{"id":231367,"date":"2021-07-29T08:11:19","date_gmt":"2021-07-29T07:11:19","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=231367"},"modified":"2021-07-29T08:11:19","modified_gmt":"2021-07-29T07:11:19","slug":"dtest-co-delat-kdyz-se-nemuzete-nebo-nechcete-zucastnit-zajezdu","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=231367","title":{"rendered":"dTest: Co d\u011blat, kdy\u017e se nem\u016f\u017eete nebo nechcete z\u00fa\u010dastnit z\u00e1jezdu"},"content":{"rendered":"

\"\"<\/p>\n

 <\/p>\n

Letn\u00ed sez\u00f3na je ji\u017e v pln\u00e9m proudu. Mnoz\u00ed spot\u0159ebitel\u00e9 si cht\u011bj\u00ed v n\u00e1sleduj\u00edc\u00edch dnech nebo t\u00fddnech u\u017e\u00edt dovolenou, a\u0165 u\u017e v zahrani\u010d\u00ed nebo v tuzemsku. I letos v\u0161ak m\u016f\u017ee dovolenou zkomplikovat nejen st\u00e1le p\u0159etrv\u00e1vaj\u00edc\u00ed pandemie onemocn\u011bn\u00ed covid-19. Jak je to s mo\u017enost\u00ed zru\u0161en\u00ed z\u00e1jezdu? V jak\u00fdch situac\u00edch m\u016f\u017eete od smlouvy odstoupit bez sankce a kdy se \u00fahrad\u011b stornopoplatk\u016f nevyhnete? A jak m\u016f\u017eete postupovat, kdy\u017e na z\u00e1jezd odjet nem\u016f\u017eete, ale nechcete jej zru\u0161it?<\/h6>\n

\"\"Zru\u0161en\u00ed z\u00e1jezdu, jin\u00fdmi slovy odstoupen\u00ed od uzav\u0159en\u00e9 cestovn\u00ed smlouvy, je mo\u017en\u00e9 p\u0159ed jeho zah\u00e1jen\u00edm jak z d\u016fvod\u016f na stran\u011b z\u00e1kazn\u00edka, tak i po\u0159adatele z\u00e1jezdu. Ten m\u016f\u017ee od smlouvy odstoupit v p\u0159\u00edpad\u011b, \u017ee z\u00e1jezd ru\u0161\u00ed, nebo poru\u0161il-li z\u00e1kazn\u00edk n\u011bjakou svou povinnost, nap\u0159\u00edklad nezaplatil sjednanou cenu. Z\u00e1kazn\u00edk m\u016f\u017ee p\u0159ed zah\u00e1jen\u00edm z\u00e1jezdu od smlouvy odstoupit v\u017edy. V n\u011bkter\u00fdch velmi specifick\u00fdch p\u0159\u00edpadech dokonce nemus\u00ed platit ani stornopoplatky.<\/p>\n

Ka\u017ed\u00e1 smlouva nebo potvrzen\u00ed o z\u00e1jezdu obvykle obsahuje informaci o v\u00fd\u0161i odstupn\u00e9ho (stornopoplatk\u016f), kter\u00e9 je z\u00e1kazn\u00edk povinen cestovn\u00ed kancel\u00e1\u0159i uhradit p\u0159i odstoupen\u00ed od smlouvy z d\u016fvod\u016f na sv\u00e9 stran\u011b. \u201eV\u00fd\u0161e stornopoplatk\u016f b\u00fdv\u00e1 odstup\u0148ov\u00e1na v z\u00e1vislosti na \u010dasov\u00e9m p\u0159edstihu doru\u010den\u00ed odstoupen\u00ed cestovn\u00ed kancel\u00e1\u0159i p\u0159ed zah\u00e1jen\u00edm z\u00e1jezdu,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest. A dod\u00e1v\u00e1: \u201eOdstupn\u00e9 m\u00e1 m\u00edt p\u0159edev\u0161\u00edm od\u0161kod\u0148ovac\u00ed funkci. Stornopoplatky ve v\u00fd\u0161i 100 % ceny jsou jen t\u011b\u017eko ospravedlniteln\u00e9 v p\u0159\u00edpad\u011b, kdy jsou sou\u010d\u00e1st\u00ed zru\u0161en\u00e9ho z\u00e1jezdu slu\u017eby, kter\u00e9 nebyly vyu\u017eity, a mohlo b\u00fdt zabr\u00e1n\u011bno jejich marn\u00e9mu vynalo\u017een\u00ed.\u201c<\/em><\/p>\n

Ob\u010dansk\u00fd z\u00e1kon\u00edk nav\u00edc stanov\u00ed, \u017ee v\u00fd\u0161e stornopoplatk\u016f mus\u00ed b\u00fdt p\u0159im\u011b\u0159en\u00e1 a na \u017e\u00e1dost z\u00e1kazn\u00edka od\u016fvodn\u011bn\u00e1. Pokud nebyla v\u00fd\u0161e stornopoplatk\u016f ve smlouv\u011b nebo v potvrzen\u00ed o z\u00e1jezdu stanovena, bude odpov\u00eddat cen\u011b zru\u0161en\u00e9ho z\u00e1jezdu sn\u00ed\u017een\u00e9 o \u00faspory n\u00e1klad\u016f a o p\u0159\u00edjmy z n\u00e1hradn\u00edho vyu\u017eit\u00ed slu\u017eeb spojen\u00fdch se zru\u0161en\u00fdm z\u00e1jezdem.<\/p>\n

Jak\u00e1 mus\u00ed nastat situace, aby mohl z\u00e1kazn\u00edk odstoupit od smlouvy p\u0159ed zah\u00e1jen\u00edm z\u00e1jezdu, a to bez stornopoplatk\u016f? Jde pouze o p\u0159\u00edpady nevyhnuteln\u00fdch a mimo\u0159\u00e1dn\u00fdch okolnost\u00ed v dan\u00e9 destinaci. Za t\u011bchto okolnost\u00ed m\u016f\u017ee z\u00e1kazn\u00edk po\u017eadovat vr\u00e1cen\u00ed ve\u0161ker\u00fdch uhrazen\u00fdch plateb, nem\u00e1 v\u0161ak pr\u00e1vo na n\u00e1hradu \u0161kody. D\u016fvody odstoupen\u00ed od smlouvy je t\u0159eba d\u016fkladn\u011b zv\u00e1\u017eit, proto\u017ee mimo\u0159\u00e1dn\u00e1 situace se mus\u00ed vztahovat p\u0159esn\u011b na tu oblast, do kter\u00e9 m\u00e1 z\u00e1kazn\u00edk cestovat. Pokud tomu tak nen\u00ed a c\u00edlov\u00e1 destinace je vzd\u00e1lena od problematick\u00fdch m\u00edst, je obvykle mo\u017en\u00e9 dovolenou absolvovat bez omezen\u00ed, a cestovn\u00ed kancel\u00e1\u0159 tak m\u016f\u017ee za odstoupen\u00ed od smlouvy na\u00fa\u010dtovat p\u0159\u00edslu\u0161n\u00fd stornopoplatek.<\/p>\n

\u201eJako d\u016fkazy je mo\u017en\u00e9 uv\u00e9st informace o v\u00fdvoji mimo\u0159\u00e1dn\u00fdch situac\u00ed v dan\u00fdch zem\u00edch poskytovan\u00e9 Ministerstvem zahrani\u010dn\u00edch v\u011bc\u00ed. Ministerstvo vyd\u00e1v\u00e1 doporu\u010den\u00ed a upozorn\u011bn\u00ed pro cestovatele, informuje o preventivn\u00edch opat\u0159en\u00edch a o zru\u0161en\u00ed \u010di omezen\u00ed let\u016f do dan\u00fdch zem\u00ed,\u201c<\/em> popisuje Eduarda Hek\u0161ov\u00e1. V p\u0159\u00edpad\u011b, \u017ee d\u016fvodem zru\u0161en\u00ed z\u00e1jezdu m\u00e1 b\u00fdt onemocn\u011bn\u00ed \u010di epidemie v dan\u00e9 zemi, lze sledovat i webov\u00e9 str\u00e1nky St\u00e1tn\u00edho zdravotn\u00edho \u00fastavu, kde sd\u011bluje aktu\u00e1ln\u00ed informace o po\u010dtu nemocn\u00fdch, p\u0159\u00edpadn\u011b o \u0161\u00ed\u0159en\u00ed nemoci v dan\u00e9 zemi.<\/p>\n

Je dobr\u00e9 v\u011bd\u011bt, \u017ee i cestovn\u00ed kancel\u00e1\u0159 m\u016f\u017ee z d\u016fvodu v\u00fdskytu nevyhnuteln\u00fdch a mimo\u0159\u00e1dn\u00fdch okolnost\u00ed v c\u00edlov\u00e9 destinaci z\u00e1jezd zru\u0161it. Podm\u00ednkou v\u0161ak je v\u010dasn\u00e9 ozn\u00e1men\u00ed z\u00e1kazn\u00edk\u016fm je\u0161t\u011b p\u0159ed zah\u00e1jen\u00edm z\u00e1jezdu.<\/p>\n

Pokud situace v m\u00edst\u011b z\u00e1jezdu nen\u00ed tak z\u00e1va\u017en\u00e1, p\u0159\u00edpadn\u011b existuj\u00ed jin\u00e9 d\u016fvody, pro\u010d z\u00e1kazn\u00edk nem\u016f\u017ee odcestovat, nab\u00edz\u00ed se mo\u017enost vyu\u017e\u00edt poji\u0161t\u011bn\u00ed storna z\u00e1jezdu, pokud bylo sjedn\u00e1no. Je\u0161t\u011b p\u0159ed zakoupen\u00edm z\u00e1jezdu a jeho poji\u0161t\u011bn\u00edm pro p\u0159\u00edpad storna by m\u011bl z\u00e1kazn\u00edk zkontrolovat, zda poji\u0161t\u011bn\u00ed pokr\u00fdv\u00e1 v\u0161echny ne\u010dekan\u00e9 situace, pro kter\u00e9 by mohl cht\u00edt z\u00e1jezd zru\u0161it. Krom\u011b obvykl\u00e9ho d\u016fvodu storna, kter\u00fdm je nemoc, lze p\u0159ipojistit i storno z jin\u00fdch ne\u017e zdravotn\u00edch d\u016fvod\u016f.<\/p>\n

Dal\u0161\u00ed mo\u017enost\u00ed, kdy\u017e z\u00e1kazn\u00edk nechce dovolenou zru\u0161it a platit vysok\u00e9 stornopoplatky, je nahradit osobu, kter\u00e1 se z\u00e1jezdu z\u00fa\u010dastnit nem\u016f\u017ee, n\u011bk\u00fdm jin\u00fdm. \u201eZvolit si n\u00e1hradn\u00edka pat\u0159\u00ed mezi z\u00e1kladn\u00ed pr\u00e1va spot\u0159ebitele. Z\u00e1kon pouze stanov\u00ed, dokdy m\u00e1 z\u00e1kazn\u00edk cestovn\u00ed kancel\u00e1\u0159i zm\u011bnu ozn\u00e1mit, a ta je povinna osobu nov\u00e9ho z\u00e1kazn\u00edka akceptovat,\u201c<\/em> vysv\u011btluje Eduarda Hek\u0161ov\u00e1. A dopl\u0148uje: \u201eZa zm\u011bnu si m\u016f\u017ee po\u0159adatel z\u00e1jezdu \u00fa\u010dtovat n\u00e1klady zpravidla spojen\u00e9 se zm\u011bnou jm\u00e9na na p\u0159epravn\u00edm dokladu, ale obvykle se tak d\u011bje pouze \u00fahradou poplatku v \u0159\u00e1dech sta korun. Neuhrad\u00ed-li jej n\u00e1hradn\u00edk, mus\u00ed tak u\u010dinit p\u016fvodn\u00ed z\u00e1kazn\u00edk.\u201c<\/em><\/p>\n

Pokud se chcete dozv\u011bd\u011bt v\u00edce o tom, jak\u00fd je rozd\u00edl mezi cestovn\u00ed kancel\u00e1\u0159\u00ed a agenturou, jak je to s cestov\u00e1n\u00edm na vlastn\u00ed p\u011bst nebo pro\u010d je d\u016fle\u017eit\u00e9 nepodcenit sjedn\u00e1n\u00ed cestovn\u00edho poji\u0161t\u011bn\u00ed, poslechn\u011bte si \u010dtvrtou epizodu podcastu T\u0159ic\u00edtka dTestu.<\/strong><\/a><\/p>\n

Text a foto: dTest<\/strong><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Letn\u00ed <\/p>\n","protected":false},"author":2,"featured_media":231368,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2021\/07\/29\/r\u00e1me\u010dek-dtest.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/231367"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=231367"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/231367\/revisions"}],"predecessor-version":[{"id":231369,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/231367\/revisions\/231369"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/231368"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=231367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=231367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=231367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}