{"id":260738,"date":"2022-08-10T14:03:14","date_gmt":"2022-08-10T13:03:14","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=260738"},"modified":"2022-08-10T14:03:14","modified_gmt":"2022-08-10T13:03:14","slug":"dtest-postovni-datove-zpravy-funguji-vzdy","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=260738","title":{"rendered":"dTest: Po\u0161tovn\u00ed datov\u00e9 zpr\u00e1vy \u2013 funguj\u00ed v\u017edy?"},"content":{"rendered":"
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Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n
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Spot\u0159ebitel\u00e9 mohou dobrovoln\u011b vyu\u017e\u00edvat p\u0159i styku s \u00fa\u0159ady datov\u00e9 schr\u00e1nky. Takov\u00e1 komunikace \u0161et\u0159\u00ed \u010das i pen\u00edze spot\u0159ebitel\u016f i \u00fa\u0159ad\u016f. Podnikatel\u00e9 maj\u00ed od 1. 1. 2022 povinn\u011b otev\u0159en\u00e9 datov\u00e9 schr\u00e1nky i pro komunikaci mezi sebou a se spot\u0159ebiteli. To ov\u0161em neznamen\u00e1, \u017ee podnikatel v\u017edy chce p\u0159istupovat ke komunikaci spot\u0159ebitele rovnocenn\u011b. dTest upozor\u0148uje na paradox takzvan\u00e9 po\u0161tovn\u00ed datov\u00e9 zpr\u00e1vy.<\/h6>\n

\"\"\u0158ada spot\u0159ebitel\u016f si navykla pou\u017e\u00edvat pro styk s \u00fa\u0159ady datov\u00e9 schr\u00e1nky. Mohou tak cestovat po cel\u00e9m sv\u011bt\u011b, a p\u0159itom si zachovat p\u0159\u00edstup ke sv\u00e9 \u00fa\u0159edn\u00ed korespondenci. \u201eDatov\u00e9 zpr\u00e1vy sm\u011brovan\u00e9 od \u00fa\u0159ad\u016f k adres\u00e1t\u016fm nebo obr\u00e1cen\u011b je mo\u017en\u00e9 si p\u0159edstavit jako ‘vertik\u00e1ln\u00ed’ komunikaci,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest, a dod\u00e1v\u00e1: \u201eTakov\u00e1 vertik\u00e1ln\u00ed komunikace m\u00e1 ze z\u00e1kona nezpochybnitelnou kvalitu a d\u016fv\u011bryhodnost. Dokument je mo\u017en\u00e9 podepsat jakkoliv, t\u0159eba i prost\u00fdm textem s uveden\u00edm jm\u00e9na, p\u0159i\u010dem\u017e \u00fa\u0159ad nebude m\u00edt pochybnosti o identit\u011b odes\u00edlatele, kter\u00e1 je dan\u00e1 samotn\u00fdm syst\u00e9mem datov\u00fdch schr\u00e1nek.\u201c<\/em><\/p>\n

Od 1. 1. 2022 jsou datov\u00e9 schr\u00e1nky povinn\u011b otev\u0159eny i pro p\u0159\u00edjem datov\u00fdch zpr\u00e1v mezi v\u0161emi ‘ne\u00fa\u0159edn\u00edmi’ u\u017eivateli datov\u00fdch schr\u00e1nek. Takov\u00e9 datov\u00e9 zpr\u00e1vy se naz\u00fdvaj\u00ed po\u0161tovn\u00edmi datov\u00fdmi zpr\u00e1vami. \u201ePro jednoduchost je mo\u017en\u00e9 si takovou komunikaci p\u0159edstavit jako \u201ehorizont\u00e1ln\u00ed\u201c komunikaci,\u201c<\/em> pokra\u010duje Eduarda Hek\u0161ov\u00e1 a dopl\u0148uje: \u201eJe to velmi v\u00edtan\u00e1 mo\u017enost komunikace mezi podnikateli, ale i mezi v\u0161emi ostatn\u00edmi u\u017eivateli, spot\u0159ebitele nevyj\u00edmaje. Takov\u00e1 datov\u00e1 zpr\u00e1va se toti\u017e doru\u010duje stejn\u00fdm zp\u016fsobem jako \u00fa\u0159edn\u00ed (\u201evertik\u00e1ln\u00ed\u201c) datov\u00e1 zpr\u00e1va, pouze je zpoplatn\u011bna \u010d\u00e1stkou 5 K\u010d za jednu odeslanou datovou zpr\u00e1vu.\u201c<\/em><\/p>\n

Zd\u00e1nliv\u011b jednoduch\u00e1 a d\u016fv\u011bryhodn\u00e1 komunikace po\u0161tovn\u00edmi datov\u00fdmi zpr\u00e1vami, kterou si u\u017e podnikatel\u00e9 zvykli dopl\u0148ovat do B2B smluv (bussiness to bussines smlouvy = smlouvy mezi podnikateli) vedle jin\u00fdch ‘kvalifikovan\u00fdch’ zp\u016fsob\u016f dod\u00e1n\u00ed, jak\u00fdmi jsou nap\u0159\u00edklad doporu\u010den\u00e1 po\u0161ta, kur\u00fdr, osobn\u00ed p\u0159ed\u00e1n\u00ed, ov\u0161em m\u016f\u017ee m\u00edt i sv\u00e1 \u00faskal\u00ed. \u201eZ na\u0161\u00ed spot\u0159ebitelsk\u00e9 poradny zn\u00e1me p\u0159\u00edklad stavebn\u00ed spo\u0159itelny, kter\u00e1 zcela ned\u00e1vno odm\u00edtla p\u0159iznat rovnocenn\u00fd \u00fa\u010dinek datov\u00e9 zpr\u00e1v\u011b spot\u0159ebitele, kter\u00fd \u017eije dlouhodob\u011b v zahrani\u010d\u00ed,\u201c<\/em> upozor\u0148uje Eduarda Hek\u0161ov\u00e1 a vysv\u011btluje: \u201eTento spot\u0159ebitel si p\u0159\u00e1l vypov\u011bd\u011bt smlouvu o stavebn\u00edm spo\u0159en\u00ed. Stavebn\u00ed spo\u0159itelna pro toto pr\u00e1vn\u00ed jedn\u00e1n\u00ed po\u017eadovala bu\u010f n\u00e1v\u0161t\u011bvu spot\u0159ebitele na pobo\u010dce, nebo p\u00edsemnou v\u00fdpov\u011b\u010f s ov\u011b\u0159en\u00fdm podpisem. Nab\u00eddku doru\u010den\u00ed v\u00fdpov\u011bdi po\u0161tovn\u00ed datovou zpr\u00e1vou tato stavebn\u00ed spo\u0159itelna neakceptovala, proto\u017ee nebyla p\u0159edv\u00edd\u00e1na ve smlouv\u011b o stavebn\u00edm spo\u0159en\u00ed.\u201c<\/em><\/p>\n

dTest si klade ot\u00e1zku, jak\u00e9 jsou d\u016fvody takov\u00e9ho nekompromisn\u00edho p\u0159\u00edstupu v situaci, kdy toto\u017enost odes\u00edlatele a d\u016fv\u011bryhodnost po\u0161tovn\u00ed datov\u00e9 zpr\u00e1vy je d\u00e1na syst\u00e9mem datov\u00fdch schr\u00e1nek. Stavebn\u00ed spo\u0159itelna tak jednala v rozporu s trendem digitalizace \u017eivota podnikatel\u016f i spot\u0159ebitel\u016f.<\/p>\n

\u201eSpot\u0159ebitel\u00e9 by si paradoxu \u00fa\u010dinku doru\u010den\u00ed po\u0161tovn\u00ed datov\u00e9 zpr\u00e1vy m\u011bli b\u00fdt v\u011bdomi a v p\u0159\u00edpad\u011b pochybnost\u00ed by si m\u011bli p\u0159edem ov\u011b\u0159it, jak se k po\u0161tovn\u00ed datov\u00e9 zpr\u00e1v\u011b stav\u00ed adres\u00e1t,\u201c<\/em> shrnuje Eduarda Hek\u0161ov\u00e1 a uzav\u00edr\u00e1: \u201ePokud podnikatel\u00e9 nezm\u011bn\u00ed sv\u016fj postup dobrovoln\u011b, m\u011bl by z\u0159ejm\u011b tento paradox \u0159e\u0161it z\u00e1konod\u00e1rce.\u201c<\/em><\/p>\n

Pokud spot\u0159ebitel\u00e9 maj\u00ed probl\u00e9my s doru\u010dov\u00e1n\u00edm nebo p\u0159\u00edjmem dokument\u016f formou datov\u00fdch schr\u00e1nek, mohou se obr\u00e1tit na bezplatnou spot\u0159ebitelskou poradnu dTestu, a to elektronicky na www.dtest.cz\/spotrebitelska-poradna<\/strong><\/a> nebo telefonicky na \u010d\u00edslo 299 149 009.<\/p>\n

dTest<\/strong><\/p>\n

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 <\/p>\n","protected":false},"excerpt":{"rendered":"

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