{"id":193363,"date":"2020-06-02T11:46:58","date_gmt":"2020-06-02T10:46:58","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=193363"},"modified":"2020-06-02T11:46:58","modified_gmt":"2020-06-02T10:46:58","slug":"dtest-pozor-na-smlouvy-uzavirane-s-dodavateli-energii-po-telefonu","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=193363","title":{"rendered":"dTEST: Pozor na smlouvy uzav\u00edran\u00e9 s dodavateli energi\u00ed po telefonu"},"content":{"rendered":"<figure id=\"attachment_193364\" aria-describedby=\"caption-attachment-193364\" style=\"width: 744px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-193364 size-full\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/telefon.png\" alt=\"\" width=\"744\" height=\"720\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/telefon.png 744w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/telefon-300x290.png 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/telefon-369x357.png 369w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/telefon-499x483.png 499w\" sizes=\"(max-width: 744px) 100vw, 744px\" \/><figcaption id=\"caption-attachment-193364\" class=\"wp-caption-text\">Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h6>Ve spot\u0159ebitelsk\u00e9 poradn\u011b dTestu zaznamen\u00e1v\u00e1me p\u0159\u00edpady, kdy dodavatel\u00e9 energi\u00ed p\u0159edstavuj\u00ed po telefonu z\u00e1kazn\u00edk\u016fm levn\u011bj\u0161\u00ed nab\u00eddky s odkazem na pokles cen energi\u00ed kv\u016fli pandemii nov\u00e9ho koronaviru. I odpov\u011b\u010f \u201eano\u201c na nevinnou ot\u00e1zku m\u016f\u017ee v\u00e9st k necht\u011bn\u00e9mu uzav\u0159en\u00ed nev\u00fdhodn\u00e9 smlouvy. Pokud se smlouvu rozhodnete ukon\u010dit, vystav\u00ed v\u00e1m dodavatel fakturu s tu\u010dnou smluvn\u00ed pokutou. Jak se v takov\u00e9m p\u0159\u00edpad\u011b br\u00e1nit?<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>P\u0159ed t\u00edm, \u017ee vysloven\u00ed sl\u016fvka \u201eano\u201c do telefonu m\u016f\u017ee v\u00e9st k uzav\u0159en\u00ed nev\u00fdhodn\u00e9 smlouvy, varujeme dlouhodob\u011b a pravideln\u011b. <em>\u201ePro\u0161kolen\u00fd oper\u00e1tor \u010di oper\u00e1torka se sympatick\u00fdm hlasem pou\u017e\u00edv\u00e1 takzvanou metodu z\u00edsk\u00e1v\u00e1n\u00ed ano, kdy po s\u00e9rii jednoduch\u00fdch ot\u00e1zek mnohdy z nepozornosti odsouhlas\u00edte uzav\u0159en\u00ed nov\u00e9 smlouvy o dod\u00e1vk\u00e1ch energi\u00ed zpravidla na dobu ur\u010ditou. Proto\u017ee z\u00e1kon nevy\u017eaduje, aby tato smlouva byla p\u00edsemn\u00e1, je uzav\u0159en\u00ed p\u0159es telefon mo\u017en\u00e9,\u201c<\/em> sd\u011bluje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<p>Jednou z mo\u017enost\u00ed, jak se m\u016f\u017eete br\u00e1nit, je uznat, \u017ee smlouva byla \u2013 by\u0165 necht\u011bn\u011b \u2013uzav\u0159ena a zru\u0161it ji odstoupen\u00edm \u010di v\u00fdpov\u011bd\u00ed. Odstoupit od smlouvy sjednan\u00e9 po telefonu lze do 14 dn\u00ed od jej\u00edho uzav\u0159en\u00ed, smlouva se pak ru\u0161\u00ed od sam\u00e9ho po\u010d\u00e1tku, tedy jako by nikdy neexistovala. Pokud nestihnete v\u010das odeslat odstoupen\u00ed, je mo\u017en\u00e9 vypov\u011bd\u011bt smlouvu a\u017e do 15 dn\u016f po zah\u00e1jen\u00ed dod\u00e1vek energi\u00ed nov\u00fdm dodavatelem. V takov\u00e9m p\u0159\u00edpad\u011b je\u0161t\u011b mus\u00ed ub\u011bhnout patn\u00e1ctidenn\u00ed v\u00fdpov\u011bdn\u00ed doba, kter\u00e1 se po\u010d\u00edt\u00e1 od prvn\u00edho dne m\u011bs\u00edce n\u00e1sleduj\u00edc\u00edho po m\u011bs\u00edci, v n\u011bm\u017e byla v\u00fdpov\u011b\u010f doru\u010dena dodavateli, a je tak nutn\u00e9 zaplatit spot\u0159ebovan\u00e9 energie, pokud ji\u017e do\u0161lo k jejich odb\u011bru.<\/p>\n<p>Jestli\u017ee neobdr\u017e\u00edte od dodavatele informaci o mo\u017enosti odstoupen\u00ed od smlouvy a stejn\u011b tak o mo\u017enosti jej\u00ed v\u00fdpov\u011bdi, po\u010d\u00edtaj\u00ed se v\u00fd\u0161e uveden\u00e9 lh\u016fty pro odstoupen\u00ed a v\u00fdpov\u011b\u010f od smlouvy od okam\u017eiku, kdy budete o t\u011bchto pr\u00e1vech dodate\u010dn\u011b pou\u010deni. Nedostanete-li informaci v\u016fbec, prodlu\u017euj\u00ed se lh\u016fty o jeden rok.<\/p>\n<p>Odstoupen\u00ed \u010di v\u00fdpov\u011b\u010f smlouvy o dod\u00e1vk\u00e1ch energi\u00ed nesm\u011bj\u00ed b\u00fdt podle energetick\u00e9ho z\u00e1kona spojen\u00e9 s \u017e\u00e1dnou sankc\u00ed. Proto si z\u00e1stupci dodavatel\u016f, mnohdy ozna\u010dovan\u00ed jako energeti\u010dt\u00ed \u0161mejdi, vymysleli fintu \u2013 n\u011bkdy neuzav\u00edr\u00e1te p\u0159\u00edmo smlouvu o dod\u00e1vk\u00e1ch energi\u00ed, n\u00fdbr\u017e souhlas\u00edte s p\u0159ihl\u00e1\u0161kou do aukce po\u0159\u00e1dan\u00e9 n\u011bk\u00fdm jin\u00fdm, ne\u017e je dodavatel energi\u00ed. Kdy\u017e si v\u0161e rozmysl\u00edte, je v\u00e1m op\u011bt na\u00fa\u010dtov\u00e1na vysok\u00e1 smluvn\u00ed pokuta.<\/p>\n<p>V\u00fd\u0161e uveden\u00e9 probl\u00e9my se smluvn\u00edmi pokutami by mohla pomoci vy\u0159e\u0161it novela energetick\u00e9ho z\u00e1kona. <em>\u201eN\u00e1vrh novely z\u00e1kona schv\u00e1lila na za\u010d\u00e1tku nouzov\u00e9ho stavu vl\u00e1da, uvid\u00edme v\u0161ak, v jak\u00e9 podob\u011b bude nakonec p\u0159ijat a do jak\u00e9 m\u00edry pos\u00edl\u00ed pr\u00e1va \u010desk\u00fdch spot\u0159ebitel\u016f,\u201c<\/em> \u0159\u00edk\u00e1 Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Pamatujte, \u017ee telefonick\u00fd rozhovor s oper\u00e1torem dodavatele energi\u00ed si m\u016f\u017eete nahr\u00e1t nebo p\u0159\u00edpadn\u011b si vy\u017e\u00e1dat nahr\u00e1vku od dodavatele energi\u00ed. M\u016f\u017eete rovn\u011b\u017e po\u017e\u00e1dat o informaci, kde vzal volaj\u00edc\u00ed va\u0161e telefonn\u00ed \u010d\u00edslo. Nebudete-li s jeho odpov\u011bd\u00ed spokojen\u00ed, m\u00e1te v\u017edy mo\u017enost obr\u00e1tit se na \u00da\u0159ad pro ochranu osobn\u00edch \u00fadaj\u016f.<\/p>\n<p><strong>dTEST<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Ve <\/p>\n","protected":false},"author":2,"featured_media":193365,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/06\/02\/r\u00e1me\u010dek-test.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/193363"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=193363"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/193363\/revisions"}],"predecessor-version":[{"id":193366,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/193363\/revisions\/193366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/193365"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=193363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=193363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=193363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}