{"id":287787,"date":"2023-09-26T12:22:51","date_gmt":"2023-09-26T11:22:51","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=287787"},"modified":"2023-09-26T12:22:51","modified_gmt":"2023-09-26T11:22:51","slug":"dtest-reklamace-nabytku-neni-za-trest","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=287787","title":{"rendered":"dTest: Reklamace n\u00e1bytku nen\u00ed za trest"},"content":{"rendered":"<h4>Za\u0159izujete novou lo\u017enici a postel v\u00e1m dodali v jin\u00e9 barv\u011b, ne\u017e jste cht\u011bli? Koupili jste si v obchod\u011b s n\u00e1bytkem novou sk\u0159\u00ed\u0148, ale po slo\u017een\u00ed v\u00e1m za\u010dala padat na hlavu? Stejn\u011b jako u jin\u00fdch v\u00fdrobk\u016f se vady n\u00e1bytku \u0159e\u0161\u00ed reklamac\u00ed. I ost\u0159\u00edlen\u00fd spot\u0159ebitel by si v\u0161ak m\u011bl d\u00e1t pozor na specifika, kter\u00e1 takov\u00e1 reklamace n\u00e1bytku sk\u00fdt\u00e1.<\/h4>\n<h6>Odes\u00edlat celou komodu kv\u016fli jednomu \u0161upl\u00edku? Ne!<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Vady n\u00e1bytku se \u0159e\u0161\u00ed standardn\u00ed reklamac\u00ed. M\u016f\u017eete se v\u0161ak dostat do situace, kdy v\u00e1m po pr\u00e1vn\u00ed str\u00e1nce reklamace v po\u0159\u00e1dku prob\u00edh\u00e1, problematick\u00fd v\u0161ak m\u016f\u017ee b\u00fdt postup vy\u0159izov\u00e1n\u00ed reklamace. V z\u00e1vislosti na povaze vady \u010di n\u00e1bytku se zde nab\u00edz\u00ed n\u011bkolik \u0159e\u0161en\u00ed.<\/p>\n<p>M\u016f\u017ee se st\u00e1t, \u017ee si koup\u00edte velkou sk\u0159\u00ed\u0148, ov\u0161em madlo jednoho \u0161upl\u00edku je vadn\u00e9. V reakci na reklamaci po v\u00e1s v\u0161ak prodejce chce, abyste rozm\u011brnou sk\u0159\u00ed\u0148 celou rozmontovali a zaslali mu ji na posouzen\u00ed, stejn\u011b jako u ka\u017ed\u00e9 jin\u00e9 standardn\u00ed reklamace. Nemusej\u00ed na v\u00e1s p\u0159ich\u00e1zet mdloby, nebudete ji muset celou rozeb\u00edrat. Z\u00e1kon v\u00e1m neukl\u00e1d\u00e1 povinnost odeslat prodejci zbo\u017e\u00ed se v\u0161emi \u010d\u00e1stmi, kter\u00e9 pro vy\u0159\u00edzen\u00ed reklamace nejsou pot\u0159ebn\u00e9. \u201e<em>Pokud by to po v\u00e1s naopak prodejce vy\u017eadoval, by\u0165 to pro n\u00e1pravu vady nen\u00ed pot\u0159eba, jednalo by se o nep\u0159im\u011b\u0159en\u00fd po\u017eadavek ze strany prod\u00e1vaj\u00edc\u00edho,\u201d<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<h6>Demont\u00e1\u017e a p\u0159eprava rozm\u011brn\u00e9ho n\u00e1bytku<\/h6>\n<p>Co ale d\u011blat v p\u0159\u00edpad\u011b, kdy povaha vady zp\u016fsobuje, \u017ee je nepou\u017eiteln\u00e1 cel\u00e1 sk\u0159\u00ed\u0148, a tud\u00ed\u017e je demont\u00e1\u017e a jej\u00ed odesl\u00e1n\u00ed prodejci opravdu pot\u0159eba? M\u016f\u017eete se dostat do situace, kdy po v\u00e1s prodejce po\u017eaduje, abyste ji doru\u010dili, s\u00e1m ov\u0161em dopravu zajistit nechce. Nezoufejte, nemus\u00edte sh\u00e1n\u011bt velk\u00e9 auto od souseda ani st\u011bhov\u00e1ky. \u201e<em>Dle rozsudku Nejvy\u0161\u0161\u00edho soudu nelze po spot\u0159ebiteli spravedliv\u011b po\u017eadovat, aby s\u00e1m zajistil p\u0159epravu v\u011bci o zna\u010dn\u00e9 hmotnosti a rozm\u011brech k prodejci,\u201d<\/em> uji\u0161\u0165uje Eduarda Hek\u0161ov\u00e1. Zaji\u0161t\u011bn\u00ed dopravy je tak na prod\u00e1vaj\u00edc\u00edm. Jestli po\u0161le vlastn\u00ed zam\u011bstnance, nebo objedn\u00e1 p\u0159epravn\u00ed slu\u017ebu, u\u017e je na n\u011bm.<\/p>\n<p>Ov\u0161em v n\u011bkter\u00fdch p\u0159\u00edpadech i objedn\u00e1n\u00ed p\u0159epravn\u00ed slu\u017eby m\u016f\u017ee b\u00fdt ze strany prodejce chybn\u00fdm krokem. Jist\u00e9 typy n\u00e1bytku, t\u0159eba n\u00e1bytek vestav\u011bn\u00fd, vy\u017eaduj\u00ed, aby byly doma namontov\u00e1ny. Pokud se vada projevila po takov\u00e9 mont\u00e1\u017ei, ob\u010dansk\u00fd z\u00e1kon\u00edk prod\u00e1vaj\u00edc\u00edmu ukl\u00e1d\u00e1 povinnost zajistit demont\u00e1\u017e vadn\u00e9 v\u011bci a n\u00e1slednou mont\u00e1\u017e v\u011bci nov\u00e9, bezvadn\u00e9. Zpravidla by tak m\u011bl dorazit pracovn\u00edk zp\u016fsobil\u00fd v\u00fdrobek demontovat a odv\u00e9zt. \u201e<em>Pokud by v\u0161ak prodejce i p\u0159esto objednal pouh\u00fd svoz skrze p\u0159epravn\u00ed slu\u017ebu, i na to ob\u010dansk\u00fd z\u00e1kon\u00edk pamatuje. D\u00e1v\u00e1 v\u00e1m toti\u017e pr\u00e1vo demont\u00e1\u017e prov\u00e9st, a prodejci zase povinnost n\u00e1klady s demont\u00e1\u017e\u00ed spojen\u00e9 v\u00e1m uhradit,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1 z dTestu.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Za\u0159izujete novou <\/p>\n","protected":false},"author":2,"featured_media":287789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/09\/26\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/287787"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=287787"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/287787\/revisions"}],"predecessor-version":[{"id":287788,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/287787\/revisions\/287788"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/287789"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=287787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=287787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=287787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}