{"id":148533,"date":"2019-06-02T17:02:27","date_gmt":"2019-06-02T16:02:27","guid":{"rendered":"http:\/\/zakrasnejsivimperk.cz\/?p=148533"},"modified":"2019-06-02T17:02:27","modified_gmt":"2019-06-02T16:02:27","slug":"sdruzeni-obrany-spotrebitelu-asociace-reklamace-zbozi-poskozeneho-pri-preprave","status":"publish","type":"post","link":"https:\/\/zakrasnejsivimperk.cz\/?p=148533","title":{"rendered":"SDRU\u017dEN\u00cd OBRANY SPOT\u0158EBITEL\u016e – ASOCIACE: Reklamace zbo\u017e\u00ed po\u0161kozen\u00e9ho p\u0159i p\u0159eprav\u011b"},"content":{"rendered":"
\"\"
Ilustra\u010dn\u00ed foto: pixabay<\/figcaption><\/figure>\n

 <\/p>\n

Ka\u017ed\u00fd z\u00a0n\u00e1s se nejsp\u00ed\u0161e n\u011bkdy v\u00a0\u017eivot\u011b dostal do situace, kdy nakupoval zbo\u017e\u00ed na d\u00e1lku. A\u0165 u\u017e rozhodla ni\u017e\u0161\u00ed cena a\u00a0pohodl\u00ed n\u00e1kupu p\u0159es internet, nebo televizn\u00ed nab\u00eddka, \u010di zbo\u017e\u00ed z\u00a0prodejn\u00edch katalog\u016f. Zbo\u017e\u00ed se rychle a\u00a0pohodln\u011b objedn\u00e1 a\u00a0z\u00e1kazn\u00edkovi sta\u010d\u00ed u\u017e jen po\u010dkat, ne\u017e mu bude jeho objedn\u00e1vka doru\u010dena. Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f po doru\u010den\u00ed na z\u00e1kazn\u00edka \u010dek\u00e1 radost z\u00a0nov\u00e9ho telefonu \u010di parf\u00e9mu. Ob\u010das se ale stane, \u017ee zbo\u017e\u00ed nedoraz\u00ed v\u00a0takov\u00e9m stavu, jak\u00fd jsme si p\u0159edstavovali.<\/h6>\n

\"\"P\u0159ece jenom telefon s\u00a0rozbitou obrazovkou n\u00e1m moc dob\u0159e neposlou\u017e\u00ed a\u00a0ani parf\u00e9m nas\u00e1kl\u00fd do dna pap\u00edrov\u00e9 krabice se s\u00a0n\u00e1mi asi nevyd\u00e1 na ve\u010de\u0159i s\u00a0partnerem. Situace ale nemus\u00ed b\u00fdt v\u017edy tak v\u00e1\u017en\u00e1, jak se m\u016f\u017ee na prvn\u00ed pohled zd\u00e1t. Jak v\u00a0takov\u00fdch p\u0159\u00edpadech postupovat, si \u0159ekneme v\u00a0n\u00e1sleduj\u00edc\u00edch v\u011bt\u00e1ch.<\/p>\n

Po p\u0159\u00edjezdu p\u0159epravce je v\u017edy d\u016fle\u017eit\u00e9 bal\u00edk po\u0159\u00e1dn\u011b prohl\u00e9dnout, jeliko\u017e reklamace bal\u00edku viditeln\u011b po\u0161kozen\u00e9ho zven\u010d\u00ed je v\u017edy problematick\u00e1, pokud ho spot\u0159ebitel p\u0159evezme. Pokud tedy bal\u00edk jev\u00ed zn\u00e1mky po\u0161kozen\u00ed, nem\u011bl by ho spot\u0159ebitel v\u016fbec p\u0159evz\u00edt.<\/p>\n

V\u00a0p\u0159\u00edpad\u011b, \u017ee po\u0161kozen\u00ed zbo\u017e\u00ed zjist\u00edme a\u017e po otev\u0159en\u00ed bal\u00edku doma, je nutn\u00e9, aby spot\u0159ebitel zbo\u017e\u00ed neprodlen\u011b reklamoval. Prodejce m\u00e1 posl\u00e9ze klasickou 30 denn\u00ed lh\u016ftu na vy\u0159\u00edzen\u00ed reklamace. Je tak\u00e9 mo\u017en\u00e9 od smlouvy do 14 dn\u00ed odstoupit. \u010casto se st\u00e1v\u00e1, \u017ee prodejce nechce situaci \u0159e\u0161it a\u00a0vymlouv\u00e1 se, \u017ee spot\u0159ebitel mus\u00ed po\u0161kozen\u00ed reklamovat u\u00a0p\u0159epravce. Spot\u0159ebitel nen\u00ed s\u00a0p\u0159epravcem v\u00a0\u017e\u00e1dn\u00e9m smluvn\u00edm vztahu, nem\u016f\u017ee tedy proti n\u011bmu n\u00e1rokovat vady z\u00a0pln\u011bn\u00ed. V\u017edy je nutn\u00e9, aby reklamoval pouze u\u00a0prodejce, ten u\u017e se mus\u00ed s\u00a0dopravcem za\u0159\u00eddit podle sv\u00e9ho.<\/p>\n

Tak\u00e9 je d\u016fle\u017eit\u00e9 prodejce v\u017edy o\u00a0po\u0161kozen\u00ed zbo\u017e\u00ed vyrozum\u011bt, ur\u010dit\u011b by nem\u011bl spot\u0159ebitel zbo\u017e\u00ed pouze poslat zp\u011bt s\u00a0t\u00edm, \u017ee chce odstoupit od smlouvy, m\u016f\u017ee se toti\u017e vystavit situaci, \u017ee prodejce bude nam\u00edtat, \u017ee zbo\u017e\u00ed po\u0161kodil s\u00e1m z\u00e1kazn\u00edk, \u010d\u00edm\u017e by se spot\u0159ebitel mohl dostat do nep\u0159\u00edjemn\u00e9 d\u016fkazn\u00ed nouze, jeliko\u017e by zp\u011btn\u011b jen velice t\u011b\u017eko dokazoval, \u017ee zbo\u017e\u00ed u\u017e bylo po\u0161kozeno. Tak\u00e9 je v\u017edy dobr\u00e9 v\u0161e \u0159\u00e1dn\u011b zdokumentovat, aby m\u011bl spot\u0159ebitel pro sv\u00e1 p\u0159\u00edpadn\u00e1 tvrzen\u00ed d\u016fkaz.<\/p>\n

 <\/p>\n

Ivo DIVILA,\u00a0<\/strong>odborn\u00fd pr\u00e1vn\u00ed poradce SOS \u2013 Asociace, z.s.<\/strong><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Ka\u017ed\u00fd <\/p>\n","protected":false},"author":2,"featured_media":161690,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[88],"tags":[],"jetpack_featured_media_url":"https:\/\/zakrasnejsivimperk.cz\/wp-content\/uploads\/2019\/06\/02\/r\u00e1me\u010dek-reklamace.jpg","_links":{"self":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/148533"}],"collection":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=148533"}],"version-history":[{"count":3,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/148533\/revisions"}],"predecessor-version":[{"id":161691,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/posts\/148533\/revisions\/161691"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=\/wp\/v2\/media\/161690"}],"wp:attachment":[{"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=148533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=148533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zakrasnejsivimperk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=148533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}