{"id":351867,"date":"2025-07-22T11:36:42","date_gmt":"2025-07-22T10:36:42","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=351867"},"modified":"2025-07-22T11:38:42","modified_gmt":"2025-07-22T10:38:42","slug":"dtest-zmena-operatora-modem-i-router-muzete-vratit","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=351867","title":{"rendered":"dTest: Zm\u011bna oper\u00e1tora? Modem i router m\u016f\u017eete vr\u00e1tit"},"content":{"rendered":"<h4>P\u0159i\u0161lo v\u00e1m vy\u00fa\u010dtov\u00e1n\u00ed za telefon a s\u00a0n\u00edm ozn\u00e1men\u00ed, \u017ee v\u00e1m oper\u00e1tor zvy\u0161uje cenu. Zdra\u017een\u00ed neakceptujete, a tak vyu\u017eijete sv\u00e9ho z\u00e1konn\u00e9ho pr\u00e1va smlouvu vypov\u011bd\u011bt bez sankce. Jen\u017ee v\u00a0tom oper\u00e1tor vyrukuje s t\u00edm, \u017ee u n\u011bj m\u00e1te modem na spl\u00e1tky. Za n\u011bj po\u017eaduje doplatit 3 tis\u00edce korun. To v\u00e1s p\u0159im\u011bje ve smlouv\u011b za nov\u00fdch podm\u00ednek pokra\u010dovat. Je takov\u00fd postup oper\u00e1tora spr\u00e1vn\u00fd?<\/h4>\n<h6><strong>Chcete poslat oper\u00e1tora k\u00a0vod\u011b?<\/strong><\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>P\u0159i pokusech vymanit se ze sp\u00e1r\u016f va\u0161eho oper\u00e1tora jste se mo\u017en\u00e1 tak\u00e9 setkali s\u00a0t\u00edm, \u017ee se v\u00e1s oper\u00e1tor sna\u017eil za ka\u017edou cenu udr\u017eet. Praktiky, kter\u00fdmi se v\u00e1s oper\u00e1to\u0159i sna\u017e\u00ed udr\u017eet, mohou b\u00fdt r\u016fzn\u00e9. \u201e<em>N\u011bkdy oper\u00e1tor nab\u00eddne ni\u017e\u0161\u00ed cenu, jindy hroz\u00ed poplatky, na kter\u00e9 t\u0159eba ani nem\u00e1 n\u00e1rok,\u201c\u00a0<\/em>vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<p>Pokud vypov\u00edte smlouvu, kter\u00e1 trvala alespo\u0148 3 m\u011bs\u00edce, nem\u016f\u017ee v\u00e1m oper\u00e1tor \u00fa\u010dtovat pen\u00e1le za p\u0159ed\u010dasn\u00e9 vypov\u011bzen\u00ed. P\u0159i d\u0159\u00edv\u011bj\u0161\u00edm skon\u010den\u00ed smlouvy m\u00e1 oper\u00e1tor pr\u00e1vo po\u017eadovat maxim\u00e1ln\u011b 5 % z\u00a0toho, co byste zaplatili po dobu trv\u00e1n\u00ed smlouvy, kdybyste smlouvu nezru\u0161ili. Pakli\u017ee m\u00e1te smlouvu na dobu neur\u010ditou bez minim\u00e1ln\u00ed doby trv\u00e1n\u00ed z\u00e1vazku, nem\u016f\u017ee po v\u00e1s oper\u00e1tor po\u017eadovat \u017e\u00e1dnou \u00fahradu za ukon\u010den\u00ed.<\/p>\n<h6><strong>Nepla\u0165te za modem, router \u010di set-top box zbyte\u010dn\u011b<\/strong><\/h6>\n<p>N\u011bkte\u0159\u00ed oper\u00e1to\u0159i v\u00e1s od v\u00fdpov\u011bdi smlouvy odrad\u00ed zase t\u00edm, \u017ee v\u00e1m sd\u011bl\u00ed, \u017ee pokud chcete odejit, mus\u00edte doplatit cenu za dotovan\u00e9 za\u0159\u00edzen\u00ed. \u201e<em>Ze z\u00e1kona m\u00e1te n\u00e1rok za\u0159\u00edzen\u00ed, kter\u00e9 m\u00e1te na spl\u00e1tky, vr\u00e1tit oper\u00e1torovi, a p\u0159itom nemus\u00edte nic hradit,<\/em>\u201c upozor\u0148uje Eduarda Hek\u0161ov\u00e1. Modem, set-top box \u010di router tak mus\u00edte doplatit jen tehdy, pokud si je chcete ponechat. Dotovan\u00e9 za\u0159\u00edzen\u00ed v\u00a0takov\u00e9m p\u0159\u00edpad\u011b nemus\u00edte dopl\u00e1cet, ani kdy\u017e to m\u00e1te uvedeno ve smlouv\u011b \u010di v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch. Smluvn\u00ed ujedn\u00e1n\u00ed, kter\u00e1 upravuj\u00ed z\u00e1nik z\u00e1vazku ze smlouvy a kter\u00e1 odrazuj\u00ed od zm\u011bny oper\u00e1tora, toti\u017e nemaj\u00ed ze z\u00e1kona pr\u00e1vn\u00ed \u00fa\u010dinky.<\/p>\n<p><em>\u201eV\u00a0p\u0159\u00edpad\u011b, \u017ee v\u00e1m oper\u00e1tor br\u00e1n\u00ed ve vypov\u011bzen\u00ed smlouvy nebo po v\u00e1s po\u017eaduje zaplacen\u00ed \u00fahrady, na kterou nem\u00e1 n\u00e1rok, trvejte na sv\u00e9m a cht\u011bjte p\u00edsemn\u00e9 vyj\u00e1d\u0159en\u00ed,\u201c\u00a0<\/em>uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1.Po shrom\u00e1\u017ed\u011bn\u00ed d\u016fkaz\u016f pak m\u016f\u017eete kontaktovat \u010cesk\u00fd telekomunika\u010dn\u00ed \u00fa\u0159ad, u kter\u00e9ho lze zah\u00e1jit\u00a0<strong><a href=\"https:\/\/www.dtest.cz\/newsletter\/link?url=https%3A%2F%2Fctu.gov.cz%2Fmimosoudni-reseni-spotrebitelskych-sporu%3F%26utm_source%3D%26utm_medium%3D&amp;newsletter_id=30109&amp;email_id=1291212&amp;email_hash=36260b9d366a29a4d445f090cc4da4b0\" target=\"_blank\" rel=\"noopener\">mimosoudn\u00ed \u0159e\u0161en\u00ed sporu <\/a><\/strong>\u010di\u00a0<strong><a href=\"https:\/\/www.dtest.cz\/newsletter\/link?url=https%3A%2F%2Fctu.gov.cz%2Fjak-podat-podani-na-ctu%3F%26utm_source%3D%26utm_medium%3D&amp;newsletter_id=30109&amp;email_id=1291212&amp;email_hash=36260b9d366a29a4d445f090cc4da4b0\" target=\"_blank\" rel=\"noopener\">podat podn\u011bt<\/a>s<\/strong>\u00a0podez\u0159en\u00edm na sp\u00e1ch\u00e1n\u00ed p\u0159estupku.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Poslechn\u011bte si i dal\u0161\u00ed rady ohledn\u011b mo\u017enosti vypov\u011bzen\u00ed smlouvy s poskytovatelem elektronick\u00fdch komunikac\u00ed:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"Rychl\u00e9 rady: Telekomunikace\" width=\"700\" height=\"394\" src=\"https:\/\/www.youtube.com\/embed\/iNRXpdZ8wKM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>P\u0159i\u0161lo v\u00e1m <\/p>\n","protected":false},"author":2,"featured_media":351868,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/07\/22\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/351867"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=351867"}],"version-history":[{"count":3,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/351867\/revisions"}],"predecessor-version":[{"id":351871,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/351867\/revisions\/351871"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/351868"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=351867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=351867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=351867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}