{"id":154884,"date":"2019-03-11T15:30:37","date_gmt":"2019-03-11T14:30:37","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=154884"},"modified":"2019-03-11T15:30:37","modified_gmt":"2019-03-11T14:30:37","slug":"dtest-jak-vybrat-bezpecny-e-shop","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=154884","title":{"rendered":"dTEST: Jak vybrat bezpe\u010dn\u00fd e-shop?"},"content":{"rendered":"

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\u0158ada lid\u00ed d\u00e1v\u00e1 p\u0159ed n\u00e1ro\u010dnou t\u00farou po n\u00e1kupn\u00edch centrech p\u0159ednost pohodl\u00ed online nakupov\u00e1n\u00ed. \u0160patn\u00fd v\u00fdb\u011br internetov\u00e9ho obchodu m\u016f\u017ee v\u00e9st k pozd\u011bj\u0161\u00edm reklamac\u00edm \u010di n\u00e1ro\u010dn\u00e9mu vym\u00e1h\u00e1n\u00ed spot\u0159ebitelsk\u00fdch pr\u00e1v. Jak vybrat spr\u00e1vn\u00fd e-shop a nesp\u00e1lit se?<\/h6>\n

\"\"Jednoduch\u00e1 univerz\u00e1ln\u00ed rada neexistuje, ale jsou z\u00e1sady, kter\u00e9 se vyplat\u00ed dodr\u017eet. Mezi hlavn\u00ed doporu\u010den\u00ed pat\u0159\u00ed nehled\u011bt pouze na z\u00e1kladn\u00ed cenu inzerovan\u00e9ho zbo\u017e\u00ed, neplatit zbo\u017e\u00ed p\u0159edem, ov\u011b\u0159it si informace o e-shopu z v\u00edce zdroj\u016f a v\u011bnovat pozornost obchodn\u00edm podm\u00ednk\u00e1m.<\/p>\n

Rozd\u00edly v cen\u00e1ch dosahuj\u00ed u stejn\u00e9ho zbo\u017e\u00ed v jednotliv\u00fdch obchodech stovek i tis\u00edc\u016f korun. \u201ePrvn\u00ed p\u0159ehled z\u00edsk\u00e1te rychle pomoc\u00ed cenov\u00fdch srovn\u00e1va\u010d\u016f, kter\u00e9 na jednom m\u00edst\u011b shroma\u017e\u010fuj\u00ed nab\u00eddky \u0159ady obchod\u016f. Ne v\u017edy jsou ale v konkr\u00e9tn\u00edm srovn\u00e1va\u010di v\u0161echny nab\u00eddky, ne v\u017edy je nejv\u00fdhodn\u011bj\u0161\u00ed koup\u011b hned naho\u0159e. Srovn\u00e1va\u010de jsou komer\u010dn\u00edm projektem, kter\u00fd m\u00e1 sv\u00e9mu provozovateli p\u0159edn\u011b vyd\u011bl\u00e1vat. Cena nav\u00edc v\u016fbec nevypov\u00edd\u00e1 o prodejci a je dobr\u00e9 ov\u011b\u0159it si i dal\u0161\u00ed skute\u010dnosti,<\/em>\u201c \u0159\u00edk\u00e1 Luk\u00e1\u0161 Zelen\u00fd, vedouc\u00ed pr\u00e1vn\u00edho odd\u011blen\u00ed spot\u0159ebitelsk\u00e9 organizace dTest.<\/p>\n

Druh\u00fdm \u010dast\u00fdm probl\u00e9mem je term\u00edn dod\u00e1n\u00ed zbo\u017e\u00ed. Obchodn\u00edk potvrd\u00ed objedn\u00e1vku, ale vz\u00e1p\u011bt\u00ed z\u00e1kazn\u00edka informuje, \u017ee zbo\u017e\u00ed skladem v jeho \u0159e\u010di znamen\u00e1, \u017ee jej m\u00e1 o\u010dek\u00e1vat nejd\u0159\u00edve za 14 dn\u00ed. Pokud s n\u00e1kupem posp\u00edch\u00e1te, je dobr\u00e9 si p\u0159ed objedn\u00e1n\u00edm potvrdit, kde je zbo\u017e\u00ed naskladn\u011bn\u00e9 a jak dlouho trv\u00e1 jeho doru\u010den\u00ed.<\/p>\n

To, \u017ee je web v \u010desk\u00e9m jazyce, je\u0161t\u011b neznamen\u00e1, \u017ee ho nem\u016f\u017ee provozovat n\u011bkdo z Polska, Slovenska \u010di Ma\u010farska. D\u00edky r\u016fzn\u00fdm spedi\u010dn\u00edm spole\u010dnostem nebo distribu\u010dn\u00edm sklad\u016fm um\u011bj\u00ed zahrani\u010dn\u00ed provozovatel\u00e9 konkurovat i na\u0161im dom\u00e1c\u00edm obchod\u016fm. \u201eNa va\u0161ich pr\u00e1vech se teoreticky nic nem\u011bn\u00ed, ale kdy\u017e se zbo\u017e\u00ed rozhodnete vr\u00e1tit, po\u0161tovn\u00e9 do zahrani\u010d\u00ed vyjde ur\u010dit\u011b dr\u00e1\u017e, ne\u017e kdy\u017e ho vrac\u00edte do \u010desk\u00e9ho e-shopu. Zjist\u011bte si p\u0159edem, kde se e-shop re\u00e1ln\u011b nach\u00e1z\u00ed a odkud bude pos\u00edlat zbo\u017e\u00ed,\u201c<\/em> upozor\u0148uje Luk\u00e1\u0161 Zelen\u00fd.<\/p>\n

I bez pr\u00e1vn\u00edka si lze v obchodn\u00edch podm\u00ednk\u00e1ch v\u0161imnout z\u00e1kladn\u00edch v\u011bc\u00ed. Ob\u010dansk\u00fd z\u00e1kon\u00edk \u0159\u00edk\u00e1, \u017ee smlouvy a obchodn\u00ed podm\u00ednky maj\u00ed b\u00fdt \u010diteln\u00e9 a srozumiteln\u00e9 tak, aby je pochopil norm\u00e1ln\u00ed \u010dlov\u011bk. Nem\u011bly by obsahovat mal\u00e1 p\u00edsmenka, skryt\u00e9 odkazy \u010di p\u0159ekvapiv\u00e1 ustanoven\u00ed, z\u00e1rove\u0148 by nem\u011bly b\u00fdt extr\u00e9mn\u011b dlouh\u00e9. Pokud za\u0161krt\u00e1v\u00e1te souhlas s \u010d\u00edmkoliv, m\u011bli byste se p\u0159es jednoduch\u00fd odkaz dostat k tomu, s \u010d\u00edm souhlas\u00edte.<\/p>\n

D\u016fv\u011bru v anonymn\u00edm prost\u0159ed\u00ed internetu dod\u00e1vaj\u00ed e-shop\u016fm u\u017eivatelsk\u00e9 recenze. Je v\u0161ak t\u0159eba k nim p\u0159istupovat kriticky. \u201eNikdo v\u00e1m nezaru\u010d\u00ed, \u017ee n\u011bkolik pozitivn\u00edch recenz\u00ed si obchodn\u00edk na sv\u016fj web nenapsal s\u00e1m nebo si nenajal reklamn\u00ed agenturu, kter\u00e1 se mu o pozitivn\u00ed ohlasy star\u00e1. \u0158ada recenz\u00ed se nav\u00edc bude t\u00fdkat t\u0159eba jen ot\u00e1zky rychlosti n\u00e1kupu, doru\u010den\u00ed a toho, zda zbo\u017e\u00ed bylo v po\u0159\u00e1dku. \u010casto chyb\u00ed zku\u0161enosti z\u00e1kazn\u00edk\u016f s t\u00edm, jak obchod vy\u0159izuje reklamace pot\u00e9, co ho kladn\u011b ohodnotili ve srovn\u00e1va\u010di. Datab\u00e1zi spot\u0159ebitelsk\u00fdch zku\u0161enost\u00ed i to, jestli jednotliv\u00ed obchodn\u00edci dobrovoln\u011b \u0159e\u0161\u00ed st\u00ed\u017enosti spot\u0159ebitel\u016f, nebo rad\u0161i d\u011blaj\u00ed mrtv\u00e9 brouky, m\u016f\u017eete zjistit na www.vasestiznosti.cz,<\/strong><\/a>\u201c<\/em> rad\u00ed Luk\u00e1\u0161 Zelen\u00fd.<\/p>\n

\u0160ed\u00fd dovoz neboli zbo\u017e\u00ed \u201enepoch\u00e1zej\u00edc\u00ed z ofici\u00e1ln\u00ed distribuce\u201c se na prvn\u00ed pohled p\u0159\u00edli\u0161 neli\u0161\u00ed. \u00dapln\u011b stejn\u00fd telefon se d\u00e1 koupit v \u010desk\u00e9m obchod\u011b zrovna tak jako na \u010d\u00ednsk\u00e9 tr\u017enici a neofici\u00e1ln\u00ed dovoz z r\u016fzn\u00fdch kout\u016f sv\u011bta se obchodn\u00edk\u016fm vypl\u00e1c\u00ed. Pokud si ho v \u010d\u00ednsk\u00e9m obchod\u011b objedn\u00e1te sami, asi nebudete p\u0159\u00edli\u0161 po\u010d\u00edtat s t\u00edm, \u017ee byste ho reklamovali. N\u00e1klady na dopravu by p\u0159ev\u00fd\u0161ily po\u0159izovac\u00ed hodnotu. \u0158ada obchodn\u00edk\u016f nakupuje podobn\u011b a servis pak podle toho vypad\u00e1. Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo reklamovat zbo\u017e\u00ed, zna\u010dkov\u00fd servis ho ov\u0161em v\u011bt\u0161inou odm\u00edtne.<\/p>\n

Text a foto: dTEST<\/strong><\/p>\n

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