{"id":167939,"date":"2019-08-08T12:33:50","date_gmt":"2019-08-08T11:33:50","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=167939"},"modified":"2019-08-08T12:34:37","modified_gmt":"2019-08-08T11:34:37","slug":"dtesr-kompenzace-v-letecke-doprave","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=167939","title":{"rendered":"dTESR: Kompenzace v leteck\u00e9 doprav\u011b"},"content":{"rendered":"<figure id=\"attachment_167940\" aria-describedby=\"caption-attachment-167940\" style=\"width: 960px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-167940 size-full\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b.jpg\" alt=\"\" width=\"960\" height=\"640\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b.jpg 960w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b-300x200.jpg 300w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b-768x512.jpg 768w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b-536x357.jpg 536w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/leti\u0161t\u011b-725x483.jpg 725w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-167940\" class=\"wp-caption-text\">Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n<h6>Evropsk\u00e1 ochrana pr\u00e1v cestuj\u00edc\u00edch v leteck\u00e9 doprav\u011b je rozs\u00e1hl\u00e1, spot\u0159ebitel\u016fm se proto vyplat\u00ed m\u00edt alespo\u0148 z\u00e1kladn\u00ed pov\u011bdom\u00ed o tom, na co maj\u00ed v\u016f\u010di aerolink\u00e1m n\u00e1rok. P\u0159edev\u0161\u00edm v letn\u00edch m\u011bs\u00edc\u00edch jsou leti\u0161t\u011b pod n\u00e1porem turist\u016f p\u0159et\u00ed\u017een\u00e1, \u010dast\u011bji doch\u00e1z\u00ed ke zpo\u017ed\u011bn\u00ed nebo zru\u0161en\u00ed let\u016f, p\u0159\u00edpadn\u011b ke ztr\u00e1t\u011b zavazadel.<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-131630 alignright\" src=\"http:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg\" alt=\"\" width=\"114\" height=\"300\" srcset=\"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest-114x300.jpg 114w, https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2018\/05\/29\/logo-dtest.jpg 126w\" sizes=\"(max-width: 114px) 100vw, 114px\" \/>Evropsk\u00e9 na\u0159\u00edzen\u00ed o pravidlech n\u00e1hrad a pomoci cestuj\u00edc\u00edm v leteck\u00e9 doprav\u011b stanov\u00ed, na co maj\u00ed cestuj\u00edc\u00ed n\u00e1rok v p\u0159\u00edpad\u011b odep\u0159en\u00ed n\u00e1stupu na palubu, zru\u0161en\u00ed nebo v\u00fdznamn\u00e9ho zpo\u017ed\u011bn\u00ed let\u016f.<em> \u201eOdl\u00e9t\u00e1te-li z leti\u0161t\u011b le\u017e\u00edc\u00edho na \u00fazem\u00ed EU s kter\u00fdmkoliv dopravcem nebo ze t\u0159et\u00ed zem\u011b s evropsk\u00fdm dopravcem, m\u00e1te v p\u0159\u00edpad\u011b vzniku n\u011bkter\u00e9 z t\u011bchto nep\u0159\u00edjemn\u00fdch okolnost\u00ed pr\u00e1vo na bezplatnou p\u00e9\u010di v podob\u011b ubytov\u00e1n\u00ed a ob\u010derstven\u00ed, zaji\u0161t\u011bn\u00ed p\u0159epravy n\u00e1hradn\u00edm letem anebo i na finan\u010dn\u00ed od\u0161kodn\u011bn\u00ed ve v\u00fd\u0161i 250 a\u017e 600 eur, a to za p\u0159esn\u011b definovan\u00fdch podm\u00ednek,\u201c<\/em> \u0159\u00edk\u00e1 \u0159editelka spot\u0159ebitelsk\u00e9 organizace dTest Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Spot\u0159ebitel\u00e9 nemaj\u00ed pr\u00e1vo na finan\u010dn\u00ed od\u0161kodn\u011bn\u00ed za zpo\u017ed\u011bn\u00ed nebo zru\u0161en\u00ed letu, pokud k t\u011bmto situac\u00edm dojde z d\u016fvodu vy\u0161\u0161\u00ed moci, za co\u017e se pova\u017euje nap\u0159\u00edklad nep\u0159\u00edzniv\u00e9 po\u010das\u00ed.<\/p>\n<p><strong>Na od\u0161kodn\u011bn\u00ed 250 a\u017e 600 eur maj\u00ed pr\u00e1vo cestuj\u00edc\u00ed, kte\u0159\u00ed:<\/strong><\/p>\n<p>a) nejsou o zru\u0161en\u00ed letu informov\u00e1ni alespo\u0148 dva t\u00fddny p\u0159ed pl\u00e1novan\u00fdm \u010dasem odletu, nebo<\/p>\n<p>b) nejsou o zru\u0161en\u00ed letu informov\u00e1ni ve lh\u016ft\u011b od dvou t\u00fddn\u016f do sedmi dn\u016f p\u0159ed pl\u00e1novan\u00fdm \u010dasem odletu a nen\u00ed jim nab\u00eddnuto p\u0159esm\u011brov\u00e1n\u00ed, kter\u00e9 by jim umo\u017enilo odlet\u011bt nejpozd\u011bji dv\u011b hodiny p\u0159ed pl\u00e1novan\u00fdm \u010dasem odletu a dos\u00e1hnout jejich c\u00edlov\u00e9ho m\u00edsta ur\u010den\u00ed nejpozd\u011bji \u010dty\u0159i hodiny po pl\u00e1novan\u00e9m \u010dase p\u0159\u00edletu, nebo<\/p>\n<p>c) jsou informov\u00e1ni o zru\u0161en\u00ed letu ve lh\u016ft\u011b krat\u0161\u00ed sedmi dn\u016f p\u0159ed pl\u00e1novan\u00fdm \u010dasem odletu a nen\u00ed jim nab\u00eddnuto p\u0159esm\u011brov\u00e1n\u00ed jejich letu, kter\u00e9 by jim umo\u017enilo odlet\u011bt nejpozd\u011bji jednu hodinu p\u0159ed pl\u00e1novan\u00fdm \u010dasem odletu a dos\u00e1hnout c\u00edlov\u00e9ho m\u00edsta ur\u010den\u00ed nejpozd\u011bji dv\u011b hodiny po pl\u00e1novan\u00e9m \u010dase p\u0159\u00edletu.<\/p>\n<p><strong>Pokud jsou spln\u011bny p\u0159edpoklady pro vznik n\u00e1roku na od\u0161kodn\u011bn\u00ed, je dopravce povinen vyplatit:<\/strong><\/p>\n<p>a) 250 eur u v\u0161ech let\u016f o d\u00e9lce do 1500 kilometr\u016f,<\/p>\n<p>b) 400 eur u v\u0161ech let\u016f v r\u00e1mci EU del\u0161\u00edch ne\u017e 1500 kilometr\u016f a u v\u0161ech ostatn\u00edch let\u016f o d\u00e9lce od 1500 kilometr\u016f do 3500 kilometr\u016f,<\/p>\n<p>c) 600 eur u v\u0161ech ostatn\u00edch let\u016f.<\/p>\n<p><em>\u201eV\u00fd\u0161e kompenzace m\u016f\u017ee b\u00fdt v z\u00e1vislosti na nab\u00eddnut\u00e9m n\u00e1hradn\u00edm spojen\u00ed sn\u00ed\u017eena na polovinu. Pokud je let zru\u0161en, dopravce v\u00e1m tedy mus\u00ed poskytnout p\u0159esm\u011brov\u00e1n\u00ed a nezbytnou p\u00e9\u010di. Jestli\u017ee s p\u0159esm\u011brov\u00e1n\u00edm nebudete souhlasit, m\u00e1te pr\u00e1vo na vr\u00e1cen\u00ed ceny letenky,\u201c<\/em> popisuje Eduarda Hek\u0161ov\u00e1.<\/p>\n<p>Jak je tomu p\u0159i probl\u00e9mech se zavazadly? V p\u0159\u00edpad\u011b ztr\u00e1ty, po\u0161kozen\u00ed \u010di zpo\u017ed\u011bn\u00ed p\u0159i p\u0159eprav\u011b zavazadel odpov\u00edd\u00e1 dopravce za vzniklou \u0161kodu. Odpov\u011bdnost je v\u0161ak omezena finan\u010dn\u00edm limitem 1131 SDR (cca 35 000 korun). Dojde-li k n\u011bkter\u00e9 z t\u011bchto nep\u0159\u00edjemn\u00fdch ud\u00e1lost\u00ed, je pot\u0159eba o n\u00ed co nejd\u0159\u00edve informovat dopravce. P\u0159i po\u0161kozen\u00ed \u010di ztr\u00e1t\u011b zavazadla je t\u0159eba n\u00e1rok v\u016f\u010di dopravci vzn\u00e9st p\u00edsemn\u011b do sedmi dn\u016f od doru\u010den\u00ed zavazadla nebo p\u0159\u00edletu v p\u0159\u00edpad\u011b ztr\u00e1ty. N\u00e1roky ze zpo\u017ed\u011bn\u00ed zavazadla je t\u0159eba uplatnit do 21 dn\u016f od jeho doru\u010den\u00ed. Je v\u0161ak nanejv\u00fd\u0161 vhodn\u00e9 ji\u017e na leti\u0161ti p\u0159i vzniku mimo\u0159\u00e1dnosti po\u017e\u00e1dat na p\u0159ep\u00e1\u017ece o potvrzen\u00ed a n\u00e1sledn\u011b ve v\u00fd\u0161e uveden\u00fdch lh\u016ft\u00e1ch p\u00edsemn\u011b kontaktovat dopravce.<\/p>\n<p>Nov\u011b maj\u00ed cestuj\u00edc\u00ed tak\u00e9 mo\u017enost si p\u0159\u00edmo na leti\u0161ti zjistit, na co maj\u00ed pr\u00e1vo v p\u0159\u00edpad\u011b zru\u0161en\u00ed nebo zpo\u017ed\u011bn\u00ed letu a p\u0159i probl\u00e9mech se zavazadly. Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum na sv\u00e9m webu spustilo <a href=\"https:\/\/evropskyspotrebitel.cz\/letecka-doprava\/letecky-kalkulator-vasich-prav\/\" target=\"_blank\" rel=\"noopener\"><strong>\u201eLeteck\u00fd kalkul\u00e1tor va\u0161ich pr\u00e1v\u201c<\/strong><\/a>, kter\u00fd po zad\u00e1n\u00ed m\u00edsta odletu a p\u0159\u00edletu okam\u017eit\u011b sd\u011bl\u00ed, co mohou cestuj\u00edc\u00ed v konkr\u00e9tn\u00ed situaci po\u017eadovat.<\/p>\n<p>Online kalkul\u00e1tor je dostupn\u00fd bezplatn\u011b a v \u010de\u0161tin\u011b na <strong><a href=\"https:\/\/evropskyspotrebitel.cz\/letecka-doprava\/\" target=\"_blank\" rel=\"noopener\">www.evropskyspotrebitel.cz\/kalkulator<\/a><\/strong>.<\/p>\n<p><strong>dTEST<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Evropsk\u00e1 ochrana <\/p>\n","protected":false},"author":2,"featured_media":167945,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[87],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/08\/08\/r\u00e1me\u010dek-dtest-2.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/167939"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=167939"}],"version-history":[{"count":3,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/167939\/revisions"}],"predecessor-version":[{"id":167947,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/167939\/revisions\/167947"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/167945"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=167939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=167939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=167939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}