{"id":263010,"date":"2022-09-15T20:18:53","date_gmt":"2022-09-15T19:18:53","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=263010"},"modified":"2022-09-16T17:27:44","modified_gmt":"2022-09-16T16:27:44","slug":"dtest-neobjednane-zasilky-od-spolecnosti","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=263010","title":{"rendered":"dTest: Neobjednan\u00e9 z\u00e1silky od spole\u010dnost\u00ed"},"content":{"rendered":"<figure id=\"attachment_245814\" aria-describedby=\"caption-attachment-245814\" style=\"width: 960px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-245814 size-full\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky.jpg\" alt=\"\" width=\"960\" height=\"693\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky.jpg 960w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-300x217.jpg 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-768x554.jpg 768w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-326x235.jpg 326w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-495x357.jpg 495w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-669x483.jpg 669w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/01\/29\/krabice-bal\u00edky-198x143.jpg 198w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-245814\" class=\"wp-caption-text\">Ilustrace: pixabay<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h6>V posledn\u00ed dob\u011b bohu\u017eel nen\u00ed v\u00fdjimkou, \u017ee lid\u00e9 obdr\u017e\u00ed z\u00e1silku od spole\u010dnosti, od n\u00ed\u017e si nic neobjednali a se kterou t\u0159eba nikdy nebyli v kontaktu Jak v takov\u00e9 situaci postupovat? Mus\u00ed spot\u0159ebitel\u00e9 informovat obchodn\u00edka, z\u00e1silku vr\u00e1tit, nebo existuje povinnost ji uhradit?<\/h6>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Co d\u011blat s neobjednanou z\u00e1silkou?<\/h6>\n<p>Podnikatel je opr\u00e1vn\u011bn spot\u0159ebiteli zas\u00edlat pln\u011bn\u00ed jen v p\u0159\u00edpad\u011b, \u017ee si to spot\u0159ebitel p\u0159eje. Tuto v\u016fli \u010dasto projev\u00ed nap\u0159\u00edklad objedn\u00e1vkou dan\u00e9ho zbo\u017e\u00ed, kdy je obchodn\u00edk povinen objednan\u00e9 zbo\u017e\u00ed dodat. Pokud si v\u0161ak spot\u0159ebitel nic neobjednal, m\u016f\u017ee b\u00fdt takov\u00e9 zas\u00edl\u00e1n\u00ed posuzov\u00e1no jako o agresivn\u00ed obchodn\u00ed praktika, kterou mohou dozorov\u00e9 org\u00e1ny sankcionovat. Co m\u00e1 tedy spot\u0159ebitel d\u011blat v p\u0159\u00edpad\u011b, \u017ee mu bal\u00edk od nezn\u00e1m\u00e9 spole\u010dnosti dojde? \u201e<em>Spot\u0159ebitel na sv\u00e9 n\u00e1klady nemus\u00ed nic vracet. Dokonce nen\u00ed ani nutn\u00e9 spole\u010dnost o doru\u010den\u00ed neobjednan\u00e9 z\u00e1silky informovat,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<p>Pokud by spole\u010dnost po spot\u0159ebiteli po\u017eadovala zaplacen\u00ed ceny bal\u00edku, musela by prok\u00e1zat, \u017ee byla u\u010din\u011bna objedn\u00e1vka. Pokud si je tedy spot\u0159ebitel jist\u00fd, \u017ee si od dan\u00e9 spole\u010dnosti nic neobjednal, nen\u00ed za z\u00e1silku povinen platit ani ji p\u0159\u00edpadn\u011b vracet na sv\u00e9 n\u00e1klady.<\/p>\n<h6>Jak se br\u00e1nit neobjednan\u00e9mu pln\u011bn\u00ed?<\/h6>\n<p>P\u0159esto\u017ee v minulosti bylo neobjednan\u00e9 pln\u011bn\u00ed od spole\u010dnost\u00ed \u010dast\u011bj\u0161\u00ed, objevuj\u00ed se st\u00e1le nov\u00e9 spole\u010dnosti, kter\u00e9 tuto praktiku vyu\u017e\u00edvaj\u00ed. \u201e<em>V posledn\u00ed dob\u011b se na n\u00e1s spot\u0159ebitel\u00e9 obrac\u00ed zejm\u00e9na se st\u00ed\u017enostmi na polskou spole\u010dnost Stander Sp. z.o.o., na kterou jen b\u011bhem leto\u0161n\u00edho roku evidujeme stovky st\u00ed\u017enost\u00ed,\u201c<\/em> upozor\u0148uje Hek\u0161ov\u00e1.<\/p>\n<p>\u010casto nen\u00ed zn\u00e1mo, odkud spole\u010dnost osobn\u00ed \u00fadaje spot\u0159ebitele z\u00edskala, pokud s n\u00ed d\u0159\u00edve nebyl v kontaktu. Plat\u00ed v\u0161ak, \u017ee podnikatel nen\u00ed opr\u00e1vn\u011bn zpracov\u00e1vat osobn\u00ed \u00fadaje spot\u0159ebitel\u016f bez jejich souhlasu, jestli\u017ee k tomu nen\u00ed jin\u00fd pr\u00e1vn\u00ed d\u016fvod. Pokud tento z\u00e1konn\u00fd d\u016fvod nen\u00ed d\u00e1n, m\u016f\u017ee spot\u0159ebitel dle obecn\u00e9ho na\u0159\u00edzen\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f (GDPR) po\u017e\u00e1dat o v\u00fdmaz sv\u00fdch osobn\u00edch \u00fadaj\u016f z datab\u00e1ze podnikatele. Ten je povinen mu vyhov\u011bt bez zbyte\u010dn\u00e9ho odkladu, p\u0159i\u010dem\u017e tak mus\u00ed u\u010dinit nejpozd\u011bji do jednoho m\u011bs\u00edce od pod\u00e1n\u00ed \u017e\u00e1dosti a z\u00e1rove\u0148 jej o tom mus\u00ed vyrozum\u011bt. \u201e<em>Pokud tedy spot\u0159ebitel nechce, aby jej spole\u010dnost nad\u00e1le kontaktovala a zas\u00edlala bal\u00edky, doporu\u010dujeme, aby podal p\u00edsemnou \u017e\u00e1dost (nejl\u00e9pe doporu\u010den\u011b a s dodejkou) o odstran\u011bn\u00ed osobn\u00edch \u00fadaj\u016f z datab\u00e1ze podnikatele,\u201c<\/em> doporu\u010duje Hek\u0161ov\u00e1.<\/p>\n<p>Po odstran\u011bn\u00ed osobn\u00edch \u00fadaj\u016f ji\u017e nem\u00e1 podnikatel spot\u0159ebitele jak dohledat a nem\u016f\u017ee tak ani zas\u00edlat neobjednan\u00e9 pln\u011bn\u00ed. Pokud by spole\u010dnost doru\u010dovala neobjednan\u00e9 z\u00e1silky i nad\u00e1le, spot\u0159ebitel by se mohl opr\u00e1vn\u011bn\u011b domn\u00edvat, \u017ee podnikatel jeho osobn\u00ed \u00fadaje neodstranil. Z\u00e1rove\u0148 se m\u016f\u017ee st\u00e1t, \u017ee spot\u0159ebitel nen\u00ed o vymaz\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f podnikatelem vyrozum\u011bn. V obou p\u0159\u00edpadech je mo\u017en\u00e9 podat st\u00ed\u017enost k pro\u0161et\u0159en\u00ed \u00da\u0159adu pro ochranu osobn\u00edch \u00fadaj\u016f. \u201e<em>Pokud by si spot\u0159ebitel s neobjednan\u00fdm pln\u011bn\u00edm nev\u011bd\u011bl rady, m\u016f\u017ee se obr\u00e1tit na na\u0161i bezplatnou telefonickou poradnu na \u010d\u00edsle 299 149 009, nebo na slu\u017ebu Va\u0161eSt\u00ed\u017enosti.cz,\u201c<\/em> uzav\u00edr\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; V <\/p>\n","protected":false},"author":2,"featured_media":263013,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/09\/14\/r\u00e1m-dtest-z\u00e1silky.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/263010"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=263010"}],"version-history":[{"count":3,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/263010\/revisions"}],"predecessor-version":[{"id":263014,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/263010\/revisions\/263014"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/263013"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=263010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=263010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=263010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}