{"id":349156,"date":"2025-06-22T13:22:29","date_gmt":"2025-06-22T12:22:29","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=349156"},"modified":"2025-06-22T13:22:29","modified_gmt":"2025-06-22T12:22:29","slug":"dtest-neletis-zaplatis-jak-funguje-storno-u-zajezdu","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=349156","title":{"rendered":"dTest: Nelet\u00ed\u0161, zaplat\u00ed\u0161 \u2013 jak funguje storno u z\u00e1jezd\u016f?"},"content":{"rendered":"

Letn\u00ed m\u011bs\u00edce jsou \u010dasto spojeny s dovolen\u00fdmi. Nemal\u00e1 \u010d\u00e1st spot\u0159ebitel\u016f s\u00e1z\u00ed na pohodl\u00ed a zakoup\u00ed kompletn\u00ed z\u00e1jezd u cestovn\u00ed kancel\u00e1\u0159e. N\u00e1sledn\u011b ale zjist\u00ed, \u017ee je jin\u00e1 destinace l\u00e1k\u00e1 v\u00edce, p\u0159\u00edpadn\u011b jsou nuceni z\u00e1jezd zru\u0161it z jin\u00fdch d\u016fvod\u016f. S takov\u00fdm zru\u0161en\u00edm se zpravidla poj\u00ed i stornopoplatek. Na jak vysok\u00fd poplatek m\u00e1 po\u0159adatel n\u00e1rok a jak ur\u010dit p\u0159esnou \u010d\u00e1stku?<\/h4>\n

Co je to stornopoplatek?<\/h6>\n

\"\"Pojem stornopoplatek je mezi spot\u0159ebiteli relativn\u011b za\u017eit\u00fdm pojmem, av\u0161ak z\u00e1kon jej u z\u00e1jezdu zn\u00e1 pod pojmem odstupn\u00e9. Jedn\u00e1 se o poplatek, kter\u00fd m\u016f\u017ee spot\u0159ebitel b\u00fdt nucen uhradit, jestli\u017ee se rozhodne svou dovolenou zru\u0161it, respektive od t\u00e9to smlouvy odstoupit. Tato povinnost m\u016f\u017ee b\u00fdt stanovena p\u0159\u00edmo ve smlouv\u011b.<\/p>\n

Smlouva v\u0161ak nen\u00ed jedin\u00fd dokument, kter\u00fd by v\u00e1s v takov\u00e9m p\u0159\u00edpad\u011b m\u011bl zaj\u00edmat. \u201eSou\u010d\u00e1st\u00ed smlouvy o z\u00e1jezdu jsou zpravidla tak\u00e9 obchodn\u00ed podm\u00ednky dan\u00e9 cestovn\u00ed kancel\u00e1\u0159e,\u201c<\/em> upozor\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. V t\u011bch b\u00fdv\u00e1 \u010dasto detailn\u011bji upravena mo\u017enost odstoupen\u00ed od smlouvy o z\u00e1jezdu a s t\u00edm tak\u00e9 souvisej\u00edc\u00ed v\u00fd\u0161e odstupn\u00e9ho, tedy stornopoplatku.<\/p>\n

Doba odstoupen\u00ed lhostejn\u00e1 nen\u00ed<\/h6>\n

Z\u00e1kon v\u00fdslovn\u011b \u0159\u00edk\u00e1, \u017ee z\u00e1kazn\u00edk m\u016f\u017ee od smlouvy o z\u00e1jezdu odstoupit v\u017edy. Proto\u017ee by v\u0161ak cestovn\u00edm kancel\u00e1\u0159\u00edm mohla vzniknout \u0161koda, maj\u00ed n\u00e1rok po\u017eadovat odstupn\u00e9. To si lze sjednat nap\u0159\u00edklad v obchodn\u00edch podm\u00ednk\u00e1ch. Takto sjednan\u00e1 v\u00fd\u0161e mus\u00ed b\u00fdt p\u0159im\u011b\u0159en\u00e1, a to s p\u0159ihl\u00e9dnut\u00edm k dob\u011b mezi okam\u017eikem odstoupen\u00ed od smlouvy a zah\u00e1jen\u00edm z\u00e1jezdu s ohledem na o\u010dek\u00e1van\u00e9 \u00faspory cestovn\u00ed kancel\u00e1\u0159e.<\/p>\n

Pokud tedy odstoup\u00edte s takov\u00fdm p\u0159edstihem, \u017ee cestovn\u00ed kancel\u00e1\u0159 stihne v\u00e1\u0161 pokoj na hotelu obsadit, p\u0159\u00edpadn\u011b rezervaci zru\u0161it, bude odstupn\u00e9 ni\u017e\u0161\u00ed ne\u017e v p\u0159\u00edpad\u011b, kdy odstoup\u00edte p\u00e1r dn\u016f p\u0159ed zah\u00e1jen\u00edm. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee b\u00fdt v\u00fd\u0161e odstupn\u00e9ho i 100 %.<\/p>\n

Nen\u00ed-li ps\u00e1no, neznamen\u00e1 bez poplatku d\u00e1no<\/h6>\n

I v p\u0159\u00edpadech, kdy si odstupn\u00e9 nesjedn\u00e1te, jej m\u016f\u017ee cestovn\u00ed kancel\u00e1\u0159 po\u017eadovat. Jak\u00fdm zp\u016fsobem se ale vy\u010d\u00edsl\u00ed? P\u0159esn\u011b na tuto situaci myslel z\u00e1kon. Jestli\u017ee tedy nedojde k ujedn\u00e1n\u00ed odstupn\u00e9ho, odpov\u00edd\u00e1 jeho v\u00fd\u0161e cen\u011b z\u00e1jezdu, kter\u00e1 je sn\u00ed\u017eena o \u00faspory n\u00e1klad\u016f po\u0159adatele (zpravidla tedy cestovn\u00ed kancel\u00e1\u0159e \u010di agentury) a jeho p\u0159\u00edjmy z n\u00e1hradn\u00edho vyu\u017eit\u00ed slu\u017eeb cestovn\u00edho ruchu. Pokud tedy za v\u00e1s po\u0159adatel zajist\u00ed n\u00e1hradu na ubytov\u00e1n\u00ed, nebudete muset hradit \u010d\u00e1stku, kter\u00e1 by ubytov\u00e1n\u00ed, kter\u00e9 ji\u017e ne\u0161lo zru\u0161it, odpov\u00eddala. M\u016f\u017ee si v\u0161ak i nad\u00e1le za\u00fa\u010dtovat letenky, kter\u00e9 ji\u017e stornovat ne\u0161ly.<\/p>\n

\u201ePro po\u0159adatele je jednodu\u0161\u0161\u00ed, aby byla \u010d\u00e1stka odstupn\u00e9ho sjedn\u00e1na, nebo\u0165 v tomto p\u0159\u00edpad\u011b je nutn\u00e9 konkr\u00e9tn\u00ed \u010d\u00e1stku p\u0159esn\u011b vy\u010d\u00edslit, co\u017e je pro n\u011b administrativn\u011b n\u00e1ro\u010dn\u011bj\u0161\u00ed ne\u017e situace, kdy je sjedn\u00e1na fixn\u00ed \u010d\u00e1stka odstupn\u00e9ho, kter\u00e1 je odstup\u0148ov\u00e1na dle doby, kter\u00e1 do zah\u00e1jen\u00ed z\u00e1jezdu zb\u00fdv\u00e1,\u201c<\/em> vysv\u011btluje Hek\u0161ov\u00e1 z dTestu.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Letn\u00ed m\u011bs\u00edce <\/p>\n","protected":false},"author":2,"featured_media":349157,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/06\/19\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/349156"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=349156"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/349156\/revisions"}],"predecessor-version":[{"id":349158,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/349156\/revisions\/349158"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/349157"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=349156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=349156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=349156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}