{"id":348420,"date":"2025-06-14T16:40:00","date_gmt":"2025-06-14T15:40:00","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=348420"},"modified":"2025-06-14T16:40:00","modified_gmt":"2025-06-14T15:40:00","slug":"dtest-musite-prijmout-zmenu-terminu-kulturni-akce","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=348420","title":{"rendered":"dTest: Mus\u00edte p\u0159ijmout zm\u011bnu term\u00ednu kulturn\u00ed akce?"},"content":{"rendered":"<h4>S bl\u00ed\u017e\u00edc\u00edm se l\u00e9tem p\u0159ich\u00e1z\u00ed i sez\u00f3na koncert\u016f a nejr\u016fzn\u011bj\u0161\u00edch festival\u016f. Tyto ud\u00e1losti m\u00e1me v\u011bt\u0161inou spojen\u00e9 s bezstarostnou atmosf\u00e9rou a p\u0159\u00edjemn\u00fdmi z\u00e1\u017eitky. Mo\u017en\u00e1 pr\u00e1v\u011b je o to t\u011b\u017e\u0161\u00ed sm\u00ed\u0159it se s t\u00edm, kdy\u017e dojde k p\u0159esunu akce na jin\u00fd term\u00edn, nebo dokonce i k jej\u00edmu zru\u0161en\u00ed. Podobnou situaci za\u017eili i ti, kte\u0159\u00ed si zakoupili vstupenky na festival Votv\u00edr\u00e1k, jeho\u017e kon\u00e1n\u00ed bylo odlo\u017eeno a\u017e na p\u0159\u00ed\u0161t\u00ed rok. M\u00e1te v takov\u00e9m p\u0159\u00edpad\u011b n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz za vstupenku?<\/h4>\n<h6>S n\u00e1hradn\u00edm term\u00ednem se nemus\u00edte sm\u00ed\u0159it<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Organizace v\u011bt\u0161\u00edch kulturn\u00edch akc\u00ed rozhodn\u011b nen\u00ed jednoduch\u00fd \u00fakol. Vedle zaji\u0161t\u011bn\u00ed interpret\u016f, vhodn\u00e9ho m\u00edsta a spln\u011bn\u00ed byrokratick\u00fdch povinnost\u00ed s sebou po\u0159\u00e1d\u00e1n\u00ed podobn\u00fdch akc\u00ed p\u0159in\u00e1\u0161\u00ed tak\u00e9 zna\u010dn\u00e9 finan\u010dn\u00ed n\u00e1klady spojen\u00e9 se zaji\u0161t\u011bn\u00edm pot\u0159ebn\u00e9 techniky a dal\u0161\u00edch slu\u017eeb od dodavatel\u016f. Celkov\u00e9 v\u00fddaje se tak snadno vy\u0161plhaj\u00ed a\u017e do des\u00edtek milion\u016f korun. Nen\u00ed proto v\u00fdjimkou, \u017ee se po\u0159adatel\u00e9 ocitnou ve finan\u010dn\u00edch pot\u00ed\u017e\u00edch, pro kter\u00e9 nemohou akci v dan\u00e9m term\u00ednu uspo\u0159\u00e1dat. Relativn\u011b \u010dasto se pak m\u016f\u017eeme setkat s t\u00edm, \u017ee po\u0159adatel akci p\u0159esune na jin\u00fd term\u00edn, do kter\u00e9ho se sna\u017e\u00ed sv\u00e9 finan\u010dn\u00ed pot\u00ed\u017ee vy\u0159e\u0161it. Co kdy\u017e v\u00e1m ale n\u00e1hradn\u00ed term\u00edn nevyhovuje, nebo nechcete n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edce \u017e\u00edt v nejistot\u011b, zda se akce nakonec opravdu uskute\u010dn\u00ed?<\/p>\n<p><em>\u201ePokud po\u0159adatel jednostrann\u011b zm\u011bn\u00ed term\u00edn kulturn\u00ed akce, jedn\u00e1 se o podstatnou zm\u011bnu smlouvy. Spot\u0159ebitel\u00e9 v takov\u00e9m p\u0159\u00edpad\u011b nemus\u00ed n\u00e1hradn\u00ed term\u00edn p\u0159ijmout, a mohou od smlouvy odstoupit. V praxi to znamen\u00e1, \u017ee maj\u00ed pr\u00e1vo po\u017eadovat vr\u00e1cen\u00ed pln\u00e9 ceny vstupenky,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<h6>Jak tedy postupovat?<\/h6>\n<p>Pokud se rozhodnete uplatnit sv\u00e9 pr\u00e1vo a odstoupit od smlouvy, je pot\u0159eba obr\u00e1tit se p\u0159\u00edmo na po\u0159adatele akce. T\u00edm je podnikatel, se kter\u00fdm jste smlouvu uzav\u0159eli. M\u016f\u017ee j\u00edm b\u00fdt osoba uveden\u00e1 jako po\u0159adatel p\u0159\u00edmo na vstupence, v potvrzovac\u00edm e-mailu nebo ve smluvn\u00edch podm\u00ednk\u00e1ch, se kter\u00fdmi se m\u016f\u017eete sezn\u00e1mit na str\u00e1nk\u00e1ch akce. Pokud jste vstupenky zakoupili p\u0159es zprost\u0159edkovatele, nap\u0159\u00edklad prost\u0159ednictv\u00edm ticketingov\u00e9 platformy, nem\u011bn\u00ed to nic na tom, \u017ee sv\u00e9 n\u00e1roky mus\u00edte uplatnit v\u016f\u010di samotn\u00e9mu po\u0159adateli. \u201e<em>Zprost\u0159edkovatel toti\u017e nevystupuje jako smluvn\u00ed strana, ale pouze zaji\u0161\u0165uje technick\u00fd prodej vstupenek,<\/em>\u201c dopl\u0148uje Hek\u0161ov\u00e1.<\/p>\n<h6>Ticho po p\u011b\u0161in\u011b<\/h6>\n<p>Pokud jste se obr\u00e1tili na po\u0159adatele s \u017e\u00e1dost\u00ed o vr\u00e1cen\u00ed vstupn\u00e9ho, ale pen\u00edze jste st\u00e1le neobdr\u017eeli a ani jste nedostali \u017e\u00e1dnou odpov\u011b\u010f, doporu\u010dujeme zaslat odstoupen\u00ed od smlouvy spolu s v\u00fdzvou k vr\u00e1cen\u00ed \u010d\u00e1stky p\u00edsemn\u011b na jeho adresu, a to ide\u00e1ln\u011b doporu\u010den\u011b. \u201e<em>Nevr\u00e1t\u00ed-li po\u0159adatel pen\u00edze za vstupenky v p\u0159im\u011b\u0159en\u00ed lh\u016ft\u011b po odstoupen\u00ed od smlouvy, dr\u017e\u00ed je neopr\u00e1vn\u011bn\u011b, a spot\u0159ebitel m\u00e1 pr\u00e1vo po\u017eadovat nejen vr\u00e1cen\u00ed \u010d\u00e1stky, ale tak\u00e9 \u00faroky z prodlen\u00ed,\u201c<\/em> rad\u00ed d\u00e1le Hek\u0161ov\u00e1.<\/p>\n<p>Pokud se po\u0159adatel dostane do tak z\u00e1va\u017en\u00e9 finan\u010dn\u00ed situace, \u017ee v\u016f\u010di n\u011bmu soud zah\u00e1j\u00ed insolven\u010dn\u00ed \u0159\u00edzen\u00ed, je nutn\u00e9 uplatnit sv\u016fj n\u00e1rok p\u0159ihl\u00e1\u0161kou p\u0159\u00edmo v r\u00e1mci tohoto \u0159\u00edzen\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b u\u017e nen\u00ed mo\u017en\u00e9 pohled\u00e1vku b\u011b\u017en\u011b vym\u00e1hat, a to ani soudn\u011b. Jestli\u017ee byl zat\u00edm pouze pod\u00e1n insolven\u010dn\u00ed n\u00e1vrh a soud \u0159\u00edzen\u00ed nezah\u00e1jil, z\u016fst\u00e1v\u00e1 mo\u017enost obr\u00e1tit se na po\u0159adatele nap\u0159\u00edmo a po\u017eadovat vr\u00e1cen\u00ed vstupn\u00e9ho obvykl\u00fdm zp\u016fsobem, p\u0159\u00edpadn\u011b se vstupn\u00e9ho dom\u00e1hat i soudn\u00ed cestou. Pro mimosoudn\u00ed \u0159e\u0161en\u00ed sporu se pak m\u016f\u017eete obr\u00e1tit i na \u010ceskou obchodn\u00ed inspekci.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>S bl\u00ed\u017e\u00edc\u00edm <\/p>\n","protected":false},"author":2,"featured_media":348422,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/06\/12\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/348420"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=348420"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/348420\/revisions"}],"predecessor-version":[{"id":348423,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/348420\/revisions\/348423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/348422"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=348420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=348420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=348420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}