{"id":335887,"date":"2025-01-30T18:07:08","date_gmt":"2025-01-30T17:07:08","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=335887"},"modified":"2025-01-30T18:07:08","modified_gmt":"2025-01-30T17:07:08","slug":"dtest-jak-rozpoznat-anonymni-e-shop","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=335887","title":{"rendered":"dTest: Jak rozpoznat anonymn\u00ed e-shop"},"content":{"rendered":"<h4>Pry\u010d jsou \u010dasy, kdy bylo mo\u017en\u00e9 ned\u016fv\u011bryhodn\u00e9 e-shopy snadno odhalit podle gramatick\u00fdch chyb nebo podez\u0159el\u00e9 dom\u00e9ny. Dne\u0161n\u00ed podvodn\u00edci jsou sofistikovan\u011bj\u0161\u00ed, um\u00ed vzbudit d\u016fv\u011bru a nal\u00e1kat spot\u0159ebitele na v\u00fdhodn\u00e9 nab\u00eddky. Ti si v\u0161ak \u010dasto a\u017e ve chv\u00edli probl\u00e9m\u016f uv\u011bdom\u00ed, \u017ee vlastn\u011b nev\u00ed, od koho zbo\u017e\u00ed nakoupili. Co jsou to anonymn\u00ed e-shopy a pro\u010d se jim vyvarovat?<\/h4>\n<h6>Nen\u00ed v\u0161echno zlato, co se t\u0159pyt\u00ed<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Na prvn\u00ed pohled m\u016f\u017ee e-shop p\u016fsobit zcela seri\u00f3zn\u011b. Dokonce sv\u00e9 v\u00fdrobky prezentuje jako ryze \u010deskou produkci a dopl\u0148uje je dojemn\u00fdm p\u0159\u00edb\u011bhem o tom, jak cel\u00fd koncept obchodu vznikal. V\u0161e je podtr\u017eeno ilustra\u010dn\u00edmi fotografiemi, kter\u00e9 p\u016fsob\u00ed profesion\u00e1ln\u011b a ned\u00e1vaj\u00ed spot\u0159ebiteli d\u016fvod pochybovat o solventnosti takov\u00e9ho e-shopu. Nav\u00edc na str\u00e1nk\u00e1ch pr\u00e1v\u011b prob\u00edhaj\u00ed obrovsk\u00e9 sez\u00f3nn\u00ed nebo dokonce likvida\u010dn\u00ed slevy, tak\u017ee nab\u00eddka vypad\u00e1 velmi l\u00e1kav\u011b.<\/p>\n<p>I takov\u00fdto e-shop m\u016f\u017ee b\u00fdt ale pouh\u00fd podvod, kter\u00fd se sna\u017e\u00ed p\u0159ipravit spot\u0159ebitele o pen\u00edze. Prezentace \u010desk\u00e9 v\u00fdroby ani vysok\u00e9 slevy samoz\u0159ejm\u011b neznamenaj\u00ed, \u017ee se e-shop sna\u017e\u00ed spot\u0159ebitele podv\u00e9st. Z\u00e1rove\u0148 by ale spot\u0159ebitel\u00e9 nem\u011bli spol\u00e9hat pouze na informace, kter\u00e9 jim provozovatel e-shopu s\u00e1m z\u00e1m\u011brn\u011b zd\u016fraz\u0148uje. H\u00e1\u010dek se toti\u017e v\u011bt\u0161inou skr\u00fdv\u00e1 jinde ne\u017e na \u00favodn\u00ed str\u00e1nce. \u010cemu tedy v\u011bnovat pozornost?<\/p>\n<h6>Kontakty, kontakty, kontakty<\/h6>\n<p>Jako prvn\u00ed by m\u011bl spot\u0159ebitel ov\u011b\u0159it, od koho nakupuje. V sekci \u201eO n\u00e1s\u201c nebo \u201eKontakty\u201c by m\u011bl naj\u00edt informace, jako je obchodn\u00ed n\u00e1zev, adresa s\u00eddla nebo provozovny a u \u010desk\u00e9ho subjektu tak\u00e9 I\u010cO. Pokud m\u00edsto t\u011bchto \u00fadaj\u016f naraz\u00ed pouze na online formul\u00e1\u0159 nebo e-mailovou adresu, m\u016f\u017ee se jednat o prvn\u00ed varovn\u00fd sign\u00e1l.<\/p>\n<p><em>\u201ePokud m\u00e1 spot\u0159ebitel k dispozici pouze elektronickou komunikaci, ani\u017e by v\u011bd\u011bl, kde se nach\u00e1z\u00ed fyzick\u00e1 adresa prodejce, v\u00fdrazn\u011b se t\u00edm sni\u017euje jeho \u0161ance na \u00fasp\u011b\u0161nou reklamaci nebo vr\u00e1cen\u00ed zbo\u017e\u00ed. Nav\u00edc v p\u0159\u00edpad\u011b, \u017ee zbo\u017e\u00ed v\u016fbec nedoraz\u00ed, nem\u00e1 kam odeslat p\u00edsemnosti, dokonce si ani nem\u016f\u017ee b\u00fdt jist\u00fd, zda nakupuje u \u010desk\u00e9ho nebo zahrani\u010dn\u00edho prodejce,\u201c<\/em> uv\u00e1d\u00ed \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest Eduarda Hek\u0161ov\u00e1. <em>\u201eTakov\u00e9 e-shopy ozna\u010dujeme jako anonymn\u00ed a v t\u011bchto p\u0159\u00edpadech d\u016frazn\u011b doporu\u010dujeme, aby si spot\u0159ebitel\u00e9 pro sv\u016fj n\u00e1kup zvolili jin\u00fd e-shop,\u201c<\/em> pokra\u010duje.<\/p>\n<p>Pokud spot\u0159ebitel tyto informace nedohledal, je \u010das nahl\u00e9dnout do obchodn\u00edch podm\u00ednek. Ty by mimo jin\u00e9 nem\u011bly obsahovat ustanoven\u00ed, kter\u00e1 by jakkoli zkracovala jeho z\u00e1konn\u00e1 pr\u00e1va, nap\u0159\u00edklad \u017ee zbo\u017e\u00ed zakoupen\u00e9 online lze vr\u00e1tit pouze do 5 dn\u016f nam\u00edsto 14 nebo \u017ee tato mo\u017enost je zcela vylou\u010dena. P\u0159esto\u017ee takov\u00e1 ustanoven\u00ed nejsou platn\u00e1, mohou b\u00fdt dal\u0161\u00edm sign\u00e1lem, \u017ee se nejedn\u00e1 o d\u016fv\u011bryhodn\u00e9ho prodejce.<\/p>\n<h6>Na co zam\u011b\u0159it pozornost?<\/h6>\n<p>Pokud spot\u0159ebitel v\u00fd\u0161e zm\u00edn\u011bn\u00e9 informace z\u00edsk\u00e1, ale st\u00e1le si nen\u00ed jist\u00fd, zda je n\u00e1kup na dan\u00e9m e-shopu bezpe\u010dn\u00fd, m\u011bl by sledovat i dal\u0161\u00ed faktory. \u201e<em>Nap\u0159\u00edklad nestandardn\u011b vysok\u00e9 slevy, jejich\u017e odpo\u010det b\u011b\u017e\u00ed na v\u00fdrazn\u00e9m \u010dasova\u010di a vyb\u00edz\u00ed k rychl\u00e9mu n\u00e1kupu s t\u00edm, \u017ee zb\u00fdv\u00e1 posledn\u00edch deset minut, nemus\u00ed tak\u00e9 vzbuzovat d\u016fv\u011bru. Zvl\u00e1\u0161\u0165 pokud se spot\u0159ebitel na str\u00e1nku pod\u00edv\u00e1 n\u00e1sleduj\u00edc\u00ed den a zjist\u00ed, \u017ee slevy st\u00e1le plat\u00ed,\u201c<\/em> upozor\u0148uje d\u00e1le Hek\u0161ov\u00e1.<\/p>\n<p>Myslet by m\u011bl spot\u0159ebitel i na to, \u017ee r\u016fzn\u00e9 certifik\u00e1ty nebo ocen\u011bn\u00ed typu \u201ee-shop roku\u201c nemus\u00ed m\u00edt \u017e\u00e1dnou vypov\u00eddaj\u00edc\u00ed hodnotu. Recenze je tak\u00e9 v\u017edy lep\u0161\u00ed hledat na nez\u00e1visl\u00fdch recenzn\u00edch port\u00e1lech ne\u017e v\u011b\u0159it t\u011bm, kter\u00e9 si e-shop zve\u0159ej\u0148uje s\u00e1m na sv\u00fdch str\u00e1nk\u00e1ch nebo soci\u00e1ln\u00edch s\u00edt\u00edch. Tam m\u016f\u017ee toti\u017e negativn\u00ed p\u0159\u00edsp\u011bvky snadno odstranit. Spot\u0159ebitel\u00e9 by m\u011bli tak\u00e9 v\u017edy ov\u011b\u0159it, zda se e-shop nenach\u00e1z\u00ed na <a href=\"https:\/\/coi.gov.cz\/pro-spotrebitele\/rizikove-e-shopy\/\" target=\"_blank\" rel=\"noopener\"><strong>seznamu rizikov\u00fdch e-shop\u016f \u010cesk\u00e9 obchodn\u00ed inspekce<\/strong><\/a>. Prov\u011b\u0159it m\u016f\u017ee tak\u00e9 prod\u00e1vaj\u00edc\u00edho i v r\u00e1mci platformy <a href=\"https:\/\/www.vasestiznosti.cz\/\" target=\"_blank\" rel=\"noopener\"><strong>Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a>.<\/p>\n<h6>Zbo\u017e\u00ed nikde, kontakt nen\u00ed<\/h6>\n<p>Jak tedy postupovat, pokud spot\u0159ebitel zbo\u017e\u00ed objednal, zaplatil, ale objedn\u00e1vka nikdy nedorazila? <em>\u201eNejprve by m\u011bl kontaktovat prodejce jak\u00fdmkoli dostupn\u00fdm zp\u016fsobem, nap\u0159\u00edklad e-mailem nebo zpr\u00e1vou na soci\u00e1ln\u00edch s\u00edt\u00edch. P\u0159edm\u011btem sd\u011blen\u00ed m\u016f\u017ee b\u00fdt dodate\u010dn\u00e1 lh\u016fta k pln\u011bn\u00ed, p\u0159\u00edpadn\u011b odstoupen\u00ed do smlouvy v r\u00e1mci 14denn\u00ed lh\u016fty. Pokud prodejce nedod\u00e1 zbo\u017e\u00ed ani ve stanoven\u00e9 dodate\u010dn\u00e9 lh\u016ft\u011b, m\u00e1 spot\u0159ebitel rovn\u011b\u017e pr\u00e1vo odstoupit od smlouvy,\u201c<\/em> dopl\u0148uje Hek\u0161ov\u00e1.<\/p>\n<p>Pokud jsou ve\u0161ker\u00e9 pokusy o kontakt ne\u00fasp\u011b\u0161n\u00e9 a spot\u0159ebitel nem\u00e1 \u017e\u00e1dnou mo\u017enost dohledat prod\u00e1vaj\u00edc\u00edho nebo ho identifikovat, nap\u0159\u00edklad proto\u017ee e-shop ji\u017e nen\u00ed dostupn\u00fd na p\u016fvodn\u00ed dom\u00e9n\u011b, m\u016f\u017ee se obr\u00e1tit na svou banku a po\u017e\u00e1dat o chargeback. A\u010dkoli banka nem\u00e1 povinnost pen\u00edze automaticky vr\u00e1tit, pokud spot\u0159ebitel p\u0159edlo\u017e\u00ed pot\u0159ebn\u00e9 dokumenty, nap\u0159\u00edklad potvrzen\u00ed o objedn\u00e1vce, existuje \u0161ance, \u017ee banka reklamaci platby uzn\u00e1 a pen\u00edze vr\u00e1t\u00ed. Pokud ani tato mo\u017enost nevede k vy\u0159e\u0161en\u00ed situace, m\u016f\u017ee se spot\u0159ebitel obr\u00e1tit na Policii \u010cR a podat trestn\u00ed ozn\u00e1men\u00ed pro podez\u0159en\u00ed z podvodu.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pry\u010d jsou <\/p>\n","protected":false},"author":2,"featured_media":335888,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2025\/01\/30\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/335887"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=335887"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/335887\/revisions"}],"predecessor-version":[{"id":335889,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/335887\/revisions\/335889"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/335888"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=335887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=335887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=335887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}