{"id":336532,"date":"2025-02-06T02:07:24","date_gmt":"2025-02-06T01:07:24","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=336532"},"modified":"2025-02-06T09:10:21","modified_gmt":"2025-02-06T08:10:21","slug":"z-prvni-ruky-dodavatel-si-narokoval-150-tisic-korun-za-predcasne-ukonceni-smlouvy","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=336532","title":{"rendered":"Z PRVN\u00cd RUKY: Dodavatel si n\u00e1rokoval 150 tis\u00edc korun za p\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed smlouvy"},"content":{"rendered":"
\"\"Marn\u00e9 \u010dek\u00e1n\u00ed na vr\u00e1cen\u00ed p\u0159eplatk\u016f z vy\u00fa\u010dtov\u00e1n\u00ed a n\u011bkdy a\u017e astronomick\u00e9 sankce za p\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed smlouvy s dodavatelem. Tak se daj\u00ed shrnout nejz\u00e1va\u017en\u011bj\u0161\u00ed p\u0159\u00edpady, s nimi\u017e se spot\u0159ebitel\u00e9 loni obraceli na Energetick\u00fd regula\u010dn\u00ed \u00fa\u0159ad (ER\u00da). V\u011bt\u0161ina z nich m\u00ed\u0159ila na n\u011bkolik m\u00e1lo dodavatel\u016f.<\/h6>\n

622 spot\u0159ebitel\u016f se v lo\u0148sk\u00e9m roce rozhodlo \u0159e\u0161it sv\u016fj probl\u00e9m s dodavatelem \u010di zprost\u0159edkovatelem mimosoudn\u00ed cestou, a podalo ER\u00da n\u00e1vrh na spor. Po\u010det lid\u00ed, kte\u0159\u00ed vol\u00ed tuto form\u00e1ln\u00ed cestu, po energetick\u00e9 krizi skokov\u011b vzrostl. Zat\u00edmco v roce 2021 \u00fa\u0159ad p\u0159ijal 138 pod\u00e1n\u00ed, o dva roky pozd\u011bji jich bylo u\u017e \u010dty\u0159i a p\u016fl kr\u00e1t tolik (628), tedy prakticky stejn\u011b jako loni.<\/p>\n

Naopak po\u010det neform\u00e1ln\u00edch pod\u00e1n\u00ed, tedy nejr\u016fzn\u011bj\u0161\u00edch dotaz\u016f, st\u00ed\u017enost\u00ed, nebo \u017e\u00e1dost\u00ed o pomoc \u010di radu, se dostal na \u201ep\u0159edkrizovou \u00farove\u0148\u201c. V lo\u0148sk\u00e9m roce klesl pod 10 tis\u00edc (9 673), oproti let\u016fm 2021 (22 873) a 2022 (22 198) na necelou polovinu, spot\u0159ebitel\u00e9 \u00fa\u0159ad v\u011bt\u0161inou kontaktovali telefonicky (z 67 %).<\/p>\n

\u201eDobrou zpr\u00e1vou je, \u017ee spot\u0159ebitel\u00e9 jsou po energetick\u00e9 krizi pou\u010den\u011bj\u0161\u00ed. P\u0159i \u0159e\u0161en\u00ed sv\u00fdch probl\u00e9m\u016f jsou d\u016fsledn\u011bj\u0161\u00ed a ochotn\u011bj\u0161\u00ed absolvovat i form\u00e1ln\u00ed spor, kter\u00fdm se mohou re\u00e1ln\u011b domoci sv\u00fdch pr\u00e1v. I proto, \u017ee jsme se v uplynul\u00fdch letech mnohem v\u00edce zam\u011b\u0159ili na osv\u011btu, ub\u00fdv\u00e1 n\u00e1m opakuj\u00edc\u00edch se obecn\u00fdch dotaz\u016f. P\u0159ib\u00fdv\u00e1 naopak specifick\u00fdch a slo\u017eit\u011bj\u0161\u00edch p\u0159\u00edpad\u016f zp\u016fsoben\u00fdch \u010dasto nef\u00e9rov\u00fdmi \u010di p\u0159\u00edmo protiz\u00e1konn\u00fdmi praktikami n\u011bkter\u00fdch dodavatel\u016f,\u201c<\/em> shrnuje Mark\u00e9ta Zemanov\u00e1, \u010dlenka Rady ER\u00da. \u201eNejz\u00e1va\u017en\u011bj\u0161\u00ed p\u0159\u00edpady p\u0159itom typicky ne\u0159e\u0161\u00edme nap\u0159\u00ed\u010d trhem. Maj\u00ed je na sv\u011bdom\u00ed jednotky obchodn\u00edk\u016f, kte\u0159\u00ed \u010dasto vyu\u017e\u00edvaj\u00ed zprost\u0159edkovatele na \u00farovni podomn\u00edch prodejc\u016f,\u201c<\/em> dopl\u0148uje radn\u00ed.<\/p>\n

Dodavatel\u00e9 maj\u00ed rovn\u011b\u017e tendenci si sv\u00e9 st\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edky za ka\u017edou cenu udr\u017eet, n\u011bkte\u0159\u00ed jim proto znesnad\u0148uj\u00ed p\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed smlouvy. ER\u00da se ve zv\u00fd\u0161en\u00e9 m\u00ed\u0159e setk\u00e1val s uplat\u0148ov\u00e1n\u00edm jak \u201estandardn\u00ed\u201c smluvn\u00ed pokuty, tak n\u00e1hrady \u0161kody. V n\u011bkter\u00fdch p\u0159\u00edpadech pak v\u00fdsledn\u00e1 sankce p\u0159ekro\u010dila i stotis\u00edcovou hranici.<\/p>\n

\u201ePokud si to dodavatel sjedn\u00e1 p\u0159\u00edmo ve smlouv\u011b, m\u016f\u017ee po spot\u0159ebiteli p\u0159i jej\u00edm p\u0159ed\u010dasn\u00e9m ukon\u010den\u00ed opravdu po\u017eadovat vedle smluvn\u00ed pokuty i n\u00e1hradu \u0161kody. Obrac\u00ed se na n\u00e1s v\u0161ak i spot\u0159ebitel\u00e9, jejich\u017e obchodn\u00edk takovou mo\u017enost ve smlouv\u011b sjednanou nem\u00e1. Jeden klient m\u011bl dokonce zaplatit celkem 150 tis\u00edc korun, p\u0159i\u010dem\u017e samotn\u00e1 smluvn\u00ed pokuta byla v jednotk\u00e1ch tis\u00edc,\u201c<\/em> uv\u00e1d\u00ed Mark\u00e9ta Zemanov\u00e1 s t\u00edm, \u017ee v\u00fd\u0161e n\u00e1hrady \u0161kody mus\u00ed odpov\u00eddat p\u0159\u00edm\u00e9 hospod\u00e1\u0159sk\u00e9 ztr\u00e1t\u011b obchodn\u00edka zp\u016fsoben\u00e9 odchodem z\u00e1kazn\u00edka. O tom, zda je sankce opr\u00e1vn\u011bn\u00e1, ov\u0161em ER\u00da nerozhoduje, s dodavatelem m\u016f\u017ee v t\u011bchto p\u0159\u00edpadech jednat pouze neform\u00e1ln\u011b.<\/p>\n

Nej\u010dast\u011bj\u0161\u00edm t\u00e9matem spot\u0159ebitelsk\u00fdch pod\u00e1n\u00ed i n\u00e1vrh\u016f na sporn\u00e1 \u0159\u00edzen\u00ed byly z\u00e1le\u017eitosti spojen\u00e9 s platbami za energii. Objevovaly se zejm\u00e9na st\u00ed\u017enosti na chyb\u011bj\u00edc\u00ed vy\u00fa\u010dtov\u00e1n\u00ed a na praxi n\u011bkter\u00fdch dodavatel\u016f, kte\u0159\u00ed sv\u00fdm z\u00e1kazn\u00edk\u016fm nevraceli p\u0159eplatky z vy\u00fa\u010dtov\u00e1n\u00ed. \u201eVe druh\u00e9m pololet\u00ed jsme opakovan\u011b nar\u00e1\u017eeli na situaci, kdy klienty koupil, v r\u00e1mci tzv. koup\u011b z\u00e1vodu, nov\u00fd dodavatel. T\u00edm na sebe sice vzal povinnost vr\u00e1tit jim ji\u017e d\u0159\u00edve vznikl\u00fd p\u0159eplatek, odvol\u00e1val se ale na p\u016fvodn\u00edho obchodn\u00edka, a odm\u00edtal dlu\u017enou \u010d\u00e1stku uhradit. Spot\u0159ebitel\u00e9 n\u00e1m pak ve zv\u00fd\u0161en\u00e9 m\u00ed\u0159e pod\u00e1vali n\u00e1vrh na spor, kter\u00fd m\u016f\u017ee b\u00fdt prvn\u00edm krokem k vym\u00e1h\u00e1n\u00ed pen\u011bz formou exekuce,\u201c<\/em> \u0159\u00edk\u00e1 radn\u00ed Zemanov\u00e1.<\/p>\n

Podrobn\u011bj\u0161\u00ed n\u00e1vod, jak postupovat v p\u0159\u00edpad\u011b dodavatelem neuhrazen\u00e9ho p\u0159eplatku, je na webu ER\u00da<\/strong><\/a>.<\/p>\n

(tz-er\u00fa)<\/strong><\/p>\n

\n

 <\/p>\n

Informujeme:<\/h6>\n

P\u0158E\u010cT\u011aTE SI U N\u00c1S: Den\u00edk Metro \u2013 6. \u00fanora 2025<\/a><\/h4>\n

Odtajn\u011bte p\u016fvod potravin. \u010ce\u0161t\u00ed zem\u011bd\u011blci se p\u0159ipojili k evropsk\u00e9 petici<\/a><\/h4>\n

Tr\u017eby v\u202fmaloobchod\u011b za rok 2024 vzrostly o\u202f4,6\u202f%<\/a><\/h4>\n

P\u0158E\u010cT\u011aTE SI U N\u00c1S: Den\u00edk Metro \u2013 5. \u00fanora 2025<\/a><\/h4>\n

Sv\u011btov\u00fd den boje proti rakovin\u011b<\/a><\/h4>\n

Pracuj\u00edc\u00ed d\u016fchodci si polep\u0161\u00ed, pokud si v\u010das po\u017e\u00e1daj\u00ed o slevu na pojistn\u00e9m<\/a><\/h4>\n

Z PRVN\u00cd RUKY: V anket\u011b vybere ve\u0159ejnost NEJ d\u0159evostavby Les\u016f \u010cR<\/a><\/h4>\n

P\u0158E\u010cT\u011aTE SI U N\u00c1S: Den\u00edk Metro \u2013 4. \u00fanora 2025<\/a><\/h4>\n

V Jiho\u010desk\u00e9m kraji bylo v minul\u00e9m t\u00fddnu 2 022 p\u0159\u00edpad\u016f akutn\u00edch respira\u010dn\u00edch infekc\u00ed na sto tis\u00edc obyvatel, v kraji pokra\u010duje epidemie respira\u010dn\u00edch onemocn\u011bn\u00ed<\/a><\/h4>\n

\u010cMKOS vyhla\u0161uje st\u00e1vkovou pohotovost na obranu pr\u00e1v zam\u011bstnanc\u016f<\/a><\/h4>\n

Sdru\u017een\u00ed n\u00e1jemn\u00edk\u016f \u010cR podporuje sjednocen\u00ed pravidel ochrany n\u00e1jemc\u016f v r\u00e1mci EU. Obdobn\u011b jako v p\u0159\u00edpad\u011b ochrany spot\u0159ebitel\u016f<\/a><\/h4>\n

Po\u010das\u00ed dnes<\/a><\/h4>\n

P\u0158E\u010cT\u011aTE SI U N\u00c1S: Den\u00edk Metro \u2013 3. \u00fanora 2025<\/a><\/h4>\n
\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Marn\u00e9 \u010dek\u00e1n\u00ed <\/p>\n","protected":false},"author":2,"featured_media":336534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[70],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/02\/05\/z-ruky-eru.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336532"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=336532"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336532\/revisions"}],"predecessor-version":[{"id":336570,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/336532\/revisions\/336570"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/336534"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=336532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=336532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=336532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}