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Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee spot\u0159ebitele po uplatn\u011bn\u00ed reklamace vyzvat k tomu, aby v\u011bc na reklamaci odeslal \u010di p\u0159inesl za p\u0159edpokladu, \u017ee t\u00edm spot\u0159ebiteli nevzniknou nep\u0159im\u011b\u0159en\u00e9 obt\u00ed\u017ee. \u201eJe-li mo\u017en\u00e9 dopravit zbo\u017e\u00ed bez probl\u00e9mu k prod\u00e1vaj\u00edc\u00edmu, mus\u00ed spot\u0159ebitel poskytnout prod\u00e1vaj\u00edc\u00edmu sou\u010dinnost a zbo\u017e\u00ed k prod\u00e1vaj\u00edc\u00edmu dopravit,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\nDod\u00e1n\u00ed zbo\u017e\u00ed k prod\u00e1vaj\u00edc\u00edmu v\u0161ak nen\u00ed podm\u00ednkou pro zah\u00e1jen\u00ed reklamace, co\u017e mimo jin\u00e9 potvrdil i Nejvy\u0161\u0161\u00ed spr\u00e1vn\u00ed soud ve sv\u00e9m ned\u00e1vn\u00e9m rozhodnut\u00ed z \u0159\u00edjna 2024. V dan\u00e9m p\u0159\u00edpad\u011b \u0159e\u0161il soud p\u0159\u00edpad prod\u00e1vaj\u00edc\u00edho, kter\u00fd ve sv\u00fdch obchodn\u00edch podm\u00ednk\u00e1ch podmi\u0148oval zah\u00e1jen\u00ed reklamace dod\u00e1n\u00edm zbo\u017e\u00ed k prod\u00e1vaj\u00edc\u00edmu, za co\u017e byl prodejce n\u00e1sledn\u011b pokutov\u00e1n ze strany \u010cesk\u00e9 obchodn\u00ed inspekce.<\/p>\n
Posouzen\u00ed vady skrze fotku \u010di u spot\u0159ebitele doma<\/h6>\n
U objemn\u00e9ho zbo\u017e\u00ed, jako jsou nap\u0159\u00edklad vestaven\u00e9 spot\u0159ebi\u010de \u010di v\u011bt\u0161\u00ed n\u00e1bytek, by v\u0161ak bylo nep\u0159im\u011b\u0159en\u00e9 cht\u00edt po spot\u0159ebiteli, aby zbo\u017e\u00ed dopravil k prod\u00e1vaj\u00edc\u00edmu. \u201ePro posouzen\u00ed vady nav\u00edc nen\u00ed v\u017edy nutn\u00e9 zbo\u017e\u00ed dopravovat k prod\u00e1vaj\u00edc\u00edmu,\u201c<\/em> upozor\u0148uje Eduarda Hek\u0161ov\u00e1. Vadu lze n\u011bkdy vy\u0159e\u0161it nap\u0159\u00edklad p\u0159\u00edjezdem na m\u00edsto ke spot\u0159ebiteli a n\u00e1slednou prohl\u00eddkou servisn\u00edho technika, zvl\u00e1\u0161t\u011b jedn\u00e1-li se o jednodu\u0161\u0161\u00ed opravy.<\/p>\n Jindy m\u016f\u017ee k posouzen\u00ed vady posta\u010dit zasl\u00e1n\u00ed fotografie prod\u00e1vaj\u00edc\u00edmu. Fotografie zbo\u017e\u00ed m\u016f\u017ee poslou\u017eit prod\u00e1vaj\u00edc\u00edmu k prvotn\u00edmu sezn\u00e1men\u00ed s vadou a pomohou mu p\u0159ipravit se na jej\u00ed odstran\u011bn\u00ed servisn\u00edm technikem u v\u00e1s doma. Posouzen\u00ed vady na m\u00edst\u011b u spot\u0159ebitele doma m\u016f\u017ee b\u00fdt nav\u00edc mnohem \u00fa\u010deln\u011bj\u0161\u00ed a levn\u011bj\u0161\u00ed ne\u017e p\u0159epravovat objemn\u00e9 zbo\u017e\u00ed k prod\u00e1vaj\u00edc\u00edmu \u010di do servisu. N\u00e1klady na reklamaci p\u0159itom nese prod\u00e1vaj\u00edc\u00ed. \u201eTo znamen\u00e1, \u017ee prod\u00e1vaj\u00edc\u00ed je na svoje n\u00e1klady povinen zejm\u00e9na p\u0159evz\u00edt v\u011bc k reklamaci. Vy\u017eaduje-li prod\u00e1vaj\u00edc\u00ed, aby v\u011bc byla dopravena do m\u00edsta opravy, je na n\u011bm, aby si p\u0159epravu zajistil i zaplatil,\u201c<\/em> vysv\u011btluje Hek\u0161ov\u00e1.<\/p>\n N\u011bkolik p\u0159\u00edpad\u016f reklamac\u00ed objemn\u00e9ho zbo\u017e\u00ed se tak\u00e9 dostalo k soud\u016fm, a pr\u00e1v\u011b z rozhodovac\u00ed praxe Nejvy\u0161\u0161\u00edho soudu zn\u00e1me p\u0159\u00edpad z roku 2017 o reklamaci koupac\u00edho sudu. V tomto rozhodnut\u00ed soud konstatoval, \u017ee doprava koupac\u00edho sudu k prod\u00e1vaj\u00edc\u00edmu by p\u016fsobila spot\u0159ebiteli zna\u010dn\u00e9 pot\u00ed\u017ee, a nelze tak zaji\u0161t\u011bn\u00ed dopravy po spot\u0159ebiteli po\u017eadovat. Na toto rozhodnut\u00ed d\u00e1le soudy navazuj\u00ed ve sv\u00fdch rozhodnut\u00edch, nap\u0159\u00edklad Nejvy\u0161\u0161\u00ed spr\u00e1vn\u00ed soud ve sv\u00e9m rozhodnut\u00ed z roku 2024 vyjmenov\u00e1v\u00e1 jako objemn\u00e9 zbo\u017e\u00ed vzhledem k \u0159e\u0161en\u00e9mu p\u0159\u00edpadu tak\u00e9 chlad\u00edc\u00ed boxy, ter\u00e1ria, akv\u00e1ria, font\u00e1ny \u010di voli\u00e9ry.<\/p>\n dTest<\/strong><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" N\u00e1kup objemn\u00e9ho <\/p>\n","protected":false},"author":2,"featured_media":339006,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/03\/04\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/339005"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=339005"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/339005\/revisions"}],"predecessor-version":[{"id":339007,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/339005\/revisions\/339007"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/339006"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=339005"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=339005"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=339005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}K rozhodovac\u00ed praxi soud\u016f<\/h6>\n
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