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Z pr\u00e1vn\u00edho hlediska je b\u011b\u017en\u00e1 objedn\u00e1vka zbo\u017e\u00ed na internetu nej\u010dast\u011bji tvo\u0159ena dv\u011bma pr\u00e1vn\u00edmi vztahy. Kupn\u00ed smlouvou mezi kupuj\u00edc\u00edm a prod\u00e1vaj\u00edc\u00edm a smlouvou o p\u0159eprav\u011b mezi p\u0159epravn\u00ed spole\u010dnost\u00ed a zpravidla odes\u00edlatelem. To m\u00e1 vliv i na ot\u00e1zku, kdo je odpov\u011bdn\u00fd za po\u0161kozen\u00ed z\u00e1silky p\u0159i p\u0159eprav\u011b. \u201eObecn\u011b \u0159e\u010deno, za z\u00e1silku odpov\u00edd\u00e1 odes\u00edlatel a\u017e do jej\u00edho p\u0159ed\u00e1n\u00ed p\u0159epravn\u00ed spole\u010dnosti. Pot\u00e9 za ni odpov\u00edd\u00e1 p\u0159epravn\u00ed spole\u010dnosti a\u017e do okam\u017eiku jej\u00edho p\u0159ed\u00e1n\u00ed p\u0159\u00edjemci. Jakmile ji p\u0159\u00edjemce obdr\u017e\u00ed, je za ni odpov\u011bdn\u00fd on s\u00e1m,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. To plat\u00ed zejm\u00e9na u kupn\u00edch smluv mezi dv\u011bma fyzick\u00fdmi osobami, zpravidla uzav\u0159en\u00fdch skrze bazary \u010di tzv. \u201emarketplaces” nebo u smluv mezi dv\u011bma podnikateli.<\/p>\nV\u00fdjimkou ze zm\u00edn\u011bn\u00e9ho pravidla je v\u0161ak spot\u0159ebitelsk\u00e1 koup\u011b. Pokud si zbo\u017e\u00ed zakoupil spot\u0159ebitel a prod\u00e1vaj\u00edc\u00ed, typicky e-shop, v\u011bc odes\u00edl\u00e1, je prod\u00e1vaj\u00edc\u00ed odpov\u011bdn\u00fd za z\u00e1silku a\u017e do okam\u017eiku jej\u00edho doru\u010den\u00ed spot\u0159ebiteli. Tedy ne pouze do okam\u017eiku p\u0159ed\u00e1n\u00ed p\u0159epravn\u00ed spole\u010dnosti, jak tomu bylo v p\u0159edchoz\u00edm p\u0159\u00edpad\u011b. T\u00e9to problematice jsme se v\u011bnovali ji\u017e d\u0159\u00edve.<\/p>\n
Pokud na z\u00e1silce vznikla \u0161koda, m\u016f\u017ee reklamaci v\u016f\u010di p\u0159epravn\u00ed spole\u010dnosti uplatnit pouze osoba, kter\u00e1 s p\u0159epravn\u00ed spole\u010dnost\u00ed uzav\u0159ela smlouvu o p\u0159eprav\u011b. V\u011bt\u0161inou to bude odes\u00edlatel, kdo p\u0159epravu objedn\u00e1v\u00e1. Nemus\u00ed tomu v\u0161ak b\u00fdt v\u017edy, p\u0159epravu m\u016f\u017ee toti\u017e zajistit i samotn\u00fd p\u0159\u00edjemce z\u00e1silky. \u201ePokud kupuj\u00edc\u00ed po p\u0159ijet\u00ed z\u00e1silky zjist\u00ed, \u017ee mu z\u00e1silka dorazila po\u0161kozen\u00e1, nem\u016f\u017ee b\u011b\u017en\u011b uplatnit reklamaci p\u0159\u00edmo u p\u0159epravn\u00ed spole\u010dnosti. M\u016f\u017ee v\u0161ak reklamovat u prod\u00e1vaj\u00edc\u00edho, jeliko\u017e prod\u00e1vaj\u00edc\u00ed s p\u0159epravcem uzav\u0159el smlouvu,\u201c<\/em> rad\u00ed Hek\u0161ov\u00e1.<\/p>\n V\u017edy je na odes\u00edlateli, aby z\u00e1silku vhodn\u011b zabalil. To plat\u00ed jak v p\u0159\u00edpad\u011b prodeje zbo\u017e\u00ed, tak v p\u0159\u00edpad\u011b jeho vr\u00e1cen\u00ed e-shopu, pokud jste nap\u0159\u00edklad odstoupili od smlouvy. V p\u0159\u00edpad\u011b vr\u00e1cen\u00ed zbo\u017e\u00ed e-shopu jsou \u010dasto dostupn\u00e9 pokyny k zabalen\u00ed zbo\u017e\u00ed. Pokud je spot\u0159ebitel dodr\u017e\u00ed, nebude zpravidla za p\u0159\u00edpadn\u00e9 po\u0161kozen\u00ed zodpov\u011bdn\u00fd a zodpov\u011bdnost p\u0159ejde na prodejce. Je v\u0161ak pot\u0159eba, aby dodr\u017een\u00ed t\u011bchto pokyn\u016f nebylo v rozporu se zdrav\u00fdm rozumem \u2013 pokud prod\u00e1vaj\u00edc\u00ed poskytne pokyny pro vr\u00e1cen\u00ed bot, zat\u00edmco spot\u0159ebitel vrac\u00ed skleni\u010dky, mus\u00ed mu b\u00fdt jasn\u00e9, \u017ee je pot\u0159eba kvalitn\u011bj\u0161\u00ed ochrana. I p\u0159es pochyben\u00ed prod\u00e1vaj\u00edc\u00edho by se tak odpov\u011bdnosti zprostit nemohl.<\/p>\n Pokud z\u00e1silka nebude vhodn\u011b zabalen\u00e1, p\u0159epravce s nejvy\u0161\u0161\u00ed pravd\u011bpodobnost\u00ed nebude odpov\u011bdn\u00fd za p\u0159\u00edpadn\u00e9 po\u0161kozen\u00ed vznikl\u00e9 b\u011bhem p\u0159epravy. N\u011bkte\u0159\u00ed p\u0159epravci nab\u00edzej\u00ed mo\u017enost zasl\u00e1n\u00ed z\u00e1silky v re\u017eimu \u201ek\u0159ehk\u00e9\u201d, zpravidla za p\u0159\u00edplatek. A\u010dkoliv se v takov\u00e9m p\u0159\u00edpad\u011b p\u0159epravce zavazuje zach\u00e1zet se z\u00e1silkou se zv\u00fd\u0161enou opatrnost\u00ed, pokud byla z\u00e1silka nedostate\u010dn\u011b zabalena, odpov\u011bdnost ponese op\u011bt odes\u00edlatel. Pokud v\u0161ak na z\u00e1silku ozna\u010den\u00ed \u201epozor, k\u0159ehk\u00e9\u201d um\u00edstil samotn\u00fd odes\u00edlatel, ani\u017e by s p\u0159epravcem zvl\u00e1\u0161tn\u00ed re\u017eim sjednal, nem\u00e1 ozna\u010den\u00ed na povinnosti a odpov\u011bdnost p\u0159epravce \u017e\u00e1dn\u00fd vliv. Tak\u00e9 se st\u00e1v\u00e1, \u017ee n\u011bkte\u0159\u00ed p\u0159epravci p\u0159epravu k\u0159ehk\u00fdch z\u00e1silek rovnou vylou\u010d\u00ed ve sv\u00fdch obchodn\u00edch podm\u00ednk\u00e1ch. Pokud i p\u0159esto odes\u00edlatel za\u0161le p\u0159edm\u011bt, u kter\u00e9ho je v\u011bt\u0161\u00ed \u0161ance po\u0161kozen\u00ed, p\u0159epravce bude za odpov\u011bdnost ru\u010dit v rozsahu b\u011b\u017en\u00e9 z\u00e1silky a bude tak op\u011bt posuzov\u00e1no, zda byla z\u00e1silka odes\u00edlatelem \u0159\u00e1dn\u011b zabalena.<\/p>\n Nab\u00edz\u00ed se i mo\u017enost poji\u0161t\u011bn\u00ed z\u00e1silky proti rozbit\u00ed. Op\u011bt v\u0161ak plat\u00ed, \u017ee pokud bylo \u0161patn\u011b zabaleno, vinu nese odes\u00edlatel a ani poji\u0161t\u011bn\u00ed mu v tomto nepom\u016f\u017ee. \u201eTak\u00e9 je dobr\u00e9 v\u011bnovat pozornost podm\u00ednk\u00e1m poji\u0161t\u011bn\u00ed, jeliko\u017e n\u011bkter\u00e1 poji\u0161t\u011bn\u00ed maj\u00ed sjednanou spolu\u00fa\u010dast odes\u00edlatele,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n dTest<\/strong><\/p>\n <\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" S oblibou <\/p>\n","protected":false},"author":2,"featured_media":295054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2024\/01\/11\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/295053"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=295053"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/295053\/revisions"}],"predecessor-version":[{"id":295055,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/295053\/revisions\/295055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/295054"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=295053"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=295053"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=295053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Balen\u00ed je v\u011bda<\/h6>\n
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