{"id":191232,"date":"2020-05-07T13:13:25","date_gmt":"2020-05-07T12:13:25","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=191232"},"modified":"2020-05-07T13:13:25","modified_gmt":"2020-05-07T12:13:25","slug":"dtest-jak-reklamovat-vyuctovani-spotrebovanych-energii","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=191232","title":{"rendered":"dTEST: Jak reklamovat vy\u00fa\u010dtov\u00e1n\u00ed spot\u0159ebovan\u00fdch energi\u00ed"},"content":{"rendered":"<figure id=\"attachment_44867\" aria-describedby=\"caption-attachment-44867\" style=\"width: 680px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-44867 size-full\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2016\/01\/22\/elektromer-penize-cz.jpg\" alt=\"\" width=\"680\" height=\"374\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2016\/01\/22\/elektromer-penize-cz.jpg 680w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2016\/01\/22\/elektromer-penize-cz-300x165.jpg 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2016\/01\/22\/elektromer-penize-cz-649x357.jpg 649w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><figcaption id=\"caption-attachment-44867\" class=\"wp-caption-text\">Ilustra\u010dn\u00ed foto: archiv (red) &#8211; Za kr\u00e1sn\u011bj\u0161\u00ed Vimperk<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h6>V\u011bt\u0161ina dom\u00e1cnost\u00ed na ja\u0159e o\u010dek\u00e1v\u00e1 vy\u00fa\u010dtov\u00e1n\u00ed spot\u0159eby energi\u00ed a s n\u00edm bu\u010f n\u00e1rok na vr\u00e1cen\u00ed p\u0159eplatku, nebo naopak povinnost zaplatit nedoplatek. V t\u00e9to souvislosti v\u0161ak vznik\u00e1 mnoho ot\u00e1zek. Jak se prov\u00e1d\u00ed ode\u010dty? Jak postupovat v sou\u010dasn\u00e9 dob\u011b, kdy \u0159ada ode\u010dt\u016f nebyla provedena? Je v\u017edy mo\u017en\u00fd samoode\u010det? Co v\u0161e hledat ve vy\u00fa\u010dtov\u00e1n\u00ed energi\u00ed a co byste m\u011bli uv\u00e9st v reklamaci? A jak je to s vy\u00fa\u010dtov\u00e1n\u00edm energi\u00ed v n\u00e1jemn\u00edm byt\u011b?<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Ode\u010dty elekt\u0159iny nebo plynu prov\u00e1d\u00ed distributor v r\u016fzn\u00e9 dny, vy\u00fa\u010dtov\u00e1n\u00ed proto nechod\u00ed v\u0161em stejn\u011b. Odb\u011bratel m\u00e1 povinnost umo\u017enit p\u0159\u00edstup k elektrom\u011bru nebo plynom\u011bru za \u00fa\u010delem ode\u010dtu, o jeho\u017e term\u00ednu byl p\u0159edem informov\u00e1n. <em>\u201eJestli\u017ee tedy n\u011bkdo zazvon\u00ed u dve\u0159\u00ed mimo ozn\u00e1menou dobu s t\u00edm, \u017ee jde prov\u00e9st ode\u010det, m\u016f\u017ee se jednat o podomn\u00edho obchodn\u00edka. Jeho n\u00e1v\u0161t\u011bva pak m\u016f\u017ee vy\u00fastit v uzav\u0159en\u00ed nev\u00fdhodn\u00e9 smlouvy, pokud mu podep\u00ed\u0161ete n\u011bjak\u00fd p\u0159edlo\u017een\u00fd dokument,\u201c<\/em> upozor\u0148uje Eduarda Hek\u0161ov\u00e1, \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n<p>Vy\u00fa\u010dtov\u00e1n\u00ed m\u016f\u017ee b\u00fdt provedeno i na z\u00e1klad\u011b samoode\u010dtu, podle z\u00e1kona m\u016f\u017ee b\u00fdt proveden maxim\u00e1ln\u011b t\u0159ikr\u00e1t po sob\u011b. <em>\u201eVzhledem k sou\u010dasn\u00e9 situaci byly ode\u010dty pozastaveny. Jestli\u017ee si tedy nejste jisti t\u00edm, \u017ee u v\u00e1s stihl distributor ode\u010det prov\u00e9st, zkontrolujte si u sv\u00e9ho dodavatele, zda v\u00e1s nevyzval k proveden\u00ed samoode\u010dtu,\u201c<\/em> upozor\u0148uje Eduarda Hek\u0161ov\u00e1. K ode\u010dtu odhadem pak dojde, pokud nebyl proveden ode\u010det ani samoode\u010det. Ode\u010det odhadem m\u016f\u017ee b\u00fdt realizov\u00e1n jen na z\u00e1klad\u011b postupu dan\u00e9ho z\u00e1konem, tedy mus\u00ed vych\u00e1zet z p\u0159edpokl\u00e1dan\u00e9 spot\u0159eby dan\u00e9ho odb\u011brn\u00e9ho m\u00edsta.<\/p>\n<p>Spolu s vy\u00fa\u010dtov\u00e1n\u00edm obdr\u017e\u00edte i informaci o tom, zda v\u00e1m vznikl p\u0159eplatek nebo nedoplatek. Zat\u00edmco nedoplatek po\u017eaduje ka\u017ed\u00fd dodavatel energi\u00ed zaplatit, ne v\u0161ichni dodavatel\u00e9 automaticky vracej\u00ed p\u0159eplatky. Tam, kde se jedn\u00e1 o stokorunov\u00e9 \u010d\u00e1stky, m\u016f\u017ee b\u00fdt praktick\u00e9 je zapo\u010d\u00edst na dal\u0161\u00ed z\u00e1lohy, ov\u0161em u vy\u0161\u0161\u00edch \u010d\u00e1stek nen\u00ed d\u016fvod k tomu, aby si je dodavatel\u00e9 ponech\u00e1vali.<\/p>\n<p>P\u0159i pochybnostech o v\u00fd\u0161i nedoplatku \u010di p\u0159eplatku je vhodn\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed \u0159\u00e1dn\u011b zkontrolovat. Dodavatel\u00e9 n\u011bkdy na z\u00e1klad\u011b dohody se z\u00e1kazn\u00edkem zas\u00edlaj\u00ed vy\u00fa\u010dtov\u00e1n\u00ed v z\u00fa\u017een\u00e9m rozsahu, je ov\u0161em mo\u017en\u00e9 po\u017e\u00e1dat o kompletn\u00ed vy\u00fa\u010dtov\u00e1n\u00ed. P\u0159i kontrole si je t\u0159eba uv\u011bdomit, \u017ee platby za elekt\u0159inu a plyn se skl\u00e1daj\u00ed z regulovan\u00e9 \u010d\u00e1sti, kterou stanovuje st\u00e1t, a z \u010d\u00e1sti neregulovan\u00e9, ur\u010den\u00e9 dodavatelem. Vedle kontroly zaplacen\u00fdch z\u00e1loh je rovn\u011b\u017e dobr\u00e9 pod\u00edvat se na sjednan\u00fd produkt, sazbu a v\u00fd\u0161i st\u00e1l\u00e9ho m\u011bs\u00ed\u010dn\u00edho platu, nebo\u0165 ten se rovn\u011b\u017e m\u016f\u017ee v\u00fdznamn\u011b pod\u00edlet na v\u00fdsledn\u00e9 cen\u011b.<\/p>\n<p>Z\u00e1kon stanov\u00ed, \u017ee \u00fadaje na vy\u00fa\u010dtov\u00e1n\u00ed musej\u00ed b\u00fdt p\u0159ehledn\u00e9, srozumiteln\u00e9 a \u010diteln\u00e9. <em>\u201eJestli\u017ee vy\u00fa\u010dtov\u00e1n\u00ed nerozum\u00edte ani po pe\u010dliv\u00e9m prostudov\u00e1n\u00ed, m\u00e1te pr\u00e1vo na jeho vysv\u011btlen\u00ed dodavatelem. Ten je tak\u00e9 povinen na z\u00e1klad\u011b va\u0161\u00ed \u017e\u00e1dosti poskytnout \u00fadaj o spot\u0159eb\u011b alespo\u0148 za posledn\u00ed t\u0159i roky,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Podrobnosti ohledn\u011b reklamace vy\u00fa\u010dtov\u00e1n\u00ed naleznete v obchodn\u00edch podm\u00ednk\u00e1ch. V nich b\u00fdv\u00e1 uvedena doba, do kdy lze vy\u00fa\u010dtov\u00e1n\u00ed reklamovat. I kdy\u017e dodavatel\u00e9 n\u011bkdy vyz\u00fdvaj\u00ed k pod\u00e1n\u00ed reklamace prost\u0159ednictv\u00edm telefon\u00e1tu, lze jedin\u011b doporu\u010dit, abyste po prvotn\u00edm informativn\u00edm kontaktu podali reklamaci p\u00edsemn\u011b. Z\u00edsk\u00e1te t\u00edm d\u016fkaz o pod\u00e1n\u00ed a obsahu uplatn\u011bn\u00e9 reklamace.<\/p>\n<p>Reklamace mus\u00ed b\u00fdt vy\u0159\u00edzena do 15 dn\u016f od jej\u00edho doru\u010den\u00ed dodavateli. Uzn\u00e1-li dodavatel, \u017ee p\u0159i vy\u00fa\u010dtov\u00e1n\u00ed pochybil, je povinen vyrovnat rozd\u00edl v platb\u00e1ch do 30 dn\u016f od doru\u010den\u00ed reklamace. Pokud lh\u016ftu nedodr\u017e\u00ed, vznik\u00e1 spot\u0159ebiteli u elekt\u0159iny pr\u00e1vo na n\u00e1hradu za 600 korun za ka\u017ed\u00fd den zpo\u017ed\u011bn\u00ed, maxim\u00e1ln\u011b 24 tis\u00edc korun. U plynu se jedn\u00e1 o \u010d\u00e1stku 750 korun za ka\u017ed\u00fd den zpo\u017ed\u011bn\u00ed, maxim\u00e1ln\u011b 7500 korun. Pr\u00e1vo na n\u00e1hradu je t\u0159eba uplatnit do 60 dn\u016f od uplynut\u00ed lh\u016fty pro vy\u0159\u00edzen\u00ed reklamace, jinak zanikne. <em>\u201eJestli\u017ee dodavatel nevy\u0159\u00edd\u00ed reklamaci k va\u0161\u00ed spokojenosti nebo tak neu\u010din\u00ed ve stanoven\u00e9 lh\u016ft\u011b, m\u016f\u017eete se obr\u00e1tit na Energetick\u00fd regula\u010dn\u00ed \u00fa\u0159ad, p\u0159\u00edpadn\u011b na soud. Ov\u0161em uplatn\u011bn\u00ed reklamace v\u00e1s nezbavuje povinnosti zaplatit p\u0159\u00edpadn\u00e9 nedoplatky. Pokud se pozd\u011bji uk\u00e1\u017ee, \u017ee reklamace je opr\u00e1vn\u011bn\u00e1, bude v\u00e1m nespr\u00e1vn\u011b fakturovan\u00e1 \u010d\u00e1stka vr\u00e1cena zp\u011bt,\u201c<\/em> uv\u00e1d\u00ed Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>U n\u00e1jmu bytu plat\u00ed, \u017ee pronaj\u00edmatel je povinen p\u0159edlo\u017eit n\u00e1jemci vy\u00fa\u010dtov\u00e1n\u00ed spot\u0159eby energi\u00ed do \u010dty\u0159 m\u011bs\u00edc\u016f po skon\u010den\u00ed z\u00fa\u010dtovac\u00edho obdob\u00ed. Kdy\u017e se s vy\u00fa\u010dtov\u00e1n\u00edm zpozd\u00ed, m\u00e1 n\u00e1jemce pr\u00e1vo na pokutu ve v\u00fd\u0161i 50 korun za ka\u017ed\u00fd den zpo\u017ed\u011bn\u00ed. Pokutu pronaj\u00edmatel neplat\u00ed, kdy\u017e s\u00e1m neobdr\u017eel vy\u00fa\u010dtov\u00e1n\u00ed od dodavatele. Mus\u00ed v\u0161ak n\u00e1jemci vy\u00fa\u010dtov\u00e1n\u00ed p\u0159edat, jakmile jej bude m\u00edt k dispozici.<\/p>\n<p><strong>dTEST<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; V\u011bt\u0161ina <\/p>\n","protected":false},"author":2,"featured_media":191233,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2020\/05\/07\/r\u00e1me\u010dek-poradna.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/191232"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=191232"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/191232\/revisions"}],"predecessor-version":[{"id":191234,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/191232\/revisions\/191234"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/191233"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=191232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=191232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=191232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}