{"id":282118,"date":"2023-06-30T11:28:19","date_gmt":"2023-06-30T10:28:19","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=282118"},"modified":"2023-06-30T11:28:19","modified_gmt":"2023-06-30T10:28:19","slug":"dtest-jak-predejit-dvojimu-zklamani-pri-zrusene-kulturni-akci","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=282118","title":{"rendered":"dTest: Jak p\u0159edej\u00edt dvoj\u00edmu zklam\u00e1n\u00ed p\u0159i zru\u0161en\u00e9 kulturn\u00ed akci"},"content":{"rendered":"
Se zru\u0161en\u00fdmi kulturn\u00edmi \u010di sportovn\u00edmi akcemi se spot\u0159ebitel\u00e9 pot\u00fdkali zejm\u00e9na v dob\u011b koronavirov\u00e9 pandemie. Ani v letn\u00edch m\u011bs\u00edc\u00edch nabit\u00fdch koncerty, festivaly nebo st\u00e1le popul\u00e1rn\u011bj\u0161\u00edmi stand-up v\u00fdstupy nen\u00ed zru\u0161en\u00ed napl\u00e1novan\u00e9 akce v\u00fdjimkou. Zklam\u00e1n\u00ed z u\u0161l\u00e9 p\u0159\u00edle\u017eitosti vid\u011bt a p\u0159edev\u0161\u00edm na\u017eivo sly\u0161et nap\u0159\u00edklad obl\u00edbenou kapelu se nav\u00edc n\u00e1sob\u00ed, pokud po\u0159adatel odm\u00edt\u00e1 akci uspo\u0159\u00e1dat v n\u00e1hradn\u00edm term\u00ednu \u010di vr\u00e1tit vstupn\u00e9. Jak v takov\u00fdch situac\u00edch postupovat?<\/h6>\n

\"\"Obecn\u011b plat\u00ed, \u017ee p\u0159i zru\u0161en\u00e9 akci nebo nap\u0159\u00edklad vzd\u011bl\u00e1vac\u00edm \u010di jin\u00e9m kurzu m\u00e1 spot\u0159ebitel v\u017edy pr\u00e1vo \u017e\u00e1dat vr\u00e1cen\u00ed pen\u011bz. Z pohledu z\u00e1kona se p\u0159itom nejedn\u00e1 o slo\u017eitou situaci. Spot\u0159ebitel s po\u0159adatelem uzav\u0159el smlouvu. Spot\u0159ebitel sv\u00e9 povinnosti ze smlouvy splnil zaplacen\u00edm ceny vstupn\u00e9ho, naopak po\u0159adatel nedodal to, k \u010demu se zav\u00e1zal \u2013 akci neuspo\u0159\u00e1dal. V takov\u00e9 situaci m\u00e1 po\u0159adatel k dispozici pen\u00edze z vybran\u00e9ho vstupn\u00e9ho bezd\u016fvodn\u011b a je povinen je vydat pr\u00e1v\u011b jako bezd\u016fvodn\u00e9 obohacen\u00ed. Pokud by po\u0159adatel s vyplacen\u00edm \u010d\u00e1stky odpov\u00eddaj\u00edc\u00ed vstupn\u00e9mu ot\u00e1lel, m\u016f\u017ee spot\u0159ebitel dokonce po\u017eadovat zaplacen\u00ed \u00farok\u016f z prodlen\u00ed.<\/p>\n

Vedle pr\u00e1va na vr\u00e1cen\u00ed pen\u011bz za neuskute\u010dn\u011bnou akci u\u017e ov\u0161em dal\u0161\u00ed pr\u00e1va spot\u0159ebiteli zpravidla nevznikaj\u00ed. Zru\u0161en\u00ed akce toti\u017e ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f nen\u00ed svobodnou volbou po\u0159adatele, n\u00fdbr\u017e je vynucen\u00e9 v d\u016fsledku mimo\u0159\u00e1dn\u00e9 a nep\u0159edv\u00eddateln\u00e9 p\u0159ek\u00e1\u017eky, kter\u00e1 vznikla nez\u00e1visle na jeho v\u016fli. Jedn\u00e1 se tedy o takzvan\u00fd z\u00e1sah vy\u0161\u0161\u00ed moci. Ten m\u016f\u017ee spo\u010d\u00edvat t\u0159eba v onemocn\u011bn\u00ed hlavn\u00edho um\u011blce \u010di hav\u00e1ri\u00ed v m\u00edst\u011b kon\u00e1n\u00ed akce. Pr\u00e1v\u011b vzhledem k nep\u0159edv\u00eddatelnosti a mimo\u0159\u00e1dnosti situace pak spot\u0159ebitel nem\u016f\u017ee po po\u0159adateli po\u017eadovat nap\u0159\u00edklad n\u00e1hradu \u0161kody, kter\u00e1 mu se zru\u0161enou akc\u00ed vznikla.<\/p>\n

N\u00e1hradn\u00ed pln\u011bn\u00ed nebo vr\u00e1cen\u00ed pen\u011bz?<\/h6>\n

Pro po\u0159adatele akce bude v mnoha p\u0159\u00edpadech snaz\u0161\u00ed nam\u00edsto finan\u010dn\u00edho narovn\u00e1n\u00ed navrhnout n\u00e1hradn\u00ed pln\u011bn\u00ed. Nap\u0159\u00edklad za neuskute\u010dn\u011bn\u00fd kurz ciz\u00edho jazyka v m\u011bs\u00edci b\u0159eznu nab\u00eddne uskute\u010dn\u011bn\u00ed kurz\u016f v druh\u00e9 polovin\u011b roku, p\u0159\u00edpadn\u011b m\u016f\u017ee b\u00fdt neuskute\u010dn\u011bn\u00fd semin\u00e1\u0159 nahrazen videokurzem \u010di on-line semin\u00e1\u0159em v jin\u00e9m bl\u00edzk\u00e9m term\u00ednu. \u201eV p\u0159\u00edpad\u011b nab\u00eddky n\u00e1hradn\u00edho pln\u011bn\u00ed za neuskute\u010dn\u011bnou kulturn\u00ed \u010di sportovn\u00ed akci je na spot\u0159ebiteli, zda nab\u00eddku p\u0159ijme, nebo bude po\u017eadovat vr\u00e1cen\u00ed pen\u011bz za neposkytnut\u00e9 slu\u017eby,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest a dod\u00e1v\u00e1: \u201ePoskytnut\u00ed n\u00e1hradn\u00edho pln\u011bn\u00ed za zru\u0161enou akci a podm\u00ednky n\u00e1hradn\u00edho pln\u011bn\u00ed je vhodn\u00e9 si nechat od po\u0159adatele p\u00edsemn\u011b potvrdit, aby bylo pozd\u011bji mo\u017en\u00e9 n\u00e1rok prok\u00e1zat.\u201c<\/em> D\u00e1le plat\u00ed, \u017ee dohoda mezi spot\u0159ebitelem a po\u0159adatelem akce je ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f lep\u0161\u00edm \u0159e\u0161en\u00edm ne\u017e zdlouhav\u00fd a \u010dasto n\u00e1kladn\u00fd spor.<\/p>\n

Kdy\u017e to nejde po dobr\u00e9m\u2026<\/h6>\n

Pokud se po\u0159adatel nem\u00e1 k vyd\u00e1n\u00ed bezd\u016fvodn\u00e9ho obohacen\u00ed \u010di v\u016fbec nekomunikuje, je mo\u017en\u00e9 ho vyzvat k pln\u011bn\u00ed tzv. p\u0159ed\u017ealobn\u00ed v\u00fdzvou. Jej\u00ed zasl\u00e1n\u00ed nezavazuje k pod\u00e1n\u00ed \u017ealoby u soudu, ale m\u00e1 v\u00fdznamn\u00e9 d\u016fsledky, pokud k soudn\u00ed p\u0159i nakonec dojde. Jej\u00edm zasl\u00e1n\u00edm je dlu\u017en\u00edk jednak upozorn\u011bn na mo\u017enost uhradit dluh bez dal\u0161\u00edch soudn\u00edch v\u00fddaj\u016f a jednak m\u00e1 ten, kdo protistranu vyzval p\u0159ed\u017ealobn\u00ed v\u00fdzvou, v p\u0159\u00edpad\u011b \u00fasp\u011bchu pr\u00e1vo na n\u00e1hradu n\u00e1klad\u016f \u0159\u00edzen\u00ed. P\u0159i p\u0159\u00edprav\u011b p\u0159ed\u017ealobn\u00ed v\u00fdzvy je mo\u017en\u00e9 vyu\u017e\u00edt vzoru dostupn\u00e9ho na webov\u00fdch str\u00e1nk\u00e1ch<\/strong><\/a> dTestu.<\/p>\n

Nepoda\u0159\u00ed-li se spor vy\u0159e\u0161it sm\u00edrnou cestou ani po zasl\u00e1n\u00ed p\u0159ed\u017ealobn\u00ed v\u00fdzvy, m\u00e1 spot\u0159ebitel mo\u017enost obr\u00e1tit se na mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f p\u0159i \u010cesk\u00e9 obchodn\u00ed inspekci \u010di na slu\u017ebu Va\u0161est\u00ed\u017enosti.cz<\/strong><\/a>, kterou bezplatn\u011b provozuje dTest za \u00fa\u010delem zprost\u0159edkov\u00e1n\u00ed dialogu mezi spot\u0159ebiteli a obchodn\u00edky s c\u00edlem dosa\u017een\u00ed dohody p\u0159ijateln\u00e9 pro ob\u011b strany. Pokud ani mimosoudn\u00ed \u0159e\u0161en\u00ed sporu nep\u0159inese uspokojiv\u00fd v\u00fdsledek, nezb\u00fdv\u00e1 ne\u017e pen\u00edze vym\u00e1hat soudn\u011b prost\u0159ednictv\u00edm \u017ealoby na vyd\u00e1n\u00ed bezd\u016fvodn\u00e9ho obohacen\u00ed. \u201eP\u0159ed pod\u00e1n\u00edm \u017ealoby by si spot\u0159ebitel\u00e9 m\u011bli ov\u011b\u0159it, zda proti po\u0159adateli zru\u0161en\u00e9 akce nen\u00ed vedeno insolven\u010dn\u00ed \u0159\u00edzen\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b by bylo nutn\u00e9 p\u0159ihl\u00e1sit pohled\u00e1vku na zaplacen\u00ed dlu\u017en\u00e9 \u010d\u00e1stky pr\u00e1v\u011b v tomto \u0159\u00edzen\u00ed,\u201c<\/em> sd\u011bluje Eduarda Hek\u0161ov\u00e1 ze spole\u010dnosti dTest. Informace o insolven\u010dn\u00edch \u0159\u00edzen\u00edch jsou ve\u0159ejn\u011b dostupn\u00e9 na webu justice.cz.<\/p>\n

Pokud spot\u0159ebitel\u00e9 maj\u00ed ot\u00e1zky k tomuto t\u00e9matu, mohou se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Se zru\u0161en\u00fdmi <\/p>\n","protected":false},"author":2,"featured_media":282120,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/06\/29\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/282118"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=282118"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/282118\/revisions"}],"predecessor-version":[{"id":282119,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/282118\/revisions\/282119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/282120"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=282118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=282118"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=282118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}