{"id":313083,"date":"2024-07-03T14:36:35","date_gmt":"2024-07-03T13:36:35","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=313083"},"modified":"2024-07-03T14:36:35","modified_gmt":"2024-07-03T13:36:35","slug":"poradna-zpozdene-zavazadlo-esc-radi-jaka-mate-prava","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=313083","title":{"rendered":"PORADNA: Zpo\u017ed\u011bn\u00e9 zavazadlo? ESC rad\u00ed, jak\u00e1 m\u00e1te pr\u00e1va"},"content":{"rendered":"

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\u00a0Leti\u0161t\u011b VH Praha m\u00e1 v sou\u010dasnosti pot\u00ed\u017ee v oblasti zavazadel, s ve\u0159ejnost\u00ed komunikuje a sna\u017e\u00ed se probl\u00e9my v\u0161emo\u017en\u011b \u0159e\u0161it. Pokud nen\u00ed cestuj\u00edc\u00edmu dod\u00e1no p\u0159epraven\u00e9 zavazadlo v\u010das a je zpo\u017ed\u011bno, cestuj\u00edc\u00ed m\u00e1 pr\u00e1vo na proplacen\u00ed skute\u010dn\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f a\u017e do v\u00fd\u0161e ca 35\u00a0000 K\u010d na n\u00e1kup v\u011bc\u00ed, kter\u00e9 pot\u0159ebuje pro \u00fa\u010del sv\u00e9 cesty. Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum \u010cesko ov\u0161em varuje, \u017ee p\u0159ehnan\u00e9 n\u00e1kupy aerolinky zpravidla neproplat\u00ed.<\/h6>\n

\u201ePokud zavazadlo doraz\u00ed na adresu cestuj\u00edc\u00edm po n\u011bkolika hodin\u00e1ch, pov\u011bt\u0161inou probl\u00e9m nevznikne. Pokud jde o del\u0161\u00ed dobu, pak si lid\u00e9 zpravidla pot\u0159ebuj\u00ed zakoupit v\u011bci nutn\u00e9 k\u00a0napln\u011bn\u00ed z\u00e1kladn\u00edch pot\u0159eb \u010dlov\u011bka a tak\u00e9 napln\u011bn\u00ed c\u00edle cesty. Na letn\u00edch dovolen\u00fdch jsou to typicky plavky, sand\u00e1ly, hygienick\u00e9 pot\u0159eby, n\u00e1hradn\u00ed oble\u010den\u00ed,\u201c<\/em> uv\u00e1d\u00ed Ond\u0159ej Tichota, \u0159editel Evropsk\u00e9ho spot\u0159ebitelsk\u00e9ho centra \u010cesko, kter\u00e9 pom\u00e1h\u00e1 spot\u0159ebitel\u016fm \u0159e\u0161it p\u0159eshrani\u010dn\u00ed spory s\u00a0dopravci z\u00a0jin\u00fdch zem\u00ed Evropsk\u00e9 unie, Norska, Islandu a Velk\u00e9 Brit\u00e1nie.<\/p>\n

Kdy\u017e cestuj\u00edc\u00ed zjist\u00ed, \u017ee zavazadlo na p\u00e1su v\u00a0p\u0159\u00edletov\u00e9 hale nevyzvedne, p\u0159edn\u011b je nutn\u00e9 p\u0159\u00edmo na leti\u0161ti vyplnit a nechat si potvrdit formul\u00e1\u0159 zvan\u00fd PIR Report na p\u0159ep\u00e1\u017ece pro reklamace zavazadel a ten po dod\u00e1n\u00ed zavazadla zaslat leteck\u00e9 spole\u010dnosti, kter\u00e1 operovala dan\u00fd let. Leti\u0161t\u011b VH Praha dle sv\u00e9ho tvrzen\u00ed nab\u00edz\u00ed rovn\u011b\u017e mo\u017enost takovou mimo\u0159\u00e1dnost nahl\u00e1sit nikoli prost\u0159ednictv\u00edm PIR Reportu, ale tak\u00e9 p\u0159es QR k\u00f3d, jist\u011b i kv\u016fli mo\u017en\u00e9mu zahlcen\u00ed uveden\u00e9 p\u0159ep\u00e1\u017eky.<\/p>\n

\u201eProplacen\u00ed skute\u010dn\u00fdch nutn\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f mohou cestuj\u00edc\u00ed po\u017eadovat po leteck\u00e9 spole\u010dnosti operuj\u00edc\u00ed dan\u00fd let, a nikoli po leti\u0161ti \u010di tzv. handlingov\u00e9 spole\u010dnosti, kter\u00e1 se zavazadly nakl\u00e1d\u00e1. Je nutn\u00e9 se na n\u011bj obr\u00e1tit p\u00edsemn\u011b a s\u00a0p\u0159ilo\u017een\u00edm PIR Reportu, a to bez zbyte\u010dn\u00e9ho odkladu po doru\u010den\u00ed zavazadla,\u201c<\/em> upozor\u0148uje Ond\u0159ej Tichota.<\/p>\n

Pravidla pro n\u00e1hrady \u0161kody v\u00a0p\u0159\u00edpad\u011b zpo\u017ed\u011bn\u00ed, ztr\u00e1ty \u010di po\u0161kozen\u00ed zavazadel jsou zanesena v\u00a0Montrealsk\u00e9 \u00famluv\u011b, kter\u00e1 maxim\u00e1ln\u00ed souhrnnou v\u00fd\u0161i n\u00e1hrady na ca 35\u00a0000 K\u010d. Pokud tedy lid\u00e9 let\u00ed na z\u00e1jezd se speci\u00e1ln\u00ed n\u00e1pln\u00ed, pro kter\u00e9 maj\u00ed vybaven\u00ed ve v\u00fdznamn\u011b zpo\u017ed\u011bn\u00e9m zavazadlu, a kter\u00e9 si tedy mus\u00ed po\u0159\u00eddit, pak mohou po\u017eadovat proplacen\u00ed n\u00e1kupu \u010di v\u00fdp\u016fj\u010dky takov\u00e9ho vybaven\u00ed. Bude se pak posuzovat nutnost takov\u00e9ho n\u00e1kladu za pln\u011bn\u00ed \u00fa\u010delu cesty.<\/p>\n

V\u00edce informac\u00ed o pr\u00e1vech cestuj\u00edc\u00edch tak\u00e9 na webu\u00a0www.evropskyspotrebitel.cz\/letecka-doprava<\/strong><\/a>. ESC \u010cesko p\u016fsob\u00ed p\u0159i \u010cesk\u00e9 obchodn\u00ed inspekci. \u010cinnost s\u00edt\u011b 29 Evropsk\u00fdch spot\u0159ebitelsk\u00fdch center (ECC-Net) je ji\u017e 19 let financov\u00e1na Evropskou komis\u00ed a z\u00fa\u010dastn\u011bn\u00fdmi st\u00e1ty. V\u00edce praktick\u00fdch informac\u00ed pro spot\u0159ebitele je na\u00a0www.evropskyspotrebitel.cz<\/strong><\/a>.<\/p>\n

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