{"id":326516,"date":"2024-10-24T17:03:31","date_gmt":"2024-10-24T16:03:31","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=326516"},"modified":"2024-10-24T17:03:31","modified_gmt":"2024-10-24T16:03:31","slug":"dtest-reklamace-potravin","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=326516","title":{"rendered":"dTest: Reklamace potravin"},"content":{"rendered":"<h4>A\u010dkoliv potraviny pat\u0159\u00ed mezi nej\u010dast\u011bji nakupovan\u00e9 zbo\u017e\u00ed, reklamov\u00e1ny jsou jen z\u0159\u00eddka. D\u016fvody jsou z\u0159ejm\u00e9 \u2013 jde o relativn\u011b drobn\u00e9 \u010d\u00e1stky, ztracen\u00e1 \u00fa\u010dtenka znamen\u00e1 obt\u00ed\u017ee p\u0159i prokazov\u00e1n\u00ed n\u00e1kupu nebo si spot\u0159ebitel\u00e9 vyhodnot\u00ed, \u017ee plesniv\u00e1 pomaz\u00e1nka nestoj\u00ed za to, aby jeli zp\u011bt do obchodu a h\u00e1dali se s pokladn\u00ed. Spot\u0159ebitel\u00e9 by v\u0161ak na reklamaci potravin nem\u011bli rezignovat, by\u0165 se pravidla, kter\u00e1 znaj\u00ed nap\u0159\u00edklad p\u0159i reklamaci elektroniky, pon\u011bkud li\u0161\u00ed.<\/h4>\n<h6>Kdy potraviny reklamovat?<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>U potravin m\u016f\u017eete reklamovat vady, kter\u00e9 se projev\u00ed do konce data pou\u017eitelnosti \u010di minim\u00e1ln\u00ed trvanlivosti. \u00dadaj na potravin\u00e1ch o minim\u00e1ln\u00ed trvanlivosti \u010di datu pou\u017eitelnosti (neboli spot\u0159eby) toti\u017e ozna\u010duje datum, do kter\u00e9ho si potravina uchov\u00e1v\u00e1 sv\u00e9 specifick\u00e9 vlastnosti a je bezpe\u010dn\u00e1 ke konzumaci. Pokud si tedy p\u0159inesete dom\u016f marmel\u00e1du, u kter\u00e9 je\u0161t\u011b neuplynula minim\u00e1ln\u00ed doba trvanlivosti a naleznete po otev\u0159en\u00ed pl\u00edse\u0148, jedn\u00e1 se pochopiteln\u011b o vadu a marmel\u00e1du m\u016f\u017eete reklamovat.<\/p>\n<p>Reklamovat v\u0161ak m\u016f\u017eete tak\u00e9 to, \u017ee se re\u00e1ln\u00e9 slo\u017een\u00ed v\u00fdrobku neshoduje s t\u00edm, co je deklarov\u00e1no na obale. <em>\u201eD\u016fvodem pro reklamaci je d\u00e1le situace, p\u0159i kter\u00e9 naleznete v potravin\u011b nev\u00edtan\u00e9ho osminoh\u00e9ho n\u00e1v\u0161t\u011bvn\u00edka \u010di jin\u00fd d\u016fkaz o ne\u017e\u00e1douc\u00ed p\u0159\u00edtomnosti exempl\u00e1\u0159\u016f fauny, p\u0159\u00edpadn\u011b flory,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<h6>Reklamujte co nejd\u0159\u00edve<\/h6>\n<p>S reklamac\u00ed potravin rozhodn\u011b neot\u00e1lejte a v\u00fdrobek reklamujte co nejd\u0159\u00edve. V opa\u010dn\u00e9m p\u0159\u00edpad\u011b d\u00e1v\u00e1te prodejci prostor, aby se pokou\u0161el argumentovat t\u00edm, \u017ee jste potravinu nap\u0159\u00edklad \u0161patn\u011b skladovali. Po zji\u0161t\u011bn\u00ed vady je tak vhodn\u00e9 vr\u00e1tit se do prodejny ihned a uplatnit pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed. Prodejce po v\u00e1s m\u016f\u017ee cht\u00edt, abyste mu prok\u00e1zali, \u017ee jste potravinu nakoupili pr\u00e1v\u011b u n\u011bho. \u201e<em>Vhodn\u00e9 je tak p\u0159in\u00e9st si s sebou k reklamaci tak\u00e9 \u00fa\u010dtenku,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1. Prok\u00e1zat n\u00e1kup lze ale tak\u00e9 v\u00fdpisem z \u00fa\u010dtu o karetn\u00ed transakci nebo prohl\u00e1\u0161en\u00edm sv\u011bdka, av\u0161ak v p\u0159\u00edpad\u011b velk\u00e9ho n\u00e1kupu se spoustou polo\u017eek po\u010d\u00edtejte s t\u00edm, \u017ee prokazov\u00e1n\u00ed nemus\u00ed b\u00fdt snadn\u00e9.<\/p>\n<p>V r\u00e1mci reklamace m\u016f\u017eete po\u017eadovat v\u00fdm\u011bnu za jin\u00fd bezvadn\u00fd kus, tedy nap\u0159\u00edklad v\u00fdm\u011bnu za jinou sklenici marmel\u00e1dy. V \u00favahu p\u0159ich\u00e1z\u00ed tak\u00e9 odstoupen\u00ed od smlouvy a vr\u00e1cen\u00ed pen\u011bz, co\u017e m\u016f\u017eete po\u017eadovat, p\u0159edev\u0161\u00edm nen\u00ed-li v\u00fdm\u011bna za jinou bezvadnou potravinu mo\u017en\u00e1.<\/p>\n<h6>Minim\u00e1ln\u00ed trvanlivost nebo doba pou\u017eitelnosti<\/h6>\n<p>Na potravin\u00e1ch mus\u00ed b\u00fdt uvedeno bu\u010f datum pou\u017eitelnosti, nebo datum minim\u00e1ln\u00ed trvanlivosti. Existuje v\u0161ak n\u011bkolik v\u00fdjimek, u kter\u00fdch datum nenajdete, nap\u0159\u00edklad balen\u00e9 \u010derstv\u00e9 ovoce a zelenina, cukr nebo alkoholick\u00e9 n\u00e1poje. Datem pou\u017eitelnosti jsou ozna\u010dov\u00e1ny potraviny podl\u00e9haj\u00edc\u00ed rychl\u00e9 zk\u00e1ze, tedy nap\u0159. balen\u00e9 \u010derstv\u00e9 maso nebo v\u00fdrobky z chladic\u00edch pult\u016f. Pozn\u00e1te je podle slovn\u00edho v\u00fdrazu \u201eSpot\u0159ebujte do \u2026\u201c. Potraviny, u nich\u017e uplynula doba pou\u017eitelnosti, nelze d\u00e1le prod\u00e1vat, proto\u017ee se ji\u017e nepova\u017euj\u00ed za bezpe\u010dn\u00e9. Pokud jste si v obchod\u011b koupili potravinu, u kter\u00e9 ji\u017e v dob\u011b n\u00e1kupu uplynula doba pou\u017eitelnosti, m\u016f\u017eete zbo\u017e\u00ed reklamovat a po\u017eadovat v\u00fdm\u011bnu za jinou potravinu nebo rovnou vr\u00e1cen\u00ed pen\u011bz.<\/p>\n<p>Datem minim\u00e1ln\u00ed trvanlivosti b\u00fdvaj\u00ed ozna\u010deny naopak ty potraviny, kter\u00e9 nepodl\u00e9haj\u00ed rychl\u00e9 zk\u00e1ze. Potraviny, u nich\u017e minim\u00e1ln\u00ed trvanlivost ji\u017e uplynula, prod\u00e1vat lze, av\u0161ak mus\u00ed b\u00fdt spln\u011bno n\u011bkolik podm\u00ednek. Pro\u0161l\u00e9 potraviny, tedy potraviny po uplynut\u00ed minim\u00e1ln\u00ed doby trvanlivosti, mohou b\u00fdt prod\u00e1v\u00e1ny, pokud jsou um\u00edst\u011bny odd\u011blen\u011b od ostatn\u00edch, ozna\u010deny jako pro\u0161l\u00e9 a jsou st\u00e1le bezpe\u010dn\u00e9 pro spot\u0159ebitele. V p\u0159\u00edpad\u011b, \u017ee jste si koupili pro\u0161lou potravinu a prodejce nesplnil v\u00fd\u0161e uveden\u00e9 podm\u00ednky, m\u016f\u017eete zbo\u017e\u00ed takt\u00e9\u017e reklamovat. \u201e<em>P\u0159i nedodr\u017een\u00ed t\u011bchto informa\u010dn\u00edch povinnost\u00ed lze nav\u00edc podat podn\u011bt p\u0159\u00edslu\u0161n\u00e9mu dozorov\u00e9mu org\u00e1nu, kter\u00fdm je St\u00e1tn\u00ed zem\u011bd\u011blsk\u00e1 a potravin\u00e1\u0159sk\u00e1 inspekce,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1 z dTestu.<\/p>\n<p>Pokud m\u00e1te ot\u00e1zky k tomuto t\u00e9matu, m\u016f\u017eete se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na <a href=\"https:\/\/www.dtest.cz\/spotrebitelska-poradna\" target=\"_blank\" rel=\"noopener\"><strong>www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009. Pokud v\u00e1s zaj\u00edm\u00e1 kvalita potravin, sledujte tak\u00e9 pravideln\u00e9 testy j\u00eddla a pit\u00ed, kter\u00e9 jsou k dispozici na<a href=\"https:\/\/www.dtest.cz\/testy\/8-jidlo-a-piti-dtesty-ruznych-druhu-potravin\" target=\"_blank\" rel=\"noopener\"><strong> webov\u00fdch str\u00e1nk\u00e1ch<\/strong><\/a> spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A\u010dkoliv potraviny <\/p>\n","protected":false},"author":2,"featured_media":326518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2024\/10\/24\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/326516"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=326516"}],"version-history":[{"count":2,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/326516\/revisions"}],"predecessor-version":[{"id":326519,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/326516\/revisions\/326519"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/326518"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=326516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=326516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=326516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}