{"id":270195,"date":"2022-12-27T22:27:25","date_gmt":"2022-12-27T21:27:25","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=270195"},"modified":"2022-12-27T22:27:25","modified_gmt":"2022-12-27T21:27:25","slug":"dtest-jak-vratit-nevhodny-vanocni-darek","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=270195","title":{"rendered":"dTest: Jak vr\u00e1tit nevhodn\u00fd v\u00e1no\u010dn\u00ed d\u00e1rek?"},"content":{"rendered":"
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Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n
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Vr\u00e1cen\u00ed v\u00e1no\u010dn\u00edch d\u00e1rk\u016f m\u016f\u017ee potkat ka\u017ed\u00e9ho z n\u00e1s. N\u00e1kup na posledn\u00ed chv\u00edli, \u0161patn\u00fd v\u00fdb\u011br, n\u011bkolik stejn\u00fdch d\u00e1rk\u016f? dTest za v\u00e1s pro\u0161el mo\u017enosti, kdy a jak\u00fdm zp\u016fsobem mohou b\u00fdt nevhodn\u00e9 d\u00e1rky vr\u00e1ceny, pokud by se v\u00fdb\u011br v\u00e1no\u010dn\u00edho d\u00e1rku nepovedl.<\/strong><\/h6>\n

\"\"\u201eP\u0159ed vracen\u00edm nevhodn\u00fdch d\u00e1rk\u016f je pot\u0159eba ov\u011b\u0159it, zda jsme nakoupili v\u00e1no\u010dn\u00ed d\u00e1rky v kamenn\u00e9 prodejn\u011b nebo p\u0159es e-shop,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest a dod\u00e1v\u00e1: \u201ePokud spot\u0159ebitel\u00e9 nakoupili v\u00e1no\u010dn\u00ed d\u00e1rky na d\u00e1lku v r\u016fzn\u00fdch e-shopech, pak ve lh\u016ft\u011b 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed mohou odstoupit od kupn\u00ed smlouvy bez uveden\u00ed d\u016fvodu.\u201c<\/em> Tato lh\u016fta je stanovena p\u0159\u00edmo z\u00e1konem a posta\u010d\u00ed, pokud na\u0161e rozhodnut\u00ed prodejci b\u011bhem t\u00e9to lh\u016fty ode\u0161leme, ide\u00e1ln\u011b p\u00edsemn\u011b s dokladem odesl\u00e1n\u00ed nebo m\u00e1-li prodejce on-line formul\u00e1\u0159, tak jeho on-line vypln\u011bn\u00edm na webu e-shopu. V p\u0159\u00edpad\u011b, \u017ee za\u0161leme prodejci odstoupen\u00ed od smlouvy, pak je pot\u0159eba dodr\u017eet 14denn\u00ed lh\u016ftu, ve kter\u00e9 je spot\u0159ebitel povinen zakoupen\u00e9 zbo\u017e\u00ed odeslat zp\u011bt prodejci. Oba kroky lze spojit dohromady, tedy poslat bal\u00edk se zbo\u017e\u00edm a ozn\u00e1men\u00edm o odstoupen\u00ed.<\/p>\n

D\u016fle\u017eit\u00e9 je v\u011bd\u011bt, \u017ee existuj\u00ed druhy zbo\u017e\u00ed, kter\u00e9 ani p\u0159i koupi na e-shopu nelze v z\u00e1konn\u00e9 lh\u016ft\u011b vr\u00e1tit, jeliko\u017e spad\u00e1 pod z\u00e1konn\u00e9 v\u00fdjimky. Jedn\u00e1 se zejm\u00e9na o zbo\u017e\u00ed upraven\u00e9 podle va\u0161eho p\u0159\u00e1n\u00ed (nap\u0159\u00edklad s grav\u00edrov\u00e1n\u00edm), zbo\u017e\u00ed podl\u00e9haj\u00edc\u00ed rychl\u00e9 zk\u00e1ze (t\u0159eba \u0159ezan\u00e9 kv\u011btiny) nebo zbo\u017e\u00ed v uzav\u0159en\u00e9m obalu, kter\u00e9 bylo z obalu vy\u0148ato a nen\u00ed jej mo\u017en\u00e9 vr\u00e1tit z hygienick\u00fdch d\u016fvod\u016f (zubn\u00ed kart\u00e1\u010dek nebo rt\u011bnka), zvukov\u00e9 \u010di obrazov\u00e9 nahr\u00e1vky (hudebn\u00ed alba, filmy na DVD) nebo po\u010d\u00edta\u010dov\u00e9 programy a hry, pokud do\u0161lo k vybalen\u00ed z p\u016fvodn\u00edho obalu. Vracet se nedaj\u00ed ani noviny, periodika nebo \u010dasopisy \u2013 pro knihy v\u0161ak v\u00fdjimka neplat\u00ed.<\/p>\n

\u201eSpot\u0159ebitel si m\u016f\u017ee zbo\u017e\u00ed prohl\u00e9dnout a vyzkou\u0161et,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1 a pokra\u010duje: \u201ePokud v\u0161ak se zbo\u017e\u00edm nakl\u00e1dal jinak (t\u0159eba jej \u00famysln\u011b po\u0161kodil), odpov\u00edd\u00e1 prodejci za sn\u00ed\u017een\u00ed jeho hodnoty.<\/em>\u201c<\/p>\n

Ani v situaci, kdy ji\u017e \u010dtrn\u00e1ctidenn\u00ed lh\u016fta od p\u0159evzet\u00ed zbo\u017e\u00ed uplynula, nemus\u00ed spot\u0159ebitel p\u0159ij\u00edt o mo\u017enost vr\u00e1tit nevhodn\u00fd d\u00e1rek. \u201eZejm\u00e9na v obdob\u00ed V\u00e1noc n\u011bkter\u00e9 e-shopy umo\u017e\u0148uj\u00ed vr\u00e1tit zbo\u017e\u00ed v del\u0161\u00ed lh\u016ft\u011b, nap\u0159\u00edklad t\u0159iceti dn\u016f nebo do konce ledna,\u201c<\/em> sd\u011bluje Eduarda Hek\u0161ov\u00e1 a dopl\u0148uje: \u201eCo\u017e je dobr\u00e9 si p\u0159edem ov\u011b\u0159it, av\u0161ak pro vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00e1 je nad z\u00e1konn\u00fd r\u00e1mec 14 dn\u016f, si ji\u017e prodejce m\u016f\u017ee stanovit p\u0159\u00edsn\u011bj\u0161\u00ed podm\u00ednky pro vr\u00e1cen\u00ed zbo\u017e\u00ed, nap\u0159. dod\u00e1n\u00ed neporu\u0161en\u00e9ho p\u016fvodn\u00edho obalu.\u201c<\/em><\/p>\n

Opr\u00e1vn\u011bn\u00ed zbo\u017e\u00ed vr\u00e1tit obchodn\u00edkovi m\u00e1 v\u0161ak podle z\u00e1kona jen ten, kdo ho kupoval, leda\u017ee by obdarovan\u00e9mu postoupil sv\u00e1 pr\u00e1va, a to ide\u00e1ln\u011b p\u00edsemn\u011b. Obchodn\u00edci v\u011bt\u0161inou ne\u0159e\u0161\u00ed toto\u017enost osoby, kter\u00e1 zbo\u017e\u00ed vrac\u00ed, pokud se prok\u00e1\u017ee \u00fa\u010dtenkou \u010di kupn\u00edm dokladem. Vyhov\u011bt v\u00e1m v\u0161ak nemus\u00ed, proto na to rad\u011bji myslete.<\/p>\n

Spot\u0159ebitel nem\u00e1 povinnost v r\u00e1mci odstoupen\u00ed od smlouvy v z\u00e1konn\u00e9 lh\u016ft\u011b vr\u00e1tit zbo\u017e\u00ed v p\u016fvodn\u00edm obalu. Prodejce tak nem\u016f\u017ee po spot\u0159ebiteli po\u017eadovat, aby vr\u00e1til zakoupen\u00e9 zbo\u017e\u00ed p\u0159esn\u011b v tom sam\u00e9m obalu, ve kter\u00e9m zbo\u017e\u00ed obdr\u017eel. Na druhou stranu je spot\u0159ebitel povinen zbo\u017e\u00ed p\u0159ed vr\u00e1cen\u00edm k prod\u00e1vaj\u00edc\u00edmu \u0159\u00e1dn\u011b zabalit nebo jinak opat\u0159it, aby nedo\u0161lo k jeho po\u0161kozen\u00ed na cest\u011b zp\u011bt k prod\u00e1vaj\u00edc\u00edmu (jinak se vystavuje riziku, \u017ee bude odpov\u00eddat za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed). O povinnosti spot\u0159ebitele vr\u00e1tit zbo\u017e\u00ed v\u010detn\u011b p\u016fvodn\u00edho balen\u00ed by se dalo uva\u017eovat pouze v p\u0159\u00edpad\u011b, \u017ee by i takov\u00e9 balen\u00ed bylo sou\u010d\u00e1st\u00ed kupn\u00ed smlouvy (nap\u0159. speci\u00e1ln\u00ed pouzdra \u010di d\u00e1rkov\u00e9 balen\u00ed).<\/p>\n

Pokud spot\u0159ebitel zbo\u017e\u00ed pou\u017e\u00edval nad r\u00e1mec b\u011b\u017en\u00e9ho sezn\u00e1men\u00ed a vyzkou\u0161en\u00ed, tj. je-li zbo\u017e\u00ed po\u0161kozeno poru\u0161en\u00edm povinnost\u00ed kupuj\u00edc\u00edho, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn v\u016f\u010di spot\u0159ebiteli uplatnit n\u00e1rok na n\u00e1hradu sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed a zapo\u010d\u00edst jej na vracenou \u010d\u00e1stku.<\/p>\n

\u201eZe z\u00e1kona mus\u00ed prodejce p\u0159i odstoupen\u00ed v z\u00e1konn\u00e9 lh\u016ft\u011b vr\u00e1tit spot\u0159ebiteli v\u0161echny pen\u00edze v\u010detn\u011b n\u00e1klad\u016f na prodejcem nab\u00edzenou nejlevn\u011bj\u0161\u00ed dopravu zbo\u017e\u00ed k v\u00e1m,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1 a dopl\u0148uje: \u201eMysl\u00ed se t\u00edm z nab\u00eddky prodejce a nelze to zam\u011b\u0148ovat s mo\u017enost\u00ed osobn\u00edho odb\u011bru, kter\u00e1 nen\u00ed dod\u00e1n\u00edm v prav\u00e9m slova smyslu.\u201c<\/em> \u010c\u00e1stku k vr\u00e1cen\u00ed pouk\u00e1\u017ee prodejce stejn\u00fdm zp\u016fsobem, jak\u00fdm jste zbo\u017e\u00ed platili, pokud se nedohodnete na jin\u00e9m zp\u016fsobu.<\/p>\n

P\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed zp\u011bt prodejci v\u0161ak nese n\u00e1klady spot\u0159ebitel. N\u011bkter\u00e9 e-shopy v\u0161ak umo\u017e\u0148uj\u00ed vr\u00e1cen\u00ed zbo\u017e\u00ed zdarma nap\u0159. prost\u0159ednictv\u00edm vybran\u00fdch zp\u016fsob\u016f dopravy.<\/p>\n

Slo\u017eit\u011bj\u0161\u00ed je vracen\u00ed zbo\u017e\u00ed v b\u011b\u017en\u00fdch kamenn\u00fdch obchodech. Zde neexistuje z\u00e1konn\u00e9 pr\u00e1vo cokoliv vr\u00e1tit zp\u011bt bez ud\u00e1n\u00ed d\u016fvodu, a tak si to ka\u017ed\u00fd obchod \u0159e\u0161\u00ed po sv\u00e9m a z\u00e1kazn\u00edci z toho mohou m\u00edt t\u011b\u017ekou hlavu. Mo\u017enost vr\u00e1tit \u010di vym\u011bnit zbo\u017e\u00ed je zejm\u00e9na ve velk\u00fdch obchodech a \u0159et\u011bzc\u00edch \u010dast\u00e1, nen\u00ed to v\u0161ak povinnost\u00ed podnikatele. V takov\u00fdch p\u0159\u00edpadech si ale mus\u00edme d\u00e1t pozor na to, \u017ee na vr\u00e1cen\u00ed zbo\u017e\u00ed se m\u016f\u017ee vztahovat cel\u00e1 \u0159ada dal\u0161\u00edch podm\u00ednek, kter\u00e9 si prodejce m\u016f\u017ee ur\u010dit. \u201ePokud si spot\u0159ebitel\u00e9 nejsou jisti vhodnost\u00ed d\u00e1rk\u016f, pak doporu\u010dujeme i toto krit\u00e9rium zv\u00e1\u017eit p\u0159i v\u00fdb\u011bru konkr\u00e9tn\u00edho prodejce,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n

Pokud spot\u0159ebitel\u00e9 maj\u00ed ot\u00e1zky k tomuto t\u00e9matu, mohou se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009.<\/p>\n

dTest<\/strong><\/p>\n

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 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Vr\u00e1cen\u00ed <\/p>\n","protected":false},"author":2,"featured_media":270197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/12\/27\/r\u00e1m-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/270195"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=270195"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/270195\/revisions"}],"predecessor-version":[{"id":270196,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/270195\/revisions\/270196"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/270197"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=270195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=270195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=270195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}