{"id":353049,"date":"2025-08-05T16:17:15","date_gmt":"2025-08-05T15:17:15","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=353049"},"modified":"2025-08-05T16:17:15","modified_gmt":"2025-08-05T15:17:15","slug":"dtest-odstoupeni-od-smlouvy-do-14-dnu-kdo-co-plati","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=353049","title":{"rendered":"dTest: Odstoupen\u00ed od smlouvy do 14 dn\u016f. Kdo co plat\u00ed?"},"content":{"rendered":"

Nakoupili jste zbo\u017e\u00ed p\u0159es internet a nyn\u00ed chcete vyu\u017e\u00edt sv\u00e9ho pr\u00e1va na odstoupen\u00ed od smlouvy do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu? Odstoupen\u00edm se smlouva ru\u0161\u00ed od po\u010d\u00e1tku a\u00a0ob\u011b strany si mus\u00ed vr\u00e1tit to, co si plnily.\u00a0M\u00e1te v\u0161ak jasno v tom, jestli v\u00e1m podnikatel mus\u00ed vr\u00e1tit i po\u0161tovn\u00e9 za doru\u010den\u00ed zbo\u017e\u00ed? A kdo plat\u00ed n\u00e1klady na jeho vr\u00e1cen\u00ed?<\/h4>\n

Z\u00a0ruky do ruky<\/strong><\/h6>\n

\"\"P\u0159i uzav\u0159en\u00ed smlouvy na d\u00e1lku (nap\u0159\u00edklad p\u0159es internet) m\u00e1 spot\u0159ebitel n\u00e1rok na odstoupen\u00ed od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. \u201ePo odstoupen\u00ed od smlouvy je podnikatel povinen vr\u00e1tit spot\u0159ebiteli ve\u0161ker\u00e9 pen\u011b\u017en\u00ed prost\u0159edky, kter\u00e9 od n\u011bho na z\u00e1klad\u011b smlouvy p\u0159ijal, v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed,\u201c<\/em>\u00a0vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. Vr\u00e1cen\u00ed pen\u011bz m\u00e1 ze z\u00e1kona prob\u011bhnout bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do 14 dn\u016f od odstoupen\u00ed od smlouvy. Podnikatel v\u0161ak nen\u00ed povinen spot\u0159ebiteli vracet p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky d\u0159\u00edve, ne\u017e obdr\u017e\u00ed zbo\u017e\u00ed nebo ne\u017e spot\u0159ebitel prok\u00e1\u017ee, \u017ee zbo\u017e\u00ed odeslal zp\u011bt (jako t\u0159eba fotkou dodac\u00edho l\u00edstku).<\/p>\n

Dob\u00edrka se vrac\u00ed, ale doprava jen za hubi\u010dku<\/strong><\/h6>\n

U vracen\u00ed n\u00e1klad\u016f na dod\u00e1n\u00ed je podnikatel povinen vr\u00e1tit pouze n\u00e1klady, kter\u00e9 odpov\u00eddaj\u00ed nejlevn\u011bj\u0161\u00edmu nab\u00edzen\u00e9mu zp\u016fsobu dod\u00e1n\u00ed zbo\u017e\u00ed. Pokud jste si tedy u dopravy zvolili expresn\u00ed doru\u010den\u00ed, je podnikatel povinen v\u00e1m vr\u00e1tit jen tu \u010d\u00e1st n\u00e1klad\u016f na dopravu, kter\u00e1 by odpov\u00eddala pr\u00e1v\u011b nejlevn\u011bj\u0161\u00edmu zp\u016fsobu dod\u00e1n\u00ed zbo\u017e\u00ed. Neposta\u010d\u00ed v\u0161ak vr\u00e1tit pouze poplatek za doru\u010den\u00ed na prodejnu \u010di poplatek za osobn\u00ed odb\u011br, kter\u00fd b\u00fdv\u00e1 obvykle za symbolickou \u010d\u00e1stku \u010di zcela zdarma. Podnikatel v\u00e1m mus\u00ed vr\u00e1tit nejlevn\u011bj\u0161\u00ed zp\u016fsob dod\u00e1n\u00ed, a\u0165 u\u017e je to dod\u00e1n\u00ed na odb\u011brn\u00e9 m\u00edsto, do boxu \u010di k v\u00e1m dom\u016f.<\/p>\n

A jak je to s dob\u00edrkou? Ta se nepova\u017euje za n\u00e1klad na dod\u00e1n\u00ed, ale za poplatek spojen\u00fd s\u00a0platbou. \u201ePoplatek za dob\u00edrku je v\u00e1m prod\u00e1vaj\u00edc\u00ed povinen vr\u00e1tit v\u017edy, pokud vyu\u017eijete sv\u00e9ho z\u00e1konn\u00e9ho pr\u00e1va na odstoupen\u00ed od smlouvy bez ud\u00e1n\u00ed d\u016fvodu,\u201c\u00a0<\/em>uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1.<\/p>\n

A co n\u00e1klady na vr\u00e1cen\u00ed?<\/strong><\/h6>\n

N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed p\u0159i odstoupen\u00ed od smlouvy bez ud\u00e1n\u00ed d\u016fvodu naopak zpravidla hrad\u00ed spot\u0159ebitel. To plat\u00ed ale jen tehdy, pokud v\u00e1s na tuto povinnost podnikatel p\u0159edem jasn\u011b upozornil.\u00a0 K tomu posta\u010d\u00ed, aby informace o tom, \u017ee nesete n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed p\u0159i odstoupen\u00ed, byla obsa\u017eena v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch.<\/p>\n

Obchodn\u00ed podm\u00ednky pro v\u00e1s plat\u00ed jen tehdy, pokud jste na n\u011b byli jasn\u011b upozorn\u011bni a\u00a0m\u011bli jste mo\u017enost se s nimi sezn\u00e1mit je\u0161t\u011b p\u0159ed uzav\u0159en\u00edm smlouvy. Pokud jste p\u0159ed objedn\u00e1n\u00edm zbo\u017e\u00ed zaklikli pol\u00ed\u010dko \u201esouhlas\u00edm s\u00a0obchodn\u00edmi podm\u00ednkami\u201c, u kter\u00e9ho jste si text obchodn\u00edch podm\u00ednek mohli p\u0159e\u010d\u00edst, plat\u00ed, \u017ee jste byli s\u00a0podm\u00ednkami \u0159\u00e1dn\u011b sezn\u00e1meni. Naopak jestli\u017ee byly podm\u00ednky k\u00a0dohled\u00e1n\u00ed jen na str\u00e1nk\u00e1ch e-shopu, automaticky v\u00e1s nezavazuj\u00ed. D\u016fsledkem toho, \u017ee v\u00e1s podnikatel v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch \u010di jinde nepou\u010d\u00ed o tom, \u017ee nesete n\u00e1klady na vr\u00e1cen\u00ed je, \u017ee tyto n\u00e1klady na vr\u00e1cen\u00ed ponese podnikatel.<\/p>\n

Nevr\u00e1til v\u00e1m prod\u00e1vaj\u00edc\u00ed pen\u00edze?<\/strong><\/h6>\n

V\u00a0praxi bohu\u017eel nast\u00e1vaj\u00ed situace, kdy prod\u00e1vaj\u00edc\u00ed nevr\u00e1t\u00ed pen\u011b\u017en\u00ed prost\u0159edky po odstoupen\u00ed od smlouvy v\u010das. Spot\u0159ebitel\u016fm doporu\u010dujeme, aby v\u00a0t\u011bchto p\u0159\u00edpadech vyzvali podnikatele k pln\u011bn\u00ed v\u00fdzvou k\u00a0vyd\u00e1n\u00ed bezd\u016fvodn\u00e9ho obohacen\u00ed<\/strong><\/a>\u00a0<\/strong>nebo\u00a0p\u0159ed\u017ealobn\u00ed v\u00fdzvou<\/a><\/strong>. \u201eZasl\u00e1n\u00ed p\u0159ed\u017ealobn\u00ed v\u00fdzvy v\u00e1s nezavazuje k\u00a0pod\u00e1n\u00ed \u017ealoby, je ale p\u0159edpokladem pro p\u0159izn\u00e1n\u00ed n\u00e1hrad n\u00e1klad\u016f v\u00a0\u0159\u00edzen\u00ed v\u00a0p\u0159\u00edpad\u011b v\u00edt\u011bzstv\u00ed v\u00a0soudn\u00edm sporu,\u201c\u00a0<\/em>vysv\u011btluje Eduarda Hek\u0161ov\u00e1. T\u00edm, \u017ee za\u0161lete n\u011bkterou z\u00a0v\u00fdzev podnikateli, d\u00e1v\u00e1te nav\u00edc najevo, \u017ee se neboj\u00edte sv\u016fj n\u00e1rok vym\u00e1hat. Rovn\u011b\u017e m\u016f\u017eete vyu\u017e\u00edt na\u0161\u00ed bezplatn\u00e9 slu\u017eby\u00a0Va\u0161eSt\u00ed\u017enosti.cz <\/a><\/strong>anebo se m\u016f\u017eete obr\u00e1tit na\u00a0mimosoudn\u00ed \u0159e\u0161en\u00ed sporu u \u010cesk\u00e9 obchodn\u00ed inspekce<\/a>.<\/strong><\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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