{"id":336936,"date":"2025-02-11T12:42:09","date_gmt":"2025-02-11T11:42:09","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=336936"},"modified":"2025-02-11T12:42:09","modified_gmt":"2025-02-11T11:42:09","slug":"dtest-co-si-s-podnikatelem-neujednate","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=336936","title":{"rendered":"dTest: Co si s podnikatelem neujedn\u00e1te"},"content":{"rendered":"

V r\u00e1mci naprost\u00e9 v\u011bt\u0161iny smluv s podnikateli souhlas\u00ed spot\u0159ebitel\u00e9 s obchodn\u00edmi podm\u00ednkami podnikatele. \u010casto bez toho, ani\u017e by je \u010detli. Mimo b\u011b\u017en\u00e9 o\u010dek\u00e1v\u00e1n\u00ed, \u017ee v obchodn\u00edch podm\u00ednk\u00e1ch nen\u00ed nic zaj\u00edmav\u00e9ho, odrazuje spot\u0159ebitele tak\u00e9 jejich rozsah. Ten m\u016f\u017ee b\u00fdt i v rozsahu des\u00edtek stran. P\u0159esto m\u016f\u017ee b\u00fdt jejich obsah d\u016fle\u017eit\u00fd. Existuj\u00ed v\u0161ak omezen\u00ed pro ochranu spot\u0159ebitel\u016f. Co si nelze ujednat v obchodn\u00edch podm\u00ednk\u00e1ch? A co si nelze ujednat ani v samotn\u00e9 smlouv\u011b?<\/h4>\n

P\u0159ekvapiv\u00e9 obchodn\u00ed podm\u00ednky<\/h6>\n

\"\"Mnoho spot\u0159ebitel\u016f ji\u017e n\u011bkdy uzav\u0159elo smlouvu, ve kter\u00e9 odsouhlasili obchodn\u00ed podm\u00ednky, kter\u00e9 v\u016fbec nevid\u011bli. \u010casto se tak d\u011bje p\u0159i n\u00e1kupech na internetu, kde sta\u010d\u00ed jeden klik (bez n\u011bho\u017e nelze dokon\u010dit objedn\u00e1vku) a spot\u0159ebitel potvrd\u00ed, \u017ee podm\u00ednky nejen \u010detl, ale \u017ee s nimi i souhlas\u00ed. N\u011bkte\u0159\u00ed podnikatel\u00e9, zejm\u00e9na ti pochybn\u00ed \u010di p\u0159\u00edmo podvodn\u00ed, pot\u00e9 odkazuj\u00ed na tyto podm\u00ednky v p\u0159\u00edpad\u011b, kdy chce spot\u0159ebitel \u0159e\u0161it n\u011bjak\u00fd probl\u00e9m.<\/p>\n

\u201eSetk\u00e1v\u00e1me se nap\u0159\u00edklad s p\u0159\u00edpady, kdy jsou spot\u0159ebitel\u00e9 odkazov\u00e1ni s \u0159e\u0161en\u00edm reklamace \u010di odstoupen\u00edm od smlouvy do \u010c\u00edny \u010di Sa\u00fadsk\u00e9 Ar\u00e1bie, nebo\u0165 se str\u00e1nky ozna\u010duj\u00ed pouze za zprost\u0159edkovatele prodeje,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n

Je pravdou, \u017ee v p\u0159\u00edpad\u011b zprost\u0159edkov\u00e1n\u00ed prodeje je zpravidla nutn\u00e9 se s p\u0159\u00edpadn\u00fdmi probl\u00e9my obr\u00e1tit p\u0159\u00edmo na prod\u00e1vaj\u00edc\u00edho, kter\u00fd m\u016f\u017ee b\u00fdt z jin\u00e9 zem\u011b. O tom v\u0161ak mus\u00ed b\u00fdt spot\u0159ebitel \u0159\u00e1dn\u011b informov\u00e1n.<\/p>\n

\u201eTakov\u00e9 informov\u00e1n\u00ed by m\u011blo b\u00fdt uvedeno viditeln\u011b p\u0159\u00edmo na str\u00e1nk\u00e1ch. U samotn\u00e9ho produktu by pot\u00e9 m\u011bl b\u00fdt \u0159\u00e1dn\u011b ozna\u010den prod\u00e1vaj\u00edc\u00ed, kter\u00fd v\u011bc dod\u00e1. Samotnou informaci v obchodn\u00edch podm\u00ednk\u00e1ch by bylo nutn\u00e9 vyhodnotit jako p\u0159ekvapiv\u00e9 ustanoven\u00ed, ke kter\u00e9mu se nep\u0159ihl\u00ed\u017e\u00ed,\u201c<\/em> up\u0159es\u0148uje Hek\u0161ov\u00e1 a dod\u00e1v\u00e1: \u201eJestli\u017ee tedy informov\u00e1n\u00ed nen\u00ed dostate\u010dn\u00e9, m\u00e1 tento zprost\u0159edkovatel stejn\u00e9 povinnosti jako prod\u00e1vaj\u00edc\u00ed.\u201c<\/em><\/p>\n

Pokud je v\u0161ak v obchodn\u00edch podm\u00ednk\u00e1ch upraveno nap\u0159\u00edklad m\u00edsto pro zasl\u00e1n\u00ed zbo\u017e\u00ed k reklamaci (nap\u0159. smluvn\u00ed servis v \u010cesk\u00e9 republice), lze takov\u00e9 ustanoven\u00ed a\u017e na v\u00fdjimky pova\u017eovat za \u00fa\u010dinn\u00e9.<\/p>\n

Blacklist aneb zak\u00e1zan\u00e1 ujedn\u00e1n\u00ed<\/h6>\n

V r\u00e1mci ochrany spot\u0159ebitel\u016f bylo nutn\u00e9 nastavit jasn\u00e9 hranice. V r\u00e1mci zneu\u017e\u00edvaj\u00edc\u00edch ujedn\u00e1n\u00ed se s nimi lze setkat v \u00a7 1814 odst. 1 ob\u010dansk\u00e9ho z\u00e1kon\u00edku, kter\u00fd poskytuje tzv. blacklist \u2013 tedy v\u00fd\u010det zak\u00e1zan\u00fdch ujedn\u00e1n\u00ed. \u201ePat\u0159\u00ed sem nap\u0159\u00edklad vylou\u010den\u00ed \u010di omezen\u00ed spot\u0159ebitelsk\u00fdch pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed \u010di umo\u017en\u011bn\u00ed jednostrann\u00e9ho zv\u00fd\u0161en\u00ed ceny bez mo\u017enosti spot\u0159ebitele od smlouvy odstoupit,\u201c<\/em> upozor\u0148uje Hek\u0161ov\u00e1. Mimo jin\u00e9 lze zde objevit nep\u0159im\u011b\u0159en\u00e9 sankce, kter\u00fdmi mohou b\u00fdt nap\u0159\u00edklad smluvn\u00ed pokuty. \u201eZat\u00edmco ve vztaz\u00edch mezi podnikateli \u010di fyzick\u00fdmi osobami m\u016f\u017ee soud nep\u0159im\u011b\u0159en\u011b vysok\u00e9 smluvn\u00ed pokuty moderovat, tedy sn\u00ed\u017eit, u spot\u0159ebitelsk\u00fdch smluv by se k t\u00e9to smluvn\u00ed pokut\u011b v\u016fbec nep\u0159ihl\u00ed\u017eelo,<\/em>\u201c upozor\u0148uje Hek\u0161ov\u00e1.<\/p>\n

Greylist aneb pochybn\u00e1 ujedn\u00e1n\u00ed<\/h6>\n

Ve druh\u00e9m odstavci stejn\u00e9ho ustanoven\u00ed se pot\u00e9 nach\u00e1z\u00ed tzv. greylist \u2013 jedn\u00e1 se o ujedn\u00e1n\u00ed, kter\u00e1 nemus\u00ed b\u00fdt v\u017edy zneu\u017e\u00edvaj\u00edc\u00ed, nicm\u00e9n\u011b z\u00e1kon zakl\u00e1d\u00e1 domn\u011bnku, \u017ee zneu\u017e\u00edvaj\u00edc\u00edmi jsou. Podnikatel v\u0161ak, na rozd\u00edl od zak\u00e1zan\u00fdch ujedn\u00e1n\u00ed, m\u016f\u017ee tuto domn\u011bnku vyvr\u00e1tit. Z\u00e1kon sem za\u0159azuje nap\u0159\u00edklad odlo\u017een\u00ed ur\u010den\u00ed ceny a\u017e na dobu pln\u011bn\u00ed, \u010di mo\u017enost podnikatele vypov\u011bd\u011bt z\u00e1vazek bez p\u0159im\u011b\u0159en\u00e9 v\u00fdpov\u011bdn\u00ed doby.<\/p>\n

\u201ePokud by si spot\u0159ebitel\u00e9 nebyli jisti ohledn\u011b ur\u010dit\u00fdch ujedn\u00e1n\u00ed, p\u0159\u00edpadn\u011b m\u011bli jin\u00e9 dotazy k tomuto t\u00e9matu, mohou se obr\u00e1tit na na\u0161i spot\u0159ebitelskou poradnu na \u010d\u00edsle 299 149 009 \u010di elektronicky.<\/strong><\/a> Pokud by cht\u011bli \u0159e\u0161it svou st\u00ed\u017enost se spole\u010dnost\u00ed, mohou se obr\u00e1tit rovn\u011b\u017e na slu\u017ebu Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a>, kterou provozujeme,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

V r\u00e1mci <\/p>\n","protected":false},"author":2,"featured_media":336939,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/02\/11\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336936"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=336936"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336936\/revisions"}],"predecessor-version":[{"id":336938,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336936\/revisions\/336938"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/336939"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=336936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=336936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=336936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}