{"id":162327,"date":"2019-06-08T08:59:36","date_gmt":"2019-06-08T07:59:36","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=162327"},"modified":"2019-06-08T08:59:36","modified_gmt":"2019-06-08T07:59:36","slug":"sdruzeni-obrany-spotrebitelu-moravy-a-slezska-neverte-manipulatorum","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=162327","title":{"rendered":"SDRU\u017dEN\u00cd OBRANY SPOT\u0158EBITEL\u016e MORAVY A SLEZSKA: Nev\u011b\u0159te manipul\u00e1tor\u016fm"},"content":{"rendered":"
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Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n

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Nedovolte manipul\u00e1tor\u016fm, kte\u0159\u00ed se pod z\u00e1minkou d\u00e1rk\u016f vet\u0159ou do Va\u0161ich domov\u016f, nev\u011b\u0159te slib\u016fm o z\u00e1zra\u010dn\u00fdch p\u0159\u00edstroj\u00edch. A pokud se p\u0159ece jen nech\u00e1te zl\u00e1kat a p\u0159esv\u011bd\u010dit k\u00a0n\u00e1kupu, pamatujte na to, \u017ee odstoupen\u00ed od kupn\u00ed smlouvy v\u00a0p\u0159\u00edpad\u011b podomn\u00edho prodeje m\u00e1 sv\u00e1 pravidla. Spol\u00e9hat na sliby, \u017ee n\u011bkdo n\u011bco ud\u011bl\u00e1 za v\u00e1s, m\u016f\u017ee b\u00fdt v\u00a0kone\u010dn\u00e9m d\u016fsledku jen ztr\u00e1tou \u010dasu, iluz\u00ed a mnohdy i nerv\u016f.<\/h6>\n

\"\"P\u0159\u00edpad z\u00a0poradny<\/strong>
\nTak, jak tomu bylo v\u00a0p\u0159\u00edpad\u011b pan\u00ed Marie, seniorky, kter\u00e1 b\u011bhem telefonick\u00e9ho hovoru podlehla vidin\u011b osobn\u00edho doru\u010den\u00ed d\u00e1rku a necht\u011bn\u011b si tak dom\u016f pozvala podomn\u00edho obchodn\u00edka. Posel, kter\u00fd p\u0159inesl d\u00e1rek – publikaci o zdrav\u00e9m \u017eivotn\u00edm stylu a di\u00e1\u0159, nab\u00eddl pan\u00ed Marii u n\u00ed doma i p\u0159edveden\u00ed \u201ez\u00e1zra\u010dn\u00e9ho\u201c p\u0159\u00edstroje, kter\u00fd ihned za\u010dal rozbalovat a p\u0159edv\u00e1d\u011bt. Seniorka pod palbou dotaz\u016f a p\u0159ehr\u0161le informac\u00ed o tom, jak\u00fd je to z\u00e1zrak, nakonec podlehla a p\u0159\u00edstroj na mas\u00e1\u017e chodidel s\u00a0elektrick\u00fdmi v\u00fdboji, kter\u00e9 pr\u00fd ulev\u00ed od revmatick\u00fdch bolest\u00ed kloub\u016f, si zakoupila. Pan\u00ed Marie tak uzav\u0159ela kupn\u00ed smlouvu a na m\u00edst\u011b zaplatila \u010d\u00e1stku 25 tis\u00edc korun v\u00a0hotovosti.<\/p>\n

Druh\u00fd den si p\u0159\u00edstroj sama vyzkou\u0161ela a zjistila, \u017ee j\u00ed v\u016fbec nevyhovuje. A proto\u017ee v\u011bd\u011bla, \u017ee podle z\u00e1kona m\u00e1 pr\u00e1vo v\u00a0p\u0159\u00edpad\u011b n\u00e1kupu mimo obchodn\u00ed prostory odstoupit od smlouvy do \u010dtrn\u00e1cti dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, p\u00edsemn\u011b odstoupila a odeslala dopis na uvedenou adresu. Je\u0161t\u011b tent\u00fd\u017e den pak volala na kontaktn\u00ed telefonn\u00ed \u010d\u00edslo uveden\u00e9 na faktu\u0159e, kde j\u00ed bylo sd\u011bleno, \u017ee si pro p\u0159\u00edstroj p\u0159ijedou osobn\u011b, a\u0165 se s\u00a0n\u00edm na po\u0161tu nevl\u00e1\u010d\u00ed a vy\u010dk\u00e1. Pan\u00ed Marie byla r\u00e1da, \u017ee v\u0161e ud\u011blala jak m\u011bla a \u010dekala na kur\u00fdra. Kdy\u017e se p\u00e1r dn\u016f nic ned\u011blo, znovu kontaktovala firmu telefonicky. Po mnoha marn\u00fdch pokusech se kone\u010dn\u011b dovolala a znovu byla ubezpe\u010dena, \u017ee si pro p\u0159\u00edstroj p\u0159ijede kur\u00fdr. Dokonce j\u00ed stanovili term\u00edn a \u010das jeho p\u0159\u00edjezdu. Ov\u0161em ani tentokr\u00e1t se nedo\u010dkala. Situace se b\u011bhem p\u016fl roku opakovala n\u011bkolikr\u00e1t, a\u017e firma p\u0159estala zvedat telefony \u00fapln\u011b.<\/p>\n

Co na to pr\u00e1vo?<\/strong>
\nOb\u010dansk\u00fd z\u00e1kon\u00edk po\u010d\u00edt\u00e1 s\u00a0t\u00edm, \u017ee rozhodne-li se spot\u0159ebitel a od smlouvy uzav\u0159en\u00e9 na d\u00e1lku, \u010di mimo obchodn\u00ed prostory odstoup\u00ed, n\u00e1sledn\u011b tak\u00e9 za\u0161le nebo p\u0159ed\u00e1 podnikateli zbo\u017e\u00ed, kter\u00e9 od n\u011bho obdr\u017eel a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f od odstoupen\u00ed od smlouvy.<\/p>\n

Pozor podnikatel nen\u00ed povinen vr\u00e1tit p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky spot\u0159ebiteli d\u0159\u00edve, ne\u017e mu spot\u0159ebitel zbo\u017e\u00ed p\u0159ed\u00e1 nebo prok\u00e1\u017ee, \u017ee zbo\u017e\u00ed podnikateli odeslal. Spot\u0159ebitel tak m\u00e1 povinnost zbo\u017e\u00ed vr\u00e1tit jako prvn\u00ed.
\nPodnikatel je povinen p\u0159evz\u00edt zbo\u017e\u00ed od spot\u0159ebitele v jeho dom\u00e1cnosti na sv\u00e9 n\u00e1klady pouze v\u00a0p\u0159\u00edpad\u011b, \u017ee spot\u0159ebitel odstoup\u00ed od smlouvy uzav\u0159en\u00e9 mimo prostor obvykl\u00fd pro podnikatelovo podnik\u00e1n\u00ed, zbo\u017e\u00ed bylo dod\u00e1no do dom\u00e1cnosti spot\u0159ebitele v okam\u017eiku uzav\u0159en\u00ed smlouvy a povaha zbo\u017e\u00ed jej neumo\u017e\u0148uje odeslat obvyklou po\u0161tovn\u00ed cestou.<\/p>\n

Nev\u011b\u0159te plan\u00fdm slib\u016fm<\/strong>
\nV\u00a0p\u0159\u00edpad\u011b pan\u00ed Marie, nebyla spln\u011bna posledn\u00ed podm\u00ednka, a tak se nem\u016f\u017ee ze z\u00e1kona dom\u00e1hat toho, aby si prod\u00e1vaj\u00edc\u00ed zbo\u017e\u00ed vyzvedl. Samoz\u0159ejm\u011b nen\u00ed zak\u00e1z\u00e1no, aby seri\u00f3zn\u00ed prodejce takovou slu\u017ebu nad r\u00e1mec z\u00e1kona nab\u00edzel. Pokud v\u0161ak sv\u016fj slib nespln\u00ed, vypad\u00e1 to sp\u00ed\u0161e na zdr\u017eovac\u00ed taktiku. Pokud chce m\u00edt spot\u0159ebitel nad\u011bji, \u017ee sv\u00e9 pen\u00edze dostane zp\u011bt, pak nen\u00ed na\u010d d\u00e1le vy\u010dk\u00e1vat.<\/p>\n

Na s\u00eddlech podobn\u00fdch spole\u010dnost\u00ed, \u010dasto \u017e\u00e1dn\u00e1 osoba, kter\u00e1 by zbo\u017e\u00ed doru\u010den\u00e9 osobn\u011b p\u0159evzala, p\u0159\u00edtomna nen\u00ed, a proto je v\u00a0tomto p\u0159\u00edpad\u011b lep\u0161\u00ed zbo\u017e\u00ed zabalit a p\u0159edat k\u00a0po\u0161tovn\u00ed p\u0159eprav\u011b. Samoz\u0159ejm\u011b doporu\u010den\u011b a s dostate\u010dn\u00fdm poji\u0161t\u011bn\u00edm.<\/p>\n

Podnikatel m\u00e1 n\u00e1sledn\u011b za povinnost nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f vr\u00e1tit p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky, a to stejn\u00fdm zp\u016fsobem, jak\u00fdm je p\u0159ijal. Pan\u00ed Marii jsme v\u0161ak doporu\u010dili, aby podnikatele po\u017e\u00e1dala o vr\u00e1cen\u00ed pen\u011b\u017en\u00edch prost\u0159edk\u016f p\u0159evodem na \u00fa\u010det, p\u0159\u00edpadn\u011b po\u0161tovn\u00ed pouk\u00e1zkou, nebo\u0165 op\u011btovn\u00e1 osobn\u00ed n\u00e1v\u0161t\u011bva pracovn\u00edka spole\u010dnosti u spot\u0159ebitelky doma by mohla b\u00fdt spojena s nab\u00eddkou dal\u0161\u00edho zbo\u017e\u00ed \u010di jin\u00fdm n\u00e1tlakem.<\/p>\n

Pakli\u017ee pen\u011b\u017en\u00ed prost\u0159edky prodejce nevr\u00e1t\u00ed ani po vr\u00e1cen\u00ed zbo\u017e\u00ed, pak m\u00e1 spot\u0159ebitel n\u011bkolik mo\u017enost\u00ed obrany, od vyu\u017eit\u00ed syst\u00e9mu mimosoudn\u00edho \u0159e\u0161en\u00ed spor\u016f a\u017e po soudn\u00ed vym\u00e1h\u00e1n\u00ed, ale to by bylo na samostatn\u00fd \u010dl\u00e1nek.<\/p>\n

A jak\u00e9 plyne z\u00a0v\u00fd\u0161e uveden\u00e9ho pou\u010den\u00ed? Spol\u00e9hat na sliby, \u017ee n\u011bkdo n\u011bco ud\u011bl\u00e1 za v\u00e1s, m\u016f\u017ee b\u00fdt v\u00a0kone\u010dn\u00e9m d\u016fsledku jen ztr\u00e1tou \u010dasu, pen\u011bz, nerv\u016f a mnohdy i iluz\u00ed. Vezm\u011bte rad\u011bji v\u0161e do sv\u00fdch rukou a bu\u010fte p\u0159i \u0159e\u0161en\u00ed situace aktivn\u00ed. A pokud pot\u0159ebujete poradit, jak na to, nav\u0161tivte n\u011bkterou z\u00a0na\u0161ich poraden.<\/p>\n

 <\/p>\n

SDRU\u017dEN\u00cd OBRANY SPOT\u0158EBITEL\u016e MORAVY A SLEZSKA, z.s.\u00a0\u00a0<\/strong><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Nedovolte <\/p>\n","protected":false},"author":2,"featured_media":162332,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[88],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/06\/08\/r\u00e1me\u010dek-sos-1.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/162327"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=162327"}],"version-history":[{"count":1,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/162327\/revisions"}],"predecessor-version":[{"id":162333,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/162327\/revisions\/162333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/162332"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=162327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=162327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=162327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}