{"id":238552,"date":"2021-10-22T11:04:34","date_gmt":"2021-10-22T10:04:34","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=238552"},"modified":"2021-10-22T11:04:34","modified_gmt":"2021-10-22T10:04:34","slug":"ceska-obchodni-inspekce-pozor-na-zprostredkovatele-kteri-vyuzivaji-ukonceni-cinnosti-dodavatelu-energii","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=238552","title":{"rendered":"\u010cESK\u00c1 OBCHODN\u00cd INSPEKCE: Pozor na zprost\u0159edkovatele, kte\u0159\u00ed vyu\u017e\u00edvaj\u00ed ukon\u010den\u00ed \u010dinnosti dodavatel\u016f energi\u00ed"},"content":{"rendered":"

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Ukon\u010den\u00ed \u010dinnosti n\u011bkter\u00fdch dodavatel\u016f energi\u00ed a s t\u00edm souvisej\u00edc\u00ed nejistota spot\u0159ebitel\u016f otev\u0159ely prostor pro aktivity zprost\u0159edkovatel\u016f smluv o dod\u00e1vk\u00e1ch energi\u00ed. Nejedn\u00e1 se o dodavatele energi\u00ed, ale pouze o zprost\u0159edkovatele, kte\u0159\u00ed mohou telefonicky \u010di osobn\u011b kontaktovat dom\u00e1cnosti s t\u00edm, \u017ee kv\u016fli krachu dodavatel\u016f \u010di zv\u00fd\u0161en\u00ed cen energi\u00ed pomohou spot\u0159ebitel\u016fm naj\u00edt nov\u00e9ho dodavatele, respektive p\u0159ej\u00edt v\u00fdhodn\u011bji k jin\u00e9mu, jimi vybran\u00e9mu dodavateli.<\/h6>\n

P\u0159i zm\u011bn\u011b dodavatele energi\u00ed bu\u010fte opatrn\u00ed. V\u017edy v\u011bnujte pozornost tomu, s k\u00fdm se chyst\u00e1te vstoupit do smluvn\u00edho vztahu a zda jste si jisti, \u017ee se jedn\u00e1 o d\u016fv\u011bryhodn\u00e9ho partnera. Rozli\u0161ujte mezi dodavatelem energie a zprost\u0159edkovatelem uzav\u0159en\u00ed smlouvy o dod\u00e1vce energi\u00ed (zprost\u0159edkovatelem).<\/p>\n

Lid\u00e9, kte\u0159\u00ed maj\u00ed uzav\u0159enou smlouvu o dod\u00e1vk\u00e1ch elekt\u0159iny \u010di plynu s dodavatelem, kter\u00fd ukon\u010dil svou \u010dinnost, maj\u00ed nyn\u00ed p\u016fl roku na to, aby si na\u0161li nov\u00e9ho dodavatele. Elekt\u0159inu i plyn jim nyn\u00ed \u0161est m\u011bs\u00edc\u016f bude poskytovat tzv. dodavatel posledn\u00ed instance.<\/p>\n

Aktivity zprost\u0159edkovatel\u016f budou zac\u00edleny pr\u00e1v\u011b na skupinu spot\u0159ebitel\u016f, kter\u00e1 je posti\u017eena ukon\u010den\u00edm \u010dinnosti p\u016fvodn\u00edch dodavatel\u016f energi\u00ed, a c\u00edt\u00ed se tedy v tuto chv\u00edli ohro\u017eena. Na z\u00e1klad\u011b p\u0159edchoz\u00edch zku\u0161enost\u00ed lze p\u0159edpokl\u00e1dat, \u017ee spot\u0159ebitel\u00e9 budou zprost\u0159edkovateli oslovov\u00e1ni jak v r\u00e1mci podomn\u00edho prodeje, kdy je spot\u0159ebitel p\u0159\u00edmo konfrontov\u00e1n se zprost\u0159edkovatelem a jeho p\u0159esv\u011bd\u010dovac\u00edmi metodami, tak i na d\u00e1lku (telefonicky, e-mailem, atp.) a m\u016f\u017ee b\u00fdt vystaven p\u0159esv\u011bd\u010dovac\u00edm technik\u00e1m nap\u0159\u00edklad v podob\u011b kladen\u00ed ot\u00e1zek a odpov\u011bd\u00ed na n\u011b. Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f se jedn\u00e1 o p\u0159edem nacvi\u010den\u00e9 marketingov\u00e9 strategie a metody, p\u0159izp\u016fsoben\u00e9 konkr\u00e9tn\u00ed skupin\u011b spot\u0159ebitel\u016f, kter\u00e9 maj\u00ed za c\u00edl p\u0159im\u011bt spot\u0159ebitele k okam\u017eit\u00e9mu podpisu smlouvy, a kter\u00e9 se pohybuj\u00ed na hran\u011b z\u00e1kona.<\/p>\n

Jak se zachovat?<\/h6>\n

\u2022 p\u0159edn\u011b, pokud neuva\u017eujete o vyu\u017eit\u00ed slu\u017eeb zprost\u0159edkovatele, jakoukoliv nab\u00eddku jasn\u011b odm\u00edtn\u011bte a komunikaci ukon\u010dete (nenechte se zatahovat nap\u0159. do koloto\u010de ot\u00e1zek a odpov\u011bd\u00ed, p\u0159edkl\u00e1d\u00e1n\u00ed faktur, vy\u00fa\u010dtov\u00e1n\u00ed, atp.)<\/p>\n

\u2022 pokud o vyu\u017eit\u00ed slu\u017eeb zprost\u0159edkovatele uva\u017eujete, zva\u017ete, co od n\u011bho po\u017eadujete a o\u010dek\u00e1v\u00e1te a zda Va\u0161e o\u010dek\u00e1v\u00e1n\u00ed m\u016f\u017ee splnit; ov\u011b\u0159te si jeho d\u016fv\u011bryhodnost a reference o jeho \u010dinnosti; prostudujte n\u00e1vrh smlouvy (pozor na zplnomocn\u011bn\u00ed dodavatele k jedn\u00e1n\u00ed za V\u00e1s, z\u00e1vaznost p\u0159ijmout vybran\u00e9ho dodavatele energi\u00ed, smluvn\u00ed pokuty, atp.) a teprve pak se rozhodujte o tom, zda takovou smlouvu uzav\u0159ete<\/p>\n

\u2022 jste-li ze strany zprost\u0159edkovatele vystaveni n\u011bkter\u00e9 z p\u0159esv\u011bd\u010dovac\u00edch technik a c\u00edt\u00edte se zasko\u010deni, v \u010dasov\u00e9 t\u00edsni, nebo jakkoliv nepohodln\u011b, vytvo\u0159te si \u010dasov\u00fd prostor pro rozhodov\u00e1n\u00ed, nejl\u00e9pe v \u0159\u00e1du dn\u00ed a po\u017e\u00e1dejte o smlouvu k prostudov\u00e1n\u00ed, pop\u0159\u00edpad\u011b jedn\u00e1n\u00ed ukon\u010dete<\/p>\n

\u2022 jste-li chr\u00e1n\u011bni dodavatelem posledn\u00ed instance, nenechte se vmanipulovat do pozice n\u011bkoho, komu bezprost\u0159edn\u011b hroz\u00ed odpojen\u00ed dod\u00e1vek energi\u00ed<\/p>\n

\u2022 nepodl\u00e9hejte pocitu zav\u00e1zanosti v p\u0159\u00edpadech, kdy zprost\u0159edkovatel bude muset \u201eud\u011blat n\u011bco nav\u00edc\u201c (nap\u0159. znovu p\u0159ij\u00edt jednat, podepsat smlouvu, atp.), pamatujete, jedn\u00e1 se o obchod<\/p>\n

\u2022 varujte sv\u00e9 bl\u00edzk\u00e9<\/p>\n

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Rozhodli jste se vybrat dodavatel energi\u00ed sami?<\/h6>\n

\u2022 Doporu\u010dujeme vyu\u017e\u00edvat ofici\u00e1ln\u00ed kalkul\u00e1tor na str\u00e1nk\u00e1ch Energetick\u00e9ho regula\u010dn\u00edho \u00fa\u0159adu (kalkulator.eru.cz) a n\u00e1sledn\u011b oslovit dodavatele energi\u00ed vlastn\u00ed cestou (bez prost\u0159edn\u00edka).<\/p>\n

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Rozd\u00edl mezi dodavatelem energie a zprost\u0159edkovatelem uzav\u0159en\u00ed smlouvy o dod\u00e1vk\u00e1ch energi\u00ed<\/h6>\n

Dodavatel:<\/strong> – m\u00e1 licenci od Energetick\u00e9ho regula\u010dn\u00edho \u00fa\u0159adu, viz: https:\/\/www.eru.cz\/cs\/vyhledavac-licenci<\/p>\n

– je p\u0159\u00edmo zodpov\u011bdn\u00fd za dod\u00e1vky energi\u00ed<\/p>\n

– dozorov\u00fdm org\u00e1nem je Energetick\u00fd regula\u010dn\u00ed \u00fa\u0159ad<\/p>\n

– v p\u0159\u00edpad\u011b sporu vyu\u017eijte mimosoudn\u00edho \u0159e\u0161en\u00ed spor\u016f Energetick\u00e9ho regula\u010dn\u00edho \u00fa\u0159adu, v\u00edce zde: https:\/\/www.eru.cz\/-\/mimosoudni-reseni-sporu.<\/strong><\/a><\/p>\n

Zprost\u0159edkovatel:<\/strong><\/p>\n

– energie s\u00e1m nedod\u00e1v\u00e1, pouze nab\u00edz\u00ed slu\u017ebu \u201ezprost\u0159edkov\u00e1n\u00ed uzav\u0159en\u00ed smlouvy o dod\u00e1vk\u00e1ch energi\u00ed\u201c<\/p>\n

– dozorov\u00fdm org\u00e1nem \u010cesk\u00e1 obchodn\u00ed inspekce (plat\u00ed do konce roku 2021, pot\u00e9 ER\u00da)<\/p>\n

– v\u00fdsledky kontrol p\u0159eprodejc\u016f zde: r. 2020: https:\/\/www.coi.cz\/vysledky-kontrol-zprostredkovatelu-energii-opet-prokazaly-nekale-obchodni-praktiky\/<\/a> <\/strong>r. 2019: https:\/\/www.coi.cz\/aukce-energii-jsou-stale-problematicke-2\/<\/strong><\/a><\/p>\n

– v p\u0159\u00edpad\u011b sporu vyu\u017eijte mimosoudn\u00edho \u0159e\u0161en\u00ed spor\u016f \u010cesk\u00e9 obchodn\u00ed inspekce, viz: https:\/\/www.coi.cz\/spor<\/strong><\/a>.<\/p>\n

Dal\u0161\u00ed informace uv\u00e1d\u00edme zde<\/strong>: https:\/\/www.coi.cz\/pro-spotrebitele\/aukce-energii\/<\/strong><\/a><\/p>\n

Informace pro z\u00e1kazn\u00edky dodavatel\u016f energi\u00ed, kte\u0159\u00ed ukon\u010dili\/ukon\u010duj\u00ed \u010dinnost, naleznete ve spole\u010dn\u00e9m prohl\u00e1\u0161en\u00ed Ministerstva pr\u016fmyslu a obchodu a Energetick\u00e9ho regula\u010dn\u00edho \u00fa\u0159adu zde: https:\/\/www.mpo.cz\/cz\/rozcestnik\/pro-media\/tiskove-zpravy\/informace-pro-zakazniky-dodavatelu-energii–kteri-ukoncili-ukoncuji-cinnost–263945\/<\/strong><\/a><\/p>\n

(tz\u010doi)<\/strong><\/p>\n

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