{"id":241900,"date":"2021-12-04T14:44:18","date_gmt":"2021-12-04T13:44:18","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=241900"},"modified":"2021-12-04T14:44:18","modified_gmt":"2021-12-04T13:44:18","slug":"dtest-co-muzete-delat-se-zbozim-poskozenym-pri-preprave","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=241900","title":{"rendered":"dTest: Co m\u016f\u017eete d\u011blat se zbo\u017e\u00edm po\u0161kozen\u00fdm p\u0159i p\u0159eprav\u011b?"},"content":{"rendered":"<figure id=\"attachment_241901\" aria-describedby=\"caption-attachment-241901\" style=\"width: 890px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-241901 size-full\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk.png\" alt=\"\" width=\"890\" height=\"720\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk.png 890w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk-300x243.png 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk-768x621.png 768w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk-441x357.png 441w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/bal\u00edk-597x483.png 597w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><figcaption id=\"caption-attachment-241901\" class=\"wp-caption-text\">Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h6>Nakupov\u00e1n\u00ed v e-shopech m\u00e1 sv\u00e9 v\u00fdhody, ale tak\u00e9 ur\u010dit\u00e1 \u00faskal\u00ed. Nejen\u017ee tak trochu kupujete zaj\u00edce v pytli, ale nav\u00edc do hry vstupuj\u00ed p\u0159epravn\u00ed spole\u010dnosti, kter\u00e9 mohou ne\u0161etrn\u00fdm zach\u00e1zen\u00edm nap\u00e1chat na z\u00e1silce zna\u010dn\u00e9 \u0161kody. Na koho se tedy obr\u00e1tit, kdy\u017e doma otev\u0159ete dlouho o\u010dek\u00e1van\u00fd bal\u00ed\u010dek a zjist\u00edte, \u017ee zakoupen\u00e9 hrn\u00ed\u010dky jsou potlu\u010den\u00e9 a z tal\u00ed\u0159k\u016f v\u00e1m zbyla jen porcel\u00e1nov\u00e1 dr\u0165?<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>M\u00e1lokdo asi v takov\u00e9 chv\u00edli vyb\u011bhne za uj\u00ed\u017ed\u011bj\u00edc\u00edm kur\u00fdrem, aby ho p\u0159im\u011bl vz\u00edt si zbo\u017e\u00ed zp\u00e1tky. Je pot\u0159eba vzniklou spou\u0161\u0165 zdokumentovat a neprodlen\u011b se obr\u00e1tit na prod\u00e1vaj\u00edc\u00edho. Ten odpov\u00edd\u00e1 za stav zakoupen\u00e9ho zbo\u017e\u00ed a\u017e do okam\u017eiku p\u0159evzet\u00ed kupuj\u00edc\u00edm. Proto i po\u0161kozen\u00ed zbo\u017e\u00ed zp\u016fsoben\u00e9 p\u0159epravcem jde na vrub prodejce. Nemus\u00edte se tedy dom\u00e1hat n\u00e1hrady \u0161kody u p\u0159epravce, ale m\u016f\u017eete zbo\u017e\u00ed klasicky reklamovat v e-shopu, kde jste jej zakoupili, nebo od smlouvy do 14 dn\u016f odstoupit.<\/p>\n<p>Pokud se rozhodnete od smlouvy odstoupit, nesm\u00ed b\u00fdt pochyb o tom, \u017ee si p\u0159ejete smlouvu zru\u0161it. <em>\u201ePouh\u00e9 zasl\u00e1n\u00ed zbo\u017e\u00ed zp\u011bt prodejci bez jak\u00e9koliv zpr\u00e1vy nen\u00ed mo\u017en\u00e9, dalo by se vykl\u00e1dat t\u0159eba jako uplatn\u011bn\u00ed reklamace, tak\u017ee pozor na to. V\u017edy je t\u0159eba vyrozum\u011bt prodejce o odstoupen\u00ed od smlouvy, kter\u00e9 v\u0161ak sta\u010d\u00ed odeslat t\u0159eba e-mailem nebo sd\u011blit telefonicky,\u201c<\/em> zd\u016fraz\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. A dod\u00e1v\u00e1: \u201e<em>Pamatujte ale na to, \u017ee co je ps\u00e1no, sn\u00e1ze se prok\u00e1\u017ee. N\u011bkdy v\u00e1m tento krok uleh\u010d\u00ed s\u00e1m prodejce, kter\u00fd na sv\u00e9m webu nab\u00eddne vzorov\u00fd formul\u00e1\u0159 ke sta\u017een\u00ed pro tyto p\u0159\u00edpady.\u201c<\/em><\/p>\n<p>Je pravda, \u017ee provozovatel\u00e9 e-shop\u016f se dost\u00e1vaj\u00ed do nelehk\u00e9 pozice. Pr\u00e1vo na n\u00e1hradu \u0161kody a stejn\u011b tak i dal\u0161\u00ed pr\u00e1va z p\u0159epravn\u00ed smlouvy toti\u017e po vyd\u00e1n\u00ed z\u00e1silky automaticky p\u0159ech\u00e1zej\u00ed na jej\u00edho p\u0159\u00edjemce. Pokud tedy reklamaci u p\u0159epravn\u00ed spole\u010dnosti uplatn\u00ed prod\u00e1vaj\u00edc\u00ed, s nejv\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed nebude akceptov\u00e1na.<\/p>\n<p>M\u011bli byste proto o po\u0161kozen\u00ed z\u00e1silky informovat jak prod\u00e1vaj\u00edc\u00edho, tak p\u0159epravn\u00ed spole\u010dnost, a to co nejd\u0159\u00edve. S p\u0159ekontrolov\u00e1n\u00edm zbo\u017e\u00ed a upozorn\u011bn\u00edm na po\u0161kozen\u00ed z\u00e1silky neot\u00e1lejte, mohlo by to p\u0159isp\u011bt ke vzniku \u0161kody na stran\u011b prod\u00e1vaj\u00edc\u00edho. Bez va\u0161\u00ed sou\u010dinnosti toti\u017e nem\u016f\u017ee \u00fa\u010dinn\u011b uplatnit sv\u016fj n\u00e1rok v\u016f\u010di p\u0159epravci. <em>\u201eZ\u00e1kon ukl\u00e1d\u00e1 ka\u017ed\u00e9mu \u010dlov\u011bku, aby p\u0159edch\u00e1zel vzniku \u0161kod u ostatn\u00edch. Lhostejnost v\u016f\u010di z\u00e1jm\u016fm prod\u00e1vaj\u00edc\u00edho tak m\u016f\u017ee v kone\u010dn\u00e9m d\u016fsledku dostihnout i v\u00e1s,\u201c<\/em> \u0159\u00edk\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Pokud jde o p\u0159epravn\u00ed spole\u010dnost, ta se nem\u016f\u017ee zbavit sv\u00e9 odpov\u011bdnosti poukazem na to, \u017ee adres\u00e1t p\u0159i p\u0159evzet\u00ed z\u00e1silky podepsal prohl\u00e1\u0161en\u00ed, podle kter\u00e9ho bal\u00edk p\u0159i\u0161el nepo\u0161kozen\u00fd. Podobn\u00e9 prohl\u00e1\u0161en\u00ed potvrzuje jen nepo\u0161kozenost vn\u011bj\u0161\u00edho obalu. Kdy\u017e bal\u00edk p\u0159ed \u0159idi\u010dem na m\u00edst\u011b neotev\u0159ete, pak ze stavu vn\u011bj\u0161\u00edho obalu nelze vyvozovat, jak je na tom obsah bal\u00edku.<\/p>\n<p>Bylo-li zbo\u017e\u00ed po\u0161kozeno p\u0159i p\u0159eprav\u011b a vy se rozhodnete, \u017ee nechcete odstoupit od smlouvy, n\u00fdbr\u017e rad\u011bji uplatn\u00edte reklamaci, nem\u016f\u017eete po prod\u00e1vaj\u00edc\u00edm po\u017eadovat okam\u017eit\u00e9 vr\u00e1cen\u00ed pen\u011bz. To lze n\u00e1rokovat jen tehdy, pokud by nebyla mo\u017en\u00e1 bezplatn\u00e1 oprava ani v\u00fdm\u011bna za nov\u00fd kus. Nadto m\u016f\u017ee vy\u0159\u00edzen\u00ed reklamace trvat a\u017e 30 dn\u00ed.<\/p>\n<p><em>\u201eReklamovat zbo\u017e\u00ed z d\u016fvodu jeho po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b naproti tomu nelze, pokud si p\u0159epravu zaji\u0161\u0165ujete sami nez\u00e1visle na prod\u00e1vaj\u00edc\u00edm. P\u0159ed\u00e1n\u00ed zbo\u017e\u00ed p\u0159epravci m\u00e1 pak z pohledu pr\u00e1va stejn\u00e9 \u00fa\u010dinky, jako byste jej sami p\u0159evzali,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Na z\u00e1v\u011br je nam\u00edst\u011b p\u0159ipomenout, \u017ee vhodn\u00e9 zabalen\u00ed zbo\u017e\u00ed ur\u010den\u00e9ho k p\u0159eprav\u011b m\u00e1 zajistit prod\u00e1vaj\u00edc\u00ed. Nevypl\u00fdvaj\u00ed-li z obchodn\u00edch podm\u00ednek p\u0159epravce zvl\u00e1\u0161tn\u00ed pravidla pro balen\u00ed ur\u010dit\u00e9ho typu zbo\u017e\u00ed, pak je t\u0159eba jej zabalit podle zvyklost\u00ed a s ohledem na jeho povahu.<\/p>\n<p><strong>dTest<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Nakupov\u00e1n\u00ed <\/p>\n","protected":false},"author":2,"featured_media":241902,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/12\/04\/r\u00e1me\u010dek-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/241900"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=241900"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/241900\/revisions"}],"predecessor-version":[{"id":241903,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/241900\/revisions\/241903"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/241902"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=241900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=241900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=241900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}