{"id":216648,"date":"2021-02-24T19:23:15","date_gmt":"2021-02-24T18:23:15","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=216648"},"modified":"2021-02-24T19:26:49","modified_gmt":"2021-02-24T18:26:49","slug":"tz-dtest-jak-na-ukonceni-smlouvy-s-operatorem-a-preneseni-telefonniho-cisla","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=216648","title":{"rendered":"TZ dTest: Jak na ukon\u010den\u00ed smlouvy s oper\u00e1torem a p\u0159enesen\u00ed telefonn\u00edho \u010d\u00edsla"},"content":{"rendered":"

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Nejste spokojen\u00ed se sv\u00fdm st\u00e1vaj\u00edc\u00edm oper\u00e1torem, a\u0165 u\u017e kv\u016fli v\u00fd\u0161i ceny, nebo kvalit\u011b poskytovan\u00fdch slu\u017eeb? Na\u0161li jste si na internetu v\u00fdhodn\u011bj\u0161\u00ed nab\u00eddku, ale ob\u00e1v\u00e1te se komplikac\u00ed spojen\u00fdch s ukon\u010den\u00edm sou\u010dasn\u00e9 smlouvy a p\u0159enesen\u00edm telefonn\u00edho \u010d\u00edsla k nov\u00e9mu oper\u00e1torovi? T\u011bmito obavami se nenechte omezovat, proto\u017ee u\u017e t\u00e9m\u011b\u0159 rok plat\u00ed pro spot\u0159ebitele a podnikaj\u00edc\u00ed fyzick\u00e9 osoby nov\u00e1 pravidla, kter\u00e1 tento proces zna\u010dn\u011b zjednodu\u0161ila. Jak na to?<\/h6>\n

\"\"Smlouvu se sv\u00fdm oper\u00e1torem m\u016f\u017eete ukon\u010dit a p\u0159en\u00e9st telefonn\u00ed \u010d\u00edslo k jin\u00e9mu velmi jednodu\u0161e. Sta\u010d\u00ed, kdy\u017e nav\u0161t\u00edv\u00edte prodejnu budouc\u00edho oper\u00e1tora a tam sd\u011bl\u00edte sv\u00e9 p\u0159\u00e1n\u00ed p\u0159en\u00e9st k n\u011bmu telefonn\u00ed \u010d\u00edslo. V prodejn\u011b u\u017e s v\u00e1mi v\u0161e pot\u0159ebn\u00e9 vy\u0159\u00edd\u00ed. Pokud nechcete nebo nem\u016f\u017eete doj\u00edt do prodejny t\u0159eba kv\u016fli p\u0159etrv\u00e1vaj\u00edc\u00ed pandemick\u00e9 situaci, lze tyto po\u017eadavky vy\u0159e\u0161it i po telefonu.<\/p>\n

Co budete k p\u0159enesen\u00ed telefonn\u00edho \u010d\u00edsla pot\u0159ebovat? Sta\u010d\u00ed v\u00e1m zn\u00e1t sou\u010dasn\u00e9 telefonn\u00ed \u010d\u00edslo a ov\u011b\u0159ovac\u00ed k\u00f3d \u00fa\u010dastn\u00edka \u2013 zkr\u00e1cen\u011b OKU, kter\u00fd z\u00edsk\u00e1te v aplikaci u st\u00e1vaj\u00edc\u00edho oper\u00e1tora nebo v\u00e1m jej oper\u00e1tor sd\u011bl\u00ed. P\u0159ipravte si i pr\u016fkaz toto\u017enosti kv\u016fli kontrole osobn\u00edch \u00fadaj\u016f. Term\u00edn p\u0159enesen\u00ed \u010d\u00edsla k nov\u00e9mu oper\u00e1torovi si m\u016f\u017eete zvolit, pokud ho ur\u010d\u00edte na pozd\u011bj\u0161\u00ed den ne\u017e \u010dty\u0159i pracovn\u00ed dny od pod\u00e1n\u00ed \u017e\u00e1dosti, co\u017e je nejrychlej\u0161\u00ed mo\u017enost.<\/p>\n

\u201eZvolit si pozd\u011bj\u0161\u00ed den p\u0159enesen\u00ed \u010d\u00edsla m\u016f\u017ee b\u00fdt v\u00fdhodn\u00e9, pokud kalkulujete i s nab\u00eddkou od st\u00e1vaj\u00edc\u00edho oper\u00e1tora. \u017d\u00e1dn\u00fd podnikatel nen\u00ed lhostejn\u00fd k tomu, \u017ee ho opou\u0161t\u011bj\u00ed z\u00e1kazn\u00edci, a m\u00e1 tak zejm\u00e9na pro tarifn\u00ed klienty p\u0159ipraveny takzvan\u00e9 reten\u010dn\u00ed nab\u00eddky. Pokud takovou nab\u00eddku dostanete v\u010das a je pro v\u00e1s zaj\u00edmav\u00e1, nemus\u00edte p\u0159enos \u010d\u00edsla dokon\u010dit a z\u016fstanete za nov\u011b vyjednan\u00fdch podm\u00ednek u sv\u00e9ho st\u00e1vaj\u00edc\u00edho oper\u00e1tora,\u201c<\/em> rad\u00ed Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest a dod\u00e1v\u00e1: \u201eJen je pot\u0159eba myslet na to, co jste podepsali nov\u00e9mu oper\u00e1torovi, tedy zda mu nebudete muset zaplatit \u00fahradu za p\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed smlouvy, pokud jste si ji sjednali na dobu ur\u010ditou.\u201c<\/em><\/p>\n

Pokud p\u0159enesen\u00ed \u010d\u00edsla dokon\u010d\u00edte, vlo\u017e\u00edte do mobiln\u00edho telefonu SIM kartu nov\u00e9ho oper\u00e1tora, kterou dostanete na prodejn\u011b nebo v\u00e1m ji doveze kur\u00fdr. A se stejn\u00fdm \u010d\u00edslem jako doposud, ale za nov\u00fdch podm\u00ednek, pokra\u010dujete v u\u017e\u00edv\u00e1n\u00ed slu\u017eeb elektronick\u00fdch komunikac\u00ed u nov\u00e9ho oper\u00e1tora. St\u00e1vaj\u00edc\u00edho oper\u00e1tora nav\u00edc m\u016f\u017eete do 30 dn\u016f od ukon\u010den\u00ed smlouvy po\u017e\u00e1dat o vr\u00e1cen\u00ed zbyl\u00e9ho kreditu, pokud jste u n\u011bj vyu\u017e\u00edvali p\u0159edplacenou kartu.<\/p>\n

Sou\u010dasn\u011b s p\u0159enesen\u00edm \u010d\u00edsla ukon\u010d\u00edte st\u00e1vaj\u00edc\u00ed smlouvu, i kdy\u017e byla uzav\u0159ena na dobu ur\u010ditou a ta je\u0161t\u011b neuplynula. Pokud tak u\u010din\u00edte do t\u0159ech m\u011bs\u00edc\u016f od jej\u00edho uzav\u0159en\u00ed, zaplat\u00edte st\u00e1vaj\u00edc\u00edmu oper\u00e1torovi p\u011bt procent ze zb\u00fdvaj\u00edc\u00edho z\u00e1vazku do konce trv\u00e1n\u00ed smlouvy. Trv\u00e1-li smlouva d\u00e9le ne\u017e t\u0159i m\u011bs\u00edce, nemus\u00edte oper\u00e1torovi zaplatit nic. Jedinou platebn\u00ed povinnost\u00ed v\u00e1m tak z\u016fst\u00e1v\u00e1 uhrazen\u00ed n\u00e1klad\u016f spojen\u00fdch s telekomunika\u010dn\u00edm koncov\u00fdm za\u0159\u00edzen\u00edm, kter\u00e9 v\u00e1m bylo poskytnuto za zv\u00fdhodn\u011bn\u00fdch podm\u00ednek (nap\u0159\u00edklad mobiln\u00ed telefon \u010di modem).<\/p>\n

\u201eV na\u0161\u00ed spot\u0159ebitelsk\u00e9 poradn\u011b<\/strong><\/a> a ve slu\u017eb\u011b Va\u0161eSt\u00ed\u017enosti.cz<\/strong><\/a> sledujeme pozitivn\u00ed vliv rychlej\u0161\u00edho procesu p\u0159enesen\u00ed telefonn\u00edho \u010d\u00edsla na po\u010det st\u00ed\u017enost\u00ed spot\u0159ebitel\u016f na slu\u017eby oper\u00e1tor\u016f,\u201c<\/em> konstatuje Eduarda Hek\u0161ov\u00e1 a uzav\u00edr\u00e1: \u201ePozici spot\u0159ebitel\u016f a podnikaj\u00edc\u00edch fyzick\u00fdch osob d\u00e1le zlep\u0161\u00ed i dosud neproveden\u00e1 transpozice evropsk\u00e9ho kodexu pro elektronick\u00e9 komunikace do \u010desk\u00e9ho z\u00e1kona o elektronick\u00fdch komunikac\u00edch, kter\u00e1 m\u011bla prob\u011bhnout nejpozd\u011bji do 21. prosince 2020, ale nestalo se tak. N\u00e1vrh prozat\u00edm \u010dek\u00e1 na projedn\u00e1n\u00ed v Poslaneck\u00e9 sn\u011bmovn\u011b. Mimo jin\u00e9ho bude p\u0159\u00edmo z\u00e1konem limitov\u00e1na n\u00e1hrada za dotovan\u00e9 za\u0159\u00edzen\u00ed dodan\u00e9 jako sou\u010d\u00e1st slu\u017eby p\u0159i ukon\u010den\u00ed smlouvy ze strany spot\u0159ebitele.\u201c<\/em><\/p>\n

Text a foto: dTest<\/strong><\/p>\n

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