{"id":276064,"date":"2023-03-30T18:50:54","date_gmt":"2023-03-30T17:50:54","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=276064"},"modified":"2023-03-30T18:50:54","modified_gmt":"2023-03-30T17:50:54","slug":"dtest-nedelejte-mrtveho-brouka-aneb-neprevzeti-zbozi-z-e-shopu-na-dobirku","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=276064","title":{"rendered":"dTest: Ned\u011blejte mrtv\u00e9ho brouka aneb Nep\u0159evzet\u00ed zbo\u017e\u00ed z e-shopu na dob\u00edrku"},"content":{"rendered":"

V dne\u0161n\u00ed dob\u011b, kdy mnoho lid\u00ed objedn\u00e1v\u00e1 zbo\u017e\u00ed z e-shop\u016f, nar\u016fst\u00e1 i po\u010det p\u0159\u00edpad\u016f, kdy kupuj\u00edc\u00ed zbo\u017e\u00ed \u0159\u00e1dn\u011b objednaj\u00ed na dob\u00edrku, ale nakonec si ho nep\u0159evezmou. N\u011bkte\u0159\u00ed z nich se domn\u00edvaj\u00ed, \u017ee na n\u011b prod\u00e1vaj\u00edc\u00ed nem\u00e1 \u017e\u00e1dn\u00e9 \u201ep\u00e1ky\u201c a n\u011bkte\u0159\u00ed se domn\u00edvaj\u00ed, \u017ee nep\u0159evzet\u00ed zbo\u017e\u00ed znamen\u00e1 odstoupen\u00ed. Nep\u0159evzet\u00ed zbo\u017e\u00ed bez \u0159\u00e1dn\u00e9ho odstoupen\u00ed v\u0161ak m\u016f\u017ee kupuj\u00edc\u00edm p\u0159in\u00e9st zna\u010dn\u00e9 komplikace a prod\u00e1vaj\u00edc\u00ed nemus\u00ed jen ne\u010dinn\u011b p\u0159ihl\u00ed\u017eet.<\/h4>\n

Nep\u0159evzet\u00ed zbo\u017e\u00ed<\/h6>\n

\"\"N\u011bkdy se m\u016f\u017ee st\u00e1t, \u017ee kupuj\u00edc\u00ed, kter\u00fd je spot\u0159ebitelem, si objedn\u00e1 zbo\u017e\u00ed na dob\u00edrku p\u0159es internet, ale ne\u017e si ho p\u0159evezme, tak zm\u011bn\u00ed z r\u016fzn\u00fdch d\u016fvod\u016f n\u00e1zor a objednan\u00e9 zbo\u017e\u00ed nechce. Co te\u010f? N\u011bkte\u0159\u00ed kupuj\u00edc\u00ed se domn\u00edvaj\u00ed, \u017ee bude sta\u010dit, kdy\u017e z\u00e1silku jednodu\u0161e nep\u0159ijmou a prodejce tuto skute\u010dnost automaticky vyhodnot\u00ed jako odstoupen\u00ed od kupn\u00ed smlouvy a vr\u00e1cen\u00ed zbo\u017e\u00ed v z\u00e1konn\u00e9 14denn\u00ed lh\u016ft\u011b. \u201eOv\u0161em realita je jin\u00e1 a toto \u0159e\u0161en\u00ed je velmi kr\u00e1tkozrak\u00e9, nep\u0159evzet\u00ed zbo\u017e\u00ed nen\u00ed odstoupen\u00edm od smlouvy,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest a dod\u00e1v\u00e1: \u201eV\u017edy je pot\u0159eba zah\u00e1jit s e-shopem komunikaci a o sv\u00e9m rozhodnut\u00ed odstoupit od smlouvy je informovat.\u201c<\/em><\/p>\n

Objednan\u00e9 zbo\u017e\u00ed je toti\u017e dle z\u00e1kona kupuj\u00edc\u00ed povinen zaplatit a p\u0159evz\u00edt. Kupuj\u00edc\u00ed spot\u0159ebitel m\u00e1 v\u0161ak pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, a to i bez ud\u00e1n\u00ed d\u016fvodu. Kupuj\u00edc\u00ed by tak m\u011bl v ide\u00e1ln\u00edm p\u0159\u00edpad\u011b zbo\u017e\u00ed zaplatit, p\u0159evz\u00edt, informovat prod\u00e1vaj\u00edc\u00edho o odstoupen\u00ed od smlouvy a nepo\u0161kozen\u00e9 a kompletn\u00ed zbo\u017e\u00ed na sv\u00e9 n\u00e1klady prod\u00e1vaj\u00edc\u00edmu vr\u00e1tit. Prod\u00e1vaj\u00edc\u00ed by pak vr\u00e1til kupuj\u00edc\u00edmu zaplacenou kupn\u00ed cenu a n\u00e1klady na doru\u010den\u00ed sm\u011brem ke kupuj\u00edc\u00edmu.<\/p>\n

\u201eSpot\u0159ebitel se n\u011bkdy rozhodne zbo\u017e\u00ed nep\u0159evz\u00edt je\u0161t\u011b p\u0159ed jeho odesl\u00e1n\u00edm,\u201c<\/em> popisuje Eduarda Hek\u0161ov\u00e1 a dopl\u0148uje: \u201eI na to m\u00e1 spot\u0159ebitel pr\u00e1vo. Pokud se v\u0161ak ji\u017e tak rozhodne, a\u0165 u\u017e ve f\u00e1zi je\u0161t\u011b p\u0159ed odesl\u00e1n\u00edm zbo\u017e\u00ed, nebo po jeho odesl\u00e1n\u00ed, doporu\u010dujeme spot\u0159ebitel\u016fm v\u017edy \u0159\u00e1dn\u011b od smlouvy odstoupit, proto\u017ee jinak kupn\u00ed smlouva nezanikne.\u201c<\/em><\/p>\n

Nejhor\u0161\u00ed variantou pro e-shop je, kdy\u017e spot\u0159ebitel objednan\u00e9 zbo\u017e\u00ed nep\u0159evezme a d\u011bl\u00e1 \u201emrtv\u00e9ho brouka\u201c. Nep\u0159evzet\u00edm z\u00e1silky a jej\u00edm nezaplacen\u00edm v p\u0159\u00edpad\u011b dob\u00edrky se toti\u017e dopust\u00ed poru\u0161en\u00ed sv\u00fdch povinnost\u00ed z kupn\u00ed smlouvy.<\/p>\n

\u201eP\u0159i nep\u0159evzet\u00ed v\u011bci v dohodnut\u00e9 dob\u011b m\u00e1 prod\u00e1vaj\u00edc\u00ed pr\u00e1vo po\u017eadovat \u00fa\u010deln\u011b vynalo\u017een\u00e9 n\u00e1klady spojen\u00e9 s uchov\u00e1n\u00edm v\u011bci a po\u017eadovat po kupuj\u00edc\u00edm zaplacen\u00ed skladn\u00e9ho,\u201c<\/em> varuje Eduarda Hek\u0161ov\u00e1 a dopl\u0148uje: \u201eO povinnosti zaplatit skladn\u00e9, jako\u017e i jeho v\u00fd\u0161i, by v\u0161ak prodejce m\u011bl p\u0159edem informovat, ide\u00e1ln\u011b v kupn\u00ed smlouv\u011b a v obchodn\u00edch podm\u00ednk\u00e1ch.\u201c<\/em><\/p>\n

Pokud e-shopy identifikuj\u00ed podobn\u00e1 jedn\u00e1n\u00ed jako probl\u00e9m, sna\u017e\u00ed se spot\u0159ebitele od takov\u00e9ho postupu odrazovat. Nap\u0159\u00edklad tak, \u017ee zv\u00fd\u0161\u00ed poplatek za dob\u00edrku, neumo\u017en\u00ed dob\u00edrku u objedn\u00e1vek s n\u00edzkou hodnotou, nastav\u00ed si intern\u00ed blacklist a pokud si n\u011bkdo u nich v\u00edcekr\u00e1t nep\u0159evezme zbo\u017e\u00ed, pak u\u017e mu dob\u00edrku neumo\u017en\u00ed. \u201eV hrani\u010dn\u00edm p\u0159\u00edpad\u011b si e-shopy mohou u spot\u0159ebitele uplatnit n\u00e1klady na n\u00e1hradu \u0161kody,\u201c<\/em> varuje Eduarda Hek\u0161ov\u00e1 a uzav\u00edr\u00e1: \u201eNe v\u017edy na to mus\u00ed m\u00edt e-shop n\u00e1rok, ale p\u0159esto je vhodn\u00e9 a f\u00e9rov\u00e9, aby spot\u0159ebitel \u0159\u00e1dn\u011b s e-shopem komunikoval, od smlouvy \u0159\u00e1dn\u011b odstoupil, p\u0159\u00edpadn\u011b se domluvil na \u0159e\u0161en\u00ed.”<\/em><\/p>\n

Pokud spot\u0159ebitel\u00e9 maj\u00ed ot\u00e1zky k tomuto t\u00e9matu, mohou se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009. Triky obchodn\u00edk\u016f mohou prostudovat v na\u0161\u00ed bro\u017eu\u0159e Stovka trik\u016f obchodn\u00edk\u016f<\/strong><\/a>.<\/p>\n

dTest<\/strong><\/p>\n

\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

V dne\u0161n\u00ed <\/p>\n","protected":false},"author":2,"featured_media":276066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2023\/03\/30\/ram-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276064"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=276064"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276064\/revisions"}],"predecessor-version":[{"id":276065,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/276064\/revisions\/276065"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/276066"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=276064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=276064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=276064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}