{"id":258806,"date":"2022-07-13T17:35:55","date_gmt":"2022-07-13T16:35:55","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=258806"},"modified":"2022-07-13T17:35:55","modified_gmt":"2022-07-13T16:35:55","slug":"vseobecna-zdravotni-pojistovna-rozsirujeme-sluzby-pro-klienty-se-sluchovym-postizenim-i-se-ztratou-reci","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=258806","title":{"rendered":"V\u0160EOBECN\u00c1 ZDRAVOTN\u00cd POJI\u0160\u0164OVNA: Roz\u0161i\u0159ujeme slu\u017eby pro klienty se sluchov\u00fdm posti\u017een\u00edm i se ztr\u00e1tou \u0159e\u010di"},"content":{"rendered":"

\"\"<\/p>\n

Zam\u011bstnanci pobo\u010dek VZP po cel\u00e9 \u010cR budou d\u00edky technice nov\u011b bez obt\u00ed\u017e\u00ed komunikovat i s\u00a0lidmi se sluchov\u00fdm posti\u017een\u00edm \u010di ztr\u00e1tou \u0159e\u010di. Bari\u00e9ru v\u00a0komunikaci odstran\u00ed jednoduch\u00fd software, kter\u00fd je schopen\u00a0p\u0159evodu \u0159e\u010di na text (a naopak).<\/b><\/h6>\n

U\u017e v b\u0159eznu 2020 nab\u00eddla VZP takto znev\u00fdhodn\u011bn\u00fdm klient\u016fm mo\u017enost simult\u00e1nn\u00edho p\u0159episu \u0159e\u010di oper\u00e1tora na sv\u00e9 z\u00e1kaznick\u00e9 lince. On-line p\u0159epis v\u00a0re\u00e1ln\u00e9m \u010dase pomohl klient\u016fm sledovat komunikaci oper\u00e1tora v\u00a0textov\u00e9 podob\u011b. Z\u00edskali tak pot\u0159ebn\u00e9 informace a\u00a0vy\u0159\u00eddili si sv\u00e9 z\u00e1le\u017eitosti v\u00a0dob\u011b uzav\u0159en\u00ed klientsk\u00fdch pracovi\u0161\u0165 z d\u016fvodu pandemie COVID-19. V\u00edce o\u00a0slu\u017eb\u011b najdete na\u00a0https:\/\/www.vzp.cz\/kontakty\/on-line-prepis-klientske-linky<\/strong><\/a>.<\/p>\n

VZP nyn\u00ed tyto sv\u00e9 slu\u017eby d\u00e1le roz\u0161i\u0159uje. C\u00edlem je p\u0159\u00edmo na pobo\u010dk\u00e1ch zprost\u0159edkovat p\u0159evod mluven\u00e9 informace na textovou p\u0159i komunikaci mezi pracovn\u00edkem VZP a klientem se sluchov\u00fdm handicapem, nedosl\u00fdchav\u00fdm \u010di trp\u00edc\u00edm ztr\u00e1tou sluchu.<\/p>\n

Slu\u017eba je p\u0159\u00edstupn\u00e1 za pomoci QR k\u00f3du, kter\u00fd si klient na pobo\u010dce naskenuje do sv\u00e9ho mobiln\u00edho za\u0159\u00edzen\u00ed. N\u00e1sledn\u011b na zobrazen\u00e9 webov\u00e9 str\u00e1nce zad\u00e1 telefonn\u00ed \u010d\u00edslo pracovn\u00edka VZP, se\u00a0kter\u00fdm\u00a0jedn\u00e1. Pracovn\u00edk obdr\u017e\u00ed na sv\u00e9m telefonn\u00edm za\u0159\u00edzen\u00ed hovor a propoj\u00ed se s\u00a0profesion\u00e1ln\u00edm p\u0159episovatelem \u0159e\u010di. D\u00e1le ji\u017e pracovn\u00edk VZP hovo\u0159\u00ed do sv\u00e9ho telefonn\u00edho p\u0159\u00edstroje a klient si \u010dte p\u0159epis hovoru na sv\u00e9m za\u0159\u00edzen\u00ed a reaguje mluvenou \u010de\u0161tinou.<\/p>\n

Slu\u017ebu vyu\u017eij\u00ed tak\u00e9 lid\u00e9 s\u00a0\u010d\u00e1ste\u010dnou nebo \u00faplnou ztr\u00e1tou \u0159e\u010di. U\u017eivatel m\u016f\u017ee vepsat sv\u016fj dotaz do speci\u00e1ln\u00edho \u0159\u00e1dku, text je automaticky p\u0159e\u010dten syntetick\u00fdm hlasem oper\u00e1torovi infolinky a mluven\u00e1 reakce oper\u00e1tora se p\u0159ep\u00ed\u0161e do textov\u00e9 podoby. Klient si odpov\u011b\u010f p\u0159e\u010dte a m\u016f\u017ee op\u011bt p\u00edsemn\u011b reagovat.<\/p>\n

Nov\u00e9 komunika\u010dn\u00ed slu\u017eby mohou klienti vyu\u017e\u00edt v\u00a0pracovn\u00edch dnech na pobo\u010dk\u00e1ch VZP.<\/p>\n

(tz-vzp)<\/strong><\/p>\n

\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Zam\u011bstnanci pobo\u010dek <\/p>\n","protected":false},"author":2,"featured_media":258807,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[88],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/07\/13\/vzp.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/258806"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=258806"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/258806\/revisions"}],"predecessor-version":[{"id":258808,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/258806\/revisions\/258808"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/258807"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=258806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=258806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=258806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}