{"id":256878,"date":"2022-06-16T21:18:05","date_gmt":"2022-06-16T20:18:05","guid":{"rendered":"https:\/\/zakrasnejsivimperk.cz\/?p=256878"},"modified":"2022-06-16T21:18:05","modified_gmt":"2022-06-16T20:18:05","slug":"dtest-preprodej-jizdenek-a-rizika-pro-spotrebitele","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=256878","title":{"rendered":"dTest: P\u0159eprodej j\u00edzdenek a rizika pro spot\u0159ebitele"},"content":{"rendered":"<figure id=\"attachment_256879\" aria-describedby=\"caption-attachment-256879\" style=\"width: 960px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-256879 size-full\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka.jpg\" alt=\"\" width=\"960\" height=\"640\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka.jpg 960w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka-300x200.jpg 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka-768x512.jpg 768w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka-536x357.jpg 536w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/letenka-725x483.jpg 725w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-256879\" class=\"wp-caption-text\">Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h6>Spot\u0159ebitel\u00e9 n\u011bkdy provedou n\u00e1kup j\u00edzdenek ve vyhled\u00e1va\u010di spojen\u00ed v aplikaci zprost\u0159edkovatele, ani\u017e o tom v\u011bd\u00ed. N\u011bkdy jsou j\u00edzdenky sou\u010d\u00e1st\u00ed bal\u00ed\u010dku v\u00edce j\u00edzdenek nebo jsou nab\u00edzeny t\u0159eba ve spojen\u00ed s letenkou. V takov\u00e9m p\u0159\u00edpad\u011b nen\u00ed p\u0159epravn\u00ed smlouva uzav\u0159ena p\u0159\u00edmo s dan\u00fdm dopravcem, ale pr\u00e1v\u011b s p\u0159eprodejcem j\u00edzdenek \u010di letenek. Ten za cestovatele uzav\u00edr\u00e1 smlouvu s p\u0159epravn\u00ed spole\u010dnost\u00ed. Rizika takov\u00fdch n\u00e1kup\u016f j\u00edzdenek dTest prov\u011b\u0159il.<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-131630 size-medium alignright\" src=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>N\u00e1kup j\u00edzdenek na internetu vy\u017eaduje po spot\u0159ebiteli zv\u00fd\u0161enou pozornost. Pokud spot\u0159ebitel necestuje \u010dasto, m\u016f\u017ee v\u011bdom\u011b i nev\u011bdom\u011b j\u00edzdenku zakoupit na str\u00e1nk\u00e1ch zprost\u0159edkovatele. Tato situace pak m\u016f\u017ee spot\u0159ebiteli p\u0159in\u00e9st nemal\u00e9 mno\u017estv\u00ed komplikac\u00ed. <em>\u201eJednou z nich m\u016f\u017ee b\u00fdt fakt, \u017ee sjednan\u00fd p\u0159epravce nemus\u00ed m\u00edt k dispozici kontaktn\u00ed \u00fadaje cestuj\u00edc\u00edho, kter\u00fd je poskytne prodejci,\u201c<\/em> uv\u00e1d\u00ed \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest Eduarda Hek\u0161ov\u00e1. P\u0159epravce pak nem\u00e1 mo\u017enost cestuj\u00edc\u00edho prost\u0159ednictv\u00edm e-mailu \u010di SMS informovat o p\u0159\u00edpadn\u00e9m zpo\u017ed\u011bn\u00ed \u010di jin\u00fdch zm\u011bn\u00e1ch na jeho cest\u011b. Dal\u0161\u00ed nev\u00fdhodou pro spot\u0159ebitele m\u016f\u017ee b\u00fdt samotn\u00e1 cena j\u00edzdenek. P\u0159eprodejci j\u00edzdenek si \u010dasto \u00fa\u010dtuj\u00ed dal\u0161\u00ed n\u00e1klady za zprost\u0159edkov\u00e1n\u00ed prodeje j\u00edzdenek. Spot\u0159ebitel tedy nev\u011bdomky m\u016f\u017ee zaplatit vy\u0161\u0161\u00ed cenu, ne\u017e jakou by zaplatil, pokud by j\u00edzdenku koupil p\u0159\u00edmo od dopravce. Zprost\u0159edkovatel\u00e9 nav\u00edc mohou cht\u00edt tuto skute\u010dnost cestuj\u00edc\u00edmu zatajit, a proto mohou upravit i j\u00edzdenku. <em>\u201eM\u016f\u017ee se st\u00e1t, \u017ee upraven\u00e1 j\u00edzdenka pak nen\u00ed p\u0159epravcem uzn\u00e1na,\u201c<\/em> varuje Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Dal\u0161\u00ed pot\u00ed\u017ee se mohou objevit, pokud zprost\u0159edkovatel neinformuje cestuj\u00edc\u00edho o p\u0159epravn\u00edch podm\u00ednk\u00e1ch dopravce. Cestuj\u00edc\u00ed tak nap\u0159\u00edklad nezn\u00e1 sv\u00e1 pr\u00e1va na vr\u00e1cen\u00ed \u010di v\u00fdm\u011bnu j\u00edzdenek, kter\u00e9 mu jinak p\u0159izn\u00e1v\u00e1 dopravce.<\/p>\n<p>Pokud se cestuj\u00edc\u00ed se sv\u00fdmi pr\u00e1vy sezn\u00e1m\u00ed a chce je v\u016f\u010di dopravci uplatnit, m\u016f\u017ee narazit na jin\u00fd probl\u00e9m. Podle sou\u010dasn\u00e9 legislativy m\u00e1 spot\u0159ebitel za spln\u011bn\u00ed ur\u010dit\u00fdch podm\u00ednek n\u00e1rok na n\u00e1hradu za zpo\u017ed\u011bn\u00ed v \u017eelezni\u010dn\u00ed doprav\u011b. Tento n\u00e1rok v\u0161ak v\u016f\u010di dopravci de facto nem\u016f\u017ee uplatnit, jeliko\u017e nem\u00e1 s dopravcem uzav\u0159enou p\u0159epravn\u00ed smlouvu. Pr\u00e1vo po\u017eadovat tuto kompenzaci m\u00e1 kupuj\u00edc\u00ed, v tomto p\u0159\u00edpad\u011b tedy p\u0159eprodejce. N\u011bkte\u0159\u00ed dopravci (nap\u0159. Arriva) ve sv\u00fdch podm\u00ednk\u00e1ch p\u0159\u00edmo uv\u00e1d\u00ed, \u017ee jsou s j\u00edzdenkami opr\u00e1vn\u011bni obchodovat pouze smluvn\u00ed partne\u0159i dopravce. I \u010cesk\u00e9 dr\u00e1hy v p\u0159epravn\u00edch podm\u00ednk\u00e1ch uv\u00e1d\u00ed, \u017ee obchodov\u00e1n\u00ed s j\u00edzdn\u00edmi doklady bez zmocn\u011bn\u00ed \u010cD je zak\u00e1z\u00e1no. Neautorizovan\u00ed prodejci by tedy tyto j\u00edzdenky v\u016fbec nem\u011bli nab\u00edzet.<\/p>\n<p><em>\u201eStejn\u00fd probl\u00e9m se objevuje i v p\u0159\u00edpad\u011b letenek. V minulosti se vyskytla situace, kdy leteck\u00e1 spole\u010dnost odm\u00edtala na palubu pustit cestuj\u00edc\u00ed s letenkou zakoupenou od zprost\u0159edkovatele,<\/em>\u201c upozor\u0148uje Eduarda Hek\u0161ov\u00e1. Vzhledem k rostouc\u00edmu trendu zprost\u0159edkov\u00e1n\u00ed prodeje j\u00edzdenek \u010di letenek mus\u00ed b\u00fdt spot\u0159ebitel\u00e9 opatrn\u00ed a vz\u00edt v \u00favahu i mo\u017en\u00e1 rizika n\u00e1kupu u zprost\u0159edkovatel\u016f. <em>\u201eUr\u010dit\u011b bylo vhodn\u00e9 p\u0159ijet\u00ed pr\u00e1vn\u00ed \u00fapravy upravuj\u00edc\u00ed tuto oblast,\u201c<\/em> \u0159\u00edk\u00e1 Eduarda Hek\u0161ov\u00e1 a uzav\u00edr\u00e1:<em> \u201eV p\u0159\u00edpad\u011b spor\u016f mezi spot\u0159ebitelem, zprost\u0159edkovatelem a p\u0159epravcem je to toti\u017e pr\u00e1v\u011b spot\u0159ebitel t\u00edm, kdo je obvykle dan\u00fdm sporem nejv\u00edce zat\u00ed\u017een.\u201c<\/em><\/p>\n<p><strong>dTest<\/strong><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Spot\u0159ebitel\u00e9 <\/p>\n","protected":false},"author":2,"featured_media":256880,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2022\/06\/16\/r\u00e1me\u010dek-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/256878"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=256878"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/256878\/revisions"}],"predecessor-version":[{"id":256881,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/256878\/revisions\/256881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/256880"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=256878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=256878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=256878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}