{"id":30596,"date":"2015-09-10T19:18:56","date_gmt":"2015-09-10T18:18:56","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=30596"},"modified":"2015-09-10T19:21:58","modified_gmt":"2015-09-10T18:21:58","slug":"sdruzeni-obrany-spotrebitelu-nenechte-se-osalit-dalsimi-triky-dodavatelu-energii","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=30596","title":{"rendered":"SDRU\u017dEN\u00cd OBRANY SPOT\u0158EBITEL\u016e: Nedejte se o\u0161\u00e1lit dal\u0161\u00edmi triky dodavatel\u016f energi\u00ed"},"content":{"rendered":"
Sdru\u017een\u00ed obrany spot\u0159ebitel\u016f Moravy a Slezska, z. s. upozor\u0148uje spot\u0159ebitele, na nov\u00fd pokus firem p\u016fsob\u00edc\u00edch na trhu s\u00a0energiemi o sankcionov\u00e1n\u00ed spot\u0159ebitel\u016f, kte\u0159\u00ed se rozhodnou odstoupit od smlouvy o dod\u00e1vk\u00e1ch energi\u00ed uzav\u0159enou p\u0159i podomn\u00edm prodeji.<\/strong><\/h6>\n

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V\u00a0posledn\u00edch m\u011bs\u00edc\u00edch \u0159e\u0161\u00ed SOS MaS, z. s. ve sv\u00fdch poradn\u00e1ch pom\u011brn\u011b mnoho p\u0159\u00edpad\u016f se spole\u010dnost\u00ed Comfort Energy, kter\u00e1 spot\u0159ebitel\u016fm rozd\u00e1v\u00e1 \u017e\u00e1rovky, za kter\u00e9 v\u00a0p\u0159\u00edpad\u011b, \u017ee spot\u0159ebitel odstoup\u00ed od smlouvy o dod\u00e1vk\u00e1ch energi\u00ed, \u00fa\u010dtuje spot\u0159ebitel\u016fm 2000,- K\u010d. Jen tato kauza tro\u0161ku utichla, objevila se taktika nov\u00e1.<\/p>\n

Jde op\u011bt o dv\u011b prov\u00e1zan\u00e9 smlouvy, ob\u011b uzav\u0159en\u00e9 v\u00a0jednom okam\u017eiku podomn\u00edm prodejcem. Na jedn\u00e9 smlouv\u011b figuruje firma My Energy \u2013 poskytovatel slu\u017eeb v\u00a0oblasti energetick\u00e9ho poradenstv\u00ed, na druh\u00e9 firma Stabil Energy \u2013 dodavatel energi\u00ed.<\/p>\n

Finta spo\u010d\u00edv\u00e1 v\u00a0tom, \u017ee spot\u0159ebitel uzav\u0159e s\u00a0obchodn\u00edm z\u00e1stupcem spole\u010dnosti Stabil Energy nejen smlouvu o dod\u00e1vk\u00e1ch energi\u00ed, ale sou\u010dasn\u011b uzav\u0159e smlouvu o poskytov\u00e1n\u00ed slu\u017eeb v\u00a0oblasti energetick\u00e9ho poradenstv\u00ed. Zde n\u00e1m obchodn\u00ed z\u00e1stupce vystupuje v\u00a0postaven\u00ed zprost\u0159edkovatele pro firmu My Energy. Tato druh\u00e1 firma se ve smlouv\u011b zavazuje dohl\u00e9dnout na hladk\u00fd pr\u016fb\u011bh zm\u011bny dodavatele energi\u00ed, \u0159e\u0161it p\u0159\u00edpadn\u00e9 probl\u00e9my s\u00a0t\u00edm spojen\u00e9, prov\u00e9zt optimalizaci distribu\u010dn\u00edch sazeb\u2026 a to v\u0161echno bez\u00faplatn\u011b.<\/p>\n

Na v\u00fd\u0161e uveden\u00e9m by nebylo nic \u0161patn\u00e9ho, a\u017e na to, \u017ee z\u00e1kazn\u00edk \u2013 spot\u0159ebitel se v\u00a0t\u00e9to smlouv\u011b zavazuje k\u00a0tomu, \u017ee nebude zasahovat do uzav\u0159en\u00fdch smluv, m\u011bnit nastaven\u00ed produktov\u00fdch \u0159ad \u010di m\u011bnit dodavatele. Za poru\u0161en\u00ed t\u00e9to povinnosti stanov\u00ed smlouva sankci 1200,- K\u010d.<\/p>\n

C\u00edl je jasn\u00fd. Jednak m\u00e1 spot\u0159ebitele odradit od odstoupen\u00ed od smlouvy, a pokud tak p\u0159esto u\u010din\u00ed, sankcionovat jej.<\/p>\n

Spot\u0159ebitel m\u00e1 podle Ob\u010dansk\u00e9ho z\u00e1kon\u00edku pr\u00e1vo odstoupit od smlouvy o dod\u00e1vk\u00e1ch energi\u00ed, kter\u00e1 byla uzav\u0159ena na d\u00e1lku do 14 dn\u016f, u smlouvy, kter\u00e1 byla uzav\u0159ena p\u0159i podomn\u00edm prodeji a\u017e 5 dn\u00ed do zah\u00e1jen\u00ed dod\u00e1vek dle Energetick\u00e9ho z\u00e1kona. V\u00a0obou p\u0159\u00edpadech bez jak\u00e9koliv sankce.<\/p>\n

To, \u017ee je sankce sjedn\u00e1na ve smlouv\u011b s\u00a0jinou firmou a ne p\u0159\u00edmo s\u00a0dodavatelem energi\u00ed, je jen trikem, jak obej\u00edt tato z\u00e1konn\u00e1 ustanoven\u00ed.<\/p>\n

Podle n\u00e1zoru SOS MaS, z. s. nem\u00e1 firma My Energy s. r. o. pr\u00e1vo spot\u0159ebitele v\u00a0p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy s\u00a0dodavatelem energi\u00ed jakkoliv sankcionovat. Je to z\u00a0toho d\u016fvodu, \u017ee podle \u00a7 1812 odst. 2 Ob\u010dansk\u00e9ho z\u00e1kon\u00edku se k ustanoven\u00ed ve smlouv\u011b, ve kter\u00e9m se spot\u0159ebitel vzdal zvl\u00e1\u0161tn\u00edho pr\u00e1va, kter\u00e9 mu z\u00e1kon poskytuje, nep\u0159ihl\u00ed\u017e\u00ed. Takov\u00fdm \u201ezvl\u00e1\u0161tn\u00edm pr\u00e1vem\u201c je i z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy ve stanoven\u00fdch lh\u016ft\u00e1ch. K\u00a0ujedn\u00e1n\u00ed, ve kter\u00e9m se spot\u0159ebitel zavazuje nezasahovat do uzav\u0159en\u00fdch smluv, by se tedy podle n\u00e1zoru SOS MaS, z. s., nem\u011blo p\u0159ihl\u00ed\u017eet. Z\u00a0logiky v\u011bci pak vypl\u00fdv\u00e1, \u017ee nen\u00ed mo\u017en\u00e9 spot\u0159ebitele za poru\u0161en\u00ed tohoto z\u00e1vazku ani sankcionovat.<\/p>\n

Spot\u0159ebitel\u016fm, kte\u0159\u00ed si nebudou v\u011bd\u011bt v\u00a0komunikaci s\u00a0firmou My Energy s. r. o. rady, doporu\u010dujeme vyhledat pomoc a nav\u0161t\u00edvit n\u011bkterou z\u00a0na\u0161ich osobn\u00edch poraden, \u010di vyu\u017e\u00edt na\u0161ich slu\u017eeb elektronick\u00e9ho poradenstv\u00ed skrze webov\u00e9 str\u00e1nky, \u010di na poradensk\u00e9m emailu poradna@sos-msk.cz.<\/p>\n

\u00a0<\/em><\/strong><\/p>\n

Kontakt:<\/em><\/strong><\/p>\n

Sdru\u017een\u00ed obrany spot\u0159ebitel\u016f Moravy a Slezska z.s.
\n<\/em>Tel\/fax.596 111\u00a0252, mobil 606\u00a0832 280
\n<\/em>ostrava@sos-msk.cz<\/a><\/em><\/strong><\/p>\n

Marcela Reichelov\u00e1, p\u0159edsedkyn\u011b,\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ,
\nreichelova@sos-msk.cz<\/a><\/strong>, tel. 602\u00a0722\u00a0584<\/em><\/p>\n

Sdru\u017een\u00ed obrany spot\u0159ebitel\u016f Moravy a Slezska, z.s. je nez\u00e1visl\u00fd, neziskov\u00fd spolek, h\u00e1j\u00edc\u00ed z\u00e1jmy spot\u0159ebitel\u016f. Poskytuje z\u00e1kladn\u00ed informace o reklama\u010dn\u00edm \u0159\u00edzen\u00ed, o d\u00e9lce z\u00e1ru\u010dn\u00ed doby, lh\u016ft\u011b k vy\u0159\u00edzen\u00ed reklamace nebo podm\u00ednk\u00e1ch odstoupen\u00ed od kupn\u00ed smlouvy nejen na internetov\u00e9m serveru ww.sos-msk.cz, emailov\u00e9 adrese: poradna@sos-msk.cz nebo na poradensk\u00e9 lince 608\u00a0722 582<\/strong>, ale tak\u00e9 ve sv\u00fdch poradn\u00e1ch, kter\u00e9 provozuje v m\u011bstech Moravskoslezsk\u00e9ho, Olomouck\u00e9ho, Zl\u00ednsk\u00e9ho, Jihomoravsk\u00e9ho, Pardubick\u00e9ho, Libereck\u00e9ho, \u00dasteck\u00e9ho a Jiho\u010desk\u00e9ho kraje. Krom\u011b poradenstv\u00ed realizuje \u0159adu dal\u0161\u00edch aktivit, zam\u011b\u0159en\u00fdch na zlep\u0161en\u00ed postaven\u00ed spot\u0159ebitel\u016f a spolupracuje s\u00a0\u0159adou dal\u0161\u00edch neziskov\u00fdch organizac\u00ed, kter\u00e9 prosazuj\u00ed a obhajuj\u00ed pr\u00e1va a z\u00e1jmy ob\u010dan\u016f.<\/em><\/p>\n

S\u00eddlo :<\/em><\/strong><\/p>\n

St\u0159elni\u010dn\u00ed 8, 702 00 OSTRAVA
\n<\/em>Tel.\/fax : 596 111\u00a0252, 606\u00a0832 280
\n<\/em>E-mail: ostrava@sos-msk.cz<\/a><\/strong><\/em><\/p>\n

Poradn\u00ed dny :<\/strong><\/p>\n

Ostrava : Po: 13 \u2013 17 hodin, \u00dat: 14 \u2013 17 hodin, \u010ct: 9 \u2013 12 hodin, tel. 596\u00a0111\u00a0252
\n<\/em>Bohum\u00edn : \u00dat: 9 \u2013 12 hodin, \u010ct: 14 \u2013 17 hodin, tel. 605\u00a0801 362
\n<\/em>\u010cesk\u00fd T\u011b\u0161\u00edn : St: 13 \u2013 17 hodin \u2013 ka\u017edou prvn\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em> 558 712\u00a0695,<\/em> 723 692 166
\n<\/em>Fren\u0161t\u00e1t p.R. : St: 13 \u2013 17 hodin \u2013 ka\u017edou druhou st\u0159edu v\u00a0m\u011bs\u00edci, tel. 556 833\u00a0270
\nBrunt\u00e1l : St: 13 \u2013 17 hodin \u2013 ka\u017edou druhou st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em>554\u00a0706\u00a0276,<\/em> 723 692 166
\n<\/em>Nov\u00fd Ji\u010d\u00edn : St: 13 \u2013 17 hodin \u2013 ka\u017edou t\u0159et\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em> 556 768 309
\n<\/em>Opava : St: 13 \u2013 17 hodin \u2013 ka\u017edou t\u0159et\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em> 553 756 601
\n<\/em>Fr\u00fddek\u2013M\u00edstek : St: 12 \u2013 16 hodin \u2013 ka\u017edou \u010dtvrtou st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em>723 692 166
\n<\/em>Olomouc: P\u00e1: 12 \u2013 16 hodin \u2013 ka\u017ed\u00fd prvn\u00ed p\u00e1tek v\u00a0m\u011bs\u00edci, tel. 773\u00a0901\u00a0773
\n<\/em>Hranice: St: 13 \u2013 17 hodin \u2013 ka\u017edou prvn\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel. 581\u00a0828\u00a0560-1
\n<\/em>P\u0159erov : St: 13 \u2013 17 hodin \u2013 ka\u017edou \u010dtvrtou st\u0159edu v\u00a0m\u011bs\u00edci, tel. 773\u00a0901 773
\n<\/em>Jesen\u00edk: St: 13.00 \u2013 17.00 \u2013 ka\u017edou \u010dtvrtou st\u0159edu v\u00a0m\u011bs\u00edci, tel. 772\u00a0623 536
\n<\/em>Krom\u011b\u0159\u00ed\u017e: St: 13 \u2013 17 hodin \u2013 ka\u017edou druhou st\u0159edu v\u00a0m\u011bs\u00edci, tel.<\/em> 573\u00a0321\u00a0307, 773 901 773
\n<\/em>Otrokovice: St: 13 \u2013 17 hodin <\/em>\u2013<\/em>po p\u0159edch\u00e1zej\u00edc\u00ed tel. dohod\u011b, tel.<\/em>773\u00a0901\u00a0773
\n<\/em>Uhersk\u00e9 Hradi\u0161t\u011b: St.13.00 \u2013 17.00 hodin ka\u017edou t\u0159et\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel.572 525 655,773\u00a0901\u00a0773
\n<\/em>Vala\u0161sk\u00e9 Mezi\u0159\u00ed\u010d\u00ed: St: 13 \u2013 17 hodin \u2013 ka\u017edou \u010dtvrtou st\u0159edu v\u00a0m\u011bs\u00edci, tel. 571\u00a0674 516
\nK\u0159tiny: St: 13 \u2013 17 hodin \u2013 ka\u017edou t\u0159et\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel. 516\u00a0439\u00a0080
\n<\/em>Liberec: St: 13 \u2013 17 hodin \u2013 ka\u017edou t\u0159et\u00ed st\u0159edu v\u00a0m\u011bs\u00edci, tel.607 921\u00a0290
\n<\/em>D\u011b\u010d\u00edn: \u00dat: 13.00 \u2013 17.00 hodin \u2013 ka\u017ed\u00e9 \u010dtvrt\u00e9 \u00fater\u00fd v\u00a0m\u011bs\u00edci, tel. <\/em>607 922 405, 773 772\u00a0683
\n<\/em>\u010cesk\u00e9 Bud\u011bjovice: \u010ct: 13.00 \u2013 16.00 hodin ka\u017ed\u00fd \u010dtvrtek v\u00a0m\u011bs\u00edci, tel.<\/em> 607 920 869, 386 360 262
\n<\/em>Praha: po p\u0159edch\u00e1zej\u00edc\u00ed telefonick\u00e9 objedn\u00e1vce, tel. 606\u00a0382\u00a0280<\/em><\/p>\n

E-mail pro spot\u0159ebitelsk\u00e9 dotazy poradna@sos-msk.cz<\/a><\/strong><\/em><\/p>\n

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Sdru\u017een\u00ed obrany spot\u0159ebitel\u016f Moravy a Slezska<\/strong><\/p>\n

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Sdru\u017een\u00ed obrany <\/p>\n","protected":false},"author":2,"featured_media":20800,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2015\/05\/sdru\u017een\u00ed-obrany-spot\u0159ebitel\u016f.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/30596"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30596"}],"version-history":[{"count":8,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/30596\/revisions"}],"predecessor-version":[{"id":30689,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/30596\/revisions\/30689"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/20800"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=30596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=30596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}