len\u00e9ho p\u0159\u00edbuzn\u00e9ho, aby se tak doslova vkradl do p\u0159\u00edzn\u011b spot\u0159ebitele,\u201c<\/em> popisuje Mark\u00e9ta Zemanov\u00e1.<\/p>\n

P\u0159i popisu energo\u0161mejdsk\u00fdch praktik ER\u00da vych\u00e1zel ze skute\u010dn\u00fdch p\u0159\u00edpad\u016f, kter\u00fdmi se zab\u00fdval od srpna do konce \u0159\u00edjna tohoto roku. Situaci se v\u017edy, kdy\u017e se do n\u00ed ER\u00da vlo\u017eil, poda\u0159ilo zachr\u00e1nit, v\u011bt\u0161inou za asistence rodinn\u00fdch p\u0159\u00e1tel a p\u0159\u00edbuzn\u00fdch.<\/p>\n

(tz-er\u00fa)<\/strong><\/p>\n

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