{"id":276289,"date":"2023-04-03T12:20:42","date_gmt":"2023-04-03T11:20:42","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=276289"},"modified":"2023-04-03T12:20:42","modified_gmt":"2023-04-03T11:20:42","slug":"vseobecna-zdravotni-pojistovna-stiznost-na-poskytovatele-zdravotnich-sluzeb","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=276289","title":{"rendered":"V\u0160EOBECN\u00c1 ZDRAVOTN\u00cd POJI\u0160\u0164OVNA: St\u00ed\u017enost na poskytovatele zdravotn\u00edch slu\u017eeb"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-201756 size-full\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/08\/31\/vzp-logo.png\" alt=\"\" width=\"646\" height=\"223\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/08\/31\/vzp-logo.png 646w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/08\/31\/vzp-logo-300x104.png 300w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/p>\n<h6 style=\"text-align: center;\">OT\u00c1ZKA T\u00ddDNE<\/h6>\n<h6 style=\"text-align: center;\">Nejsem spokojen\u00e1 s poskytnut\u00fdmi zdravotn\u00edmi slu\u017ebami v nemocnici, kde jsem byla hospitalizovan\u00e1. M\u016f\u017eu si n\u011bkde st\u011b\u017eovat?<\/h6>\n<h6 style=\"text-align: center;\">ODPOV\u011a\u010e<\/h6>\n<p class=\"-wm-MsoNoSpacing\"><b>Pokud se pacient domn\u00edv\u00e1, \u017ee poskytovatel zdravotn\u00edch slu\u017eeb (tedy nap\u0159. l\u016f\u017ekov\u00e9 zdravotn\u00ed za\u0159\u00edzen\u00ed \u010di v\u00e1\u0161 o\u0161et\u0159uj\u00edc\u00ed l\u00e9ka\u0159) postupoval neodborn\u011b nebo jednal neeticky, m\u016f\u017ee si\u00a0na\u00a0poskytovatele st\u011b\u017eovat<\/b>. Pr\u00e1va pacienta a povinnosti poskytovatele t\u00fdkaj\u00edc\u00ed se st\u00ed\u017enosti upravuje p\u0159edev\u0161\u00edm z\u00e1kon o zdravotn\u00edch slu\u017eb\u00e1ch (\u010d. 372\/2011 Sb.), a to \u010d\u00e1sti osm\u00e9 (\u00a7 93-97).<\/p>\n<p class=\"-wm-MsoNoSpacing\"><strong>St\u00ed\u017enost m\u016f\u017ee podat:<\/strong><\/p>\n<ul type=\"disc\">\n<li class=\"-wm-MsoNoSpacing\">pacient<\/li>\n<li class=\"-wm-MsoNoSpacing\">z\u00e1konn\u00fd z\u00e1stupce nebo opatrovn\u00edk pacienta<\/li>\n<li class=\"-wm-MsoNoSpacing\">osoba bl\u00edzk\u00e1 v p\u0159\u00edpad\u011b, \u017ee tak nem\u016f\u017ee u\u010dit pacient s ohledem na sv\u016fj zdravotn\u00ed stav nebo pokud zem\u0159el<\/li>\n<li class=\"-wm-MsoNoSpacing\">osoba zmocn\u011bn\u00e1 pacientem<\/li>\n<\/ul>\n<p class=\"-wm-MsoNoSpacing\"><b>St\u00ed\u017enost se pod\u00e1v\u00e1 p\u0159\u00edmo poskytovateli zdravotn\u00edch slu\u017eeb, proti kter\u00e9mu sm\u011b\u0159uje<\/b>. N\u011bkter\u00fdmi p\u0159\u00edpady poru\u0161en\u00ed povinnost\u00ed poskytovatel\u016f zdravotn\u00edch slu\u017eeb se m\u016f\u017ee zab\u00fdvat i p\u0159\u00edslu\u0161n\u00fd krajsk\u00fd \u00fa\u0159ad, shled\u00e1-li, \u017ee do\u0161lo ke sp\u00e1ch\u00e1n\u00ed p\u0159estupku.<\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>Vy\u0159\u00edzen\u00ed st\u00ed\u017enosti poskytovatelem<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>Poskytovatel m\u00e1 povinnost vy\u0159\u00eddit st\u00ed\u017enost do 30 dn\u016f ode dne jej\u00edho obdr\u017een\u00ed, p\u0159i\u010dem\u017e v\u00a0od\u016fvodn\u011bn\u00fdch p\u0159\u00edpadech m\u016f\u017ee v\u0161ak lh\u016ftu k\u00a0vy\u0159\u00edzen\u00ed prodlou\u017eit a\u017e o dal\u0161\u00edch 30 dn\u016f<\/b>. Pokud je\u00a0to\u00a0vhodn\u00e9 s\u00a0ohledem na charakter st\u00ed\u017enosti, m\u00e1 st\u011b\u017eovateli navrhnout \u00fastn\u00ed projedn\u00e1n\u00ed st\u00ed\u017enosti.<\/p>\n<p class=\"-wm-MsoNoSpacing\">V\u00a0p\u0159\u00edpad\u011b, \u017ee poskytovatel obdr\u017e\u00ed st\u00ed\u017enost, kter\u00e1 mu nep\u0159\u00edslu\u0161\u00ed, m\u00e1 povinnost ji do 5 dn\u016f od jej\u00edho obdr\u017een\u00ed prokazateln\u011b postoupit p\u0159\u00edslu\u0161n\u00e9mu poskytovateli zdravotn\u00edch slu\u017eeb. V\u00a0takov\u00e9m p\u0159\u00edpad\u011b pak m\u016f\u017ee b\u00fdt lh\u016fta pro vy\u0159\u00edzen\u00ed st\u00ed\u017enosti od\u016fvodn\u011bn\u011b prodlou\u017eena o dal\u0161\u00edch 30 dn\u016f. O\u00a0postoupen\u00ed st\u00ed\u017enosti a prodlou\u017een\u00ed lh\u016fty je poskytovatel povinen informovat st\u011b\u017eovatele.<\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>Dal\u0161\u00ed povinnosti poskytovatele<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\">Poskytovatel m\u00e1 povinnost v\u00e9st evidenci o pod\u00e1n\u00ed st\u00ed\u017enost\u00ed a o zp\u016fsobu jejich vy\u0159\u00edzen\u00ed. St\u011b\u017eovateli mus\u00ed umo\u017enit nahl\u00ed\u017eet do konkr\u00e9tn\u00edho st\u00ed\u017enostn\u00edho spisu a po\u0159izovat z\u00a0n\u011bj kopie.<\/p>\n<p class=\"-wm-MsoNoSpacing\">Poskytovatel l\u016f\u017ekov\u00e9 a jednodenn\u00ed p\u00e9\u010de mus\u00ed vypracovat postup pro vy\u0159izov\u00e1n\u00ed st\u00ed\u017enost\u00ed, kter\u00fd mus\u00ed zve\u0159ejnit na ve\u0159ejn\u011b p\u0159\u00edstupn\u00e9m m\u00edst\u011b a na sv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>Dal\u0161\u00ed mo\u017enosti pod\u00e1n\u00ed st\u00ed\u017enosti<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>V\u00a0p\u0159\u00edpad\u011b, \u017ee pacient nesouhlas\u00ed s\u00a0poskytovatelem vy\u0159\u00edzenou st\u00ed\u017enost\u00ed, m\u016f\u017ee podat d\u00e1le st\u00ed\u017enost p\u0159\u00edslu\u0161n\u00e9mu spr\u00e1vn\u00edmu org\u00e1nu\u00a0<\/b>(z\u0159izovateli), kter\u00fd tomuto poskytovateli ud\u011blil opr\u00e1vn\u011bn\u00ed k\u00a0poskytov\u00e1n\u00ed zdravotn\u00edch slu\u017eeb.\u00a0<b>Pacient mus\u00ed z\u00e1rove\u0148 uv\u00e9st d\u016fvody nesouhlasu s vy\u0159\u00edzen\u00edm st\u00ed\u017enosti poskytovatelem.<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\">Se st\u00ed\u017enost\u00ed na konkr\u00e9tn\u00edho l\u00e9ka\u0159e, zubn\u00edho l\u00e9ka\u0159e nebo farmaceuta se m\u016f\u017ee pacient tak\u00e9 obr\u00e1tit na \u010ceskou l\u00e9ka\u0159skou komoru, \u010ceskou stomatologickou komoru nebo \u010ceskou l\u00e9k\u00e1rnickou komoru, p\u0159\u00edpadn\u011b na svou zdravotn\u00ed poji\u0161\u0165ovnu (nap\u0159. z\u00a0d\u016fvodu neopr\u00e1vn\u011bn\u00fdch \u00fahrad za poskytnutou zdravotn\u00ed p\u00e9\u010di).<\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>St\u00ed\u017enost podan\u00e1 zdravotn\u00ed poji\u0161\u0165ovn\u011b<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>V\u00a0p\u0159\u00edpad\u011b, \u017ee se prok\u00e1\u017ee, \u017ee l\u00e9ka\u0159 vyb\u00edr\u00e1 finan\u010dn\u00ed \u010d\u00e1stky za zdravotn\u00ed p\u00e9\u010di, kter\u00e1 je zdravotn\u00ed poji\u0161\u0165ovnou hrazen\u00e1, jedn\u00e1 se o poru\u0161en\u00ed z\u00e1kona i ustanoven\u00ed smlouvy o poskytov\u00e1n\u00ed a \u00fahrad\u011b hrazen\u00fdch slu\u017eeb.<\/b><\/p>\n<p class=\"-wm-MsoNoSpacing\"><b>V\u00a0t\u011bchto p\u0159\u00edpadech VZP postupuje v\u016f\u010di konkr\u00e9tn\u00edmu poskytovateli zdravotn\u00edch slu\u017eeb v\u017edy v\u00a0souladu s\u00a0uzav\u0159enou smlouvou a\u00a0platnou legislativou<\/b>. Je proto d\u016fle\u017eit\u00e9 po\u017eadovat po l\u00e9ka\u0159i vysv\u011btlen\u00ed, jak\u00e9 slu\u017eby jsou v\u00a0r\u00e1mci po\u017eadovan\u00e9 platby poskytov\u00e1ny a nechat si vystavit \u00fa\u010det, v\u00a0n\u011bm\u017e bude podrobn\u011b uveden rozsah uhrazen\u00fdch slu\u017eeb.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>(tz-vzp)<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OT\u00c1ZKA T\u00ddDNE <\/p>\n","protected":false},"author":2,"featured_media":276298,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[88],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/04\/03\/ram-vzp.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276289"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=276289"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276289\/revisions"}],"predecessor-version":[{"id":276290,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276289\/revisions\/276290"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/276298"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=276289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=276289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=276289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}