{"id":243947,"date":"2022-01-03T13:10:04","date_gmt":"2022-01-03T12:10:04","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=243947"},"modified":"2022-01-03T13:10:04","modified_gmt":"2022-01-03T12:10:04","slug":"dtest-co-ceka-spotrebitele-v-roce-2022","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=243947","title":{"rendered":"dTest: Co \u010dek\u00e1 spot\u0159ebitele v roce 2022"},"content":{"rendered":"
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Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n

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V nov\u00e9m roce \u010dek\u00e1 na spot\u0159ebitele i \u0159ada zm\u011bn. dTest podporoval a podporuje v\u0161echny zm\u011bny, kter\u00e9 maj\u00ed v p\u0159\u00ed\u0161t\u00edm obdob\u00ed pos\u00edlit postaven\u00ed spot\u0159ebitele. Zde je sum\u00e1\u0159 t\u011bch podle n\u00e1s nejpodstatn\u011bj\u0161\u00edch spot\u0159ebitelsk\u00fdch novinek, kter\u00e9 V\u00e1s v roce 2022 s jistotou \u010di s ur\u010ditou pravd\u011bpodobnost\u00ed \u010dekaj\u00ed.<\/h6>\n

\"\"Stop tele\u0161mejd\u016fm!<\/strong><\/a> To bylo heslo, se kter\u00fdm dTest vyrazil do boje za zastaven\u00ed obt\u011b\u017euj\u00edc\u00edch marketingov\u00fdch hovor\u016f. I V\u00e1m se jist\u011b stalo, \u017ee V\u00e1m uprost\u0159ed pracovn\u00ed doby nebo dovolen\u00e9 zavolal neodbytn\u00fd prodejce, se kter\u00fdm jste nikdy p\u0159ed t\u00edm nijak nekomunikovali, a za\u010dal V\u00e1m nab\u00edzet jak\u00e9si slu\u017eby nebo v\u00fdrobky, o kter\u00e9 jste nem\u011bli nejmen\u0161\u00ed z\u00e1jem. \u201eDouf\u00e1me, \u017ee tele\u0161mejd\u016fm bude u\u017e konec. Od 1.1.2022 nabude \u00fa\u010dinnosti novela z\u00e1kona o elektronick\u00fdch komunikac\u00edch, kter\u00e1 \u0159e\u0161\u00ed ty hlavn\u00ed ot\u00e1zky spojen\u00e9 s nevy\u017e\u00e1dan\u00fdmi marketingov\u00fdmi hovory. Zbav\u00edme se jich snad definitivn\u011b po 1.7.2022,\u201c<\/em> \u0159\u00edk\u00e1 \u0159editelka dTestu Eduarda Hek\u0161ov\u00e1. Od tohoto data bude moci prodejce zavolat na Va\u0161e \u010d\u00edslo s marketingov\u00fdm hovorem nebo nab\u00eddkou jen tehdy, pokud jste k tomu p\u0159edem ud\u011blili v\u00fdslovn\u00fd souhlas, p\u0159\u00edpadn\u011b pokud bude existovat jin\u00fd pr\u00e1vn\u00ed d\u016fvod. \u201eBude t\u00edm velmi pos\u00edleno postaven\u00ed spot\u0159ebitele. To se \u0159ad\u011b prodejc\u016f nel\u00edb\u00ed, ale tato n\u00e1prava trhu je v\u00edce ne\u017e pot\u0159ebn\u00e1,\u201c<\/em> reaguje Hek\u0161ov\u00e1 na p\u0159ehnanou kritiku novely ze strany z\u00e1stupc\u016f obchodn\u00edho sektoru.<\/p>\n

D\u00e1le \u010dek\u00e1 spot\u0159ebitele novela energetick\u00e9ho z\u00e1kona, takt\u00e9\u017e \u00fa\u010dinn\u00e1 od 1.1.2022. I Vy jste se mo\u017en\u00e1 ocitli v situaci, \u017ee u Va\u0161ich dve\u0159\u00ed zazvonil tzv. energo\u0161mejd s r\u00e1doby v\u00fdhodnou nab\u00eddkou na zm\u011bnu dodavatele energi\u00ed a nutil V\u00e1s k podpisu r\u016fzn\u00fdch dokument\u016f. \u201eNa praktiky energo\u0161mejd\u016f dTest upozor\u0148uje posledn\u00edch p\u011bt let. Kone\u010dn\u011b do\u0161lo ke pot\u0159ebn\u00e9 zm\u011bn\u011b z\u00e1kona ve prosp\u011bch spot\u0159ebitel\u016f,\u201c<\/em> \u0159\u00edk\u00e1 Hek\u0161ov\u00e1. \u0158adu pr\u00e1v budou m\u00edt spot\u0159ebitel\u00e9 nov\u011b hned od 1. 1. 2022. Nap\u0159\u00edklad budou moci bez sankc\u00ed ukon\u010dit smlouvu se zprost\u0159edkovatelem nebo vypov\u011bd\u011bt zprost\u0159edkovanou smlouvu na dod\u00e1vku energi\u00ed do 15 dn\u016f od zah\u00e1jen\u00ed dod\u00e1vky energi\u00ed. \u010cinnost zprost\u0159edkovatel\u016f bude st\u00e1t regulovat od 1.7.2022. Zm\u011bny budou prob\u00edhat postupn\u011b, nelze proto po\u010d\u00edtat s t\u00edm, \u017ee od Nov\u00e9ho roku, resp. od 1.7. 2022, nastane r\u00e1j na zemi. \u201eSpot\u0159ebitele vyz\u00fdv\u00e1me ke zv\u00fd\u0161en\u00e9 opatrnosti po cel\u00fd p\u0159\u00ed\u0161t\u00ed rok,\u201c<\/em> dopl\u0148uje Hek\u0161ov\u00e1. Zprost\u0159edkovatele bude nov\u011b kontrolovat Energetick\u00fd regula\u010dn\u00ed \u00fa\u0159ad, doposud tuto pravomoc m\u011bla pom\u011brn\u011b nelogicky \u010cesk\u00e1 obchodn\u00ed inspekce.<\/p>\n

Zm\u011bn se m\u016f\u017ee do\u010dkat i takzvan\u00e1 z\u00e1konn\u00e1 z\u00e1ruka na zbo\u017e\u00ed p\u0159i prodeji spot\u0159ebitel\u016fm. Z\u00e1le\u017e\u00ed to na tom, kdy bude nov\u00e9 sn\u011bmovn\u011b p\u0159edlo\u017een p\u0159\u00edslu\u0161n\u00fd n\u00e1vrh novely ob\u010dansk\u00e9ho z\u00e1kon\u00edku. Star\u00e1 sn\u011bmovna n\u00e1vrh novely u\u017e nestihla projednat. Po \u00fa\u010dinnosti novely bude z\u00e1ruka trvat nad\u00e1le 2 roky, av\u0161ak nov\u011b bude prodejce odpov\u00eddat jen za takov\u00e9 vady, kter\u00e9 m\u011blo zbo\u017e\u00ed u\u017e p\u0159i p\u0159evzet\u00ed. \u201eVady na zbo\u017e\u00ed se mohou projevit i pozd\u011bji (po koupi zbo\u017e\u00ed) a spot\u0159ebitel je m\u016f\u017ee prod\u00e1vaj\u00edc\u00edmu nebo ur\u010den\u00e9mu servisu vytknout. Ale v\u017edy se bude jednat o vady, kter\u00e9 v\u011bc m\u011bla ji\u017e p\u0159i p\u0159evzet\u00ed, nikoliv u\u017e o vady, kter\u00e9 se po p\u0159evzet\u00ed teprve vyskytnou,\u201c<\/em> vysv\u011btluje sm\u011br zam\u00fd\u0161len\u00e9 budouc\u00ed pr\u00e1vn\u00ed \u00fapravy Hek\u0161ov\u00e1. S t\u00edm bude souviset i zm\u011bna tzv. z\u00e1konn\u00e9 domn\u011bnky vadnosti. Pokud se vada projev\u00ed b\u011bhem prvn\u00edch 12 m\u011bs\u00edc\u016f, bude tu z\u00e1konem dan\u00fd p\u0159edpoklad, \u017ee byla na zbo\u017e\u00ed u\u017e p\u0159i p\u0159evzet\u00ed. Opak bude muset prok\u00e1zat prodejce. \u201eOpakovan\u011b podnikatele upozor\u0148ujeme, \u017ee vyvr\u00e1tit v\u016f\u010di spot\u0159ebiteli z\u00e1konnou domn\u011bnku vadnosti je mo\u017en\u00e9 jen prost\u0159ednictv\u00edm odborn\u00e9ho nejl\u00e9pe znaleck\u00e9ho posudku. Nesta\u010d\u00ed jedna zam\u00edtav\u00e1 v\u011bta, kterou do reklama\u010dn\u00edho protokolu vepsal pokladn\u00ed, kter\u00fd se na v\u011bc ani po\u0159\u00e1dn\u011b nepod\u00edval,<\/em>\u201c rad\u00ed Hek\u0161ov\u00e1.<\/p>\n

Za hromadn\u00e9 \u017ealoby!<\/strong><\/a> Je dal\u0161\u00ed kampan\u00ed dTestu, kter\u00e1 ani po Nov\u00e9m roce nekon\u010d\u00ed. Jednostrann\u00e9 \u201eukon\u010den\u00ed \u010dinnosti\u201c dodavatel\u016f energi\u00ed, z nich\u017e nejv\u011bt\u0161\u00edmi jsou ti ze skupiny Bohemia Energy, kter\u00e9 zp\u016fsobilo \u0161kody statis\u00edc\u016fm spot\u0159ebitel\u016f, je nejz\u00e1\u0159iv\u011bj\u0161\u00edm p\u0159\u00edkladem pot\u0159ebnosti z\u00e1kona o hromadn\u00fdch \u0159\u00edzen\u00edch. P\u0159edloha tohoto z\u00e1kona le\u017eela v Poslaneck\u00e9 sn\u011bmovn\u011b bez z\u00e1jmu rok a p\u016fl. Ud\u00e1losti spojen\u00e9 s p\u00e1dem dodavatel\u016f energi\u00ed vedly odstupuj\u00edc\u00ed vl\u00e1da vl\u00e1du k p\u0159edlo\u017een\u00ed stejn\u00e9ho n\u00e1vrhu nov\u00e9 Poslaneck\u00e9 sn\u011bmovn\u011b. \u201eV\u011b\u0159me, \u017ee v nov\u00e9m roce bude p\u0159ijat kvalitn\u00ed z\u00e1kon o hromadn\u00e9m \u0159\u00edzen\u00ed, tedy v\u010detn\u011b tzv. odhla\u0161ovac\u00edho re\u017eimu. dTest jako nejv\u011bt\u0161\u00ed spot\u0159ebitelsk\u00e1 organizace v \u010cR, kter\u00e1 \u0159e\u0161\u00ed ro\u010dn\u011b desetitis\u00edce st\u00ed\u017enost\u00ed spot\u0159ebitel\u016f a nab\u00edz\u00ed i odbornou pomoc podnikatel\u016fm, je p\u0159ipravena poskytnout z\u00e1konod\u00e1rc\u016fm plnou sou\u010dinnost a pod\u011blit se i o na\u0161e dlouholet\u00e9 zku\u0161enosti v dan\u00e9 oblasti. Kvalitn\u00ed z\u00e1kony jsou pro spot\u0159ebitele naprost\u00e1 priorita,\u201c<\/em> uzav\u00edr\u00e1 Hek\u0161ov\u00e1.<\/p>\n

dTest<\/strong><\/p>\n

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