{"id":279099,"date":"2023-05-21T14:13:08","date_gmt":"2023-05-21T13:13:08","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=279099"},"modified":"2023-05-21T14:13:08","modified_gmt":"2023-05-21T13:13:08","slug":"dtest-spotrebitele-maji-pravo-znat-rizika-obchodnich-modelu-dodavatelu-energii","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=279099","title":{"rendered":"dTest: Spot\u0159ebitel\u00e9 maj\u00ed pr\u00e1vo zn\u00e1t rizika obchodn\u00edch model\u016f dodavatel\u016f energi\u00ed"},"content":{"rendered":"
P\u0159ed rokem a p\u016fl volala nejv\u011bt\u0161\u00ed \u010desk\u00e1 spot\u0159ebitelsk\u00e1 organizace dTest po odpov\u011bdnosti \u201ezkrachoval\u00fdch\u201c dodavatel\u016f energi\u00ed za neinformov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f o rizikov\u00fdch obchodn\u00edch modelech t\u011bchto dodavatel\u016f. Nab\u00edzelo se srovn\u00e1n\u00ed s bankami, kter\u00e9 p\u0159ed uzav\u0159en\u00edm investi\u010dn\u00ed smlouvy mus\u00ed sv\u00e9 z\u00e1kazn\u00edky povinn\u011b informovat o m\u00ed\u0159e obchodn\u00edho rizika nab\u00edzen\u00fdch investi\u010dn\u00edch produkt\u016f.<\/h6>\n

\"\"V sou\u010dasn\u00e9 dob\u011b se diskutuje povinnost transparentnosti obchodn\u00edho modelu dodavatel\u016f energi\u00ed ve vztahu k regul\u00e1toru trhu a k spot\u0159ebitel\u016fm. Bez ohledu na tyto diskuse maj\u00ed spot\u0159ebitel\u00e9 u\u017e dnes pr\u00e1vo na informace o riziku poskytovan\u00e9 slu\u017eby.<\/p>\n

\u201edTest se v r\u00e1mci projektu ECF (European Climate Foundation), kter\u00fd se zam\u011b\u0159uje na zlep\u0161en\u00ed regulace v oblasti energetiky, dot\u00e1zal n\u011bkolika evropsk\u00fdch spot\u0159ebitelsk\u00fdch organizac\u00ed, zda m\u00e1 jejich v zem\u00edch n\u00e1rodn\u00ed regul\u00e1tor pravomoc ov\u011b\u0159ovat udr\u017eitelnost business modelu dodavatel\u016f energi\u00ed,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest, a d\u00e1le vysv\u011btluje: \u201ePro spot\u0159ebitele m\u016f\u017ee b\u00fdt v\u010dasn\u00fd z\u00e1sah regul\u00e1tora v\u00fdhodn\u011bj\u0161\u00ed, ne\u017e pouh\u00e1 informace dodavatele slu\u017eby o riziku souvisej\u00edc\u00edm s poskytovanou slu\u017ebou.\u201c<\/em><\/p>\n

Odpov\u011bdi ze \u010dty\u0159ech velk\u00fdch zem\u00ed uk\u00e1zaly, \u017ee v n\u00e1vaznosti na krizi energetick\u00e9ho trhu byly zavedeny nov\u00e9 pravomoci regul\u00e1tor\u016f. N\u011bme\u010dt\u00ed dodavatel\u00e9 energi\u00ed jsou povinni na z\u00e1klad\u011b po\u017eadavku regul\u00e1tora p\u0159edkl\u00e1dat sv\u00e9 \u00fa\u010detn\u00ed z\u00e1v\u011brky schv\u00e1len\u00e9 auditorem k posouzen\u00ed finan\u010dn\u00ed udr\u017eitelnosti jejich business modelu. N\u011bmeck\u00fd regul\u00e1tor je nav\u00edc opr\u00e1vn\u011bn kdykoliv \u010d\u00e1ste\u010dn\u011b \u010di \u00fapln\u011b zak\u00e1zat \u010dinnost dodavatele, pokud nen\u00ed schopen spolehliv\u011b zabezpe\u010dit sv\u00e9 person\u00e1ln\u00ed, technick\u00e9 \u010di ekonomick\u00e9 z\u00e1zem\u00ed. Nizozemsk\u00fd regul\u00e1tor je opr\u00e1vn\u011bn od dodavatel\u016f energi\u00ed po\u017eadovat dodate\u010dn\u00e9 d\u016fkazy o jejich dostate\u010dn\u00e9m zaji\u0161t\u011bn\u00ed a finan\u010dn\u00ed spolehlivosti s c\u00edlem v\u010das p\u0159edej\u00edt p\u0159\u00edpadn\u00e9mu \u00fapadku. Nov\u00e9 pravomoci nizozemsk\u00e9ho regul\u00e1tora se t\u00fdkaj\u00ed tak\u00e9 kontrol zp\u016fsobu v\u00fdpo\u010dtu ztr\u00e1t dodavatel\u016f energi\u00ed v situaci, kdy jsou uplat\u0148ov\u00e1ny cenov\u00e9 stropy. Francouzsk\u00fd regul\u00e1tor m\u00e1 podobn\u011b jako v\u00fd\u0161e uveden\u00ed regul\u00e1to\u0159i pr\u00e1vo nahl\u00e9dnout do \u00fa\u010detn\u00edch v\u00fdkaz\u016f akt\u00e9r\u016f na energetick\u00e9m trhu, d\u00e1le je mu v\u0161ak legislativou p\u0159izn\u00e1no pr\u00e1vo po\u017eadovat poskytnut\u00ed n\u011bkter\u00fdch informac\u00ed a n\u00e1sledn\u011b tak\u00e9 na \u00fa\u010det kontrolovan\u00e9ho subjektu zajistit jejich ov\u011b\u0159en\u00ed.<\/p>\n

Podle italsk\u00e9 \u00fapravy je n\u00e1rodn\u00ed regul\u00e1tor mj. opr\u00e1vn\u011bn po\u017eadovat od dodavatel\u016f jejich ekonomickou rozvahu za \u00fa\u010delem zji\u0161t\u011bn\u00ed skute\u010dn\u00fdch n\u00e1klad\u016f a p\u0159\u00edpadn\u00fdch nadm\u011brn\u00fdch zisk\u016f (windfall). Italsk\u00fd trh je specifick\u00fd, proto\u017ee na n\u011bm p\u016fsob\u00ed v\u00edce ne\u017e 600 dodavatel\u016f energie. Vzhledem k vysok\u00e9 konkurenci tak tito uplat\u0148uj\u00ed agresivn\u00ed obchodn\u00ed praktiky s c\u00edlem z\u00edskat nov\u00e9 klienty. Tato situace vy\u00fastila v legislativn\u00ed n\u00e1vrhy na zaveden\u00ed autorizovan\u00fdch dodavatel\u016f, kte\u0159\u00ed mus\u00ed regul\u00e1torovi osv\u011bd\u010dit spln\u011bn\u00ed n\u011bkolika krit\u00e9ri\u00ed, jimi\u017e je zji\u0161\u0165ov\u00e1na p\u0159edev\u0161\u00edm jejich spolehlivost a finan\u010dn\u00ed stabilita. Tyto n\u00e1vrhy v\u0161ak dosud nevstoupily v \u00fa\u010dinnost.<\/p>\n

Ministerstvo pr\u016fmyslu a obchodu v sou\u010dasn\u00e9 dob\u011b pracuje na novelizaci energetick\u00e9ho z\u00e1kona, kter\u00e1 by m\u011bla dodavatel\u016fm energi\u00ed povinnost transparentnosti obchodn\u00edho modelu v\u016f\u010di z\u00e1kazn\u00edk\u016fm ulo\u017eit. dTest tuto \u00fapravu podporuje, ale nem\u00e9n\u011b d\u016fle\u017eitou \u00fapravou bude nastaven\u00ed dohledu a p\u0159\u00edpadn\u00fdch tvrd\u00fdch sankc\u00ed za fal\u0161ov\u00e1n\u00ed nebo nepln\u011bn\u00ed t\u00e9to povinnosti. \u201eZ\u00e1kladn\u00ed povinnost informovat spot\u0159ebitele o riziku souvisej\u00edc\u00edm s poskytovanou slu\u017ebou plat\u00ed u\u017e nyn\u00ed,\u201c<\/em> konstatuje Eduarda Hek\u0161ov\u00e1 a uzav\u00edr\u00e1: \u201ePlyne to ze z\u00e1kona na ochranu spot\u0159ebitele. Dal\u0161\u00ed pos\u00edlen\u00ed t\u00e9to povinnosti nebo jej\u00ed konkretizace, kter\u00e9 bude dopln\u011bno do energetick\u00e9ho z\u00e1kona, ur\u010dit\u011b uv\u00edt\u00e1me.\u201c<\/em><\/p>\n

Spot\u0159ebitel\u00e9 mohou z\u00edskat v\u00edce informac\u00ed o situac\u00edch spojen\u00fdch s dod\u00e1vkami energi\u00ed v bro\u017eu\u0159e Jak vyzr\u00e1t na zdra\u017euj\u00edc\u00ed energie<\/strong><\/a>. Pokud spot\u0159ebitel\u00e9 maj\u00ed dal\u0161\u00ed ot\u00e1zky, mohou se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009, vyu\u017e\u00edt mohou tak\u00e9 n\u011bkter\u00fd z na\u0161ich vzorov\u00fdch dopis\u016f<\/strong><\/a>, kter\u00fd jim pom\u016f\u017ee p\u0159i uplatn\u011bn\u00ed jejich pr\u00e1v v reklamaci.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

P\u0159ed rokem <\/p>\n","protected":false},"author":2,"featured_media":279101,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/05\/18\/ram-spotrebitele.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/279099"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=279099"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/279099\/revisions"}],"predecessor-version":[{"id":279100,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/279099\/revisions\/279100"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/279101"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=279099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=279099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=279099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}