{"id":330768,"date":"2024-12-05T18:24:02","date_gmt":"2024-12-05T17:24:02","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=330768"},"modified":"2024-12-05T18:26:16","modified_gmt":"2024-12-05T17:26:16","slug":"dtest-pozor-na-problematicke-e-shopy","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=330768","title":{"rendered":"dTest: Pozor na problematick\u00e9 e-shopy"},"content":{"rendered":"
L\u00e1kav\u00e9 nab\u00eddky na e-shopu, profesion\u00e1ln\u00ed grafika a p\u0159ehnan\u011b pozitivn\u00ed recenze, jejich\u017e pravost je diskutabiln\u00ed. Spot\u0159ebitel\u00e9 si na problematick\u00e9m e-shopu objednaj\u00ed zbo\u017e\u00ed, av\u0161ak po zaplacen\u00ed objedn\u00e1vky se dostav\u00ed nep\u0159\u00edjemn\u00e9 p\u0159ekvapen\u00ed. Doraz\u00ed jin\u00e9 zbo\u017e\u00ed, z\u00e1silka p\u0159ijde s n\u011bkolikam\u011bs\u00ed\u010dn\u00edm zpo\u017ed\u011bn\u00edm, pop\u0159\u00edpad\u011b se j\u00ed spot\u0159ebitel v\u016fbec nedo\u010dk\u00e1.<\/h6>\n

\"\"Jedn\u00edm z nejv\u00edce \u0159e\u0161en\u00fdch t\u00e9mat v na\u0161\u00ed spot\u0159ebitelsk\u00e9 poradn\u011b jsou neblah\u00e9 zku\u0161enosti spot\u0159ebitel\u016f s n\u00e1kupy v internetov\u00fdch obchodech. Mezi takov\u00e9, s nimi\u017e se v dotazech \u010di st\u00ed\u017enost\u00ed spot\u0159ebitel\u016f setk\u00e1v\u00e1me opakovan\u011b, pat\u0159\u00ed nap\u0159\u00edklad Beliamo, Rivalenti, Mollio nebo Booho.<\/p>\n

\u201eProblematick\u00fdch e-shop\u016f se na internetu vyskytuje cel\u00e1 \u0159ada a st\u00e1le vznikaj\u00ed nov\u00e9,\u201c<\/em> upozor\u0148uje Karol\u00edna Valouchov\u00e1, vedouc\u00ed pr\u00e1vn\u00ed poradny spot\u0159ebitelsk\u00e9 organizace dTest. Spot\u0159ebitel\u00e9 na e-shop naraz\u00ed nap\u0159\u00edklad prost\u0159ednictv\u00edm reklamy na soci\u00e1ln\u00edch s\u00edt\u00edch, p\u0159\u00edpadn\u011b p\u0159i hled\u00e1n\u00ed ur\u010dit\u00e9ho v\u00fdrobku. \u010casto toti\u017e pr\u00e1v\u011b zde naleznou l\u00e1kavou nab\u00eddku spe-cifick\u00e9ho zbo\u017e\u00ed, kter\u00e9 na internetu hledali.<\/p>\n

R\u00e1doby slevy<\/h6>\n

Problematick\u00e9 e-shopy ve snaze nal\u00e1kat z\u00e1kazn\u00edky ne\u0161et\u0159\u00ed nab\u00eddkou slevov\u00fdch akc\u00ed, av\u0161ak nejni\u017e\u0161\u00ed cenu za obdob\u00ed 30 dn\u016f p\u0159ed za\u010d\u00e1tkem slevov\u00e9 akce v\u011bt\u0161inou neuv\u00e1d\u011bj\u00ed. Je ot\u00e1zkou, zda se tedy jedn\u00e1 o skute\u010dnou slevu. Naopak jasno je v tom, \u017ee prod\u00e1vaj\u00edc\u00ed nesplnil svoji z\u00e1konnou informa\u010dn\u00ed povinnost.<\/p>\n

\u201eExpresn\u00ed\u201c doru\u010den\u00ed<\/h6>\n

Dal\u0161\u00ed obl\u00edbenou praktikou je uv\u00e1d\u011bn\u00ed p\u0159inejmen\u0161\u00edm zav\u00e1d\u011bj\u00edc\u00edch informac\u00ed ohledn\u011b dod\u00e1n\u00ed zbo\u017e\u00ed. \u201eP\u0159i procesu vytv\u00e1\u0159en\u00ed objedn\u00e1vky je u zbo\u017e\u00ed naps\u00e1no \u201aexpresn\u011b ode\u0161leme do 24 hodin\u2018, spot\u0159ebitel se tak myln\u011b domn\u00edv\u00e1, \u017ee mu zbo\u017e\u00ed bude doru\u010deno brzy, maxim\u00e1ln\u011b v \u0159\u00e1du n\u011bkolika dn\u00ed,<\/em>\u201c vysv\u011btluje vedouc\u00ed spot\u0159ebitelsk\u00e9 poradny dTestu a dod\u00e1v\u00e1: \u201eP\u0159i na-hl\u00e9dnut\u00ed do obchodn\u00edch podm\u00ednek se pak spot\u0159ebitel\u00e9 dozv\u00ed, \u017ee subjekt, o n\u011bm\u017e se domn\u00edvali, \u017ee je prodejcem zbo\u017e\u00ed, je pouh\u00fdm zprost\u0159edkovatelem obchodu nap\u0159\u00edklad s \u010d\u00ednsk\u00fdmi prodejci. Patrn\u011b z tohoto d\u016fvodu pak doru\u010den\u00ed z\u00e1silky, i p\u0159es p\u0159\u00edpadn\u00e9 expresn\u00ed odesl\u00e1n\u00ed, trv\u00e1 d\u00e9le, ne\u017e spot\u0159ebitel\u00e9 o\u010dek\u00e1vaj\u00ed.\u201c<\/em><\/p>\n

V dodac\u00edch podm\u00ednk\u00e1ch se obvykle m\u016f\u017eete do\u010d\u00edst, \u017ee doba dod\u00e1n\u00ed je \u201estandardn\u011b v roz-mez\u00ed 5\u2013\u2060\u2060\u2060\u2060\u206030 pracovn\u00edch dn\u00ed. D\u00e1le se v nich nap\u0159\u00edklad p\u00ed\u0161e, \u017ee “dodac\u00ed lh\u016fta doposud nikdy nep\u0159es\u00e1hla 3 m\u011bs\u00edce.” P\u0159i pro\u010dten\u00ed u\u017eivatelsk\u00fdch recenz\u00ed nach\u00e1zej\u00edc\u00edch se mimo str\u00e1nky problematick\u00fdch e-shop\u016f se v\u0161ak m\u016f\u017eete p\u0159esv\u011bd\u010dit, \u017ee zku\u0161enosti spot\u0159ebitel\u016f jsou docela jin\u00e9. Rovn\u011b\u017e spot\u0159ebitel\u00e9 obracej\u00edc\u00ed se na na\u0161i poradnu si st\u011b\u017euj\u00ed na dlouhou dobu dod\u00e1n\u00ed, ale d\u00e1le tak\u00e9 na nekomunikaci ze strany e-shopu \u010di na nekvalitn\u00ed zbo\u017e\u00ed.<\/p>\n

Z\u00e1rove\u0148 se u nab\u00eddky zbo\u017e\u00ed m\u016f\u017eete setkat s r\u016fzn\u00fdmi \u201ecertifik\u00e1ty\u201c a ocen\u011bn\u00edmi, nap\u0159. \u201eov\u011b\u0159eno z\u00e1kazn\u00edky\u201c, d\u00e1le \u201egarance spokojenosti\u201c, \u201e100% garance vr\u00e1cen\u00ed pen\u011bz\u201c, \u201ev\u00fdm\u011bna zbo\u017e\u00ed zdarma\u201c a nechyb\u00ed ani n\u00e1lepka \u201enejobl\u00edben\u011bj\u0161\u00ed internetov\u00fd obchod\u201c. Tvrzen\u00ed jsou v\u011bt\u0161inou neov\u011b\u0159iteln\u00e1, a vzhledem k tomu, \u017ee nejsou dopln\u011bna ani o informaci, \u017ee by je snad ud\u011blila n\u011bkter\u00e1 z renomovan\u00fdch nez\u00e1visl\u00fdch autorit, je nutn\u00e9 je br\u00e1t s velkou rezervou.<\/p>\n

P\u0159\u00edli\u0161 dobr\u00e9 recenze<\/h6>\n

P\u0159i v\u00fdb\u011bru obchodn\u00edka se spot\u0159ebitel\u00e9 r\u00e1di inspiruj\u00ed recenzemi ostatn\u00edch z\u00e1kazn\u00edk\u016f. Problematick\u00e9 port\u00e1ly jim k tomu nab\u00edzej\u00ed plno p\u0159\u00edle\u017eitost\u00ed. Opakuj\u00edc\u00edm se rysem je, \u017ee recenze p\u016fsob\u00ed v\u011brohodn\u011b a jsou dopln\u011bny r\u016fzn\u00fdmi proklamacemi jako \u201e96 % z\u00e1kazn\u00edk\u016f doporu\u010duje\u201c a d\u00e1le t\u0159eba \u201e0,16 % reklamovanosti\u201c. A\u010dkoliv je u recenz\u00ed naps\u00e1no, \u017ee jsou ov\u011b\u0159eny, tak obchody n\u00e1sledn\u011b nevysv\u011btluj\u00ed, jak\u00fdm zp\u016fsobem k ov\u011b\u0159en\u00ed doch\u00e1z\u00ed.<\/p>\n

\u201eP\u0159ehnan\u011b pozitivn\u00ed hodnocen\u00ed, opakuj\u00edc\u00ed se fr\u00e1ze \u010di cel\u00e9 jm\u00e9no a p\u0159\u00edjmen\u00ed v\u010detn\u011b fotek nebo chyb\u011bj\u00edc\u00ed informace o zp\u016fsobu ov\u011b\u0159en\u00ed recenz\u00ed mohou vzbuzovat pochybnosti o au-tenticit\u011b recenz\u00ed, by\u0165 na prvn\u00ed pohled p\u016fsob\u00ed v\u011brohodn\u011b,\u201c<\/em> uzav\u00edr\u00e1 Karol\u00edna Valouchov\u00e1, vedouc\u00ed spot\u0159ebitelsk\u00e9 poradny dTestu.<\/p>\n

P\u0159i n\u00e1kupu na internetu proto bu\u010fte obez\u0159etn\u00ed a recenze na dan\u00fd e-shop si ov\u011b\u0159te na nez\u00e1visl\u00fdch port\u00e1lech. Nav\u0161tivte tak\u00e9 na\u0161i webovou str\u00e1nku Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a>, kde m\u016f\u017eete obchodn\u00edka vyhledat a ov\u011b\u0159it si, zda na n\u011bj evidujeme st\u00ed\u017enosti a jak se k nim p\u0159\u00edpadn\u011b stav\u00ed. O problematick\u00fdch n\u00e1kupn\u00edch galeri\u00edch jsme psali zde: https:\/\/www.dtest.cz\/clanek-10087\/e-shop-v-prevleku-zaludnost-nakupnich-galerii.<\/strong><\/a><\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

L\u00e1kav\u00e9 nab\u00eddky <\/p>\n","protected":false},"author":2,"featured_media":330769,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2024\/12\/05\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/330768"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=330768"}],"version-history":[{"count":3,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/330768\/revisions"}],"predecessor-version":[{"id":330772,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/330768\/revisions\/330772"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/330769"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=330768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=330768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=330768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}