{"id":283355,"date":"2023-07-24T11:02:28","date_gmt":"2023-07-24T10:02:28","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=283355"},"modified":"2023-07-24T11:02:28","modified_gmt":"2023-07-24T10:02:28","slug":"dtest-pozor-na-objednavky-z-e-shopu-mimo-eu","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=283355","title":{"rendered":"dTest: Pozor na objedn\u00e1vky z e-shop\u016f mimo EU"},"content":{"rendered":"

Zpravidla nejlevn\u011bj\u0161\u00ed ceny zbo\u017e\u00ed nab\u00edz\u00ed e-shopy, o kter\u00fdch jste mnoho nesly\u0161eli. Ne v\u017edy se v\u0161ak vyplat\u00ed u takov\u00e9ho obchodn\u00edka nakoupit. Jak postupovat v p\u0159\u00edpad\u011b nezn\u00e1m\u00e9ho e-shopu a jak jej prov\u011b\u0159it?<\/h4>\n

Cena rizika<\/h6>\n

\"\"Ni\u017e\u0161\u00ed ceny jsou zpravidla vykoupeny vy\u0161\u0161\u00edm rizikem toho, \u017ee dod\u00e1n\u00ed zbo\u017e\u00ed \u010di n\u00e1sledn\u00e1 komunikace bude nap\u0159\u00edklad u reklamace slo\u017eit\u011bj\u0161\u00ed. \u201e\u010casto se setk\u00e1v\u00e1me s t\u00edm, \u017ee spot\u0159ebitel\u016fm od nezn\u00e1m\u00fdch e-shop\u016f zbo\u017e\u00ed v\u016fbec nedoraz\u00ed<\/em>,\u201c uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. Vzhledem k tomu, \u017ee tyto e-shopy b\u00fdvaj\u00ed ve spoust\u011b p\u0159\u00edpad\u016f anonymn\u00ed, je pot\u00e9 i vym\u00e1h\u00e1n\u00ed pr\u00e1va velmi slo\u017eit\u00e9. \u010cesk\u00e1 obchodn\u00ed inspekce m\u016f\u017ee p\u016fsobit jen na \u00fazem\u00ed \u010cesk\u00e9 republiky a pokud u e-shopu nen\u00ed zn\u00e1m provozovatel, je pro ni t\u011b\u017ek\u00e9 zas\u00e1hnout. N\u00e1kup za n\u00edzkou cenu na anonymn\u00edm e-shopu tak m\u016f\u017ee b\u00fdt kontraproduktivn\u00ed.<\/p>\n

Jak ov\u011b\u0159it e-shop<\/h6>\n

Ov\u011b\u0159en\u00ed e-shopu p\u0159ed samotn\u00fdm n\u00e1kupem je velmi d\u016fle\u017eit\u00e9. \u201eSpot\u0159ebitel\u00e9 kontrolu e-shopu p\u0159ed n\u00e1kupem v mnoh\u00fdch p\u0159\u00edpadech podce\u0148uj\u00ed, a vystavuj\u00ed se tak zbyte\u010dn\u00e9mu riziku,\u201c<\/em> upozor\u0148uje Hek\u0161ov\u00e1 z dTestu. Ov\u011b\u0159en\u00ed e-shopu umo\u017e\u0148uje tent\u00fd\u017e internetov\u00fd vyhled\u00e1va\u010d, kter\u00fd pou\u017e\u00edv\u00e1te p\u0159i vyhled\u00e1v\u00e1n\u00ed zbo\u017e\u00ed. S jeho pomoc\u00ed m\u016f\u017eete naj\u00edt nez\u00e1visl\u00e9 recenze a zjistit, zda nejsou probl\u00e9my s dod\u00e1n\u00edm, \u010di \u0159e\u0161en\u00edm potencion\u00e1ln\u00edch probl\u00e9m\u016f v r\u00e1mci reklamace apod. \u201eKomunikaci e-shopu se spot\u0159ebiteli, kte\u0159\u00ed m\u011bli n\u011bjak\u00fd probl\u00e9m, mohou spot\u0159ebitel\u00e9 nal\u00e9zt i na na\u0161ich str\u00e1nk\u00e1ch Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a>,<\/em>\u201c rad\u00ed d\u00e1le Hek\u0161ov\u00e1.<\/p>\n

V neposledn\u00ed \u0159ad\u011b lze vyu\u017e\u00edt i nez\u00e1visl\u00fdch recenzn\u00edch port\u00e1l\u016f, kter\u00e9 eviduj\u00ed stovky e-shop\u016f. Pokud v\u0161ak e-shop nen\u00ed v \u017e\u00e1dn\u00e9 datab\u00e1zi a recenze na n\u011bj nelze naj\u00edt, n\u00e1kup nelze doporu\u010dit. Doporu\u010dit v\u0161ak m\u016f\u017eeme \u0159\u00e1dn\u011b prostudovat obchodn\u00ed podm\u00ednky dan\u00e9ho e-shopu. V nich by m\u011bly b\u00fdt uvedeny ve\u0161ker\u00e9 informace o provozovateli v\u010detn\u011b jeho adresy. Adresa mimo EU m\u016f\u017ee znamenat vy\u0161\u0161\u00ed n\u00e1klady na dod\u00e1n\u00ed (nap\u0159. celn\u00ed poplatky), o kter\u00fdch v\u0161ak spot\u0159ebitel mus\u00ed b\u00fdt p\u0159edem informov\u00e1n. Z\u00e1rove\u0148 to tak\u00e9 znamen\u00e1 hor\u0161\u00ed vymahatelnost pr\u00e1va, nebo\u0165 takov\u00fd obchodn\u00edk nebude spadat pod s\u00ed\u0165 Evropsk\u00e9ho spot\u0159ebitelsk\u00e9ho centra. Pro\u010dten\u00edm obchodn\u00edch podm\u00ednek se spot\u0159ebitel\u00e9 tak\u00e9 vyvaruj\u00ed p\u0159\u00edpadn\u00e9mu p\u0159ekvapen\u00ed v p\u0159\u00edpad\u011b n\u00e1kupn\u00ed galerie.<\/p>\n

Z\u00e1v\u011brem je vhodn\u00e9 e-shop prov\u011b\u0159it i pomoc\u00ed str\u00e1nek \u010cesk\u00e9 obchodn\u00ed inspekce, kter\u00e1 eviduje rizikov\u00e9 e-shopy na www.rizikove.cz<\/strong><\/a>, \u010di na str\u00e1nk\u00e1ch<\/strong> <\/a>na\u0161\u00ed spot\u0159ebitelsk\u00e9 organizace.<\/p>\n

Probl\u00e9m po n\u00e1kupu<\/h6>\n

\u201ePokud jste ji\u017e na takov\u00e9m e-shopu nakoupili a nyn\u00ed \u0159e\u0161\u00edte n\u011bjak\u00fd probl\u00e9m, m\u016f\u017eete se na n\u00e1s obr\u00e1tit,\u201c<\/em> pod\u00e1v\u00e1 pomocnou ruku Eduarda Hek\u0161ov\u00e1. Vyu\u017e\u00edt spot\u0159ebitel\u00e9 mohou jak st\u00ed\u017enostn\u00ed port\u00e1l Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a>, tak telefonickou poradnu na \u010d\u00edsle 299 149 009 (ka\u017ed\u00fd v\u0161edn\u00ed den 9-17 hodin). V ka\u017ed\u00e9m p\u0159\u00edpad\u011b se v\u0161ak nemus\u00edte ob\u00e1vat situaci \u0159e\u0161it, proto\u017ee v opa\u010dn\u00e9m p\u0159\u00edpad\u011b hroz\u00ed, \u017ee va\u0161e pen\u00edze z\u016fstanou u nepoctiv\u00fdch obchodn\u00edk\u016f.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Zpravidla nejlevn\u011bj\u0161\u00ed <\/p>\n","protected":false},"author":2,"featured_media":283357,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/07\/20\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/283355"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=283355"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/283355\/revisions"}],"predecessor-version":[{"id":283356,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/283355\/revisions\/283356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/283357"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=283355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=283355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=283355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}