{"id":234387,"date":"2021-09-05T21:48:12","date_gmt":"2021-09-05T20:48:12","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=234387"},"modified":"2021-09-08T18:21:34","modified_gmt":"2021-09-08T17:21:34","slug":"ceska-obchodni-inspekce-zprostredkovatele-energii-pokracuji-ve-svych-nekalych-praktikach","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=234387","title":{"rendered":"\u010cESK\u00c1 OBCHODN\u00cd INSPEKCE: Zprost\u0159edkovatel\u00e9 energi\u00ed pokra\u010duj\u00ed ve sv\u00fdch nekal\u00fdch praktik\u00e1ch"},"content":{"rendered":"

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\u010cesk\u00e1 obchodn\u00ed inspekce ve 2. \u010dtvrtlet\u00ed tohoto roku kontrolovala dodr\u017eov\u00e1n\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f p\u0159i nab\u00eddce a poskytov\u00e1n\u00ed slu\u017eeb souvisej\u00edc\u00edch s uzav\u00edr\u00e1n\u00edm smluv o dod\u00e1vk\u00e1ch energi\u00ed. V tomto obdob\u00ed dokon\u010dila dv\u011b kontroly a u jedn\u00e9 z nich zjistila, \u017ee obchodn\u00edk klamal spot\u0159ebitele a uvedl nepravdivou informaci, co\u017e m\u016f\u017ee v\u00e9st spot\u0159ebitele k rozhodnut\u00ed, kter\u00e9 by jinak neu\u010dinil.<\/h6>\n

\u010cesk\u00e1 obchodn\u00ed inspekce v obdob\u00ed od 1. dubna do 30. \u010dervna 2021 pokra\u010dovala v kontroln\u00ed akci zam\u011b\u0159en\u00e9 na nab\u00eddku a poskytov\u00e1n\u00ed slu\u017eeb souvisej\u00edc\u00edch s uzav\u00edr\u00e1n\u00edm smluv o dod\u00e1vk\u00e1ch energi\u00ed. V tomto obdob\u00ed ukon\u010dila dv\u011b z osmi rozpracovan\u00fdch kontrol a poru\u0161en\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f zjistila p\u0159i jedn\u00e9 z nich, kdy obchodn\u00edk poru\u0161il ustanoven\u00ed \u00a7 4 v n\u00e1vaznosti na ustanoven\u00ed \u00a7 5 odst. 1 z\u00e1kona o ochran\u011b spot\u0159ebitele. Dopustil se tedy klamav\u00e9ho kon\u00e1n\u00ed, kdy obchodn\u00ed praktika se pova\u017euje za klamavou, pokud obsahuje v\u011bcn\u011b nespr\u00e1vnou informaci a je tedy nepravdiv\u00e1, co\u017e vede nebo m\u016f\u017ee v\u00e9st spot\u0159ebitele k rozhodnut\u00ed ohledn\u011b koup\u011b, kter\u00e9 by jinak neu\u010dinil. A tak\u00e9 poru\u0161il ustanoven\u00ed \u00a7 13 z\u00e1kona o ochran\u011b spot\u0159ebitele, nebo\u0165 spot\u0159ebitel nebyl \u0159\u00e1dn\u011b informov\u00e1n o rozsahu, podm\u00ednk\u00e1ch a zp\u016fsobu uplatn\u011bn\u00ed pr\u00e1va reklamace spolu s \u00fadaji o tom, kde reklamaci uplatnit.<\/p>\n

Ulo\u017een\u00e1 opat\u0159en\u00ed<\/h6>\n

\u010cesk\u00e1 obchodn\u00ed inspekce v tomto obdob\u00ed ulo\u017eila pravomocn\u011b 4 pokuty v celkov\u00e9 v\u00fd\u0161i 1 265 000 K\u010d. Nejvy\u0161\u0161\u00ed pravomocn\u00e1 pokuta 950 000 K\u010d byla v tomto obdob\u00ed pravomocn\u011b ulo\u017eena spole\u010dnosti Auctio Energia s.r.o. mimo jin\u00e9 za nekalou obchodn\u00ed praktiku, kdy nap\u0159\u00edklad v posuzovan\u00fdch smlouv\u00e1ch byla uvedena \u010d\u00e1stka 2 000 K\u010d, kterou m\u011bl spot\u0159ebitel hradit v p\u0159\u00edpad\u011b, \u017ee se rozhodne vyu\u017e\u00edt z\u00e1konn\u00fdch pr\u00e1v na odstoupen\u00ed nebo vypov\u011bzen\u00ed smlouvy o dod\u00e1vk\u00e1ch energi\u00ed.<\/p>\n

\u010cesk\u00e1 obchodn\u00ed inspekce upozor\u0148uje spot\u0159ebitele, \u017ee v oblasti nab\u00eddky a poskytov\u00e1n\u00ed slu\u017eeb souvisej\u00edc\u00edch s uzav\u00edr\u00e1n\u00edm smluv o dod\u00e1vk\u00e1ch energi\u00ed doch\u00e1z\u00ed k neust\u00e1l\u00e9mu v\u00fdvoji. Tzv. energo\u0161mejdi realizuj\u00ed nov\u00e9 nekal\u00e9 praktiky a formy p\u0159eprodeje energi\u00ed a t\u00edm zneu\u017e\u00edvaj\u00ed d\u016fv\u011bry p\u0159edev\u0161\u00edm spot\u0159ebitel\u016f – senior\u016f. V sou\u010dasn\u00e9 dob\u011b jsou tito spot\u0159ebitel\u00e9 \u010dasto oslovov\u00e1ni prost\u0159ednictv\u00edm telefonick\u00fdch hovor\u016f \u010di p\u0159\u00edmo osobn\u00edmi n\u00e1v\u0161t\u011bvami v m\u00edst\u011b jejich bydli\u0161t\u011b. \u010cesk\u00e1 obchodn\u00ed inspekce vyu\u017e\u00edv\u00e1 ke kontrol\u00e1m i podn\u011bty takto osloven\u00fdch spot\u0159ebitel\u016f. U pod\u00e1n\u00ed, ve kter\u00fdch spot\u0159ebitel\u00e9 poukazuj\u00ed na mo\u017en\u00e9 poru\u0161en\u00ed z\u00e1kazu podomn\u00edho prodeje, je spot\u0159ebitel\u016fm v odpov\u011bdi doporu\u010dov\u00e1no, aby se obr\u00e1tili na m\u00edstn\u00ed obecn\u00ed\/m\u011bstsk\u00fd \u00fa\u0159ad k proveden\u00ed opat\u0159en\u00ed v r\u00e1mci jejich pravomoc\u00ed. Pokud se pod\u00e1n\u00ed t\u00fdkaj\u00ed tak\u00e9 kone\u010dn\u00fdch dodavatel\u016f energi\u00ed, je spot\u0159ebitel\u016fm doporu\u010dov\u00e1no obr\u00e1tit se na v\u011bcn\u011b p\u0159\u00edslu\u0161n\u00fd Energetick\u00fd \u00fa\u0159ad.<\/p>\n

Vzhledem k z\u00e1va\u017enosti t\u00e9to problematiky, bude \u010cesk\u00e1 obchodn\u00ed inspekce v kontrol\u00e1ch zprost\u0159edkovatel\u016f dod\u00e1vek energi\u00ed, pokra\u010dovat i ve 3. \u010dtvrtlet\u00ed roku 2021.<\/p>\n

(tz\u010doi)<\/strong><\/p>\n

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  \u010cesk\u00e1 <\/p>\n","protected":false},"author":2,"featured_media":234389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[83],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/09\/03\/varov\u00e1n\u00ed-1.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/234387"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=234387"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/234387\/revisions"}],"predecessor-version":[{"id":234390,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/234387\/revisions\/234390"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/234389"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=234387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=234387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=234387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}