{"id":350199,"date":"2025-07-01T21:11:21","date_gmt":"2025-07-01T20:11:21","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=350199"},"modified":"2025-07-01T21:11:21","modified_gmt":"2025-07-01T20:11:21","slug":"dtest-pet-hvezd-ne-vzdy-nebe-na-zemi","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=350199","title":{"rendered":"dTest: P\u011bt hv\u011bzd? Ne v\u017edy nebe na zemi"},"content":{"rendered":"

U\u017e se v\u00e1m stalo, \u017ee hotel m\u011bl m\u00edt p\u011bt hv\u011bzdi\u010dek, ale slu\u017eby odpov\u00eddaly sp\u00ed\u0161 t\u0159em? Ne ka\u017ed\u00fd hotel m\u00e1 ud\u011blen\u00e9 hv\u011bzdy podle ofici\u00e1ln\u00ed certifikace, a tak n\u011bkter\u00e9 hotelov\u00e9 hv\u011bzdy z\u00e1\u0159\u00ed sp\u00ed\u0161e jen na pap\u00ed\u0159e. P\u0159e\u010dt\u011bte si, jak je to s hotelov\u00fdmi hv\u011bzdami a na co m\u00e1te n\u00e1rok, kdy\u017e jedete do hotelu s ofici\u00e1ln\u00ed certifikac\u00ed.<\/h4>\n

\u010c\u00edm v\u00edc hv\u011bzd, t\u00edm lep\u0161\u00ed dovolen\u00e1?<\/h6>\n

\"\"Hotelov\u00e9 hv\u011bzdy maj\u00ed slou\u017eit jako jednoduch\u00fd orienta\u010dn\u00ed syst\u00e9m pro spot\u0159ebitele. Vid\u00edte v\u00edce hv\u011bzdi\u010dek a o\u010dek\u00e1v\u00e1te lep\u0161\u00ed, kvalitn\u011bj\u0161\u00ed a dra\u017e\u0161\u00ed hotel. Ne v\u017edy ale v\u00edce hv\u011bzd zaru\u010d\u00ed lep\u0161\u00ed kvalitu, proto\u017ee neexistuje \u017e\u00e1dn\u00fd celosv\u011btov\u011b jednotn\u00fd standard pro ud\u011blov\u00e1n\u00ed hotelov\u00fdch hv\u011bzd.<\/p>\n

V Evrop\u011b se o sjednocov\u00e1n\u00ed hotelov\u00e9ho standardu na z\u00e1klad\u011b hv\u011bzd sna\u017e\u00ed organizace Hotelstars Union (HSU), kter\u00e1 byla zalo\u017eena v roce 2009 a sdru\u017euje 21 st\u00e1t\u016f (Arm\u00e9nie, Rakousko, \u00c1zerbajd\u017e\u00e1n, Belgie, \u010cesk\u00e1 republika, D\u00e1nsko, Estonsko, Gruzie, N\u011bmecko, \u0158ecko, Ma\u010farsko, Loty\u0161sko, Lichten\u0161tejnsko, Litva, Lucembursko, Malta, Nizozemsko, Polsko, Slovinsko, \u0160v\u00e9dsko, \u0160v\u00fdcarsko).<\/p>\n

Tento syst\u00e9m Hotelstars Union je v\u0161ak dobrovoln\u00fd, a tak i kdy\u017e dan\u00fd hotel s\u00eddl\u00ed v \u010dlensk\u00e9m st\u00e1t\u011b, neznamen\u00e1 to automaticky, \u017ee bude m\u00edt hv\u011bzdy s ofici\u00e1ln\u00ed certifikac\u00ed. \u201eHotel, kter\u00fd s\u00eddl\u00ed v \u010dlensk\u00e9m st\u00e1t\u011b Hotelstars Union se m\u016f\u017ee dobrovoln\u011b p\u0159ihl\u00e1sit, ale pokud se certifikace \u00fa\u010dastn\u00ed, mus\u00ed podm\u00ednky dodr\u017eet,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n

Krit\u00e9ria pro ud\u011blen\u00ed ofici\u00e1ln\u00edch hv\u011bzd<\/h6>\n

Syst\u00e9m HSU rozd\u011bluje hotely od 1\u2605 do 5\u2605 podle objektivn\u00edch krit\u00e9ri\u00ed \u2013 nap\u0159. vybaven\u00ed pokoje, rozsahu recep\u010dn\u00edch slu\u017eeb, p\u0159\u00edstupu k internetu, nab\u00eddky j\u00eddel apod. \u201e\u010cistota a hygiena se pova\u017euje za z\u00e1kladn\u00ed p\u0159edpoklad v\u0161ech kategori\u00ed a v\u0161echna za\u0159\u00edzen\u00ed maj\u00ed b\u00fdt funk\u010dn\u00ed a v bezchybn\u00e9m stavu,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1. Do z\u00e1kladn\u00edch po\u017eadavk\u016f tak\u00e9 spad\u00e1 ka\u017edodenn\u00ed \u00faklid pokoje a v\u00fdm\u011bna lo\u017en\u00edho pr\u00e1dla alespo\u0148 jednou t\u00fddn\u011b.<\/p>\n

N\u00e1sleduj\u00edc\u00ed krit\u00e9ria plat\u00ed od roku 2025 do roku 2030. Hotely maj\u00ed stanoven\u00e1 minim\u00e1ln\u00ed krit\u00e9ria podle ud\u011blen\u00fdch hv\u011bzd a d\u00e1le mus\u00ed nasb\u00edrat ur\u010dit\u00fd po\u010det bod\u016f z dal\u0161\u00edch krit\u00e9ri\u00ed. Takov\u00fdmi krit\u00e9rii, za kter\u00e9 z\u00edskaj\u00ed hotely body nav\u00edc, mohou b\u00fdt nap\u0159\u00edklad nastaviteln\u00e1 klimatizace, bar na hotelu, chr\u00e1ni\u010d na matraci, gar\u00e1\u017e, pomoc se zavazadly \u010di bezbari\u00e9rov\u00e1 p\u0159\u00edstupnost. Pro va\u0161i p\u0159edstavu, pro spln\u011bn\u00ed po\u017eadavk\u016f hotel\u016f s 1\u2605 pot\u0159ebuje hotel krom\u011b minim\u00e1ln\u00edch krit\u00e9ri\u00ed nasb\u00edrat dodate\u010dn\u011b je\u0161t\u011b 46 bod\u016f, zat\u00edmco hotely s 5\u2605 mus\u00ed m\u00edt dodate\u010dn\u00fdch 497 bod\u016f.<\/p>\n

Za minim\u00e1ln\u00ed po\u017eadavky se pova\u017euj\u00ed nap\u0159\u00edklad:<\/h6>\n

1\u2605: osu\u0161ka na osobu, sprchov\u00fd gel, skleni\u010dka nebo dr\u017e\u00e1k na zubn\u00ed kart\u00e1\u010dek (2 ks), rezervn\u00ed toaletn\u00ed pap\u00edr, zrcadlo, osv\u011btlen\u00ed nad umyvadlem, Wi-Fi p\u0159\u00edstup na internet ve ve\u0159ejn\u00fdch prostor\u00e1ch a v pokoj\u00edch, m\u00edsto k ulo\u017een\u00ed \u0161at\u016f s dostate\u010dn\u00fdm po\u010dtem ram\u00ednek, st\u016fl nebo podobn\u00e9 pracovn\u00ed stanovi\u0161t\u011b, mo\u017enost zatemn\u011bn\u00ed m\u00edstnosti (nap\u0159. z\u00e1v\u011bs), kontinent\u00e1ln\u00ed sn\u00eddan\u011b, d\u011btsk\u00e1 post\u00fdlka na vy\u017e\u00e1d\u00e1n\u00ed<\/p>\n

2\u2605: sv\u011btlo na \u010dten\u00ed u postele, ru\u010dn\u00edk i osu\u0161ka, \u0161it\u00ed\u010dko na vy\u017e\u00e1d\u00e1n\u00ed<\/p>\n

3\u2605: person\u00e1l hovo\u0159\u00edc\u00ed dv\u011bma jazyky, slu\u017eby pr\u00e1delny a \u017eehlen\u00ed, de\u0161tn\u00edk v recepci nebo pokoji, dal\u0161\u00ed pol\u0161t\u00e1\u0159 na vy\u017e\u00e1d\u00e1n\u00ed, slu\u017eba buzen\u00ed, z\u00e1suvka i vedle l\u016f\u017eka, zrcadlo na v\u00fd\u0161ku postavy, odpadkov\u00fd ko\u0161 v pokoji, vysou\u0161e\u010d vlas\u016f, sn\u00edda\u0148ov\u00fd bufet v\u010detn\u011b vajec a cere\u00e1li\u00ed, pomoc se zavazadly na vy\u017e\u00e1d\u00e1n\u00ed, bezpe\u010dn\u00e1 \u00faschova zavazadel, nab\u00eddka n\u00e1poj\u016f v pokoji<\/p>\n

4\u2605: recepce obsazen\u00e1 person\u00e1lem alespo\u0148 14 hodin denn\u011b, \u010daloun\u011bn\u00e9 k\u0159eslo nebo gau\u010d, nastaviteln\u00e9 kosmetick\u00e9 zrc\u00e1tko, l\u017e\u00edce na boty v pokoji, pantofle, v\u00fdtah, m\u00e1-li hotel v\u00edce ne\u017e t\u0159i nadzemn\u00ed podla\u017e\u00ed, minibar nebo n\u00e1poje a j\u00eddla nab\u00edzen\u00e1 12 hodin denn\u011b prost\u0159ednictv\u00edm slu\u017eby \u201eroom service\u201c, bar otev\u0159en\u00fd alespo\u0148 5 dn\u00ed v t\u00fddnu<\/p>\n

5\u2605: recepce obsazen\u00e1 person\u00e1lem 24 hodin denn\u011b, dve\u0159n\u00edk, pomoc se zavazadly, p\u0159i vyu\u017eit\u00ed slu\u017eby \u017eehlen\u00ed navr\u00e1cen\u00ed do hodiny, trezor v pokoji, dva vyu\u017eiteln\u00e9 pol\u0161t\u00e1\u0159e, \u017eupan, bar nebo prostor haly s obsluhou otev\u0159en 7 dn\u00ed v t\u00fddnu, parkov\u00e1n\u00ed s obsluhou<\/p>\n

Jestli\u017ee se V\u00e1\u0161 hotel p\u0159ihl\u00e1sil jako \u010dlen syst\u00e9mu Hotelstars Union a nespl\u0148uje avizovan\u00e1 krit\u00e9ria, p\u0159\u00edpadn\u011b hotel neodpov\u00edd\u00e1 ve smlouv\u011b dohodnut\u00fdm parametr\u016fm, m\u016f\u017eete ubytov\u00e1n\u00ed reklamovat. \u201eV p\u0159\u00edpad\u011b, \u017ee bylo ubytov\u00e1n\u00ed v hotelu sou\u010d\u00e1st\u00ed z\u00e1jezdu, nezapome\u0148te se s reklamac\u00ed z\u00e1jezdu obr\u00e1tit na po\u0159adatele z\u00e1jezdu (nap\u0159. cestovn\u00ed kancel\u00e1\u0159),\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

U\u017e se <\/p>\n","protected":false},"author":2,"featured_media":350200,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/07\/01\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/350199"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=350199"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/350199\/revisions"}],"predecessor-version":[{"id":350201,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/350199\/revisions\/350201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/350200"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=350199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=350199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=350199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}